1. Definition: Synthesizing test findings involves creatively combining analysis and research to form cohesive ideas. 2. Methods for Synthesis: 1. User Stories: Share inspiring stories from users to understand their needs and goals. • Construct user stories using the format: "As a [user], I want to [do something], so that [achieve a goal]." 2. Mapping: Use maps to plot experiences, customer journeys, and behaviors to extract meaningful insights. • Utilize affinity diagrams to group and cluster ideas and facts. • Create empathy maps to understand user needs and behaviors. 3. Personas: Develop fictional characters based on research to represent different user types. 4. Scenarios: Expand on user stories to provide context and explore various aspects of solutions. 5. Point of View (POV): Define an actionable problem statement based on insights about users' core needs. • Frame the POV with "How Might We" questions to spark ideation. 6. Why-How Laddering: Use iterative questioning to find solutions to design challenges. 3. Examples: • Sharing impactful user stories. • Creating empathy maps to understand user needs. • Developing personas to represent different user types. Prototype Iteration: 1. Definition: Prototype iteration is the process of developing, testing, and refining prototypes based on user feedback iteratively. 2. Benefits of Iterative Design: • Rapid Resolution: Clarifies misunderstandings early in the development cycle. • User Feedback: Ensures system requirements meet user needs. • Client Relationships: Demonstrates design evolution and fosters client satisfaction. • Value Addition: Focuses development efforts on adding value for users. • Incorporation of Lessons Learned: Allows for easy integration of feedback into the final product. • Stakeholder Visibility: Provides stakeholders with visibility of progress at each iteration. Examples of Iterative Design: • Wikis: Platforms like Wikipedia allow user-generated content, facilitating continuous improvement based on user feedback. 3. Examples: • Wikipedia's iterative improvement process through user-generated content. • Software development cycles incorporating user feedback for continuous improvement.