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How often do you stay in hotels?

What
makes a hotel good for you? Have a look at
Hotel A2 the list. Can you think of any others?
PPP
 five star hotel

 comfortable beds

 friendly staff

2. Explain the difference between the following terms:

1. a standard room and a deluxe room.

2. a double room and a twin-bedded room

3.check-in and check-out

4. half-board and a full-board

5. a bill and a receipt

6. a lift and an elevator

3. Match the hotel job titles with the responsibilities.

1.receptionista. serving meals in the restaurant2.porter/bellboy b. looking after


guests3.housekeeperc. bringing food and drinks into the rooms4.waiter/waitressd.
managing the hotel5.room service attendante. serving drinks in a bar6.general
managerf. helping guests with their luggage7.bar attendantg. welcoming and
helping guests8.guest relationship manager h. cleaning and tidying the rooms

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