MIDTERM EXAMINATION

HOTEL AND RESORT MANAGEMENT

ANSWER THE FOLLOWING QUESTION

I. IDENTIFICATION
1. Also known Resident Manager?
2. Considered the nerve center of the hotel?
3. Who arrange accommodation to incoming guests?
4. Is designed for motorist and usually has parking area for motor vehicle?
5. It is a seasonal hotel where you can sit on a sand and view along seashores?
6. A department provide adequate hot and cold water, sanitation, heating, lighting & ventilation
as well as maintaining?
7. A hotel type provide a tiny room suitable only for sleeping only for sleeping and shared
bathroom facilities?
8. A type of hotel often with a unique environment or intimate facilities?
9. A type of hotel often a wide array of guest services and on-site facilities
10. A person who assist management in achieving profits?
11. Most expensive purchase hotel by the Anbang Insurance Group.
12. Is a form of public lodging in which guests pay for sleeping accommodations in bedding
made of hay?
13. Is the department is mainly responsible for cleaning for cleaning of all crockery, cutlery,
glassware, halloware, etc.
14. A department who responsible room preparations, hotel laundry and dry cleaning for guest?
15. A department who keeps harmonious, peace, civil and criminal law?
16. Who serves as the head executive and oversees various department?
17. Some executive chefs are also called?
18. A hotel place used for relaxation or recreation attracting visitors for vacations and or
tourism?
19. Largest hotel by rooms?
20. A type of hotel that specifically caters to the needs of business customers?
II. KINDLY CREATE AN ORGANIZATION BY USING OF THE FF. JOB TITLES AND
DEPARTMENTS. 20 POINTS

General Manager Valet Parking Food Runner Maintenance

Manager
Asst. Sales Manager Deputy Asst. manager Food & Beverage Executive Chef
Dept.
Sales Manager Room Attendant Dessert Chef HR Manager
Waiter Tailors Kitchen Manager Housekeeping
Manager
Restaurant Manager Chef Head Linen Room Front Office Manager
Supervisor
Main Dishes Chef Financial Director Concierge HR Assistant
Logistic Manager Chef Salad Security Manager Cashier
Gardener Lobby Porter Bellman Reservationist

III. ESSAYS
A. Luxury Hotel (5)
B. Usually/ common hotel guests (5)
C. Front of the House (5)
D. Types of Hotel (10)