Table of Contents

About Pacslink Corporation..........................................................................................................................2

Introduction...............................................................................................................................................2
Integrated Healthcare Information Software Solutions.............................................................................2
Our Team...................................................................................................................................................2
Information Security Certification..............................................................................................................3
Company Profile.........................................................................................................................................5
Our Vision..................................................................................................................................................5
Our Mission................................................................................................................................................5
Our Commitment.......................................................................................................................................5
Our Uniqueness.........................................................................................................................................6
Our Clients.................................................................................................................................................6
Pacslink’s legal information.......................................................................................................................7
Why Pacslink?...............................................................................................................................................8
Pacslink’s Management Profile..................................................................................................................9
Operational Team....................................................................................................................................10
Team Break-up....................................................................................................................................10
Technical Approach, Methodology and Implementation Plan.....................................................................11
System’s Objectives.................................................................................................................................11
Compliance to Standards and Healthcare Systems Protocols Used.............................................................12
Pacslink’s Systems Integration Services...................................................................................................13
Pacslink Services Domains.......................................................................................................................13
Pacslink Medical Informatics Systems......................................................................................................13
Integration of Medical Modalities / Analyzers.........................................................................................13
Executive Summary..................................................................................................................................14
SECP REGISTERATION...............................................................................................................................16
FBR REGISTRATION..................................................................................................................................17
Affiliated Partner Ship..............................................................................................................................18

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About Pacslink Corporation
Introduction
Pacslink Corporation is the developer and sole distributor of Medical Investigation and Support
Solution ‘MISSION’ software related to Hospital Information Management System and Picture
Archiving & Communication System (HMIS-PACS)
Since 2010 Pacslink is providing Software and its Maintenance & Support Services to our clients.
This depth of experience and vast software toolset, combined with our roots in medical imaging
science and clinical administration, sets us apart as the industry leader.
Today, our proven performance has earned it a reputation as the premier Enterprise level
specialist in Healthcare IT. As a result, the company is regarded as the leading vendor in Pakistan
for the most demanding and complex Integrated PACS and HMIS.
Our technical team is one of the most highly qualified and well respected within the industry,
with experience in designing and deploying Integrated HMIS-PACS solutions both locally and on a
global scale.

Integrated Healthcare Information Software Solutions

Our Integrated Healthcare Management Information Solutions builds on the 10-year experience
of our dealing with Doctors, Engineers and Management Team as a key component of Medical
Investigation & Support Solution (MISSION) to promote new horizons in patient care services and
enhance scientific progress through E-Filing and Diagnostic Support Services for the etiology and
complications of Medicine & Diagnostic Services.

Our Team
Our highly trained staff over 45 employees and an extensive product and services range make us
one of the leading Healthcare IT Specialist. This allows us to provide our customers with
unrivalled levels of service and support, enabling their businesses to be more efficient in the
process.
We have trained engineers, technicians, system analysts, software engineers who are up to date
to connect multiple heterogeneous healthcare Information systems. This can be in either HL7 or
ASTM or any other standard formats. We use an innovative Protocol Definition Language (PDL) to
translate any instrument format to the required or specified standard, which may incorporate
many different machine interfaces.

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Information Security Certification

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ISO 9000 Certification

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Company Profile
Pacslink Corporation is an ISO 27001 & ISO 9002 certified company, established in 2010 with
highly professionals’ engineers and healthcare IT specialist Team. We are assisting International
as well as local companies to successfully complete their Healthcare IT projects by providing a
broad spectrum of expert engineering and software development services on an as-needed basis
that provides support in the growth of their business.
Pacslink provides the following services to its clients:

 Healthcare Software Development & Customization

 Healthcare Imaging Solutions (PACS)
 Healthcare Diagnostics Analyzers Integration (Pathology + Cardiology etc.)
 Networking / Data Centre Management / Data Security
 Software Maintenance and Support Services
 Data Analytics / Educational Research Support
We are Pakistan’s Leading Healthcare IT Company for Public and Private Sector Teaching
Hospitals; already managing 3 to 4 larger scale Teaching Hospitals as end to end solution
provider. (Lahore General Hospital, POF Hospital, Bahawal Victoria Hospital, Rangers Teaching
Hospital, Shalamar Teaching Hospital)

Our Vision
Pacslink aspires to become a trusted partner for its valuable customers because of our
professionalism when it comes to implementing Updated Technologies, enhancing skills of
people and developing them to fit for technical and operational needs of the organization. We
envision ourselves being the most reliable and leading services provider in both conventional and
virtual support arenas within the region!

Our Mission
Helping our customers to improve performance and enhance productivity by implementing
appropriate technologies, management frameworks and provisioning of tools and resources for
augmenting their technical and management capabilities that lead to significant ascend in their
organizational and individual performance.

Our Commitment
Pacslink Corporation is committed to provide crucial technical support and supervising that will
improve network’s and Datacenter resources availability and performance of any Healthcare IT
setup.

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 Pacslink Support programs are based on modularity and scalability to meet demands of ICT
growth. Like the niche solutions, by offerings capacity planning, real-time views, cable and
connectivity management, financial modelling, as well as optimal uses of energy and cooling
systems.

Our Uniqueness
We are unique Healthcare IT services-focused company, that specializes in the supply of End to
End Turn Key Solutions which comprise of Healthcare Software, Software Defined Infrastructure,
Related Hardware, Servers, Printers, Network equipment’s and Managed Services for the
maintenance and Support of the supplied items.

Our Clients
# Client Products & Services Year
1 Chugtai Laboratories RIS-PACS (Continued) 2024
2 CPEIC, Multan PACS (Continued) 2024
3 Avicenna Hospital HMIS / Support 2024
4 Arif Memorial Teaching Hospital HMIS-PACS (Continued) 2024
5 Islamabad Diagnostic Center PACS / Support 2024
6 King Abdul Aziz University, Jeddah Laboratory System / Support 2022
7 Dera Ghazi Khan Teaching Hospital PACS / LAS
8 Hameed Latif Teaching Hospital HMIS / PACS / LAS / Support 2022
9 Buch International Hospital, Multan PACS / LAS 2022
1 Shahida Islam Teaching Hospital Cardiology Information System 2022
0
1 Bahawal Victoria Hospital RIS / PACS / Emergency / Support 2021
1
1 Central Park Teaching Hospital HMIS / Support 2021
2
1 Bahria International Hospital Laboratory Automation System 2021
3
1 Punjab Rangers Teaching Hospital HMIS / PACS / LAS / Support 2020
4
1 Alkhidmat Hospital LAS / Support 2020
5
1 Punjab Institute of Cardiology Networking / Data Centre / PACS / Support 2019
6
1 Lahore General Hospital Networking / Data Centre / HMIS / PACS / Support 2018
7
1 POF Hospital, Wah Data Centre / HMIS / PACS / LAS / Support 2018
8

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 1 Punjab Institute of Neuro Sciences Data Centre / Networking / HMIS / PACS / Support 2017
9
2 Cardiac Centre, Bahawalpur Data Centre / Networking / HMIS / PACS / Support 2017
0
2 Dow University of Health Sciences HMIS / PACS / LAS 2015
1
2 Armed Forces Institute of Cardiology PACS / LAS 2014
2
2 Shalamar Hospital PACS / LAS / Support 2014
3
2 Shaukat Khanum Hospital PACS Upgradation 2012
4
2 The Diagnostic Centre Data Centre / RIS - PACS / Support 2011
5

Pacslink’s legal information

Pacslink Corporation Pvt. Limited is a private limited company specializes in providing leading edge IT
solutions on the one hand and Consulting & advisory, and Project Management services on the other.
Our in-house software development and support team help us leverage their solutions where most
needed. We have ample experience of working in public, private and the development sectors.
Legal Status

Description Information

Registered name of Company: Pacslink Corporation Pvt. Ltd.

SECP Registration No. 0100365

Date of Incorporation of Company: June 23, 2016

Office Location: 2nd Floor, 366-Pak Block, Allama Iqbal Town, Lahore.

Status of Firm Private Limited Company

Mailing address 94-Pak Block, Allama Iqbal Town, Lahore, Pakistan

Phone No. 03008021320 & 03334398152

Email address info@pacslink.com.pk

Website

Income Tax Registration # 7384963-4

Sales Tax Registration # P7384963-4

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Why Pacslink?
Experience
 Largest PACS Deployment in Pakistan
 Largest Medical University Hospital Management System in Pakistan
 PACS Integration in 3 Cardiology Institutes of Pakistan
 6-8 PACS Deployment
 More than 10 Years’ Experience of Healthcare Domain
 Healthcare System Integration is already Done at 5-6 projects
 Old Data Integration is ALREADY Done at 2 projects (Dow University & Shalamar Hospital)
Specialization
 Only Software Company having its OWN proprietary PACS / HMIS System
 The Only Software House having Specialized Experience Engineers in the Field of Medical
Machines Integration
 No Need to Go for International support for any thing
 Complete Domain Expert
 Multi Dynamic Team Structure (From Doctors to Engineers to Doctors)
Solution Comprehension
 Proven Turn Key Solution Provider for a Public-Sector Hospital (First Time in Pakistan)
Approaches to project management
 We use "Agile" Software Development Technique
Certifications & Affiliations
 HL7 Level Certified
 PACS Administration Certifications
 PACS Data Storage Management Certification
Hidden or Additional Fees
 One Time Licensing Cost
 Enterprise Level Licensing
 No Hidden Cost
Take a test drive
 Mirror Project is available for you to test drive any time, before getting in to it.

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Pacslink’s Management Profile
Pacslink Corporation team is committed to the healthcare industry and is listed below:
Dr. Nadeem Ahmed Bhatti (PhD-Australia)
CEO
Consultant Saudi Industrial Development Fund (Kingdom of Saudi Arabia)
Head of Faculty North American College of Information Technology (Canada)

Muhammad Sibtain
Chief Technical Officer / System Architecture Lead
Certified PACS Associate, PARCA (USA)
PGD in PACS Administration (Canada)
EMC Storage Administration (Australia)
HL7 e-LEARNING Course (USA)
MS (Health Informatics)
MBA-IT (University of the Punjab)
B Sc. in Computer Science Software Engineering (Fast-NU)

Farooq Ahmed
Advisor Medical Imaging Team
MS in Computer Science (Medical Imaging) OHIO State University, USA
MS in Computer Science (Computer Vision & Image Processing) LUMS
B Sc. in Computer Science Software Engineering (Fast-NU) Lahore
More than 12 years’ experience in medical image processing especially in Cardiac
Contouring

Dr. Zia Farooqui Radiologist (MBBS, FRCR)

Application Specialist
Team Member image processing & interpretation.
Special interest in 3D Medical Image Manipulation Oncology Reporting.
Well versed in Work flow management / application development.

Muhammad Zoon-nou-raine
Director
HL7 e-Learning Course (USA)
Quality & Compliance Systems (Netherland)
MBE (University of the Punjab)
M.Phil. Leadership & Management (Superior University)

Salman Sadiq
Principal Software Engineer / Development Lead
MSc. University of London

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 B.Sc. Comsats University
Design Patterns / Workflow Design
Information Security / System Architecture

Ahmed Qudusi
Medical Device Integration Specialist
Six Sigma Green Belt- Lean System
Chemistry Analyzers Application Specialist
Ortho-Clinical Diagnostic Manager Johnson & Johnson, France

Operational Team
Our highly trained staff over 45 employees and an extensive product and services range make us
one of the leading Healthcare IT Specialist. This allows us to provide our customers with
unrivalled levels of service and support, enabling their businesses to be more efficient in the
process.
We have trained engineers, technicians, system analysts, software engineers who are up to date
to connect multiple heterogeneous healthcare Information systems. This can be in either HL7 or
ASTM or any other standard formats. We use an innovative Protocol Definition Language (PDL) to
translate any instrument format to the required or specified standard, which may incorporate
many different machine interfaces.
Team Break-up

# Team Team Strength

1 System Analysis & Documentation 2
2 QA 1
3 UI Designing 2
4 HMIS Development 7

5 Systems Integration Specialists 2

6 Onsite Support Engineers 16

7 Database Administrators 2
8 PACS Administrator 3
9 Dashboard (Application Development) 2

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 10 Project Team 8
Total 45

Technical Approach, Methodology and Implementation Plan

For this project, Pacslink will provide software implementation, customization, development and
operations services to Cardiac Center Gilgit. PLC’s company profile can be viewed at Annex, while
Kokusai Computers will be responsible for providing the hardware and IT infrastructure for the PACS
solution to function optimally.
An efficient Hospital Management System will be required to provide better information for;
• Efficient monitoring
• Evaluation
• Planning processes
Moreover, there is a Need of an “ample system” that provides number of searches and reports to help
Hospital Management in decision-making.

System’s Objectives
•To provide the automation of Hospital routine work
•To develop infrastructure of e-offices in the hospital
•The hospital shall replace physical file system to computer-based file system
•To provide online services through web
•Provide better environment of coordination between service providers and end users of the
hospital
•Security and integrity of records using Smart Cards for Patients, Doctors and other Staff
•To develop a complete web portal of the hospital to provide instant information for the donors
and philanthropists
•Provision of state-of-the-art infrastructure for research environment to compete in the ever-
changing world of I.T

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Compliance to Standards and Healthcare Systems Protocols Used
1. International Classification of Diseases (ICD) – 10 System
Proposed system will be ICD – 10 compliances, which is recommended by World Health
Organization (WHO) for implementation in all the hospitals.
2. Digital Imaging and Communication (DICOM) Standards
Currently all the latest Machines (especially radiology and cardiology equipment) used in
hospitals are generating electronic data. Software will be compliance with DICOM standards and
accept results as machine generates and saves it in database automatically.
3. Health Level Seven (HL7) Standards
Health Level Seven International (HL7) is a not-for-profit, ANSI-accredited standards developing
organization dedicated to providing a comprehensive framework and related standards for the
exchange, integration, sharing and retrieval of electronic health information that supports clinical
practice and the management, delivery and evaluation of health services.
4. Integrating the Healthcare Enterprise (IHE)
IHE is a group of health care industry representatives that work to improve the way health care
systems share information electronically. The group was formed in 1998 as a cooperative
venture by the Healthcare Information and Management Systems Society (HIMSS) and the
Radiologic Society of North America (RSNA) with the goal to promote interoperability among
imaging and health care information systems.
5. Health Insurance Portability and Accountability Act (HIPAA)
HIPPA was established to improve the healthcare system’s storage and use of patient data. As
health insurance and healthcare services modernize and digitalize, more health information is
stored, transferred, and updated digitally. While this streamlines many administrative and care
delivery functions, it also poses a massive threat to health records and personal information,
which are at risk of hacking, leaks, and unauthorized alteration.
6. Clinical and Laboratory Standards Institute (CLSI)
CLSI brings together the global laboratory community for a common cause: fostering excellence
in laboratory medicine. CLSI documents focus on a variety of specialty areas, from laboratory
basics to quality management systems, verification and validation, and information
management. They develop interactive tools, companion products, and bench aids based on
these documents.
7. Royal College of Radiologists (RCR) – IT / PACS Guidelines
The Royal College of Radiologists (RCR) leads, educates and supports doctors who are training
and working in the specialties of clinical oncology and clinical radiology.

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Pacslink’s Systems Integration Services
We believe that the Pacslink Corporation is the only PACS and Integration Support Services
organization in Pakistan which has set up to provide the highest level of services & support that
is necessary for PACS and Laboratory results integration. This will ensure that all
machines/computers, HMIS operate satisfactorily and with a minimum amount of downtime. A
special task force has been established to effectively service, support, and monitor the systems
of any project.

Pacslink Services Domains

 Healthcare Diagnostic Machines Integration Services
 Healthcare Imaging Data Management Services
 Migration, patching, and infrastructure improvement Services
 Data-Backup Services
 Inventory & Pharmacy Information System Services
 Backup and Disaster Recovery Services
 Database Management Services
 Laboratory Analyzers Data Integration Services
 Printer Repair Services
 Networking Services
 Data Centre Setup & Management Services

Pacslink Medical Informatics Systems

 Hospital Management Information System
 Diabetic Centre Information System
 Radiology Information System
 Laboratory Information System
 Clinical Practice Information System
 Gynecology & Obstetrics Clinic Management System
 Pharmacy Information Management System
 SMS / Email Alerts System
 Appointment & Scheduling System
 Operation Theatre Management System
 Human Resource Management System

Integration of Medical Modalities / Analyzers

 Picture Archiving & Communication System (PACS)
 Laboratory Automation System
 Cardiology PACS

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Executive Summary
Pacslink is offering PACS system for the large scale hospitals which will help to achieve
increased business agility and greater competitive advantage, the Software solution Picture
Archiving and Communication System (PACS) integrated with HMIS, and long-term services will
help in achieving the desired results. The offering combines powerful development
methodology and flexible consulting and support services. Together, this solution provides the
fundamental building blocks for creating an adaptive system, an environment that helps
accelerate business growth, reduce costs and mitigate risk for a better Patient Healthcare
outcome.
In providing our services to the Hospital Pacslink Corporation Pvt. Ltd. (PLC) commits to adding
value as product owner and manufacturer of Medical Investigation Support Solution (MISSION)
and PL-PACS. MISSION is an EMR/HMIS system while PL-PACS is a PACS developed by Pacslink
Corporation. Being only developer of Integrated HMIS & PACS System in Pakistan, we have the
unique capability of providing and supporting one of the most widely used EMR/HMIS and PACS
system in Pakistan. PLC will deploy relevant teams and staff members to deploy, implement and
give warranty support for three years for HMIS and PACS as an Optional Item.
All commercial off-the-shelf HMIS / PACS packaged solutions are “too cumbersome, bloated
and expensive. There is a dire need to adapt to unique business models and the idiosyncrasies
because of their strategic nature and key importance of their own organizations.
Buying a solution that has hosts of capabilities that you don’t need is a bad idea. One way or
another, you end up paying for the complexity in terms of training, integration, configuration,
maintenance, support, or any of the myriad factors that influence long-term costs. If the
package does so much more than you want and need, then it is likely that it is meant to serve a
different audience, and your requirements stand a high probability of over time.
Integrated PACS / HMIS software have evolved from department-centric systems to enterprise
systems: Today's state-of-the-art Integrated HMIS / PACS shares data and interoperates with
other clinical and administrative information systems. Along with this sharing of data, comes
the sharing of archives, networks, databases, hardware, support and disaster
recovery/continuation of business services.
Our integrated Hospital Automation system meets this demand now with a robust, but simple-
to-use architecture. It provides a single interface and language to access data distributed in
several heterogeneous database systems and allows the data to appear as if it were managed
by one single integrated database.
The seamless integration process is responsible for analyzing the requested information,
identifying the databases required to answer it, fetching the information, assembling the
results, and presenting the results to the user. All this is done transparently and without
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affecting the autonomy and confidentiality of each system.
Features:
 Each system remains unchanged in its configuration, data, and functions performed.
 Each system is hardware and software extended to allow the communication with
other systems.
 Only data is shared, functions remain local. For example, RIS functions cannot be
performed at the PACS or the HIS workstation, keeping the confidentiality, specificity
and autonomy of each system and simplifying our interface because database updates
are not allowed at Clients’ ends.
Believing that “Successful healthcare IT solutions require fully committed project partners
rather than product suppliers”, we hereby would like to state that we Pacslink Corporation, as
solution partner, would be proud of accomplishing Software Project, and spend our utmost
effort to create a “reference” integrated model in this region in terms of high technology,
application scope and level of success with its state-of-the art integration and interfacing
technologies, features and functionalities.

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SECP REGISTERATION

FBR REGISTRATION

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Affiliated Partner Ship

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