(Bottoms)................................................AI-10Outlet Inspection Report................................

...........................................................AI-11Broken Needle
Log.....................................................................................................AI-12Box Audit
Worksheet................................................................................................AI-13
X.

Appendix II (Classification of Visual Defects)

Woven and Knit Dresses / Jump-suits / Coats / Jackets....................................AII-2Knit
Tops and Activewear.........................................................................................AII-
6Woven Shirts................................................................................................................AII-
10Denim Shirts..................................................................................................................AII-
13Sweaters.........................................................................................................................AII-
16Woven Bottoms...........................................................................................................AII-
18Denim Bottoms............................................................................................................AII-
22Blazers.............................................................................................................................AII-
26Bras & Bodysuits...........................................................................................................AII-
29Underwear.....................................................................................................................AII-
32
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Introduction
4
Quality Assurance Manual, ©Gap Inc., February 2001
Introduction
The purpose of the Quality Assurance Manual is to outline the procedures Quality Assurance personnel (QA)
follow whenmeasuring the over-all performance of vendors who manufacture Gap Inc. products. This Manual will guide
QA througheach stage of their assignment: new production, monitoring production, performing In-process and shipment
audits and,finally, communicating findings to merchandising /production representatives.
In addition to serving as a guide for Gap Inc. QA, this Manual was created to ensure vendors understand Gap
Inc.’sexpectations in categories such as product’s visual appearance, measurement accuracy and packing execution.This
Manual is a useful resource for QA personnel, garment vendors and GIS offices that do business withGap Inc. Please
familiarize yourself with the Manual in its entirety, paying close attention to Gap Inc.’s quality standardsas well as
the penalties resulting from failure to meet those standards.If you have any questions regarding the standards and
procedures included within this manual, please contact:Gap Inc.Attn: Diane Maclane2 Harrison StreetSan Francisco, CA
94105phone: (415) 427-6470This Manual is the property of Gap Inc. This proprietary information is provided in
confidence and is solely for use inconnection with dealings with Gap Inc. or its vendors. While in your company’s
possession, the Manual is to be maintainedin strict confidence and must not be divulged to anyone other than those who
need to know its contents for the purpose of your dealings with Gap Inc. or its vendors. The Manual shall be returned to
Gap Inc. immediately upon cessation of yourdealings with Gap Inc. or its vendors, or upon Gap Inc.’s request.
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Contacts
Quality Assurance Manual, ©Gap Inc., February 2000
5
Contacts
GIS Offices
G I S A m e r i c a s : R e g i o n a l D i r e c t o r o f Q u a l i t y A s s u r a n c
e 5200 Blue Lagoon DriveMiami,
FloridaUSAG I S H o n g K o n g : C h i n a H o n g K o n g C i t y 21
st
and 22
nd
Floor, Tower 333 Canton RoadTsimshatsui KowloonHong KongTel: 852.2.730.9883Fax:
852.2.736.8903G I S E g y p t : W o r l d T r a d e C e n t