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Wl3e Level02 U09 CL Video Worksheet
Wl3e Level02 U09 CL Video Worksheet
Name:
Date:
A What qualities and skills does a salesperson need? Work with a partner and make a list. Then share your list
with the class.
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B What do you learn about Claudia in this episode? Watch the video and circle a, b, or c. Then compare your
answers with a partner’s.
1. What does Claudia say she’s “really good at”?
a. listening to customers
b. designing software
c. using software
2. How much experience has she had training people to use software?
a. two years
b. one year
c. none
3. How long has she been with her present company?
a. four years
b. three years
c. two years
4. How many times has she been salesperson of the month?
a. four times
b. three times
c. twice
5. What subject is she taking graduate courses in?
a. software design
b. management
c. marketing
6. Why is she taking graduate courses?
a. to learn about software programs
b. to understand the market
c. to get a degree
C In the video Ms. Li says “We’ll be in touch.” What does she mean? Circle Yes or No. Then work with a partner to
write a definition.
1. Are Ms. Li and Claudia making plans together? Yes / No
2. Is Ms. Li planning to contact Claudia? Yes / No
3. Is Ms. Li waiting for Claudia to contact her? Yes / No
4. “We’ll be in touch” means
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