English Communication (MCQS) SEM-2 (2022-26) Ranchi University

DMA Mathematics
B.Sc. & M.Sc. Maths Coaching Institute
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1.
DMA Mathematics
SYLLABUS
RANCHI UNIVERSITY
FYUGP Under NEP 2020 w.e.f. 2022-26
SEMESTER – II
ENGLISH COMMUNICATION
Full Marks: 100 Credit: 6

Unit I
Introduction: What is Language? What is Communication?
Types of Communications: Verbal and Non – verbal
Communication; Barriers to Communication
Unit II
Comprehension, Note-making & Summarization
Unit III
Short compositions: Notices, Advertisements, Designing or
Drafting Posters, Messaging
Unit IV
Letter Writing: Business letters; Job applications; Orders
and Replies; Complaints, Claims and Adjustments;
Invitations; Emails
Unit V
Article, Speech, Dialogues, Debate and Presentation Skills
Unit VI
Reports (Newspapers and Events); Review (Books and
Films); Minutes of a meeting; Resume
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UNIT – I
Introduction: What is Language? What is Communication? Types
of Communications: Verbal and Non – verbal Communication;
Barriers to Communication
 Introduction: What is Language?
1. What is language in the context of English communication?
a) A form of dance
b) A means of communication using words
c) A type of art
d) A mode of transportation
Answer: b) A means of communication using words
2. Which of the following best defines language?
a) The study of rocks
b) A system of communication using symbols and sounds
c) A type of computer programming
d) The art of painting
Answer: b) A system of communication using symbols and
sounds
3. In the context of English communication, what is the primary
purpose of language?
a) Entertainment
b) Expression of emotions
c) Effective communication
d) Physical exercise
Answer: c) Effective communication
4. What role does language play in English communication?
a) Minimal role
b) Passive role
c) Central and active role
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d) Supporting role
Answer: c) Central and active role
5. What is the fundamental unit of language?
a) Letters
b) Words
c) Phrases
d) Sentences
Answer: b) Words
6. Which of the following is NOT a component of language?
a) Vocabulary
b) Grammar
c) Syntax
d) Geography
Answer: d) Geography
7. What does syntax refer to in language?
a) The study of sounds
b) Word order and sentence structure
c) Word meanings
d) Punctuation marks
Answer: b) Word order and sentence structure
8. What is semantics concerned with in language?
a) Pronunciation
b) Meaning of words and sentences
c) Grammar rules
d) Writing style
Answer: b) Meaning of words and sentences
9. How do humans acquire language skills?
a) Through genetics only
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b) Through formal education only

c) Through a combination of genetics and environment
d) Through telepathy
Answer: c) Through a combination of genetics and
environment
10. Which term refers to the study of the origin and history of words?
a) Syntax
b) Semantics
c) Etymology
d) Phonetics
Answer: c) Etymology
11. What is the difference between a dialect and a language?
a) There is no difference
b) A dialect is a form of a language spoken by a particular group, and a
language is a form of communication
c) A dialect is a type of language, and they are interchangeable terms
d) A language is a form of a dialect spoken by a particular group
Answer: b) A dialect is a form of a language spoken by a
particular group, and a language is a form of
communication
12. What is pragmatics concerned with in language?
a) The study of word meanings
b) Social aspects of language use
c) Sentence structure
d) Phonetics
Answer: b) Social aspects of language use
13. Which of the following is an example of nonverbal communication?
a) Speaking
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b) Writing
c) Facial expressions
d) Texting
Answer: c) Facial expressions
14. What is the importance of paralanguage in communication?
a) It is irrelevant to communication
b) It conveys meaning through tone, pitch, and volume
c) It is only related to written communication
d) It is the study of parallel languages
Answer: b) It conveys meaning through tone, pitch, and
volume
15. What does the term "linguistic relativity" propose?
a) Language has no impact on thought
b) Language influences thought and perception
c) Thought is independent of language
d) Language is static and unchanging
Answer: b) Language influences thought and perception
16. What is a lingua franca?
a) A type of pasta
b) A common language used for communication between speakers of different
native languages
c) A specific dialect
d) A type of dance
Answer: b) A common language used for communication
between speakers of different native languages
17. Which branch of linguistics studies the sounds of human speech?
a) Syntax
b) Phonetics
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c) Semantics
d) Morphology
Answer: b) Phonetics
 What is Communication?
18. What is communication in the context of English communication?
a) A form of transportation
b) A means of exchanging information and ideas
c) A type of art
d) A mathematical concept
Answer: b. A means of exchanging information and ideas
19. Which of the following best defines communication?
a) The study of stars and planets
b) The process of sending emails
c) The exchange of information between individuals through speech, writing, or
other means
d) A method of cooking
Answer: c. The exchange of information between individuals
through speech, writing, or other means
20. What is the primary purpose of communication in English?
a) Entertainment
b) Expression of emotions
c) Conveying messages effectively
d) Physical exercise
Answer: c. Conveying messages effectively
21. How does communication play a role in English language use?
a) Minimal role
b) Passive role
c) Central and active role
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d) Supporting role
Answer: c. Central and active role
22. What is the basic unit of communication?
a) Letters
b) Words
c) Phrases
d) Sentences
Answer: b. Words
23. Which of the following is NOT a component of communication?
a) Sender
b) Receiver
c) Channel
d) Geography
Answer: d. Geography
24. What does feedback refer to in communication?
a) The noise in the background
b) The response or reaction to a message
c) The size of the audience
d) The language used
Answer: b. The response or reaction to a message
25. What is nonverbal communication?
a) Communication without using any technology
b) Communication using only written words
c) Communication without spoken words
d) Communication in a foreign language
Answer: c. Communication without spoken words
26. How can effective communication be achieved?
a) By using complicated language
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b) By using ambiguous messages

c) By ensuring clarity, conciseness, and coherence
d) By avoiding eye contact
Answer: c. By ensuring clarity, conciseness, and coherence
27. What role does body language play in communication?
a) No role at all
b) A minor role
c) A significant role in conveying emotions and intentions
d) A role limited to written communication
Answer: c. A significant role in conveying emotions and
intentions
28. Which term refers to the study of signs and symbols in
communication?
a) Semiotics
b) Syntax
c) Phonetics
d) Etymology
Answer: a. Semiotics
29. What is the importance of active listening in effective
communication?
a) It is irrelevant
b) It helps in ignoring the speaker's message
c) It enhances understanding and promotes better communication
d) It causes confusion
Answer: c. It enhances understanding and promotes better
communication
30. Which of the following is an example of verbal communication?
a) Facial expressions
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b) Written words
c) Hand gestures
d) Eye contact
Answer: b. Written words
31. In the context of communication, what is the role of culture?
a) No role at all
b) It has a minor impact
c) It significantly influences communication styles and norms
d) It only affects written communication
Answer: c. It significantly influences communication styles
and norms
32. What does the term "communication barriers" refer to?
a) Physical structures hindering communication
b) Obstacles that impede the effective exchange of information
c) Security measures in place during communication
d) The speed of communication
Answer: b. Obstacles that impede the effective exchange of
information
33. What is the purpose of interpersonal communication?
a) To communicate with oneself
b) To communicate with a large audience
c) To communicate between different countries
d) To communicate between two or more people
Answer: d. To communicate between two or more people
34. Which communication model includes the elements of sender,
message, channel, receiver, and feedback?
a) Linear communication model
b) Transactional communication model
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c) Circular communication model

d) Hierarchical communication model
Answer: a. Linear communication model
 Types of Communications: Verbal and Non – verbal

Communication
35. What is verbal communication?
a) Communication without words
b) Communication using written symbols only
c) Communication using spoken or written words
d) Communication through body language only
Answer: c. Communication using spoken or written words
36. Which of the following is an example of verbal communication?
a) Nodding your head
b) Writing a letter
c) Making eye contact
d) Pointing to an object
Answer: b. Writing a letter
37. In verbal communication, what is the primary medium used?
a) Facial expressions
b) Written words
c) Hand gestures
d) Body language
Answer: b. Written words
38. What role does tone play in verbal communication?
a) No role at all
b) A minor role
c) A significant role in conveying emotions and attitudes
d) A role limited to written communication
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Answer: c. A significant role in conveying emotions and

attitudes
39. Which term refers to the study of speech sounds and pronunciation in
verbal communication?
a) Syntax
b) Semantics
c) Phonetics
d) Morphology
Answer: c. Phonetics
40. What is the difference between formal and informal verbal
communication?
a) There is no difference
b) Formal communication is casual, while informal communication follows
established rules
c) Formal communication follows established rules, while informal
communication is casual
d) Formal communication is non-verbal, while informal communication is
verbal
Answer: c. Formal communication follows established rules,
while informal communication is casual
41. Which of the following is an example of non-verbal communication?
a) Speaking
b) Writing
d) Listening
Answer: c. Facial expressions
42. What does kinesics study in non-verbal communication?
a) Written symbols
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b) Body movements and gestures

c) Speech sounds
d) Eye contact
Answer: b. Body movements and gestures
43. How does proxemics relate to non-verbal communication?
a) It studies facial expressions
b) It focuses on personal space and distance
c) It analyzes written communication
d) It deals with speech sounds
Answer: b. It focuses on personal space and distance
44. Which of the following is a form of non-verbal communication
related to touch?
a) Haptics
b) Chronemics
c) Proxemics
d) Kinesics
Answer: a. Haptics
45. What does paralanguage include in non-verbal communication?
a) Use of written symbols
b) Use of facial expressions
c) Vocal qualities such as tone, pitch, and volume
d) Body movements
Answer: c. Vocal qualities such as tone, pitch, and volume
46. How does eye contact contribute to non-verbal communication?
a) It hinders communication
b) It has no impact
c) It conveys attentiveness, confidence, and sincerity
d) It is solely related to written communication
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Answer: c. It conveys attentiveness, confidence, and sincerity

47. What is the significance of facial expressions in non-verbal
communication?
a) They have no impact
b) They convey emotions and attitudes
c) They replace verbal communication
d) They are only relevant in written communication
Answer: b. They convey emotions and attitudes
48. How does clothing and appearance contribute to non-verbal
communication?
a) They are irrelevant
b) They convey information about a person's identity, status, and personality
c) They replace spoken words
d) They are only relevant in formal settings
Answer: b. They convey information about a person's
identity, status, and personality
49. What does the term "chronemics" study in non-verbal
communication?
a) Body movements
b) Use of time in communication
d) Vocal qualities
Answer: b. Use of time in communication
50. Which of the following is an example of non-verbal communication
through artifacts?
a) Gestures
b) Facial expressions
c) Clothing and accessories
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d) Eye contact
Answer: c. Clothing and accessories
51. How does the use of space impact non-verbal communication?
a) It is irrelevant
b) It conveys information about social relationships and power dynamics
c) It only affects written communication
d) It leads to misunderstandings
Answer: b. It conveys information about social relationships
and power dynamics
52. What is the primary difference between verbal and non-verbal
communication?
a) Verbal communication is only written, while non-verbal communication is
only spoken
b) Verbal communication uses words, while non-verbal communication
includes gestures, facial expressions, and body language
c) There is no difference
d) Verbal communication is more important than non-verbal communication
Answer: b. Verbal communication uses words, while non-
verbal communication includes gestures, facial
expressions, and body language
53. How does silence play a role in non-verbal communication?
a) It has no impact
b) It indicates confusion
c) It can convey various meanings such as agreement, disagreement, or
contemplation
d) It is a form of verbal communication
Answer: c. It can convey various meanings such as
agreement, disagreement, or contemplation
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54. What is the role of gestures in non-verbal communication?

a) They replace spoken words
b) They are irrelevant
c) They have no impact
d) They complement and reinforce verbal messages
Answer: d. They complement and reinforce verbal messages
55. What is the significance of using appropriate communication
channels to overcome barriers?
a) It has no impact
b) It fosters confusion
c) It ensures effective message delivery and reception
d) It limits communication to written words
Answer: c. It ensures effective message delivery and reception
UNIT – II
Comprehension, Note-making & Summarization
 Comprehension
Passage:-
Once upon a time in a small village, there lived a curious young girl named Emily. She
was known for her love of reading and exploring the world around her. One day, while
wandering in the nearby woods, she stumbled upon an old, dusty book with a mysterious
cover. Excitement filled her as she opened the pages, revealing a magical world filled
with talking animals and enchanted forests.
Questions:
56. What is the passage about?
a) Emily's love for reading
b) A small village
c) A mysterious book and a magical world
d) Talking animals in the woods
Answer: c. A mysterious book and a magical world
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57. Who is the main character in the passage?

a) A curious young girl named Emily
b) A talking animal
c) A mysterious book
d) A villager
Answer: a. A curious young girl named Emily
58. Where did Emily find the mysterious book?
a) In her house
b) In the village square
c) In the nearby woods
d) In the enchanted forest
Answer: c. In the nearby woods
59. What does the passage reveal about Emily?
a) She is scared of the woods
b) She loves exploring and reading
c) She dislikes talking animals
d) She never found any interesting books
Answer: b. She loves exploring and reading
60. How would you describe the book Emily found?
a) Old and dusty
b) Small and shiny
c) New and colorful
d) Boring and plain
Answer: a. Old and dusty
Passage:
The sun was setting, casting a warm glow over the city. People hurriedly made their way
home, and the streets became quieter. In a small cafe on the corner, a group of friends
gathered for their weekly book club meeting. Laughter and lively discussions filled the
air as they shared their thoughts on the latest novel.
Questions:
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61. What is the setting of the passage?

a) A busy street
b) A cafe at night
c) A book club meeting
d) Sunset over the city
Answer: d. Sunset over the city
62. What were people doing as the sun set?
a) Sleeping
b) Hurrying home
c) Reading books
d) Playing in the streets
Answer: b. Hurrying home
63. Where did the group of friends gather?
a) A library
b) A park
c) A cafe on the corner
d) A bookstore
Answer: c. A cafe on the corner
64. What was the atmosphere in the cafe?
a) Silent and gloomy
b) Loud and chaotic
c) Filled with laughter and lively discussions
d) Empty and deserted
Answer: c. Filled with laughter and lively discussions
65. What were the friends discussing?
a) The city's architecture
b) The latest novel
c) Cooking recipes
d) The weather
Answer: b. The latest novel
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Passage:
In the heart of the forest, a hidden waterfall sparkled under the moonlight. Its gentle
sound echoed through the trees, creating a tranquil atmosphere. A lone wolf sat by the
water, gazing at the shimmering reflections. As the night unfolded, the magical scene
embraced the beauty of nature.
Questions:
66. Where is the hidden waterfall located?
a) In the city
b) In the heart of the forest
c) Near a village
d) In the mountains
Answer: b. In the heart of the forest
67. What did the lone wolf do by the water?
a) Slept
b) Howled at the moon
c) Gazed at the shimmering reflections
d) Ran away
Answer: c. Gazed at the shimmering reflections
68. How is the atmosphere described in the passage?
a) Chaotic
b) Tranquil
c) Crowded
d) Noisy
Answer: b. Tranquil
69. What embraced the beauty of nature according to the passage?
a) The lone wolf
b) The shimmering reflections
c) The night
d) The hidden waterfall
Answer: c. The night
70. What is the significance of the moonlight in the passage?
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a) It causes chaos
b) It creates a tranquil atmosphere
c) It scares away the lone wolf
d) It makes the waterfall noisy
Answer: b. It creates a tranquil atmosphere
 Note-making & Summarization

71. What is the primary purpose of note-making in digital education?
a) To waste time
b) To enhance memory
c) To avoid studying
d) To create confusion
Answer: b. To enhance memory
72. Which digital tool is commonly used for online note-making?
a) Hammer and chisel
b) Pen and paper
c) Microsoft Word
d) Carrier pigeon
Answer: c. Microsoft Word
73. Why is it important to organize digital notes using headings and
subheadings?
a) To confuse the reader
b) To improve clarity and structure
c) To hide information
d) To waste time
Answer: b. To improve clarity and structure
74. What is the advantage of using bullet points in digital notes?
a) It adds complexity
b) It simplifies information presentation
c) It has no impact
d) It slows down note-taking
Answer: b. It simplifies information presentation
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75. How does digital note-making contribute to collaboration in online

learning?
a) It discourages collaboration
b) It promotes sharing and discussion of ideas
c) It is irrelevant to collaboration
d) It isolates learners
Answer: b. It promotes sharing and discussion of ideas
76. What role does highlighting play in digital note-making?
a) It creates confusion
b) It adds colors for decoration
c) It emphasizes important information
d) It slows down the note-taking process
Answer: c. It emphasizes important information
77. Which of the following is a disadvantage of digital note-making?
a) Easy sharing and collaboration
b) Difficult to edit
c) Limited storage options
d) Improved organization
Answer: c. Limited storage options
78. How can digital note-making tools be beneficial for students with
different learning styles?
a) They are not beneficial for any learning style
b) They cater to visual, auditory, and kinesthetic learners
c) They only benefit visual learners
d) They are limited to auditory learners
Answer: b. They cater to visual, auditory, and kinesthetic
learners
79. What is the purpose of adding personal insights and reflections in
digital notes?
a) To make notes boring
b) To enhance engagement and understanding
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c) To confuse the reader

d) To hide information
Answer: b. To enhance engagement and understanding
80. Why is it important to review and revise digital notes regularly?
a) To forget the information
b) To waste time
c) To reinforce learning and retain information
d) To discourage learning
Answer: c. To reinforce learning and retain information
81. What is the primary goal of summarization in digital education?
a) To increase confusion
b) To simplify complex information
c) To make information lengthy
d) To discourage learning
Answer: b. To simplify complex information
82. Which digital tool is commonly used for creating digital summaries?
a) Stone tablet
b) Quill and parchment
c) Google Docs
d) Smoke signals
Answer: c. Google Docs
83. Why is conciseness important in digital summaries?
a) To increase length
b) To make the summary unclear
c) To provide unnecessary details
d) To present information in a compact and clear manner
Answer: d. To present information in a compact and clear
manner
84. How does digital summarization aid in time management for online
learners?
a) It wastes time
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b) It allows learners to spend more time on each topic

c) It condenses information, saving time in review
d) It is irrelevant to time management
Answer: c. It condenses information, saving time in review
85. Which skill is crucial for effective digital summarization?
a) Avoiding digital tools
b) Copy-pasting information
c) Critical thinking and analysis
d) Ignoring relevant information
Answer: c. Critical thinking and analysis
86. What is the purpose of including key points in a digital summary?
b) To provide unnecessary details
c) To emphasize important information
d) To waste time
Answer: c. To emphasize important information
87. How does paraphrasing contribute to the effectiveness of digital
summarization?
a) It confuses the reader
b) It adds unnecessary details
c) It presents information in a clear and original way
d) It discourages learning
Answer: c. It presents information in a clear and original way
88. What role do digital tools with collaborative features play in group
summarization activities?
a) They discourage collaboration
b) They facilitate sharing and editing of summaries among group members
c) They limit access to information
d) They make summarization challenging
Answer: b. They facilitate sharing and editing of summaries
among group members
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89. Why is it important to tailor the level of detail in a digital summary

to the target audience?
a) To confuse the audience
b) To provide unnecessary details
c) To enhance clarity and relevance for the audience
d) To waste time
Answer: c. To enhance clarity and relevance for the audience
90. In digital summarization, what is the significance of maintaining the
original meaning of the content?
a) To add confusion
b) To discourage understanding
c) To present accurate information in a condensed form
d) To waste time
Answer: c. To present accurate information in a What is the
significance of peer review in assessing digital notes
and summaries?
a) It discourages collaboration
b) It promotes isolation
c) It provides additional information
d) It offers diverse perspectives and feedback on the quality of notes and
summaries
Answer: d. It offers diverse perspectives and feedback on the
quality of notes and summaries
91. Why is it important for students to practice ethical behavior in digital
note-making and summarization?
a) To promote dishonesty
b) To encourage plagiarism
c) To ensure academic integrity and avoid plagiarism
d) To make the summarization process challenging
Answer: c. To ensure academic integrity and avoid
plagiarism
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92. What is the impact of not giving proper credit to the original source
in digital notes and summaries?
a) It enhances clarity
b) It promotes academic integrity
c) It constitutes plagiarism and academic dishonesty
d) It encourages collaboration
Answer: c. It constitutes plagiarism and academic dishonesty
93. How might artificial intelligence (AI) impact digital note-making and
summarization in the future of education?
a) It has no impact on digital note-making and summarization
b) It may offer automated summarization tools and intelligent note-taking
assistance
c) It discourages the use of digital tools
d) It promotes manual summarization processes
Answer: b. It may offer automated summarization tools and
intelligent note-taking assistance
UNIT – III
Short compositions: Notices, Advertisements, Designing or
Drafting Posters, Messaging
 Notices
94. What is a notice in the context of English communication?
a) A private letter
b) A public announcement or information
c) A poem
d) A novel
Answer: b. A public announcement or information
95. What is the primary purpose of a notice?
a) To entertain readers
b) To share personal experiences
c) To provide information or instructions to the public
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d) To confuse the audience

Answer: c. To provide information or instructions to the
public
96. In which of the following settings might you find a notice?
a) A fiction book
b) A cooking recipe
c) A community bulletin board
d) A mystery novel
Answer: c. A community bulletin board
97. What is the common format of a notice?
a) Paragraphs of detailed information
b) Single-spaced sentences
c) Short, bulleted points or paragraphs
d) No specific format
Answer: c. Short, bulleted points or paragraphs
98. Which element of a notice contains the main message or information?

a) Heading
b) Salutation
c) Body
d) Closing
Answer: c. Body
99. What is the purpose of the heading in a notice?
b) To provide contact information
c) To introduce the main message or topic
d) To share personal opinions
Answer: c. To introduce the main message or topic
100. Which tense is commonly used in notices for conveying information?
a) Past tense
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b) Present tense
c) Future tense
d) Conditional tense
Answer: b. Present tense
101. What should be included in the closing part of a notice?
a) Detailed explanations
b) Personal anecdotes
c) A call to action or contact information
d) Nothing specific
Answer: c. A call to action or contact information
102. What is the purpose of a notice board in public spaces?
a) To hide information
b) To confuse the audience
c) To display notices and announcements for the public
d) To discourage communication
Answer: c. To display notices and announcements for the
public
103. Which type of information might be included in a notice on a
community bulletin board?
a) Personal diary entries
b) Movie reviews
c) Local events, announcements, or requests
d) Fictional stories
Answer: c. Local events, announcements, or requests
104. What should the language of a notice be?
a) Highly technical
b) Complex and difficult to understand
c) Clear, concise, and easy to understand
d) Full of jargon
Answer: c. Clear, concise, and easy to understand
105. In a notice, what does the term "circulation" refer to?
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a) Physical movement
b) The act of reading
c) The distribution of copies to a specific audience
d) The closing part of the notice
Answer: c. The distribution of copies to a specific audience
106. What should be the tone of a notice?
a) Formal and impersonal
b) Informal and emotional
c) Confusing and unclear
d) Critical and judgmental
Answer: a. Formal and impersonal
107. When is it appropriate to use all capital letters in a notice?
a) Always
b) Never
c) For emphasis or headings
d) In the body of the notice
Answer: c. For emphasis or headings
108. What is the purpose of providing contact information in a notice?
b) To discourage communication
c) To allow readers to seek additional information or clarification
Answer: c. To allow readers to seek additional information or
clarification
109. Which of the following is an example of a formal notice?
a) A personal diary entry
b) An invitation to a friend
c) An announcement from a school administration
d) A casual conversation
Answer: c. An announcement from a school administration
110. How should dates be presented in a notice?
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a) In any format, as it doesn't matter

b) In a confusing manner
c) Clearly and following a standard format
d) Omitted, as they are not important
Answer: c. Clearly and following a standard format
111. What is the importance of proofreading a notice before posting or

distributing it?
a) It is unnecessary
b) It prevents confusion and ensures accuracy
c) It discourages communication
d) It hinders understanding
Answer: b. It prevents confusion and ensures accuracy
112. In a notice, what does the term "urgent" signify?
a) That the notice is not important
b) That the information is outdated
c) That immediate attention or action is required
d) That the notice is for entertainment purposes
Answer: c. That immediate attention or action is required
113. What is the appropriate size of font for a notice to ensure
readability?
a) Extremely small
b) Extremely large
c) Clear and legible, neither too small nor too large
d) It doesn't matter
Answer: c. Clear and legible, neither too small nor too large
 Advertisements
114. What is the primary purpose of an advertisement?
b) To provide entertainment
c) To promote a product, service, or idea
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Answer: c. To promote a product, service, or idea

115. Which of the following is a common feature of effective
advertisements?
a) Lack of visual appeal
b) Ambiguous messaging
c) Clear and compelling visuals and messages
d) Lengthy and complex content
Answer: c. Clear and compelling visuals and messages
116. What is the purpose of a slogan in an advertisement?
a) To bore the audience
b) To provide detailed information
c) To create a memorable and concise message
d) To discourage purchasing
Answer: c. To create a memorable and concise message
117. Which medium is commonly used for visual elements in
advertisements?
a) Radio
b) Print
c) Social media
d) Audio only
Answer: c. Social media
118. In an advertisement, what does the term "target audience" refer to?
a) The competition
b) The group of people for whom the advertisement is intended
c) The advertiser
d) The language used in the advertisement
Answer: b. The group of people for whom the advertisement
is intended
119. What role does emotion play in effective advertising?
a) It confuses the audience
b) It fosters apathy
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c) It creates a connection and influences decision-making

d) It discourages purchasing
Answer: c. It creates a connection and influences decision-
making
120. Which of the following is a call-to-action (CTA) in an advertisement?
a) A catchy jingle
b) A memorable slogan
c) An invitation for the audience to take a specific action
d) The product description
Answer: c. An invitation for the audience to take a specific
action
121. What is the purpose of using testimonials in an advertisement?
a) To provide irrelevant information
c) To showcase positive experiences and build credibility
Answer: c. To showcase positive experiences and build
credibility
122. Which of the following is an example of an online advertising
platform?
a) Billboards
b) TV commercials
c) Social media
d) Radio
Answer: c. Social media
123. What is the significance of the headline in a print advertisement?
a) It is irrelevant
b) It captures attention and introduces the main message
c) It provides contact information
d) It discourages communication
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Answer: b. It captures attention and introduces the main

message
124. What is the purpose of using humor in advertisements?
b) To create a serious tone
c) To entertain and capture attention
Answer: c. To entertain and capture attention
125. In an advertisement, what is the role of the product description?

b) To provide detailed information about the product or service
c) To discourage purchasing
d) To entertain the audience
Answer: b. To provide detailed information about the
product or service
126. Which of the following is an example of native advertising?
a) A banner ad on a website
b) An article sponsored by a brand on an online platform
c) A TV commercial
d) A radio jingle
Answer: b. An article sponsored by a brand on an online
platform
127. What is the purpose of repetition in advertising?
b) To bore the audience
c) To reinforce the message and enhance recall
Answer: c. To reinforce the message and enhance recall
128. How does the use of celebrity endorsements impact advertising?
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a) It has no impact
b) It confuses the audience
c) It enhances credibility and attracts attention
Answer: c. It enhances credibility and attracts attention
129. What is the role of a unique selling proposition (USP) in an
advertisement?
b) To provide irrelevant information
c) To highlight a distinctive feature or benefit of the product or service
Answer: c. To highlight a distinctive feature or benefit of the
product or service
130. What is the purpose of creating a sense of urgency in advertising?
b) To entertain the audience
c) To encourage immediate action or purchasing
Answer: c. To encourage immediate action or purchasing
131. Which of the following is an example of out-of-home advertising?
a) Social media ads
b) TV commercials
c) Billboards and posters
d) Radio jingles
Answer: c. Billboards and posters
132. What is the significance of market research in advertising?
a) It is irrelevant
b) It provides insights into the target audience and helps tailor advertisements
c) It confuses the audience
Answer: b. It provides insights into the target audience and
helps tailor advertisements
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133. What is the primary goal of social media advertising?

a) To entertain the audience
c) To engage and reach a specific audience through online platforms
Answer: c. To engage and reach a specific audience through
online platforms
 Designing or Drafting Poster

134. What is the primary purpose of a poster in the context of English
communication?
c) To visually communicate a message or promote an idea
Answer: c. To visually communicate a message or promote an
idea
135. What role does visual appeal play in an effective poster design?
b) It fosters apathy
c) It attracts attention and enhances communication
Answer: c. It attracts attention and enhances communication
136. In a poster, what does the term "layout" refer to?
a) The price of the product or service
b) The arrangement of text and images on the poster
c) The audience's feedback
d) The size of the poster
Answer: b. The arrangement of text and images on the poster
137. Which font style is generally recommended for easy readability in
poster design?
a) Cursive
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b) Fancy
c) Serif or sans-serif
d) Any font style works equally well
Answer: c. Serif or sans-serif
138. What is the purpose of using hierarchy in poster design?
c) To organize information based on importance and guide the viewer's
attention
Answer: c. To organize information based on importance and
guide the viewer's attention
139. What should be the primary focus of the headline in a poster?
c) To capture attention and convey the main message
Answer: c. To capture attention and convey the main message
140. What role does color play in effective poster design?
a) It has no impact
b) It confuses the audience
c) It evokes emotions, enhances visual appeal, and communicates information
Answer: c. It evokes emotions, enhances visual appeal, and
communicates information
141. Why is it important to use high-quality images in a poster?
a) To save money
c) To enhance visual appeal and professionalism
Answer: c. To enhance visual appeal and professionalism
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142. What is the purpose of incorporating whitespace or negative space in

a poster?
b) To fill the entire space with text and images
c) To improve clarity, readability, and avoid visual clutter
Answer: c. To improve clarity, readability, and avoid visual
clutter
143. In poster design, what does the term "call-to-action" (CTA) refer to?
a) To provide contact information
c) To encourage the viewer to take a specific action, such as making a purchase
or attending an event
Answer: c. To encourage the viewer to take a specific action,
such as making a purchase or attending an event
144. What is the purpose of using bullet points or lists in a poster?
b) To bore the audience
c) To organize information and improve readability
Answer: c. To organize information and improve readability
145. What does the term "branding" mean in the context of poster
design?
c) To incorporate consistent visual elements, such as logos and colors, to
represent a brand
Answer: c. To incorporate consistent visual elements, such as
logos and colors, to represent a brand
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146. How does the use of a grid system contribute to effective poster
design?
a) It encourages confusion
b) It provides irrelevant information
c) It helps maintain a consistent layout and alignment of elements
Answer: c. It helps maintain a consistent layout and
alignment of elements
147. What is the role of contrast in poster design?
c) To emphasize differences in visual elements and enhance readability
Answer: c. To emphasize differences in visual elements and
enhance readability
148. Which of the following is an example of an effective poster color
scheme?
a) Using random and unrelated colors
b) Utilizing a harmonious combination of colors that complement each other
c) Using only black and white
d) Using one color throughout the poster
Answer: b. Utilizing a harmonious combination of colors that
complement each other
149. What is the importance of considering the target audience in poster
design?
a) It is irrelevant
b) It helps in confusing the audience
c) It guides the design choices to appeal to the specific group the poster is
intended for
Answer: c. It guides the design choices to appeal to the
specific group the poster is intended for
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150. How does the use of storytelling elements enhance a poster's

effectiveness?
c) It creates a narrative that engages the viewer and communicates a message
effectively
Answer: c. It creates a narrative that engages the viewer and
communicates a message effectively
151. Why is it important to proofread the text in a poster before finalizing
it?
a) It is irrelevant
c) To prevent errors, ensure accuracy, and maintain a professional appearance
Answer: c. To prevent errors, ensure accuracy, and maintain
a professional appearance
152. Which of the following is a key consideration in choosing fonts for a
poster?
a) Using as many different fonts as possible
b) Choosing fonts randomly
c) Consistency and legibility of fonts
d) Using only one font style
Answer: c. Consistency and legibility of fonts
153. What is the significance of conducting feedback sessions during the
poster design process?
a) It encourages confusion
c) It allows for improvements based on constructive criticism and insights from
others
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Answer: c) It allows for improvements based on

constructive criticism and insights from others
 Messaging
154. What is the primary purpose of messaging in English
communication?
b) To entertain readers
c) To convey information or exchange thoughts
Answer: c. To convey information or exchange thoughts
155. Which of the following is a common form of written messaging?
a) Verbal conversations
b) Emails
d) Hand gestures
Answer: b. Emails
156. In digital messaging, what does the acronym "SMS" stand for?
a) Social Media Service
b) Short Message Service
c) Save My Sentences
d) Secure Messaging System
Answer: b. Short Message Service
157. What is the primary advantage of asynchronous messaging over
synchronous messaging?
a) It allows real-time communication
b) It provides more time for thoughtful responses
c) It is less efficient
Answer: b. It provides more time for thoughtful responses
158. Which platform is commonly used for instant messaging in real-time?
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a) Carrier pigeons
b) Smoke signals
c) WhatsApp
d) Handwritten letters
Answer: c. WhatsApp
159. What is the purpose of using emojis or emoticons in messaging?
c) To convey emotions or tone in a text-based message
Answer: c. To convey emotions or tone in a text-based
message
160. What should be considered when choosing the tone for a professional
email message?
a) Use informal language
b) Be disrespectful
c) Adapt the tone to the context and maintain professionalism
d) Encourage confusion
Answer: c. Adapt the tone to the context and maintain
professionalism
161. Which of the following is an example of synchronous messaging?
a) Sending an email
b) Posting on social media
c) Participating in a live chat
d) Writing a letter
Answer: c. Participating in a live chat
162. What does the term "flaming" refer to in the context of online
messaging?
a) A pleasant conversation
b) Exchanging compliments
c) Sending aggressive or insulting messages
d) Encouraging communication
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Answer: c. Sending aggressive or insulting messages

163. How does the use of acronyms like "BRB" contribute to efficient
messaging?
b) It saves time by conveying common expressions in a concise manner
c) It discourages communication
d) It adds formality to messages
Answer: b. It saves time by conveying common expressions in
a concise manner
164. What is the purpose of including a clear subject line in email
messaging?
c) To convey the main topic or purpose of the email
Answer: c. To convey the main topic or purpose of the email
165. In messaging, what is the significance of active listening?
a) Ignoring the sender's message
b) Providing irrelevant information
c) Paying full attention and responding appropriately to the message
d) Discouraging communication
Answer: c. Paying full attention and responding
appropriately to the message
166. What does the term "inbox zero" mean in the context of email
messaging?
a) Having zero emails in the spam folder
b) Keeping the inbox cluttered
c) Maintaining an empty or well-organized inbox
d) Ignoring emails
Answer: c. Maintaining an empty or well-organized inbox
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167. Which of the following is a common etiquette in professional

messaging?
a) Use of slang and informal language
b) Timely and courteous responses
c) Ignoring messages from colleagues
d) Encouraging confusion
UNIT – IV
Letter Writing: Business letters; Job applications; Orders and
Replies; Complaints, Claims and Adjustments; Invitations; Emails
 Business letters; Job Applications
168. What is the purpose of a business letter?
a) To entertain the reader
b) To provide personal opinions
c) To convey formal information or make requests
Answer: c. To convey formal information or make requests
169. Which of the following is an essential element of a business letter?
a) Personal anecdotes
b) Humorous content
c) Professional tone and format
d) Inconsistent font styles
Answer: c. Professional tone and format
170. What is the appropriate closing for a formal business letter?
a) Best regards
b) Sincerely
c) Cheers
d) Hey there
Answer: b. Sincerely
171. What does the term "letterhead" refer to in business letters?
a) The content of the letter
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b) The closing statement

c) The official stationery with the company's logo and contact information
d) The signature
Answer: c. The official stationery with the company's logo

and contact information
172. In a business letter, where should the date be placed?
a) At the beginning
b) In the middle
c) At the end
Answer: a. At the beginning
173. What is the purpose of the "cc" notation in a business letter?
a) It stands for "creative content"
b) It discourages communication
c) It indicates additional recipients who receive copies
d) It is a typo
Answer: c. It indicates additional recipients who receive
copies
174. How should the salutation be formatted in a business letter?
a) Using informal language
b) Omitting the salutation
c) Addressing the recipient with their formal title and last name
d) Using a nickname
Answer: c. Addressing the recipient with their formal title
and last name
175. What is the purpose of the body of a business letter?
a) To discourage communication
b) To provide personal opinions
c) To convey the main message, information, or request
d) To entertain the reader
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Answer: c. To convey the main message, information, or

request
176. How should a business letter be signed?
a) With a drawing
b) With a printed name
c) With a scribble
d) With a handwritten or typed signature
Answer: d. With a handwritten or typed signature
177. Which of the following is an inappropriate way to address a business
letter?
a) "Dear Mr. Smith,"
b) "Hello there,"
c) "To whom it may concern,"
d) "Dear Sir/Madam,"
Answer: b. "Hello there,"
178. What is the primary purpose of a job application letter?
a) To provide personal anecdotes
c) To convey interest in a job and showcase qualifications
d) To entertain the reader
Answer: c. To convey interest in a job and showcase
qualifications
179. In a job application letter, where should the applicant mention their
relevant skills and experiences?
a) In the closing paragraph
b) In the middle of the letter
c) In the body of the letter
d) Nowhere, as it is not necessary
Answer: c. In the body of the letter
180. What should be the tone of a job application letter?
a) Informal and humorous
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b) Formal, professional, and respectful

c) Discouraging and critical
d) Dismissive
Answer: b. Formal, professional, and respectful
181. Which of the following is an appropriate way to express enthusiasm
in a job application letter?
a) "I'm not really interested but thought I'd apply."
b) "I am excited about the opportunity to work with your esteemed company."
c) "I'm applying because I have nothing else to do."
d) "I guess this job might be okay."
Answer: b. "I am excited about the opportunity to work with
your esteemed company."
182. What should a job application letter include in the closing
paragraph?
a) A request for a job offer
b) A promise to start immediately
c) A call to action and gratitude for consideration
d) A complaint about the application process
Answer: c. A call to action and gratitude for consideration
183. How should an applicant address the recipient in a job application
letter if the name is unknown?
a) "To whom it may concern,"
b) "Dear Hiring Manager,"
c) "Hello there,"
d) "To the person in charge,"
Answer: b. "Dear Hiring Manager,"
184. What is the purpose of attaching a resume to a job application letter?
b) To confuse the employer
c) To provide additional information about qualifications and experience
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Answer: c. To provide additional information about

qualifications and experience
185. How should an applicant express gratitude in a job application
letter?
a) "Thanks, I hope you pick me."
b) "I appreciate your time and consideration."
c) "Why should I thank them?"
d) "You owe me this job."
Answer: b. "I appreciate your time and consideration."
186. Which of the following is an inappropriate statement in a job
application letter?
a) "I am confident in my ability to contribute to your team."
b) "I don't really have any skills, but I need a job."
c) "I believe my qualifications align with the requirements of the position."
d) "I am a perfect fit for the job."
Answer: b. "I don't really have any skills, but I need a job."
187. What is the purpose of mentioning relevant achievements in a job
application letter?
b) To boast about personal success
c) To showcase skills and demonstrate suitability for the position
d) To confuse the employer
Answer: c. To showcase skills and demonstrate suitability for
the position
 Orders and Replies

188. What is the primary purpose of an order in business communication?
a) To entertain the recipient
b) To convey gratitude
c) To request information
d) To request a product or service
Answer: d. To request a product or service
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189. In a formal order, where is the sender's address typically placed?

a) At the bottom
b) In the middle
c) At the top
d) It is not included
Answer: c. At the top
190. What is the purpose of including specific details in an order?
a) To confuse the recipient
b) To provide unnecessary information
c) To ensure clarity and accuracy in fulfilling the request
Answer: c. To ensure clarity and accuracy in fulfilling the
request
191. Which of the following is an essential element of an order letter?
b) Formal salutations
c) Humorous content
d) A clear and concise request
Answer: d. A clear and concise request
192. How should the tone of an order letter be characterized?
a) Informal and casual
b) Formal and direct
c) Dismissive and critical
Answer: b. Formal and direct
193. What is the primary purpose of a reply in the context of an order?
b) To convey gratitude
c) To acknowledge the order and confirm details
d) To request additional information
Answer: c. To acknowledge the order and confirm details
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194. In a reply to an order, what should be included in the

acknowledgment section?
a) Complaints about the order
b) Acknowledgment of the order, date, and any specific details
c) Personal opinions
d) A request for payment
Answer: b. Acknowledgment of the order, date, and any
specific details
195. Which of the following is an appropriate way to express appreciation
in a reply to an order?
a) "I guess this order is okay) "
b) "Thank you for your order; we appreciate your business) "
c) "I don't really care about your order) "
d) "You owe us for this) "
Answer: b. "Thank you for your order; we appreciate your
business."
196. What should be included in the closing of a reply to an order?
a) Complaints about the order
b) A call to action for additional orders
c) A polite closing expressing gratitude and anticipation
d) A request for a refund
Answer: c. A polite closing expressing gratitude and
anticipation
 Complaints, Claims and Adjustments

197. What is the primary purpose of a complaint in business
communication?
a) To express gratitude
c) To raise an issue or express dissatisfaction
d) To provide compliments
Answer: c. To raise an issue or express dissatisfaction
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198. Which of the following is an essential element of an effective

complaint letter?
a) Casual tone
b) Lack of specific details
c) Clear and concise explanation of the issue
d) Avoidance of a call to action
Answer: c. Clear and concise explanation of the issue
199. How should the tone of a complaint letter be characterized?
a) Informal and dismissive
b) Formal and polite
c) Rude and aggressive
d) Neutral and indifferent
Answer: b. Formal and polite
200. What is the purpose of providing evidence or supporting
documentation in a complaint?
b) To confuse the recipient
c) To validate the complaint and support the claim
Answer: c. To validate the complaint and support the claim
201. In a complaint letter, where should the details of the issue be
presented?
a) At the beginning
b) In the closing paragraph
c) In a separate document
d) Throughout the letter, logically organized
Answer: d. Throughout the letter, logically organized
202. What is the primary purpose of a claim in business communication?
c) To request compensation or resolution for an issue
d) To provide compliments
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Answer: c. To request compensation or resolution for an issue

203. Which of the following is an essential element of an effective claim
letter?
a) Lack of specific details
b) Neutral and indifferent tone
c) Clear explanation of the issue and desired resolution
d) Avoidance of supporting documentation
Answer: c. Clear explanation of the issue and desired
resolution
204. How should the tone of a claim letter be characterized?
b) Formal and polite
d) Casual and indifferent
Answer: b. Formal and polite
205. What is the purpose of proposing a resolution in a claim letter?
c) To guide the process and suggest a fair solution
Answer: c. To guide the process and suggest a fair solution
206. In a claim letter, where should the details of the issue be presented?
a) At the beginning
d) Throughout the letter, logically organized
Answer: d. Throughout the letter, logically organized
207. What is the purpose of acknowledging a claim in a business response?
c) To confirm receipt and express understanding of the issue
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Answer: c. To confirm receipt and express understanding of
the issue
208. How should the tone of a response to a claim be characterized?
b) Formal and apologetic
c) Rude and indifferent
d) Casual and aggressive
Answer: b. Formal and apologetic
209. What should be included in the acknowledgment section of a
response to a claim?
a) Complaints about the claim
b) Acknowledgment of the claim, date, and any specific details
c) Personal opinions
d) A request for more information
Answer: b. Acknowledgment of the claim, date, and any
specific details
210. What is the purpose of providing a timeline for resolution in a
c) To manage expectations and convey commitment to resolving the issue
promptly
Answer: c. To manage expectations and convey commitment

to resolving the issue promptly
211. Which of the following is an appropriate way to express regret in a

a) "Your claim is not our concern."
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b) "We sincerely apologize for any inconvenience caused by the issue."

c) "It's not our fault."
d) "Deal with it."
Answer: b. "We sincerely apologize for any inconvenience
caused by the issue."
212. What is the purpose of offering compensation or a resolution in a
c) To address the issue and provide fair compensation or resolution
Answer: c. To address the issue and provide fair

compensation or resolution
213. In a response to a claim, how should the acknowledgment of
responsibility be expressed?
a) Deny responsibility to avoid liability
b) Acknowledge responsibility and express commitment to resolving the issue
c) Blame the customer for the claim
d) Ignore the acknowledgment
Answer: b. Acknowledge responsibility and express
commitment to resolving the issue
214. What should be included in the closing of a response to a claim?
a) Complaints about the claim
b) A call to action for additional claims
c) A polite closing expressing gratitude and commitment to the customer
d) A request for more complaints
commitment to the customer
215. In claims and adjustments, what does the term "mitigation" refer to?
a) Ignoring the issue
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b) Aggravating the issue

c) Taking actions to minimize the impact of the issue and prevent recurrence
d) Encouraging communication
Answer: c. Taking actions to minimize the impact of the issue
and prevent recurrence
216. How does the acknowledgment of a claim contribute to effective
communication?
a) It discourages communication
c) It confirms receipt, understanding, and commitment to resolving the issue
d) It hides information
Answer: c. It confirms receipt, understanding, and

commitment to resolving the issue
217. Why is it important to address and resolve claims promptly?
c) To enhance customer satisfaction, trust, and loyalty
Answer: c. To enhance customer satisfaction, trust, and
loyalty
218. What is the significance of maintaining a customer-focused approach
in claims and adjustments?
c) To prioritize the customer's needs and satisfaction throughout the resolution
process
Answer: c. To prioritize the customer's needs and satisfaction
throughout the resolution process
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219. How does effective communication contribute to successful claims

and adjustments processes?
c) It fosters understanding, cooperation, and timely resolution
Answer: c. It fosters understanding, cooperation, and timely
resolution
220. What is the role of empathy in the context of claims and
adjustments?
c) To understand and share the feelings of the customer, expressing genuine
concern
Answer: c. To understand and share the feelings of the
customer, expressing genuine concern
 Invitations; Emails
221. What is the primary purpose of an invitation in English
communication?
b) To express gratitude
c) To request information
d) To invite someone to an event or activity
Answer: d. To invite someone to an event or activity
222. Which of the following is an essential element of an invitation?
a) Formal complaints
b) Personal opinions
c) Clear event details and RSVP information
d) Lack of specific details
Answer: c. Clear event details and RSVP information
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223. How should the tone of an invitation be characterized?

d) Warm and inviting
Answer: d. Warm and inviting
224. What is the purpose of including RSVP information in an invitation?
c) To indicate if a response is required and gather attendance confirmations
Answer: c. To indicate if a response is required and gather
attendance confirmations
225. In an invitation, where should the event details and date be
prominently placed?
a) In the closing paragraph
b) At the beginning
d) Throughout the invitation, logically organized
Answer: b. At the beginning
226. What is the primary purpose of an email in English communication?
c) To convey information or exchange thoughts electronically
d) To request information
Answer: c. To convey information or exchange thoughts
electronically
227. Which of the following is an essential element of an effective email?
c) A clear and concise message with appropriate subject lines
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Answer: c. A clear and concise message with appropriate

subject lines
228. How should the tone of a professional email be characterized?
d. Polite and professional
Answer: d. Polite and professional
229. What is the purpose of including a relevant subject line in an email?
c) To provide a summary of the email's content and purpose
Answer: c. To provide a summary of the email's content and
purpose
230. In email communication, what does the acronym "CC" stand for?
a) Customer Communication
b) Carbon Copy
c) Confidential Correspondence
d) Call Center
Answer: b. Carbon Copy
231. What is the significance of using a formal salutation in professional
emails?
c) To convey respect and maintain professionalism
Answer: c. To convey respect and maintain professionalism
232. How should attachments be referenced in the body of an email?
a) Ignore them
b) Mention them without providing details
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c) Include clear references and descriptions for easy understanding

d) Provide irrelevant information
Answer: c. Include clear references and descriptions for easy
understanding
233. What is the purpose of including a clear closing in professional
emails?
c) To provide irrelevant information
d) To signal the end of the email and convey professionalism
Answer: d. To signal the end of the email and convey
professionalism
234. In email communication, what does the term "BCC" stand for?
a) Blind Carbon Copy
b) Business Communication Code
c) Bold Centralized Content
d) Bulk Customer Correspondence
Answer: a. Blind Carbon Copy
235. What is the purpose of avoiding all caps in email communication?
c) To convey shouting or emphasis, which may be considered rude
Answer: c. To convey shouting or emphasis, which may be
considered rude
236. What is the appropriate way to express enthusiasm in an invitation?
a) "I guess the event is okay."
b) "We hope you can join us for this exciting event."
c) "You probably won't enjoy this event."
d) "The event is not worth attending."
Answer: b. "We hope you can join us for this exciting event."
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237. What should be included in the closing of a formal invitation?

a) Complaints about the event
b) A call to action for additional invitations
c) A polite closing expressing gratitude and anticipation
d) A request for more attendees
anticipation
238. How should the tone of an invitation to a formal event be
characterized?
d) Polite and inviting
Answer: d. Polite and inviting
239. What is the purpose of including dress code information in an
invitation?
c) To ensure guests are appropriately attired for the event
Answer: c. To ensure guests are appropriately attired for the
event
240. How should a follow-up email for an invitation be characterized?
d) Polite and appreciative
Answer: d. Polite and appreciative
241. What is the purpose of a follow-up email after sending an invitation?
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c) To express gratitude, remind, and confirm attendance

Answer: c. To express gratitude, remind, and confirm
attendance
242. In an email declining an invitation, what should be the primary
focus?
a) Compliments about the event
b) Apologizing and providing a brief reason for declining
c) Ignoring the invitation
d) Expressing dissatisfaction
Answer: b. Apologizing and providing a brief reason for
declining
243. What is the appropriate way to express regret in an email declining
an invitation?
a) "I'm not coming, deal with it) "
b) "Unfortunately, I won't be able to attend due to a prior commitment) "
c) "Your event doesn't interest me) "
d) "I have better plans."
Answer: b. "Unfortunately, I won't be able to attend due to a
prior commitment."
244. What is the purpose of providing a reason when declining an
invitation in an email?
c) To convey respect and transparency while explaining the inability to attend
Answer: c. To convey respect and transparency while
explaining the inability to attend
245. How should the tone of an email declining an invitation be
characterized?
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b) Formal and indifferent

c) Polite and respectful
d) Rude and critical
Answer: c. Polite and respectful
246. In a follow-up email to express gratitude for attending an event, what
should be included?
a) Complaints about the event
b) Acknowledgment of attendance, appreciation, and any relevant follow-up
information
c) A call to action for future events
d) A request for more feedback
Answer: b. Acknowledgment of attendance, appreciation, and
any relevant follow-up information
247. What is the purpose of expressing gratitude in a follow-up email after
an event?
c) To acknowledge attendance, show appreciation, and build positive
relationships
Answer: c. To acknowledge attendance, show appreciation,
and build positive relationships
248. How should a reminder email for an upcoming event be
characterized?
d) Polite and informative
Answer: d. Polite and informative
249. What is the purpose of a reminder email for an upcoming event?
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c) To provide relevant details, confirm attendance, and ensure preparedness
Answer: c. To provide relevant details, confirm attendance,
and ensure preparedness
250. How should the tone of an email confirming attendance to an event
be characterized?
c) Polite and appreciative
d) Rude and critical
251. What is the purpose of including a signature block in professional
emails?
c) To provide irrelevant information
d) To convey professionalism, contact details, and additional information
Answer: d. To convey professionalism, contact details, and
additional information
UNIT – V
Article, Speech, Dialogues, Debate and Presentation Skills
 Articles, Speech
252. What is the primary purpose of an article in English communication?
c) To convey information, share opinions, or discuss a specific topic
Answer: c. To convey information, share opinions, or discuss
a specific topic
253. Which of the following is an essential element of an effective article?
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c) A clear and engaging introduction, body, and conclusion
Answer: c. A clear and engaging introduction, body, and
conclusion
254. How should the tone of a formal article be characterized?
d) Professional and informative
Answer: d. Professional and informative
255. What is the purpose of including relevant data and evidence in an
article?
b) To confuse the reader
c) To support claims, provide credibility, and enhance the article's quality
Answer: c. To support claims, provide credibility, and
enhance the article's quality
256. In an article, where should the main idea or thesis statement be
located?
a) At the beginning
d) Throughout the article, logically organized
257. What is the appropriate way to engage the reader in the introduction
of an article?
a) Provide irrelevant information
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b) Pose a thought-provoking question, share an interesting fact, or use a

captivating anecdote
c) Avoid any attempt to grab the reader's attention
d) Use formal language exclusively
Answer: b. Pose a thought-provoking question, share an
interesting fact, or use a captivating anecdote
258. Why is it important to maintain a logical flow and coherence in the
body of an article?
c) To ensure clarity, understanding, and a smooth transition between ideas
Answer: c. To ensure clarity, understanding, and a smooth
transition between ideas
259. What should be included in the conclusion of an article?
a) Complaints about the article
b) A call to action for additional articles
c) A summary of key points, a restatement of the thesis, and a closing thought
Answer: c. A summary of key points, a restatement of the
thesis, and a closing thought
260. How does the use of appropriate language contribute to effective
article writing?
c) It fosters clarity, engagement, and positive reader perception
Answer: c. It fosters clarity, engagement, and positive reader
perception
261. What is the purpose of considering the target audience when writing
an article?
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c) To tailor the language, tone, and content to the interests and knowledge level
of the audience
Answer: c. To tailor the language, tone, and content to the
interests and knowledge level of the audience
262. In an article, how should citations and references be handled?
a) Ignore them
b) Include them without providing details
c) Follow a specific citation style, providing clear references for sources used
Answer: c. Follow a specific citation style, providing clear
references for sources used
263. What is the purpose of avoiding overly complex language in articles?
c) To ensure accessibility and understanding by a broader audience
Answer: c. To ensure accessibility and understanding by a
broader audience
264. What should be the focus of the body paragraphs in an article?
a) Personal opinions
b) Random thoughts
c) Clear and well-supported points related to the main idea
d) Avoidance of any supporting evidence
Answer: c. Clear and well-supported points related to the
main idea
265. Why is it important to edit and revise an article before publication?
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c) To ensure clarity, coherence, and eliminate errors for a polished final product
Answer: c. To ensure clarity, coherence, and eliminate errors
for a polished final product
266. What is the significance of a strong headline or title in an article?
c) To grab attention, convey the article's main idea, and encourage readership
Answer: c. To grab attention, convey the article's main idea,
and encourage readership
267. How should the tone of a persuasive article be characterized?
d) Convincing and assertive
Answer: d. Convincing and assertive
268. What is the purpose of including counterarguments in a persuasive
article?
c) To address opposing viewpoints and strengthen the overall argument
Answer: c. To address opposing viewpoints and strengthen
the overall argument
269. How does the use of examples contribute to the effectiveness of an
illustrative article?
c) It clarifies and enhances understanding by providing real-life instances
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Answer: c. It clarifies and enhances understanding by

providing real-life instances
270. What is the purpose of conducting thorough research for an
informative article?
c) To ensure accuracy, credibility, and provide valuable information
Answer: c. To ensure accuracy, credibility, and provide
valuable information
271. How should the length of an article be determined?
a) Make it as short as possible
b) Make it excessively long to cover all possible details
c) Tailor it to the content, ensuring it is comprehensive but concise
d) Include unnecessary information
Answer: c. Tailor it to the content, ensuring it is
comprehensive but concise
272. What is the primary purpose of a speech in English communication?
c) To convey information, share opinions, or persuade an audience verbally
Answer: c. To convey information, share opinions, or
persuade an audience verbally
273. Which of the following is an essential element of an effective speech?
c) A clear introduction, body, and conclusion with engaging content
Answer: c. A clear introduction, body, and conclusion with
engaging content
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274. How should the tone of a formal speech be characterized?

d) Professional and engaging
Answer: d. Professional and engaging
275. What is the purpose of including anecdotes or personal stories in a
speech?
c) To make the speech relatable, engaging, and memorable
Answer: c. To make the speech relatable, engaging, and
memorable
276. In a speech, where should the main idea or thesis statement be
located?
a) At the beginning
d) Throughout the speech, logically organized
277. What is the appropriate way to engage the audience in the
introduction of a speech?
a) Provide irrelevant information
b) Begin with a compelling quote, question, or intriguing statement
c) Avoid any attempt to grab the audience's attention
d) Use technical jargon exclusively
Answer: b. Begin with a compelling quote, question, or
intriguing statement
278. Why is it important to maintain eye contact and non-verbal cues
during a speech?
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c) To establish a connection, convey confidence, and keep the audience
engaged
Answer: c. To establish a connection, convey confidence, and
keep the audience engaged
279. What should be included in the conclusion of a speech?
a) Complaints about the speech
b) A call to action for additional speeches
c) A summary of key points, a restatement of the thesis, and a closing thought
Answer: c. A summary of key points, a restatement of the
thesis, and a closing thought
speech delivery?
c) It fosters clarity, engagement, and positive audience perception
Answer: c. It fosters clarity, engagement, and positive
audience perception
281. What is the purpose of considering the audience's interests and
knowledge level when delivering a speech?
c) To tailor the content to the audience's understanding and engage their
interests
Answer: c. To tailor the content to the audience's
understanding and engage their interests
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282. In a persuasive speech, how should counterarguments be addressed?

a) Ignore them
b) Acknowledge and address opposing viewpoints to strengthen the overall
argument
c) Discredit the audience's opinions
Answer: b. Acknowledge and address opposing viewpoints to
strengthen the overall argument
283. What is the purpose of including visual aids or props in a speech
presentation?
c) To enhance understanding, engagement, and reinforce key points
Answer: c. To enhance understanding, engagement, and
reinforce key points
284. What is the purpose of seeking feedback and evaluation after
delivering a speech?
c) To gather insights, identify areas for improvement, and enhance future
speeches
Answer: c. To gather insights, identify areas for
improvement, and enhance future speeches
 Dialogues, Debate and Presentation Skills

285. What is the primary purpose of a dialogue in English
communication?
c) To facilitate conversation and exchange of ideas between two or more people
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Answer: c. To facilitate conversation and exchange of ideas

between two or more people
286. Which of the following is an essential element of an effective
dialogue?
b) Monologues without interaction
c) Active listening, clear communication, and responsiveness
Answer: c. Active listening, clear communication, and
responsiveness
287. How should the tone of a formal dialogue be characterized?
d) Respectful and professional
Answer: d. Respectful and professional
288. What is the purpose of asking open-ended questions in a dialogue?
b) To confuse the participants
c) To encourage discussion, elicit detailed responses, and promote interaction
Answer: c. To encourage discussion, elicit detailed responses,
and promote interaction
289. In a dialogue, why is it important to acknowledge and validate the
perspectives of others?
c) To build rapport, show respect, and foster a collaborative atmosphere
Answer: c. To build rapport, show respect, and foster a
collaborative atmosphere
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290. What is the appropriate way to handle disagreements in a

constructive dialogue?
a) Avoid any disagreements
b) Disregard others' opinions
c) Address disagreements respectfully, focus on facts, and seek common
ground
d) Encourage conflicts to escalate
Answer: c. Address disagreements respectfully, focus on facts,
and seek common ground
291. Why is it important to avoid interrupting others during a dialogue?
c) To demonstrate respect, allow others to express their thoughts, and maintain
a flow of ideas
Answer: c. To demonstrate respect, allow others to express
their thoughts, and maintain a flow of ideas
292. What should be the focus of active listening in a dialogue?
a) Ignoring others' perspectives
b) Providing immediate responses without consideration
c) Understanding, acknowledging, and responding appropriately to others'
statements
d) Avoiding eye contact
Answer: c. Understanding, acknowledging, and responding
appropriately to others' statements
293. How does non-verbal communication contribute to effective
dialogues?
c) It enhances understanding, adds context, and conveys emotions
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Answer: c. It enhances understanding, adds context, and

conveys emotions
294. What is the purpose of summarizing key points during a dialogue?
c) To ensure clarity, confirm understanding, and highlight important aspects
Answer: c. To ensure clarity, confirm understanding, and
highlight important aspects
295. What is the primary purpose of a debate in English communication?
c) To present arguments, counterarguments, and persuade an audience on a
specific topic
Answer: c. To present arguments, counterarguments, and
persuade an audience on a specific topic
296. Which of the following is an essential element of an effective debate?
b) Monologues without interaction
c) Well-researched arguments, rebuttals, and effective presentation skills
Answer: c. Well-researched arguments, rebuttals, and
effective presentation skills
297. How should the tone of a formal debate be characterized?
d) Assertive and respectful
Answer: d. Assertive and respectful
298. What is the purpose of providing evidence and examples in a debate?
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c) To support claims, enhance credibility, and strengthen the overall argument
Answer: c. To support claims, enhance credibility, and
strengthen the overall argument
299. In a debate, why is it important to acknowledge the opposing side's
valid points?
c) To show fairness, respect, and strengthen the overall debate
Answer: c. To show fairness, respect, and strengthen the
overall debate
300. What is the appropriate way to handle questions from the audience
during a debate?
a) Ignore audience questions
b) Provide evasive answers
c) Address questions respectfully, provide clear responses, and invite further
discussion
d) Discourage audience participation
Answer: c. Address questions respectfully, provide clear
responses, and invite further discussion
debating?
c) It fosters clarity, persuasiveness, and positive audience perception
Answer: c. It fosters clarity, persuasiveness, and positive
audience perception
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302. What should be the focus of rebuttals in a debate?

a) Ignoring opposing arguments
b) Providing counterarguments and addressing weaknesses in the opposing
side's case
c) Repeating initial arguments without elaboration
d) Avoiding eye contact
Answer: b. Providing counterarguments and addressing
weaknesses in the opposing side's case
303. Why is it important to practice and prepare thoroughly for a debate?
c) To ensure confidence, articulate delivery, and familiarity with the content
Answer: c. To ensure confidence, articulate delivery, and
familiarity with the content
304. What is the significance of maintaining a balanced and organized
structure in a debate?
c) To enhance clarity, make arguments more digestible, and improve overall
coherence
Answer: c. To enhance clarity, make arguments more
digestible, and improve overall coherence
305. How should a debater handle emotions during a debate?
a) Express emotions strongly to sway the audience
b) Suppress all emotions to appear impartial
c) Manage emotions effectively, expressing passion without losing control
d) Use emotions to manipulate the audience
Answer: c. Manage emotions effectively, expressing passion
without losing control
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306. What is the purpose of a closing statement in a debate?

c) To summarize key points, leave a lasting impression, and strengthen the
overall argument
Answer: c. To summarize key points, leave a lasting
impression, and strengthen the overall argument
307. How does the use of visuals, such as slides, contribute to an effective
debate presentation?
c) It enhances understanding, reinforces key points, and engages the audience
Answer: c. It enhances understanding, reinforces key points,
and engages the audience
308. What is the purpose of considering the audience's perspective and
interests in a debate?
c) To tailor arguments to the audience, making them more persuasive and
relatable
Answer: c. To tailor arguments to the audience, making them
more persuasive and relatable
309. What is the primary purpose of a presentation in English
communication?
c) To convey information, share insights, and engage an audience visually and
verbally
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Answer: c. To convey information, share insights, and engage

an audience visually and verbally
310. Which of the following is an essential element of effective
presentation skills?
b) Reading directly from slides without engagement
c) Clear organization, engaging delivery, and effective use of visual aids
Answer: c. Clear organization, engaging delivery, and
effective use of visual aids
311. How should the tone of a formal presentation be characterized?
d) Professional, engaging, and appropriate for the audience
Answer: d. Professional, engaging, and appropriate for the
audience
312. What is the purpose of creating a strong opening in a presentation?
c) To grab attention, set the tone, and establish the presentation's main focus
Answer: c. To grab attention, set the tone, and establish the
presentation's main focus
313. Why is it important to practice and rehearse a presentation before
delivering it?
c) To ensure confidence, smooth delivery, and familiarity with the content
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Answer: c. To ensure confidence, smooth delivery, and

familiarity with the content
314. What is the purpose of considering the audience's level of
understanding and interests in a presentation?
c) To tailor the content to the audience, ensuring it is relevant, engaging, and
easily comprehensible
Answer: c. To tailor the content to the audience, ensuring it is
relevant, engaging, and easily comprehensible
315. How does the use of humor contribute to an effective presentation?
c) It adds entertainment value, engages the audience, and creates a positive
atmosphere
Answer: c. It adds entertainment value, engages the audience,
and creates a positive atmosphere
UNIT – VI
Reports (Newspapers and Events); Review (Books and Films);
Minutes of a meeting; Resume
 Reports (Newspapers and Events)
316. What is the primary purpose of a news report in English
communication?
a) To express personal opinions
b) To provide objective information about current events
c) To discourage communication
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Answer: b. To provide objective information about current

events
317. Which section of a newspaper typically contains news reports about
recent events?
a) Editorial
b) Classifieds
c) Sports
d) News
Answer: d. News
318. What is the role of a headline in a news report?
b) To confuse the readers
c) To grab attention, summarize the main point, and encourage further reading
Answer: c. To grab attention, summarize the main point, and
encourage further reading
319. In a news report, what does the lead (or lede) refer to?
a) The conclusion of the report
b) The main body of the report
c) The introductory paragraph providing the key details of the story
d) The reporter's personal opinions
Answer: c. The introductory paragraph providing the key
details of the story
320. What is the purpose of including quotes in a news report?
c) To provide direct statements from involved parties, add credibility, and
enhance the story
Answer: c. To provide direct statements from involved
parties, add credibility, and enhance the story
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321. Why is it important for news reports to be objective?

c) To present information without bias, allowing readers to form their own
opinions
Answer: c. To present information without bias, allowing
readers to form their own opinions
322. What is the purpose of the inverted pyramid structure in news
reporting?
c) To present the most important information first, followed by less critical
details
Answer: c. To present the most important information first,
followed by less critical details
323. In a news report, what does the term "byline" refer to?
a) A line at the end of the report
b) The headline of the report
c) The author's name, indicating who wrote the report
d) A fictional element added to reports
Answer: c. The author's name, indicating who wrote the
report
324. What is the role of subheadings in a news report?
c) To provide organizational structure and break down the report into sections
Answer: c. To provide organizational structure and break
down the report into sections
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325. How does the use of visuals, such as images and infographics,
contribute to news reports?
c) It enhances understanding, adds context, and engages the readers
Answer: c. It enhances understanding, adds context, and
engages the readers
326. What is the primary purpose of an event report in English
communication?
a) To express personal opinions
b) To provide objective information about a specific event
c) To discourage communication
Answer: b. To provide objective information about a specific
event
327. Which elements are typically included in the introduction of an event
report?
b) Key details such as what, when, where, and why
c) Irrelevant information
d) A call to action
Answer: b. Key details such as what, when, where, and why
328. What is the role of a summary in an event report?
c) To provide a brief overview of the event and its highlights
Answer: c. To provide a brief overview of the event and its
highlights
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329. Why is it important to include the significance or impact of an event

in a report?
c) To provide context and help readers understand the event's importance
Answer: c. To provide context and help readers understand
the event's importance
330. In an event report, what does the term "chronological order" refer
to?
a) Presenting events in a random sequence
b) Presenting events in the order they occurred, from earliest to latest
c) Discouraging the use of dates and times
d) Hiding the order of events
Answer: b. Presenting events in the order they occurred,
from earliest to latest
331. What is the purpose of including quotes from participants or
attendees in an event report?
c) To provide direct insights, opinions, and perspectives related to the event
Answer: c. To provide direct insights, opinions, and
perspectives related to the event
332. How should the conclusion of an event report be characterized?
a) Discouraging communication
b) Confusing the readers
c) Summarizing key points, providing a closing thought, and wrapping up the
report
d) Hiding information
Answer: c. Summarizing key points, providing a closing
thought, and wrapping up the report
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333. What role do visuals, such as photographs or videos, play in an event

report?
c) Enhancing the visual appeal, capturing moments, and supporting the written
content
Answer: c. Enhancing the visual appeal, capturing moments,
and supporting the written content
334. How does the use of descriptive language contribute to an effective
event report?
c) Painting a vivid picture, engaging the readers, and creating a sensory
experience
Answer: c. Painting a vivid picture, engaging the readers, and
creating a sensory experience
335. Why is it important to review and edit an event report before
publishing or presenting it?
c) Ensuring accuracy, clarity, and a polished presentation of the information
Answer: c. Ensuring accuracy, clarity, and a polished
presentation of the information
336. How does the use of engaging anecdotes contribute to an effective
event report?
c) Adding a personal touch, capturing interest, and making the report more
relatable
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Answer: c. Adding a personal touch, capturing interest, and
making the report more relatable
337. What is the purpose of considering the target audience when writing
an event report?
c) Tailoring the language and content to meet the interests and understanding of
the audience
Answer: c. Tailoring the language and content to meet the
interests and understanding of the audience
338. How does the use of a clear and descriptive title contribute to an
effective event report?
c) Grabbing attention, conveying the theme, and setting expectations for the
readers
Answer: c. Grabbing attention, conveying the theme, and
setting expectations for the readers
339. What role does the author's perspective play in an event report?
c) Presenting an objective viewpoint, avoiding personal bias
Answer: c. Presenting an objective viewpoint, avoiding
personal bias
340. What is the purpose of including background information in an event
report?
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c) Offering context, helping readers understand the event's history, and
relevance
Answer: c. Offering context, helping readers understand the
event's history, and relevance
341. What is the purpose of incorporating direct quotes from witnesses or
participants in an event report?
c) Adding authenticity, capturing perspectives, and bringing the event to life
Answer: c. Adding authenticity, capturing perspectives, and
bringing the event to life
 Review (Books and Films)

342. What is the primary purpose of a book review in English
communication?
a) To discourage reading
b) To express personal opinions only
c) To provide an evaluation and analysis of a book
Answer: c. To provide an evaluation and analysis of a book
343. Which section of a newspaper or magazine typically contains book
reviews?
a) Sports
b) Classifieds
c) Arts and Literature
d) Editorial
Answer: c. Arts and Literature
344. What is the role of a summary in a book review?
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c) To provide a brief overview of the book's content and main themes
Answer: c. To provide a brief overview of the book's content
and main themes
345. Why is it important for a book review to include the reviewer's
opinion?
c) To provide a subjective perspective and help readers understand the
reviewer's viewpoint
Answer: c. To provide a subjective perspective and help
readers understand the reviewer's viewpoint
346. In a book review, what does the term "plot summary" refer to?
a) A summary of the main characters
b) A summary of the book's publication history
c) A summary of the book's main events and storyline
d) A summary of the author's biography
Answer: c. A summary of the book's main events and
storyline
347. How does the use of examples and quotations contribute to an
effective book review?
c) To support the reviewer's points, illustrate the book's strengths or
weaknesses, and add credibility
Answer: c. To support the reviewer's points, illustrate the
book's strengths or weaknesses, and add credibility
DMA Mathematics
348. What is the significance of considering the target audience when

writing a book review?
c) To tailor the review to the interests and expectations of the potential readers
Answer: c. To tailor the review to the interests and
expectations of the potential readers
349. How should a book reviewer handle spoilers in a review?
a) Include as many spoilers as possible to provide a comprehensive review
b) Avoid mentioning any plot details to keep the review concise
c) Provide a spoiler warning and use discretion when revealing key plot points
d) Discourage readers from exploring the book's plot
Answer: c. Provide a spoiler warning and use discretion when
revealing key plot points
350. What is the purpose of a concluding paragraph in a book review?
c) To summarize the main points, offer a final opinion, and provide closure
Answer: c. To summarize the main points, offer a final
opinion, and provide closure
351. How does the use of a rating or recommendation contribute to the
effectiveness of a book review?
c) To provide a quick summary of the reviewer's overall opinion and guide
readers' decisions
Answer: c. To provide a quick summary of the reviewer's
overall opinion and guide readers' decisions
DMA Mathematics
352. What is the primary purpose of a film review in English

communication?
a) To discourage watching films
b) To express personal opinions only
c) To provide an evaluation and analysis of a film
Answer: c. To provide an evaluation and analysis of a film
353. Which section of a newspaper or magazine typically contains film
reviews?
a) Sports
b) Classifieds
c) Arts and Entertainment
d) Editorial
Answer: c. Arts and Entertainment
354. What is the role of a summary in a film review?
b) To confuse the viewers
c) To provide a brief overview of the film's plot and main themes
Answer: c. To provide a brief overview of the film's plot and
main themes
355. Why is it important for a film review to include the reviewer's
opinion?
c) To provide a subjective perspective and help viewers understand the
reviewer's viewpoint
Answer: c. To provide a subjective perspective and help
viewers understand the reviewer's viewpoint
356. In a film review, what does the term "cinematography" refer to?
DMA Mathematics
a) The study of film reviews

b) The art and technique of film photography
c) The review of film scripts
d) The director's biography
Answer: b. The art and technique of film photography
357. How does the use of examples and film clips contribute to an effective
film review?
c) To support the reviewer's points, illustrate the film's strengths or weaknesses,
and add credibility
Answer: c. To support the reviewer's points, illustrate the
film's strengths or weaknesses, and add credibility
358. What is the significance of considering the target audience when
writing a film review?
c) To tailor the review to the interests and expectations of the potential viewers
Answer: c. To tailor the review to the interests and
expectations of the potential viewers
359. How should a film reviewer handle spoilers in a review?
a) Include as many spoilers as possible to provide a comprehensive review
b) Avoid mentioning any plot details to keep the review concise
c) Provide a spoiler warning and use discretion when revealing key plot points
d) Discourage viewers from exploring the film's plot
Answer: c. Provide a spoiler warning and use discretion when
revealing key plot points
360. What is the purpose of a concluding paragraph in a film review?
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c) To summarize the main points, offer a final opinion, and provide closure
Answer: c. To summarize the main points, offer a final
opinion, and provide closure
361. How does the use of a rating or recommendation contribute to the
effectiveness of a film review?
c) To provide a quick summary of the reviewer's overall opinion and guide
viewers' decisions
Answer: c. To provide a quick summary of the reviewer's
overall opinion and guide viewers' decisions
362. What is the significance of maintaining objectivity in both book and
film reviews?
a) To discourage reading and watching
b) To confuse the readers and viewers
c) To present information without personal bias, allowing audiences to form
their own opinions
Answer: c. To present information without personal bias,
allowing audiences to form their own opinions
363. Why is it essential for reviewers to provide constructive criticism in
their reviews?
c) To offer insights for improvement while highlighting both strengths and
weaknesses
Answer: c. To offer insights for improvement while
highlighting both strengths and weaknesses
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364. How does the use of a clear and engaging writing style contribute to
an effective review?
c) To enhance readability, convey information efficiently, and maintain
audience interest
Answer: c. To enhance readability, convey information
efficiently, and maintain audience interest
365. What role do personal preferences play in the creation of a review?
a) They should be the sole focus of the review
b) They should be entirely excluded from the review
c) They may influence the review but should not overshadow objective
evaluation
d) They should discourage readers and viewers
Answer: c. They may influence the review but should not
overshadow objective evaluation
366. Why is it important for reviewers to be aware of potential biases
when creating reviews?
c) To ensure fair and objective evaluations, minimizing personal biases
Answer: c. To ensure fair and objective evaluations,
minimizing personal biases
367. What role does the reviewer's background knowledge and expertise
play in the quality of a review?
a) They are irrelevant and should be avoided in reviews
b) They are the sole focus of the review
c) They contribute to a reviewer's ability to provide informed insights and
analysis
d) They discourage readers and viewers
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Answer: c. They contribute to a reviewer's ability to provide

informed insights and analysis
368. How does the use of a comparative approach contribute to an
effective review?
a) It discourages reading and watching
c) It allows reviewers to compare the reviewed work with similar ones, offering
context
Answer: c. It allows reviewers to compare the reviewed work
with similar ones, offering context
369. What is the purpose of a disclaimer in a review?
c) To transparently communicate any potential conflicts of interest or biases
Answer: c. To transparently communicate any potential
conflicts of interest or biases
370. How does the use of a captivating introduction contribute to an
effective review?
c) It grabs the audience's attention, sets the tone, and establishes the purpose of
the review
Answer: c. It grabs the audience's attention, sets the tone, and
establishes the purpose of the review
371. What is the significance of reader/viewer engagement in the context
of reviews?
DMA Mathematics
c) It encourages readers and viewers to share their opinions and engage in

discussions
Answer: c. It encourages readers and viewers to share their
opinions and engage in discussions
372. How should a reviewer approach the task of providing constructive
criticism?
a) By avoiding any criticism to maintain a positive tone
b) By offering insights for improvement while highlighting both strengths and
weaknesses
c) By discouraging readers and viewers from forming their own opinions
d) By hiding information
Answer: b. By offering insights for improvement while
highlighting both strengths and weaknesses
373. What role does the conclusion of a review play in summarizing the
main points?
c) To summarize the key points, provide a final opinion, and offer closure
Answer: c. To summarize the key points, provide a final
opinion, and offer closure
374. How does the use of a call to action contribute to an effective review?
c) It encourages readers and viewers to take a specific action, such as exploring
the reviewed work
Answer: c. It encourages readers and viewers to take a
specific action, such as exploring the reviewed work
375. What is the purpose of a review title?
DMA Mathematics

c) To grab attention, convey the theme, and set expectations for the audience
Answer: c. To grab attention, convey the theme, and set
expectations for the audience
376. Why is it important for reviewers to respect diverse opinions and
perspectives?
c) To foster an inclusive environment, acknowledging that opinions may vary
Answer: c. To foster an inclusive environment,
acknowledging that opinions may vary
 Minutes of a meeting; Resume

377. What is the primary purpose of minutes in a meeting?
a) To provide personal opinions
c) To record and summarize discussions, decisions, and actions
Answer: c. To record and summarize discussions, decisions,
and actions
378. Who is typically responsible for taking minutes during a meeting?
a) The chairperson
b) The attendees
c) The secretary or designated minute-taker
d) A random participant
Answer: c. The secretary or designated minute-taker
379. What should be included in the heading of meeting minutes?
b) A detailed summary of discussions
DMA Mathematics
c) The meeting date, time, location, and attendees

d) Fictional elements
Answer: c. The meeting date, time, location, and attendees
380. Why is it important to use clear and concise language in meeting
minutes?
c) To enhance readability and convey information efficiently
Answer: c. To enhance readability and convey information
efficiently
381. What should meeting minutes include regarding decisions made
during the meeting?
b) A record of who disagreed with each decision
c) The rationale behind decisions and any action items assigned
d) Fictional details
Answer: c. The rationale behind decisions and any action
items assigned
382. How soon should meeting minutes be distributed to participants after
the meeting?
a) Several weeks later
b) Within 24 hours
c) After a month
d) Minutes are not necessary
Answer: b. Within 24 hours
383. What is the purpose of including an agenda in meeting minutes?
c) To provide an outline of topics discussed during the meeting
DMA Mathematics
Answer: c. To provide an outline of topics discussed during

the meeting
384. What is the standard format for recording actions in meeting
minutes?
a) Detailed paragraphs
b) Bullet points or numbered lists
c) Personal anecdotes
d) Fictional stories
Answer: b. Bullet points or numbered lists
385. What information should be included in the "Attendees" section of
meeting minutes?
a) Personal opinions about attendees
b) Only the names of key participants
c) The names of all participants, including guests and absentees
d) Fictional names
Answer: c. The names of all participants, including guests
and absentees
386. What is the role of the "Approval of Minutes" section in meeting
minutes?
c) To record any revisions or approval of the previous meeting's minutes
Answer: c. To record any revisions or approval of the
previous meeting's minutes
387. What is the primary purpose of a resume in the context of job
applications?
c) To showcase one's skills, qualifications, and work experience
DMA Mathematics
Answer: c. To showcase one's skills, qualifications, and work

experience
388. What should be included in the "Contact Information" section of a
resume?
b) Only the email address
c) Full name, phone number, email address, and LinkedIn profile (if applicable)
Answer: c. Full name, phone number, email address, and
LinkedIn profile (if applicable)
389. What is the recommended length for a resume?
a) As long as possible to include all details
b) One page for entry-level positions, and up to two pages for experienced
professionals
c) A minimum of three pages
d) Length doesn't matter
Answer: b. One page for entry-level positions, and up to two
pages for experienced professionals
390. What is the purpose of the "Objective" or "Summary" section in a
resume?
c) To provide a brief overview of career goals and qualifications
Answer: c. To provide a brief overview of career goals and

qualifications
391. How should work experience be listed on a resume?
a) In chronological order, starting with the most recent position
b) In alphabetical order by company name
c) Randomly, to keep the reader engaged
DMA Mathematics
d) In reverse chronological order

Answer: a. In chronological order, starting with the most
recent position
392. What information should be included in the "Education" section of a
resume?
b) Only the name of the institution
c) Degree earned, major, graduation date, and institution name
Answer: c. Degree earned, major, graduation date, and
institution name
393. What is the purpose of the "Skills" section in a resume?
c) To highlight relevant skills and competencies related to the job
Answer: c. To highlight relevant skills and competencies
related to the job
394. How should the "References" section be handled on a resume?
a) Include detailed contact information for each reference
b) Do not include references on the resume; provide them upon request
c) List fictional references
d) Include only one reference
Answer: b. Do not include references on the resume; provide
them upon request
395. What is the purpose of using action verbs in describing job
responsibilities on a resume?
c) To convey achievements and responsibilities in a dynamic way
DMA Mathematics
Answer: c. To convey achievements and responsibilities in a

dynamic way
396. How should the font size and style be chosen for a resume?
a) Use a variety of fonts to make the resume visually interesting
b) Use a standard, easy-to-read font (e) g) , Arial or Times New Roman) in
a readable size (10-12pt)
c) Use a large font to fill the page quickly
d) Font choice doesn't matter
Answer: b. Use a standard, easy-to-read font (e.g., Arial or
Times New Roman) in a readable size (10-12pt)

English Communication (MCQS) SEM-2 (2022-26) Ranchi University

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DMA Mathematics

B.Sc. & M.Sc. Maths Coaching Institute

Full Marks: 100 Credit: 6

b) Through formal education only

b) By using ambiguous messages

c) Circular communication model

 Types of Communications: Verbal and Non – verbal

Answer: c. A significant role in conveying emotions and

b) Body movements and gestures

Answer: c. It conveys attentiveness, confidence, and sincerity

54. What is the role of gestures in non-verbal communication?

57. Who is the main character in the passage?

61. What is the setting of the passage?

 Note-making & Summarization

75. How does digital note-making contribute to collaboration in online

c) To confuse the reader

b) It allows learners to spend more time on each topic

89. Why is it important to tailor the level of detail in a digital summary

d) To confuse the audience

Answer: c. Short, bulleted points or paragraphs

98. Which element of a notice contains the main message or information?

a) In any format, as it doesn't matter

111. What is the importance of proofreading a notice before posting or

Answer: c. To promote a product, service, or idea

c) It creates a connection and influences decision-making

Answer: b. It captures attention and introduces the main

Answer: c. To entertain and capture attention

125. In an advertisement, what is the role of the product description?

133. What is the primary goal of social media advertising?

 Designing or Drafting Poster

142. What is the purpose of incorporating whitespace or negative space in

150. How does the use of storytelling elements enhance a poster's

Answer: c) It allows for improvements based on

Answer: c. Sending aggressive or insulting messages

167. Which of the following is a common etiquette in professional

b) The closing statement

Answer: c. The official stationery with the company's logo

Answer: c. To convey the main message, information, or

b) Formal, professional, and respectful

Answer: c. To provide additional information about

 Orders and Replies

189. In a formal order, where is the sender's address typically placed?

194. In a reply to an order, what should be included in the

 Complaints, Claims and Adjustments

198. Which of the following is an essential element of an effective

Answer: c. To request compensation or resolution for an issue

Answer: c. To manage expectations and convey commitment

211. Which of the following is an appropriate way to express regret in a

b) "We sincerely apologize for any inconvenience caused by the issue."

Answer: c. To address the issue and provide fair

b) Aggravating the issue

Answer: c. It confirms receipt, understanding, and

219. How does effective communication contribute to successful claims

223. How should the tone of an invitation be characterized?

Answer: c. A clear and concise message with appropriate

c) Include clear references and descriptions for easy understanding

237. What should be included in the closing of a formal invitation?

c) To express gratitude, remind, and confirm attendance

b) Formal and indifferent

b) To confuse the recipient

a) Lack of specific details

b) Pose a thought-provoking question, share an interesting fact, or use a

Answer: c. It clarifies and enhances understanding by