CAMBRIDGE IGCSE™ ICT: WORKSHEET 7.

Name Date

7.3 Documentation and system

evaluation
Getting started
1 Explain why documentation during the systems life cycle is necessary.

2 List two types of documentation and explain the purpose of each.

Practice
3 State by ticking whether the following is part of technical documentation or user
documentation or both.

User Technical
Feature
documentation (✓) documentation (✓)

Limitations of the system

How to switch the system on

and off

Troubleshooting guide

Hardware and
software requirements

Sample/test runs

Program code

Cambridge IGCSE™ ICT – Waller, Wright, Taylor & Chikasa © Cambridge University Press 2022 1
 CAMBRIDGE IGCSE™ ICT: WORKSHEET 7.3

4 Alexis created a model used to perform income operations. He now wants to create a user
manual to show the users how to use the system. Twenty more employees are supposed to be
added to the system.
a Using a spreadsheet software package, open the file Income.xlsx and examine the contents.
b Use a suitable word processor to create sample user documentation to show the users how to
use the model. (The formulas used in C8 to F8 must be used for each new record.)
Make sure to include screenshots and other relevant features that will help the users to easily
use the spreadsheet.

Challenge
5 You have been hired by Alexis as a system analyst to perform an evaluation of the spreadsheet
model created in Task 4 of the practice activity. Describe how you can perform system
evaluation of the model.

6 One of the features of system evaluation is the appropriateness of the solution.

Explain what is meant by appropriateness of the solution.

Cambridge IGCSE™ ICT – Waller, Wright, Taylor & Chikasa © Cambridge University Press 2022 2