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Handbook For Lean Futures Creation v.2.0
Handbook For Lean Futures Creation v.2.0
Futures
Creation
Handbook
VERSION 2.0
As the world becomes increasingly volatile, proactive futures thinking can save
us from narrow-minded assumptions that are based on today’s practices and
beliefs.
Exploration & Evaluation &
Provotyping Roadmap
The goal of futures thinking is not to predict the future, but to understand the
potential long-term impacts of today’s phenomena, imagine alternative futures
and as a result of this process, make more resilient decisions today.
Futures literacy is an UNESCO approach that promotes the ability to The canvases can be used digitally but they are also designed to be
identify changes to the present and perceive implications in the future. printed as large physical posters and attached to walls, allowing the
whole team to look in the same direction, and discuss and think together.
Strategic foresight is a structured mindset for supporting long-term LFC is fully compatible with the LSC toolkit, but it can also be applied as a
decision-making by challenging underlying assumptions and considering separate module.
alternative futures.
LFC as a ground for future-proof culture
Explorative futures refers to human-centric methods that materialise When an organisation starts to share tools, they start to share a
alternative future visions into e.g. design fictions (products, services, language, a mindset, and eventually a culture. When futures thinking is
scenarios) to allow critical reflection and further innovation. continuously present in the organisation’s walls and its ways of working,
it organically leads to future-proof products, services, and innovations.
With this background, Lean Futures Creation offers a curated selection of
well-known foresight methods in a simple package. The emphasis is on LFC as an evolving concept
facilitating discussions about different futures for organizations,
You’re now holding the 2.0 version of LFC toolkit. Futurice is all about
consumers or citizens. LFC aims to democratise futures thinking by
build-measure-learn attitude and iterative development, and LFC makes
making it as easy and lean as possible. That’s also why the toolkit is free no exception. Please help us make the it even better by being in touch
for everyone to download and to use.
with us and giving us feedback.
Who should use the LFC toolkit? What do I need to get started?
The toolkit is intended for anyone interested in organised futures ● A creative and result-oriented mindset.
thinking around a particular theme, service, technology, object, or
● The canvases. They are presented in four modules, each of which
human formation.
presents a different kind of working phase or orientation in the
process. You don’t have to use all or even most of the canvases.
We believe that the toolkit is especially useful for service designers,
We will give you some advice of what to select for your case on
business people and technologists.
page 6.
● Service designers ● Materials. In addition to the canvases we have created some extra
can use the toolkit to investigate the changing needs and materials such as Future Cards and Provotype Formats to help
expectations of the customers and to future-proof their your creative process.
concepts ● This booklet. While the canvases are designed to guide you
● Business people through the process with visual hints and concise instructions,
can use the toolkit to reflect on the changes in their business there will most likely be moments when you feel the need for more
environment and to create a more resilient strategy detailed guidance. This booklet helps you to use the canvases in a
meaningful way.
● Technologists
can use the toolkit to clarify their expectations of how ● Some space. You will need either a digital whiteboard (e.g. Miro,
specific technologies might evolve and to investigate their Mural) or a physical empty wall to work on the canvases with your
broader impact team.
1. Scoping & Horizon Scanning 2. Scenario Building 3. Exploration & Provotyping 4. Evaluation & Roadmap
Plan the purpose of your Select your key topics and Build business-critical What If Analyse your findings, discover
research and scan the investigate possible futures to Questions and find experimental their implications to your
environment for changes. create alternative scenarios. ways to answer them. business and plan ahead.
STREAM A
2. Scenario Building
STREAM B
First, select a canvas stream that fits your organisation’s needs. There are two main streams with the same start and end point.
Canvases
• Research Plan
• Trend Sources
• Megatrend Analysis
• Drivers of Change
• Use Case Trends
Materials
• Scanning
THE LEAN FUTURES CREATION HANDBOOK
Research Plan
Every research starts with a plan. Frame your research so that it serves
your purposes and resources.
B
B. Define your perspective and scope
State whose perspective are you adopting and discuss how much time and
effort you can invest in your research. This will help set the expectations of
everyone involved to the right level.
C
C. Define your objective
What are the questions you seek to answer with your research? What will
this future vision be used for? Choose a few key questions and keep them in
mind when doing your environmental scanning.
Trend Sources
You should use various kinds of sources for your futures work. For specific,
nearer future research, there are most often sources that cannot be
overlooked. With weak signals, you have a lot more liberty to state that
something is relevant and let your intuition guide you. In all cases, you
should be diligent and communicate your sources clearly.
A
A. Scientific publications
Reports published by established global or national institutions such as IPCC,
WWF, OPEC, and Prime minister’s office are often very insightful sources.
B. Trend reports B
Several agencies launch a trend report every year. While these are great
resources, they tend to concentrate on short-term trends.
C. Media C
What you read, see, or hear on the news are important indications of how the
world is changing. Consider which media you want to follow closely.
D. Social media
D
Podcasts, Twitter, LinkedIn, Facebook, Instagram, TikTok, and the latest social
media fad the teenagers are using are great for spotting trends and weak
signals, even though making sense of the information overload might be
challenging.
E
E. Artistic sources
Sci-fi holds the undebated first place in this category but art in general is a great
source for especially weak signals.
THE LEAN FUTURES CREATION HANDBOOK
Megatrend Analysis
B. Add an image
Select an informative image that captures something essential about it.
D
E. Name the source
Keep track of where your information comes from.
E
THE LEAN FUTURES CREATION HANDBOOK
Drivers of Change
A
Use the Drivers of Change canvas to sort out the trends and signals you
found during your environmental scanning. The PESTLE categories help
you make sure you have a holistic perspective on your theme.
bottom; they are the solid ground you build upon. Mark the more marginal
trends or weak signals to the top of the table; these are the uncertainties you
can play with.
It might not always be easy to categorise a trend, but don’t get too stuck on
the labels. The point is to make sure that you haven’t completely overlooked
any PESTLE category. If you have empty categories, do some more
scanning.
THE LEAN FUTURES CREATION HANDBOOK
C
2. Scenario building
Content
Scenarios help you deal with uncertainty. This
module walks you through the scenario creation
process. Use all the canvases in this module to
create different scenarios – and make sure you
create at least three scenarios.
Canvases
• Scenario Topics
• Alternative Outcomes
• Scenario Outline
• Scenario
• Scenario Learnings
THE LEAN FUTURES CREATION HANDBOOK
Scenario Topics
When you have done the PESTLE analysis in ‘Drivers of Change’ canvas,
it’s time to narrow down the findings and choose the topics you would
like to explore further. A good way to do this is affinity mapping; grouping
similar findings together and then naming the cluster. Search especially B
for topics that have a lot of uncertainty in them. C
A
A. Group similar findings
Start to group the trends from the ‘Drivers of Change’ canvas so that you
place similar drivers next to each other. This allows your research findings
guide your scenario work rather than your own preconceptions. Don’t
overlook uncertain trends or weak signals as they are great material for
scenarios.
There is no need to include all the drivers of change you have found but to
prioritise. This doesn’t mean that your hard work hasn’t paid off; you can use
information about other drivers later to enrich your scenario stories.
THE LEAN FUTURES CREATION HANDBOOK
Alternative Outcomes
B
Once you have selected your scenario topics, imagine the different
outcomes they could have in the future. You should find 2–4 alternative
outcomes for each topics.
Number of E 1 2 3 4 Number of E 1 2 3 4
Scenario Outline
A
Scenario outline explains how the outcomes you chose for each topic
will play out in the end of your timespan. As you need to create several
scenarios, you need several copies of this canvas.
C. Insert outcomes
Write down or the outcomes you chose for this scenario in the canvas
Alternative Outcomes (e.g. high basic income).
D. Describe implications
Elaborate what each outcome would mean in practice. How is this outcome
affecting the world and the lives of people?
Scenario
A
Scenario Learnings
This canvas helps you look at your scenarios side by side and make
comparisons. How probable or preferable is each scenario? Which of
them is the most probable, which the most preferable? This light
analysis helps you to communicate your learnings to your peers who
would benefit from your insights. More thorough tools for analysis can A
be found in Module 4.
B
C. What can be done now?
As you remember, the point of futures thinking is not to predict the future
but to make better decisions about future today. What very concrete tasks
should the organisation take on to become more resilient about the things
you have found out about?
C
3. Exploration & Provotyping
Content
In this part, you will construct future worlds in an
experimental way by engaging your subconscious as
well as your analytical thinking.
Canvases
• ‘What If’ Questions
• Implication Mapping
• Provotype Planning
• Future Personas
• Future Things
• Provotype Drama
• Collaborative Provowriting
• Provotype Recap
Materials
• Future Cards
• Persona Images and Archetypes
• Provotype Formats
• Provotype Recap
THE LEAN FUTURES CREATION HANDBOOK
This canvas helps you to create balanced ‘What If’ questions that serve
as a starting point for your future exploration. When you are investigating
a certain business area or industry, select cards that are meaningful to
your theme but, when put together, create an exciting combination.
Implication Mapping
C
C. Find second order implications
Look at your first order implications and discuss what would follow from
each of them. Connect the first and second order implications with a line; it
represents the causal link. You can create as many rings of implications as
you like.
D
D. The good, the badm and the noteworthy
Reflect on the outcomes. Which consequences in the outer rings are positive
and for whom? Which are negative? Which of them stand out for other
reasons?
THE LEAN FUTURES CREATION HANDBOOK
Provotyping
Provotype Planning
Use this canvas to plan your provotyping process. You can create Future
Personas and Future Things, but they become provotypes only when you
use them to gather more insights about the future.
A
A. Investigate your theme
Investigate your problem space through PESTLE analysis or some other
methods described in previous modules.
Future Personas
To make your work deeper and more meaningful, you should populate
your futures with living beings. This canvas helps you to create three
personas with different stakes at play in the worlds you have built.
Persona Images
The Persona Images are there to remind that you should
challenge yourself to empathise with people that are different
from you, who have a different age range, gender, field of work,
or that could have a differing value set from yours.
Persona Archetypes
The Persona Archetype coins help you create personas that,
based on their personality, would most likely take different kinds
of actions in your future world. The coins summarise the goals
and desires of your persona in one simple graphic. Choose one
per persona.
THE LEAN FUTURES CREATION HANDBOOK
Future Things
This canvas helps you ideate how you could make parts of your future
tangible. Tangible physical things are a great way to speed up
discussions about your future visions and deep dive into the beliefs and
expectations of your audiences.
A
In provotyping, it’s important to not only imagine future things but to make them tangible. It’s a very good idea to craft real future artifacts,
user interfaces, and sales pitch decks, while also carefully planning how they will be introduced to your larger collaborative group.
Go quick-and-dirty with the tangible part: use some trivial objects and basic crafts materials around you. When your team mates notice that
this is not about art or full-blown science-fiction, they’ll be glad to fill in the gaps with their imagination. This is exactly what we want.
A. Look at objects
It’s interesting to “consult things” and to imagine the kinds of roles they might play in your provotype sessions.
Truly looking at objects through futurist’s lenses can lead to great insights. However, keep in mind the
phenomenon you are researching. So state here what do you want to stage and what do you need the props
for.
• Look at the objects around you. What could they “double as” in your plan?
• How far could you go with your basic craft store supplies? (Far!)
• Can you buy food or other retail stuff and just make it more futuristic with “new branding”?
• Do you need to create logos for organizations or services that do not yet exist?
• Do you have PPT slides or figma files that you could use as basis for your more futuristic UIs sales pitches or
AI interaction?
• Can people play the part of complex services in your plan?
• Would it be useful to create a miniature model of a future scene by using legos and materials laying around?
THE LEAN FUTURES CREATION HANDBOOK
Provotype Drama
Use this simple structure for creating a bit of drama to your future world.
If you have a scenario, use that as the context. Insert your future
personas and things and make something interesting happen between
them. The story you create will allow you to understand better the A
phenomena you are dealing with in your futures work.
A. Background work
Refer here to the background work (e.g. Scenario or ‘What if’ question) your
story is based on.
B. Create a conflict
This story format will help you to create a conflict story that involves two
personas. If you’ve invented a future thing, import it into the story. You can
B
enact the drama for your stakeholders so that they understand what is at
stake.
THE LEAN FUTURES CREATION HANDBOOK
Collaborative Provowriting
Futures work is at its best collaborative and engaging. With this canvas you
can make the innovative process deeply participatory with four participants.
Each of them adds their ideas to each of the four storylines. Collaboration
is efficient, most likely adds surprises to the storyline, and results in insights
you might not have gotten otherwise.
A
A. Background work
Refer here to the background work (e.g. Scenario or ‘What If’ question) your
story is based on. B My first (almost perfect) household robot
D. Provowrite together
The four participants now have their starting points. Building on that, each will
write the next part of their story. During the next rounds, they will read the parts
already written on their right-hand column and write a new part. Remember, this
is only synopsis – it’s a description rather than literature. The story needs to
have a resolution in the fifth story piece. Make it interesting and fun!
THE LEAN FUTURES CREATION HANDBOOK
Provotype Recap
Canvases
• Light Analysis
• Executive Analysis
• Strategic Connections
• Strategic Alternatives
• Strategic Commitments
• Systemic Evaluation
THE LEAN FUTURES CREATION HANDBOOK
Light Analysis
If you’re fine with a light analysis on your futures works, whether they
were scenarios, a bunch of interesting answers to ‘What if’ questions,
or deep conversations with provotypes, use this canvas. Make
separate copies of this canvas to analyse each future path you’ve
created.
A
A. Reflect on opportunities
B
If the future plays out as described in this future outcome, what
opportunities will it bring to your organisation?
B. Reflect on threats
What about threats that this future outcome poses to your organisation?
Executive Analysis
If you need a more thorough examination of your future work, use this
canvas instead of the Light Analysis. It help you make better business
decisions about future today.
C. Start-ups to watch
How does the start-up scene look like? What are the interesting new players C
in your field?
D
D. Tech enabling the shift
What are the technologies that enable the shift? How much do they cost?
How fast will they be adapted in your region?
E. Market outlook E
What is the total market for your particular area? What are the early
investment trends? What is the special focus?
F
F. Indicators of change
What are the most significant indicators of change supporting your analysis?
Think of political, economical, societal, technological, legal, and
environmental and also cultural indicators.
THE LEAN FUTURES CREATION HANDBOOK
Strategic Connections
C. Evaluate impact
Cross-examine how your current set-up holds against the future outcomes you
have created. Are your key functions weak, neutral, or strong? If one of your
strategies or functions would not be much affected by the scenario, give it a
zero. If your function would perform well in the future scenario, give it 1
(satisfying) or 2 (strong). If your current strategy or function is weak in the
future scenario, give it –1 (unsatisfying) or –2 (weak). Do this evaluation for all
your future outcomes. You are likely to have a winning strategy in your
C
‘business-as-usual’ scenario (if you’ve created one), but other scenarios might
reveal potential weaknesses.
THE LEAN FUTURES CREATION HANDBOOK
Strategic Alternatives
When you have found your Strategic Connections, you should consider how
your weakest performing areas could be improved. Keep in mind your
company’s vision and position. Are you a risk taker or do you want to play it
safe?
A
A. List your business critical functions
List your key strategies, functions, and business units in the column on the left.
B
B. Your futures outcomes
In the previous exercise, you learned how your key areas would perform in the
future state. Discuss how they should change to perform better. Note that you
are not yet making decisions at this phase, so keep an open mind and discuss
the options.
C. Evaluation
Reflect on your current vision and strategy. What are the elements you want to
keep?
D. Voting
Vote which changes in your vision and strategy you would commit to.
C
D
THE LEAN FUTURES CREATION HANDBOOK
Strategic Commitments
Decide which of the identified actions you will actually commit to, define
who will be in charge for carrying them out, and set a deadline for those
actions. This is your quick-and-dirty roadmap to become future-fit.
A
A. Actions to commit to
Based on your voting list the items you will commit to in a proritised order.
This list can be anything from 2 to 20 rows. Decide who will be the topic owner
and select deadlines for your action points..
THE LEAN FUTURES CREATION HANDBOOK
Systemic Evaluation
Use this canvas to evaluate whether your futures work (e.g. scenario,
provotype) is preferable beyond the limits and goals of your organisation.
Consider the economic, social, and environmental issues.