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Terms and Conditions of “Log On Carry Ong Campaign (“Terms and

Conditions”)

1. This “Log On Carry Ong” Campaign (“Campaign”) is organised by Prudential Assurance


Malaysia Berhad (“PAMB”, or “we” or “us” or “our”). By participating in this Campaign,
you agree that you have read, understood and agreed to be bound by the Terms and
Conditions and any change or modification that we may make to the Campaign and/or
Terms and Conditions from time to time, with prior notice. By participating in this
Campaign, you also agree to be bound by our Privacy Policy accessible at
www.prudential.com.my/en/privacy-policy.

2. Campaign Period:

This Campaign shall commence from 26 January 2024 to 29 February 2024, both
dates inclusive (“Campaign Period”).

3. Eligibility:

(a) The Campaign is open to all PAMB’s customers who owns a policy(ies) with PAMB
(“Eligible Participants”).

(b) No purchase or payment is required for the Eligible Participants to participate in


this Campaign.

4. Campaign Mechanics

To participate in this Campaign, the Eligible Participants must, within the Campaign
Period:

(a) log on for the first time to PRUServices Web atpulse.wedopulse.com/my during
the Campaign Period, by creating a new account, OR sign in with existing Pulse
account details; and

(b) if required, to successfully link the Eligible Participant’s policy(ies) to his/her


PRUServices account.

5. Campaign Gift

(a) Subject to the Terms and Conditions for this Campaign, the first 17,679 Eligible
Participants who fulfils the requirements in paragraph 4 (“Successful
Customer”), will be entitled to one (1) Shopee e-Voucher (“Gift”) only, worth an
amount within the ambit set out in paragraph 5(c) below.

(b) Each Successful Customer shall be entitled to only one (1) Gift regardless of the
number of policies linked onto the PRUServices account.
(c) The Gift’s worth varies from RM5 to RM100 each, and the quantity of each which
is available for this Campaign is as follows:

Gift Quantity
RM100 Shopee E-voucher 9
RM88 Shopee E-voucher 50
RM18 Shopee E-voucher 550
RM10 Shopee E-voucher 2070
RM5 Shopee E-voucher 15,000

(d) The Gift will be sent to the Successful Customer’s email which is registered for
PRUServices, within forty eight (48) hours from the fulfilment of requirements in
Clause 4 above.

(e) The Successful Customer must ensure that his/her e-mail used to register for
PRUServices is valid, active, and functional, and is solely responsible for
maintaining the activation, validity and functionality of his/her email at all times.
If the Successful Customer’s email address is inactivated, suspended, frozen,
closed, or if its non-functionality led to incomplete or failed transmission of e-mail
for any reason whatsoever during the fulfillment of the Gift, PAMB is not
responsible to contact the Successful Customer and will forfeit the Gift. Fulfilment
of the Gift occurs at the time of transmission of email containing the Gift to the
Successful Customer’s email address from the sender’s server.

(f) Upon fulfilment of the Gift, PAMB shall be fully discharged of its obligations in
relation to the Gift, and shall have no further obligations in connection with it.

(g) Successful Customers shall be solely responsible for the redemption and usage of
the Gift. The redemption/usage of the Gift from Shopee Mobile Malaysia Sdn Bhd
(“Shopee”) is subject to its terms and conditions. PAMB shall not be liable or be
required to offer replacement of the Gift or otherwise to compensate any
Successful Customer for any:

(i) Non-availability, discontinued, invalid or cancelled Gift;


(ii) improper redemption or use of the Gift;
(iii) alterations made to the Gift; or
(iv)inability to redeem or use the Gift due to technical issues.

(h) Successful Customers agree to directly resolve any complaint or dispute in respect
of the Gift with Shopee.

(i) The Gift is non-transferable and not exchangeable for cash, credit or in kind. Any
request for the Gift to be delivered to a third party, or email address other than that
which is used for PRUServices, will not be entertained. PAMB shall have the right to
substitute the Gift with other form of gift of equivalent value with prior notice.

6. Disclaimers

(a) By entering this Campaign you agree that PAMB, its respective employees, officers,
directors, agents, affiliates, parent and subsidiaries shall not be liable or
responsible for damages, losses, claims or actions of any kind in connection with
this Campaign, or resulting from acceptance, possession, redemption/use/misuse
of Gift, or participation in this Campaign. You further agree that PAMB will not be
responsible or liable for participation that was late (including delayed data
transmissions), tampered with, garbled, incomplete, misdirected, lost, mutilated,
delayed, corrupted, duplicated or otherwise not in compliance with this Terms and
Conditions.

(b) PAMB is not and will not be responsible or liable for any injury or damage to your
or to any other person's electronic devices relating to or resulting from entering or
downloading materials in connection with this Campaign. PAMB is not responsible
for any error, omission, interruption, deletion, defect, delay in operation or
transmission due to technical, hardware, software or telephone malfunctions of any
kind, lost or unavailable network connections, communications line failure, server
failure, or failed, incorrect, incomplete, inaccurate, garbled, or delayed electronic
communications caused by you or by any of the equipment or programming
associated with or utilized in this Campaign or traffic congestion on the internet or
at any website, or by any human error which may occur in the processing of the
entries in this Campaign, or any combination thereof.

7. Disqualification

PAMB shall have the right to disqualify the Successful Customer, and forfeit the Gift if
it determines the Successful Customer (where applicable) to be tampering with the
entry process or the operation of this Campaign, in any manner whatsoever, or if any
other Terms and Conditions is not fulfilled. No appeal(s) will be entertained. PAMB will
not be liable for any cost, refund, or loss incurred by the Successful Customer.

8. General Terms and Conditions

(a) If any third party makes a claim against PAMB due to your breach of the Terms
and Conditions, you will indemnify PAMB for any costs, expenses, fees, taxes and
other liabilities incurred by PAMB arising from such claim, including reasonable
costs and expenses in defending and handling that claim.

(b) The laws of Malaysia shall govern this Campaign and you agree to submit to the
exclusive jurisdiction of the courts of Malaysia. This Campaign is void where any
Terms and Conditions applicable to this Campaign are prohibited or restricted by
any local, national, state, or any governmental laws.

(c) PAMB shall have the right to amend this Terms and Conditions, and to suspend,
terminate, delay or vary this Campaign with prior notice to you. The mode of
notification (if any) of the amendment, suspension, termination, delay or variation
shall be at PAMB's discretion, including but not limited to displaying the same in
any of PAMB's website or social media sites. For the avoidance of doubt, any
variation, cancellation, termination, or suspension by PAMB of this Campaign shall
not entitle you to any claim against PAMB for any and all losses or damages
suffered or incurred as a direct or indirect result from the cancellation, termination,
or suspension.
(d) PAMB's decision on all matters concerning this Campaign, including the Terms and
Conditions, shall be final, binding, and conclusive. No correspondence and/or
appeal shall be entertained. In such event, PAMB will not be liable for any costs,
refund or losses incurred by you.

(e) In performing your duties under this Campaign, you must comply with all applicable
anti-bribery and anti-corruption laws (and regulation and guidance). In particular,
you hereby acknowledge and agree:

(i) to comply with the Malaysian Anti-Corruption Commission Act 2009, the US
Foreign Corrupt Practices Act, the UK Bribery Act, and the Hong Kong
Prevention of Bribery Ordinance, together with any related regulation and
guidance and that you shall not act in such a way that is or could be constructed
as a violation of these laws and requirements, including but not limited to
offering a bribe or making a facilitation payment to a public official or to any
other party;

(ii) that you will ensure that your activities in connection or relating to your
obligations under these Terms and Conditions will not cause PAMB to be in
breach of any anti-bribery and anti-corruption laws (and related regulation and
guidance);

(iii) if you, in connection with or relating to your obligations under these Terms and
Conditions, are asked to partake in any activity, that is in violation of any anti-
bribery or anti-corruption laws, or becomes aware of any such conduct by your
workforce or within your control and concerning or relating to these Terms and
Conditions, you agree to immediately report the details of this to PAMB; and

(iv)PAMB shall have the right to disqualify your entry/entries on no notice, without
liability for any actual breach of this clause.

(f) Regardless of anything to the contrary contained in this Campaign,

(i) If PAMB learns or is notified that the Successful Customer is named on any
Sanctions list, or is threatened with being added to any Sanctions list; or

(ii) If PAMB could be found to be in breach of Sanctions obligations as a result of


this Campaign,

then PAMB shall disqualify the Successful Customer with immediate effect and
take any other action PAMB may deem appropriate, including but not limited to
notifying any relevant government authority without notice and liability.

“Sanctions” refers to any restrictive measures imposed on targeted regimes,


countries, governments, entities, individuals and industries imposed by
international bodies or governments in Malaysia or outside of Malaysia,
including but not limited to the Office of Financial Sanctions Implementation
HM Treasury, the United Nations, the European Union, the US Treasury
Department’s Office of Foreign Assets Control, and the Hong Kong Monetary
Authority.
This paragraph 8(f), and our ability to claim for any losses that we may incur
arising out of the operation of this paragraph 8(f), shall survive any termination
or expiry.

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