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ONE Customer Service Center

PO Box 14015
Salem, OR 97309

01/26/2024 Case Name: ANTHONY L CLURE


Case ID: 401551604
ANTHONY L CLURE
5800 NE CENTER COMMONS WAY APT
443
PORTLAND, OR 97213-7909

Electronic Notices Confirmation

Thank you for going paperless! This letter confirms that future notices
from us will be sent to you electronically only.
We will email you when you have a new notice. To see your notice, you
will need to log in to your online account to view your new notice on your
Message Center. You can change back to paper notices at any time by
changing your notice preference on your account at
https://benefits.oregon.gov.
We will still send the following paper notices by postal mail.
(Let us know if your mailing address changes.)

1. Renewal Letter: When it is time for you to renew your benefits, we


will send you a letter in the mail. You will need to reapply to
continue receiving benefits. This letter will also be available in your
online Message Center.
2. Tax Documents: If you receive health assistance, tax documents
will still be mailed to you on paper. We will send your 1095-B tax
form to you in the mail when it is time for you to file your taxes.
3. Appointments: For some programs you may have to attend an
appointment. Those notices may be sent to you by mail.
You can also change back to paper notices by calling or sending us a
written request. Send written requests to:

ONE Customer Service Center

Questions? Please visit https://benefits.oregon.gov or call


1-800-699-9075 or 711 (TTY)
ONE-007 (Rev 07/06/20)
PO Box 14015
Salem, OR 97309.

Contact Information
If you begin receiving paper notices from us in the mail, it may be
because we do not have your correct email address or phone number. If
this happens, please let us know so we can correct the error and begin
sending you electronic notices.

Emails and Text Messages


Please note that emails and text messages to inform you that you have a
new message in the Message Center will only be sent in English or
Spanish.

If you do not have an online account, you will have to create one to view
your messages. To create an online account, please follow these steps:
1. Go to https://benefits.oregon.gov

2. Click on "Apply Now" under the "Apply for Benefits" section and
complete all the basic and security questions. After completing the
ONE Account Profile, click Submit.

3. Once you log in, the system determines if you are known to the
system. If you are already known to the system, it directs you to the
Overview tab of your Individual Dashboard. If you are new to the
system, it directs you to the beginning of the application intake
process.

If you have any questions, please contact us. We want to make sure you
have the information you need. You can call us at 1-800-699-9075 or 711
(TTY) Monday through Friday 7 a.m. to 6 p.m. Pacific Time or you can
visit your local office at:

1402 - Five Oak DHS Office


290 SW 5TH AVE
PORTLAND, OR 97204
If you would like to find a different office please go to
https://benefits.oregon.gov and click "Get Help"

Questions? Please visit https://benefits.oregon.gov or call


1-800-699-9075 or 711 (TTY)
ONE-007 (Rev 07/06/20)

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