CHARACTERISTICS OF SERVICES DELIVERY BETWEEN PUBLIC SECTOR AND PRIVATE SECTOR
PRIVATE SECTOR PUBLIC SECTOR
ORGANIZATIONAL The organizational
ENVIRONMENT environment of private
sector includes internal and
external stakeholders. The
internal stakeholders
include the employees,
shareholders, and the
board of directors. The
external stakeholders are
groups or individuals that
affects the activities of the
organization such as the
customers, marketing, and
government.
ORGANIZATIONAL GOALS The private sector goal is
profit oriented. They have
greater contribution in the
economic development of
the country. They can be of
partner with government
agencies in obtaining its
common goal.
ORGANIZATIONAL STRUCTURE The organizational structure
in the private sector, is
hierarchical structure, a flat
structure, or a combination
Remarks
The organizational
environment of a public
sector includes its
personnel, unit heads,
chief, and all employees.
These also includes other
government agencies, and
private stakeholders.
Public sectors have a
distinct goal that requires
equity and accountability.
Usually, public sector is
controlled by political
attributes and not by
marketability.
Public sectors follow a
hierarchical structure,
with each leader
overseeing a smaller
Both private and public sector have the
same organizational environment. The
only difference is that when hiring
personnel, those who want to work in
the public sector must have a civil
service eligibility.
Both public and private sector have
goals to achieve. Public sector focuses
on to provide better services to the
client for the common good of
everyone. The private sector is
centered on making profit while
providing goods and services.
The organizational structure of private
sector is very simple compare to that of
the public sectors.
 of both.
MANAGERIAL VALUES Managers from the private
sector have executive roles
in businesses that aren't
owned by the government.
They look after the needs of
a smaller team. Managers
in the private sector may
operate in a variety of
professions or sectors,
including construction,
retail, and manufacturing.
Submitted by:
MYLENE B. BANDOQUILLO
MPA-OU Student
group of employees, who
then supervise a small
group of individuals under
them.
Management in the public
sector refers to leadership
that addresses or
regulates the interests of
the country.
Management in public and private
sector are almost the same since they
look for the activities of their
subordinates. Their role is to look after
the needs of the personnel to ensure
that they are working effectively and
efficiently while achieving the goal of
the organization.