Professional Documents
Culture Documents
C
WH# 427,Dubai Maritime City (DMC), Dubai ,United Arab Emirates.
Tel No: +971 4 431 0836, Fax No: +971 4 430 7603
QUOTATION
To : WALK IN CUSTOMER QTN No : KDUM/QTN/24/35739
Address : ,, QTN Date : 16/04/2024
Your Ref : Email
In Words : AED - Seven Thousand Eight Hundred Twelve Only Total 7,440.00
VAT 5% 372.00
Net Amount In AED 7,812.00
TERMS & CONDITIONS
Payment Terms : 100% Advance against order
Delivery Terms : Ex Works EXW - Dubai
Warranty : 12 Months as per the OEM policy
Availability : 7-8 days lead time
Validity : Till 16/05/2024
Notes:
·Quoted as supply only, collection at DMC office.
·7-8 days lead time, subject to prior sales.
EMBARGO Norms Apply. Order shall be processed against receipt of End User Agreement duly filled /
acknowledged by client (**General Term).
3. PRICE
On any invoice not paid when due, Buyer shall pay a late
Price of equipment, Parts or Service will be stated in proposal
charge of, from the due date to the date of actual payment, an
and if there is no proposal as otherwise agreed to in writing by
interest on the overdue amount at the rate of 18% per annum.
the Seller. All prices in quotations are ex works (EXW) or as
Buyer shall reimburse Seller all costs incurred in collecting
agreed per quote and subjected to change without notice. All
any late payments, including, without limitation, attorney fees.
taxes, duties and handling charges at local or international
In addition to all other remedies available under law (Which
shall be charged to and borne by Buyer. Seller bears no
the Seller doesn’t waive by the exercise of any rights
responsibility for any consular fee for legalizing the invoices,
hereunder), Buyer shall be entitled to suspend the delivery of
certificate of origin, stamping of bill of lading or any other
any Products or Services, if the Buyer fails to pay any
amounts when due.
5. DELIVERY 9. CANCELLATION
Unless otherwise specified, all local and international sales Any order cancelation shall result in restocking fee, as
shall be ex-works (incoterms2010) seller’s premises. Partial applicable, if the item is COTS and such fee may exceed to
delivery may be made as agreed by Buyer and seller prior to 100% of order value if the equipment is customized or the
such delivery in writing. Stated delivery dates are approximate concerned OEM does not offer restocking option against a fee.
and cannot be guaranteed. Seller shall have no liability for
damage arising out of the failure to keep a delivery date, In the matter of project(s)/manufacturing/others specific to a
irrespective of the length of the delay. In the event Buyer particular buyer requirement - Orders placed by Buyer and
unable to accept the delivery of goods when tendered, seller accepted by Seller may be cancelled only with the consent of
may at its option, arrange storage of goods at seller premises seller and will subject Buyer to pay cancellation charges. All of
for an agreed time. Seller has all rights to invoice to Buyer for Seller documents, such drawings, technical documents etc.
such goods which may include the charges for storage. Seller shall be returned to Seller upon Buyer’s request for
has all rights to dispose such goods after the agreed time and cancellation. No orders may be cancelled subsequent to
has no liability/ risk for any damages to the goods. shipment. Buyer agrees to pay Seller the greater of seller’s
actual cost incurred prior to cancellation plus a reasonable
The following steps and processes will be part of any delivery profit or the following minimum cancellation charges
process by the seller and the buyer shall guarantee to furnish a. 20% of order value if cancelled during the engineering
true and compliant information to uphold the same: stage
a) For any delivery onboard vessel(s) - The Full Name of b. 60% of order value if cancelled there after
the collecting party/receiver, Position and Ship stamp will be c. 100% of order value for all nonstandard items (items
provided on the Delivery Note. built to customer specification)
b) For any delivery at the Customer’s Office - The Full
name, Position of the collecting party/receiver, Name of Buyer shall verify the amount of cancellation charges prior to
vessel(if not already provided to the Seller) and official office cancelling an order.
stamp shall be provided.
c) For any delivery/collection to/by, Buyer appointed 10. TRANSPORTATION
Agent(s) / Ship Chandler(s) / Driver(s) / from Seller’s Office / All transportation of goods shall be arranged by Buyer unless
Others, a valid photo ID proof of such collecting party/receiver otherwise agreed by Seller in writing. During such
MUST be provided and only upon furnishing such ID will the transportation or in the event when Seller agrees to arrange
item be handed over by the Seller. Transportation upon the request of Buyer, all risk of damaging
goods during transportation to Buyer premises is not a liability
6. TIME OF DELIVERY to Seller.
The delivery time shall be stated in the order confirmation
issued by Seller. 11. PACKING OF GOODS
Unless otherwise agreed, Seller shall decide the type of
7. EXPORT TERMS packing required for the goods being delivered. Seller shall
Buyer agrees not to disclose or export, either directly or arrange all such packing depends on the mode of transport,
indirectly, any KDU technology or information, or the direct distance of travel and the climatic conditions. Seller shall
product thereof, to any destination or person if such disclosure assure that, Sea worthy packing is used for all international
or export prohibited by US laws and regulations or any other delivery. Buyer shall inform the seller in writing, if any special
government regulations. Buyer will not use and will not permit arrangement/ criteria need to be met depending on the laws
any third party to use KDU technology or information in of country where the goods are being shipped.
connection with the design, production, use of storage of
chemical, biological or nuclear weapons or missiles of any 12. INSURANCE
kind. This paragraph will survive the termination of this Insurance shall be arranged by Seller upon request of Buyer.
Agreement. All cost towards this will be added in the invoice with 10%
administration charges
8. FORCE MAJEURE
If either party is unable by reason of Force Majeure to carry out 13. WARRANTY
any of the obligations under the Agreement, other than All new Products/Equipments are pledged for a period of 18
obligations to pay money, then on such party giving notice and months from the date of supply or 12 months from the date of
particulars in writing to the other party within a reasonable time installation, whichever is earlier. If there’s a conflict between
after the occurrence of the cause relied upon, such obligation this document and warranty offered in official Quotation, the
shall be suspended. “Force Majeure” shall include act of God, terms offered in Quotation shall be binding. Unless otherwise
laws and regulations, government actions, war, civil agreed in quote, no warranty claims will be entertained by
disturbance, strike and labor problems, delay of vendor, Seller for any of his Products/Equipments being supplied.
carriers, natures action like fire, flood, storm etc., machinery Warranty for services provided only upon mutual agreement
damaged and any other causes that are not reasonably within with Buyer at the time of contract.
the control of party so affected.
The Seller shall not be liable for any defects or non- 16. REFUND
compliance whatsoever in material supplied and design 161. Refund Policy:
made/provided by the Buyer or in any products made by
Seller as per design provided by the Buyer. a. For delivered products, the seller agrees to refund the buyer
the entirety of the product amount (excluding the amount paid
At any circumstance, warranty will be void for defects caused for the original shipping & Bank fees) :
by incorrect installation, by improper assembly and improper
use, by changes carried out by Buyer without written consent i. If such reason for return is due to an error caused by
from Seller, by repair carried out by Buyer and by usual wear seller , such as an error limited to pricing, description, or an
& tear. for any products/Equipments sold 18 months prior, abnormal interruption in delivery without the prior knowledge of
claims of any type will not be accepted, from the date of buyer.
delivery.
b. For products not delivered, the seller may choose to refund
In case of warranty claim, Buyer shall arrange to send the the buyer subject to those applicable terms mentioned under
defective product to seller’s place. Charges like, travel, visa, Clause 9 ( Cancellation), if the buyer cancels the order
boarding & lodging will be paid by Buyer where it is not immediately prior to shipping & after seller reviews the
practical to send the products to seller. circumstances under which such cancellation was raised by the
buyer and is found to be reasonable.
14. LIMITED WARRANTY
The following terms and conditions shall be applicable in case 16.2. Refund Method:
of certain spare parts defined to be under Limited Warranty
under Seller’s quotation. The seller will issue a refund to the buyer depending on the
method the buyer used for payment, in the following procedure:
a. These spare parts shall be covered under Limited
Warranty only on EXW UAE basis. a. By Cash - if the buyer paid by cash during acceptance
of the product or ‘Cash on Delivery’, the seller shall refund by
b. All costs relating to Logistics & Shipping including but not cash; or
limited to duties and taxes shall be borne by Buyer
b. Credit/Debit Cards - if the buyer paid for the product via
c. In case of a warranty claim, Buyer shall arrange to send online using credit/debit card, the seller shall refund to the same
the defective product to seller’s place and in case of any credit/debit card used for the transaction.
failure of function, seller reserves the right to ask buyer to
return such failed spare parts/equipment to seller’s office in
16.3. Refund Timeline:
UAE at any time.
a. Refund shall be initiated once the product is received back
d. In case of a warranty claim for service by the buyer, a
from the buyer at the seller’s premises at WH 427, P.O.Box
total of 6 hours of service shall be hereby covered under this
90878, Dubai Maritime City, Dubai, UAE and inspected by
LimitedWarranty, which shall include the travel time from
Seller. The final refund will be effected to the customer as
seller’s office to anchorage/vessel and such services shall
follows
be applicable only within UAE ports
i. Refund towards credit/debit card will be processed within
e. All Charges like, travel, visa, boarding & lodging shall be
15 days after receipt of goods in seller’s office as detailed
paid by Buyer
above under clause 1.3.
ii. Cash refunds shall be processed after receipt of goods at
f. Seller reserves the right to issue credit note(s) if no similar
seller’s office as detailed above under clause 1.3 and
equipment(s) are available in stock to replace the reported
inspected by the seller’s team; refund shall be confirmed
faulty equipment supplied onboard the vessel
within 7 days post the shipment is collected; refund can be
.
collected in cash from our office at WH 427, P.O.Box 90878,
g. Seller’s liability is hereby limited to the order value of
Dubai Maritime City, Dubai, UAE or the buyer can choose to
goods, excluding but not limited to, freight, duty, taxes, and
have the refund by Bank transfer with bank charges on
such related costs.
buyer’s account.
iii. All refund will be applicable as per the terms mentioned
15. RETURN OF GOODS
above under 1.3 (a) and shall only be applicable if customer
Seller complies with a non-returnable policy and No
has cancelled the order before shipping.
Products/Equipments are acceptable to seller’s store once it is
sold to Buyer.
b. Refunds are subject to timelines from your bank and seller
hereby will not be responsible for any delays once the refund
Any discrepancies or shortage found during regular has been released from seller’s side to the bank.
inspections/checks should be finished and reported to Seller
within 7 days after delivery.
17. INDIRECT LOSSES Hereto referred together as ‘Parties’ and individually as ‘Party’
KDU Marine Equipment Trading and Maintenance LLC, shall in
no event be held liable for any operating loss, loss of profit, Seller has all rights to revise this terms and conditions,
loss of time or any other indirect losses without prior notice to Buyer. However, the terms and
conditions will remain same for all orders already signed
KDU shall be entitled, without prejudice to any other rights it
may have, to cancel the Agreement forthwith, wholly or partly, This general terms and conditions should be read along with
by giving notice to Buyer, If a) Buyer is in default of any of its the other terms and conditions mentioned on the Seller’s
obligation under this Agreement and fails within 30 days of the Quotations and/or any other Agreement/Contract the Parties
date of KDU’s notification in writing of the existence of such agree to mutually.
default, either to rectify such default if it is reasonably capable
of being rectified within such period or if the default is not
reasonably capable of rectified within such period, to take
action to remedy the default or b) on the occurrence of an
insolvency event in relation to Buyer.
18. DISPUTES
Any disputes in connection with the agreement between Seller
and Buyer which cannot be settled amicably shall be settled in
accordance with UAE Laws
19. MISCELLANEOUS
The Buyer shall not be entitled to assign its rights or obligations
hereunder without the prior written consent of the Seller. Seller
enters into this Agreement as principal and Buyer agrees to
look only to Seller for due performance of this Agreement.
Key notes: