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Progress in Development Studies 11, 3 (2011) pp.

211–27


Time machines and virtual portals:
the spatialities of the digital divide
Mark Graham
Oxford Internet Institute
University of Oxford, UK

Abstract: It is frequently argued that the ‘digital divide’ is one of the most significant development
issues facing impoverished regions of the world. Yet, even though the term is inherently spatial,
there have been no sustained efforts to examine the geographic assumptions underlying discourses
of the ‘digital divide.’ This article traces the history of the term, reviewing some of its tangible
effects and placing a focus on the temporal and spatial assumptions underpinning ‘digital divide’
discourses. Alternative formulations of the ‘digital divide’ are offered which take into account the
hybrid, scattered, ordered and individualized nature of cyberspaces.

Key words: Information and Communication Technologies (ICTs), digital divide, geography,
Internet, ICT for development, virtuality

I The information revolution and a spell the end of poverty (Purcell and Toland,
‘digital divide’ 2004). Network connections are therefore
There has been much talk of an economic posited as crucial to obtaining the raw materials
and social revolution taking place over the of the post-industrial, third-wave, networked
last few decades. This revolution has been as- society (Castells, 2002).
signed a variety of terms: a ‘computer revolu- There have always been concerns that
tion,’ a ‘knowledge economy,’ an ‘information divergent levels of access to Information
revolution,’ or a ‘third-wave’ in human his- and Communication Technologies (ICTs)
tory bringing about a post-industrial, post- and uneven global flows of information
service and post-modern ‘network society’ will exacerbate economic and socio-spatial
(Benkler, 2006; Berkeley, 1962; Castells, segregation. However, it is only relatively
1996; Dahrendorf, 1977; Drucker, 1969; Jones, recently that the ‘digital divide’ has entered
1982; Machlup, 1962; Toffler, 1980). These into popular discourse. The term has had far-
revolutions have been widely touted as having reaching effects: hundreds of projects around
far-reaching and largely-positive outcomes for the world are framed with the intention of
society in general. It has been argued that the solving or bridging a ‘digital divide’ and billions
information revolution can take away power of dollars have been spent to achieve such
from centralized structures, spread democracy goals. This article therefore begins by charting
(see Ayres, 1999; Barber, 1998) and of course the history of the ‘digital divide’ from concerns

© 2011 SAGE Publications 10.1177/146499341001100303


212 Time machines and virtual portals

about connecting the global peripheries to the grounded vision of the relationships between
imperial centres in the era of the telegraph to geography and technology. Specifically, by
the coining of the term at the beginning of the taking into account the economic, cultural,
twenty-first century. political and technological positionalities of
In order to understand why the trope of a each person attempting to access cyberspace,
‘digital divide’ has been able to command such as well as both the material and cyber-divides
large investments into technology projects that obstruct communication through the
(i.e. resources that could conceivably be in- Internet, we can move away from some of
vested in a variety of other economic and social the problematic imaginings of the Internet as
development programmes), the temporal and a panacea for economic development.
spatial assumptions embedded into popular
uses of the term are examined in detail. This The origins of the ‘digital divide’
article continues by arguing that solutions Virtual and non-proximate connections are
to (or bridges across) the ‘digital divide’ are a cornerstone of the new economy and net-
commonly employed to posit movement work society. To be disconnected is to be both
along temporal and spatial axes of develop- economically and socially absent from the
ment. Like many other terms adopted into information/knowledge revolution. This idea
development discourse over the past few cen- that being disconnected from the tools and the
turies, the ‘digital divide’ is frequently used to content of the information revolution could
describe an obstacle to movement of people cause social polarisation amongst individuals,
and places temporally along a pre-defined path groups, and regions has been highlighted for
of development. almost as long as commentators have been
The term is also frequently used to make a noting the socio-economic importance of
uniquely-spatial argument. Within academic, technological changes.
policy and popular literature, there is often Even before the invention of electronic
a common assumption that the Internet has computers and the coining of the ‘digital
brought into being a distinct type of geography. divide,’ there was, in the era of the telegraph,
Two nodes on a network (e.g. a Londoner sell- a well-circulated idea that communication
ing books using an online marketplace and a technologies would bring about positive eco-
Parisian buying books using that same online nomic and social development in the global
marketplace) are described as sharing more periphery (Marvin, 1988). During this time,
than a topological connection; they are instead one of the inventors of the telephone, Amos
seen to be occupying the same virtual space, Dolbear, remarked that ‘any device that
cyberspace or ‘global village’ (cf. McLuhan, enlarges one’s environment and makes the rest
1962). The ontology of a global village is crucial of the world one’s neighbours is an efficient
to understanding the discursive effects of the mechanical missionary of civilisation and
‘digital divide.’ Within this worldview, people helps to save the world from insularity where
and places can be separated into two groups: barbarism hides’ (quoted in Marvin, 1988: 192).
those with access to the ‘global market place’ In other words, communication technologies
and ‘information revolution,’ and those unable would develop the disconnected peripheries of
to gain access and participate. As such, it is the world into cultural and economic models
easy to see how such enormous amount of of the centre (see also Tesla, 1993).
resources are spent to end what a number of More recently, Singer (1970) highlighted
prominent commentators such as Colin Powell an international technological dualism be-
have dubbed as ‘digital apartheid’. tween rich and poor countries, while the
Finally, the article concludes by rethinking term ‘New World Information Order’ was
the ‘digital divide’ in order to employ a more used within UNESCO to describe to uneven

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Mark Graham 213

global flows of information (Mowlana, 1997). There has been a recent explosion in usage
Castells (1998) has similarly argued that the of the term where, for example, both the
information revolution would exacerbate World Bank and the OECD define the ‘digital
socio-spatial segregation and create ‘dual cities’ divide’ as a gap between people and places
of inhabitants that occupy vastly different with regard to their access to ‘information
spheres of knowledge. and communication technologies (ICTs) and
It was around this time that the trope of their use of the Internet for a wide variety of
a ‘digital divide’ began to emerge. Its exact activities’ (OECD, 2008). Almost every major
origins are unknown (Compaine, 2001), but it international development agency now has a
became rapidly popularized due to efforts by programme to tackle the ‘digital divide’ and
high-ranking US government officials (most every industrialized nation (as well as many in
notably President Clinton, Vice-president the global South) devotes significant resources
Gore, and Larry Irving, the head of the to reversing domestic ‘digital divides.’
National Telecommunications Infrastructure One of the earliest was the E-rate1 pro-
Administration (NTIA)) (Servon, 2002). grammeme in the United States, where
Perhaps because few people could anticipate legislation was passed allowing a fee to be
the ways that the Internet would reorganize levied on all interstate and international tele-
communications services. Proceeds were
socio-economic relationships across the globe,
then disbursed to schools and libraries to
the term was initially used to simply describe
provide telecommunications service (usually
access (or a lack thereof ) to computers. For
Internet access). Over one billion dollars has
example, in a report by the NTIA in 1998 (one
been allocated to the programme and during
of the first references to the term), the ‘digital
negotiations on how to fund the programme,
divide’ is specifically used to refer to ‘computer
many saw even that figure as insufficient to
ownership and usage’ (NTIA, 1998).
tackling the digital divide (Macavinta 1998).
In more recent usages, focus has shifted Another scheme, and one of the most cited
from access to computing hardware to access examples of a project that aims to reduce the
to communication technologies or more ‘digital divide’ is the One Laptop per Child
specifically: the Internet. Often it is even used (OLPC) programme. Hundreds of newspaper
to refer to differences between reliable and and magazine articles promote the project as a
fast connections to the Internet and slow and solution to the digital divide, and the project’s
intermittent ones (Compaine, 2001). With website even contains one hundred and forty
the advent of ubiquitous computing and the references to the term. The goal of the pro-
peer-production of information (Graham, gramme is to distribute inexpensive laptops
2011; Graham, 2010b), it is likely that the to children across the world. With 1.5 million
‘digital divide’ will increasingly also be used to laptop orders to date, the project has at-
refer to integration with the many ubiquitous tracted at least US$100 million in funding.
networked technologies embedded into daily There are, however, plans to massively expand
life (Greenfield, 2006). Yet, as the Internet the project and secure US$2.6 billion from the
remains the focus of most contemporary public and private sectors to distribute 100
references to the ‘digital divide,’ the remainder million OLPC laptops (Deva, 2008).
of this article will continue to equate the The ‘digital divide’ has been recognized
‘digital divide’ with access to the Internet. as an issue at a range of scales including urban
Nonetheless, it should be noted that instead of and regional governments. For instance, many
having a fixed meaning, the term can be seen of the (at least) thirty six cities2 across the
to be a moving signifier, keeping track with world that have invested heavily to establish
concurrent technological changes. free wifi networks accessible to all residents

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214 Time machines and virtual portals

also frame their work within the trope of II Ontological underpinnings


a digital divide (Gibbons and Ruth, 2006; Irrespective of how any ‘digital divide’ dis-
Goth, 2005; Kvasny and Keil, 2005; Tapia course is formulated, the trope is always used
et al., 2006). Even former California Governor to refer to a gap in capabilities, potentials and
Arnold Schwarzenegger has announced that possibilities between different groups or places.
US $460 million will be made available to Furthermore, a ‘digital divide’ is never posited
combat the ‘digital divide’ – defined as ‘the as a beneficial or positive outcome; it is rather
lack of broadband data transmission to rural something to be alleviated, filled, narrowed,
and poor urban areas’ (Geissinger, 2006). reduced, stepped over or shrunk. However,
The private sector has also contributed there remain a range of diverse visions about
enormous funds to ‘digital divide’ related devel- what the precise outcomes of bridging a ‘digital
opment programmes. For example, Google divide’ would be. This is in part because the
and the HSBC are investing US$65 million to trope of a ‘digital divide’ is inherently spatial and
launch medium orbit satellites that will pro- as such necessarily rests on distinct ontologies
vide Internet access to the three billion people of the relationships between time, space and
without Internet access (Kirk, 2008); in 2006, technology.
Intel announced that they would spend one
billion dollars to extend wifi networks across Temporal assumptions
the globe and train teachers (Markoff, 2006). There is a long history in the academic and
Myriad other smaller projects also employ the policy literatures of seeing development as
‘digital divide’ as a framing mechanism. While a progression along a linear temporal path.
motivations are likely more economic than Rostow (1960), for example, created a five-
altruistic, the fact that such enormous sums stage model of economic growth and asserted
are being spent under the banner of alleviating that all societies could be placed somewhere
a ‘digital divide’, does highlight the discursive in-between a traditional subsistence economy
weight that the idea contains. and the end-point of ‘high mass consumption’.
The sums invested under the banner Much of the rhetoric on the ‘digital divide’ is
of reducing a ‘digital divide’ are staggering. no exception. On the temporal path of digital
The combined figures mentioned above are development, many posit a forwards and a
alone larger than the gross domestic products backwards with people and places who are
of some countries and beg two questions: behind, using ICTs to ‘catch up’ with those
Why are such massive sums invested in the who are in front. Norris (2001: 5), for example,
name of bridging a ‘digital divide’ and what argues that:
outcomes do funding organisations expect
to achieve by narrowing ‘digital divides’? To …most poorer societies, lagging far behind,
plagued by multiple burdens of debt, disease,
answer these questions, we can turn to the
and ignorance, may join the digital world
ways that the trope is being put to use. The decades later and, in the long-term, may
following section therefore outlines some of ultimately fail to catch up.
the temporal and spatial assumptions that
are frequently embroiled into ‘digital divide’ The idea of a linear path of digital devel-
discourses. The temporal assumptions will opment is also prominent in language em-
only be covered briefly, primarily because simi- ployed by large international organisations.
lar arguments have already been made by a For instance, after the 2000 G8 summit in
number of development theorists. The spatial Okinawa, the group of eight of the world’s
assumptions, however, are more unique to most influential nations declared that:
discourses surrounding the ‘digital divide’ and The challenge of bridging the international
will thus be brought to the fore. information and knowledge divide cannot…

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Mark Graham 215

be underestimated. We recognise the priority theory and practice can greatly reduce the
being given to this by many developing coun- possibilities for open politics (see also Escobar,
tries. Indeed, those developing countries
1995; Ferguson, 1994). It is clear that digital-
which fail to keep up with the accelerating
pace of IT innovation may not have the oppor- development is no exception and imagina-
tunity to participate fully in the information tions of linear temporal paths of development
society and economy. (G8, 2000) can similarly close down discussion and reduce
the scope for contingent alternatives.
It has also been argued that communication
technologies can be employed to enable
Spatial assumptions
‘catching up’ to happen at a sub-national
Some commentators have suggested that both
level. Borgida et al. (2002: 128), for example,
the discursive power and the problematics
proposed that:
inherent to the ‘digital divide’ rest on techno-
In order to maintain a healthy economy and logical determinist uses of the trope (see
a vibrant workforce, electronic networks Warschauer, 2003a). For example, Warschauer
are one way some rural communities are
attempting to catch up to urban areas.
(2003b) notes that the ‘digital divide’ is
posited as a technological problem that has a
Others still point out that different demo- necessary technological solution. While the
graphic groups separated by a ‘digital divide’ simplicity of such arguments makes them
can ‘catch up’. For instance, Hoffman and simultaneously appealing and problematic
Novak (1998) argue that socio-economic (albeit to different audiences), I would, rather,
racial differences will ‘disappear as African maintain that a lot of the power embedded in
Americans “catch up” to whites in terms of discourses about the ‘digital divide’ lies in the
time spent online’.3 Even amongst the few fact that they are able to postulate movement
authors who maintain that the ‘digital divide’ is not only in time, but also across space. Much
not a pressing issue, the language of ‘catching of the spatiality embedded into rhetoric about
up’ is prominent: the ‘digital divide’ refers to the geography of the
… though developing countries have fallen divide itself. That is, a divide can be thought
behind economically over the past decades, to exist between the North and South, East
they managed to catch up digitally. (Fink and and West, urban and rural, etc. However,
Kenny, 2003: 19) the ‘digital divide’ is increasingly being used to
Using ICTs to bridge a ‘digital divide’ is thus refer not to a divide in capabilities or technical
in many cases seen as a way of moving people ability, but rather to a more existential divide:
and places temporally along a pre-defined namely, an actual divide in shared co-presence
path of development. This line of thought in cyberspace.
is perhaps best articulated by Nirj Deva, a
member of the European Parliament, who Cyberspace
in relaying plans to make universal access to To fully explore the ways that space is con-
ICTs the ninth United Nations Millennium ceptualized and used as an epistemological
Development Goal exclaimed that ‘We are and ontological framework within discourses
not delivering a computer. We are delivering of a ‘digital divide’, it is first necessary to more
a time machine. A time machine that is so thoroughly explore the nature of cyberspace
enormously transformational that everything itself. Like the ‘digital divide,’ cyberspace is
after that is changed. Changed forever’ (Deva, an inherently geographic concept. When
2008). As James Ferguson (1999) and others employed as a metaphor within the contexts
have previously noted, the linear, teleological of discussions about socio-economic change,
assumptions that underlie much development cyberspace can become a useful heuristic

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216 Time machines and virtual portals

device upon which issues of spatial division and synchronous communication technologies, like
unequal access can be framed. the telegraph, would bring humanity together
However, cyberspace has often taken on in some sort of shared space (Standage,
an ontic role. Cyberspace, in this sense, is 1998). For instance, in 1846, in a proposal
conceived of as both an ethereal, alternate to connect European and American cities
dimension which is simultaneously infinite via an Atlantic telegraph, it was stated that
and everywhere (because everyone with an one of the benefits would be the fact that
Internet connection can enter), and as fixed ‘all of the inhabitants of the earth would be
in a distinct location, albeit a non-physical one brought into one intellectual neighbourhood
(because despite being infinitely accessible, and be at the same time perfectly freed from
all willing participants are thought to arrive those contaminations which might under
into the same marketspace, civic forum and other circumstances be received’ (Marvin,
social space). Cyberspace, in this sense, truly 1988: 201). Twelve years later, after the
becomes a global village. Therefore, cyber- completion of the Atlantic telegraph, The
space, like other spaces, has a mappable Times proclaimed that ‘the Atlantic is dried
form, but exists beyond the material world up, and we become in reality as well as in
(Batty and Miller, 2000; Dodge and Kitchin, wish one country’ (quoted in Standage,
2001). It becomes a shared virtual reality and 1998: 80). In the 1960s, Marshall McLuhan’s
a consensual hallucination (Gibson, 1984), philosophy of media posited a future not too
which is ‘generating an entirely new dimension different from proclamations about the power
to geography’ (Batty, 1997: 339). of communication technologies a century
The precise sources of this, a priori onto- earlier. He noted that ‘electric circuitry has
logy of cyberspace as simultaneously infinite overthrown the regime of “time” and “space”
and fixed, are unclear. One argument that and pours upon us instantly and continuously
has been put forward is that cyberspace as a concerns of all other men. It has reconsti-
‘global village’ satisfies a dualistic philosophy tuted dialogue on a global scale...” Time”
of space that has only relatively recently been has ceased, “space” has vanished. We now
replaced with a monistic one (Wertheim, live in a global village’ (McLuhan and Fiore,
1999). Descartes, for instance, separated 1967: 63).
reality into the res extensa (the realm of cor- Such ideas were equally prevalent in
poreal substance and matter) and the res the early days of the Internet. John Barlow
cognitans (the ethereal realm of thoughts and (1996), for example, in his Declaration of the
non-material, spiritual existence). Variations of Independence of Cyberspace, boldly asserted
this dualistic worldview were widely accepted that ‘cyberspace does not lie within your
in western society until the materialism of borders’ and ‘ours is a world that is both every-
the scientific revolution resulted in a shift where and nowhere, but it is not where bod-
towards an understanding of reality as being ies live’. Trotter Hardy (1994), in a discussion
comprised solely of the physical realm. With about appropriate legal regimes for cyberspace,
the invention of the Internet, Margaret similarly posits the idea that cyberspace is a
Wertheim argues that ‘the emergence of a distinct and separate space.
new kind of nonphysical space [cyberspace] was Representations or allusions to the Inter-
almost guaranteed to attract “spiritual” and net in popular culture often reinforce the
even “heavenly” dreams’ and thus be viewed ontic role given to cyberspace. For instance,
as a ‘technological res cognitans’ (Wertheim, Dave Chappelle’s (2004) comedy sketch, titled
1999: 38). What if the Internet was a place that you could
Even before the coining of the term ‘cyber- go to? in which he strolls around cyberspace,
space’, commentators were speculating that deliberately gives the Internet physical, spatial

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Mark Graham 217

and fixed properties.4 The Matrix trilogy of contain the idea that cyberspace contains
films, which in many ways reverses the ideas ‘a’ fixed marketplace, which despite being a
of cyberspace and physical space, can similarly singular location, is infinitely accessible.
be seen to assign to the virtual an ontic role It is interesting then, to note the differ-
(Wachowski and Wachowski, 1999). The ences between the ontology of cyberspace as
Matrix (an illusion of the physical world) can simultaneously infinite and fixed that is pre-
be exited from anywhere using a telephone. sent in the words of businesses, development
Doing so brings the user of the telephone organizations, and much of the media, and
back into a shared alternate dimension. Neal the ways that academic geographers have
Stephenson’s (1992) novel, Snow Crash, also theorized the existence of cyberspace. Geo-
describes a three-dimensional evolution of graphers have largely moved beyond the
the Internet (which he dubs ‘the Metaverse’) idea that space-transcending possibilities of
in which users can attain co-presence in a vir- cyberspace will render geography meaningless
tual dimension accessible from anywhere on (cf. Cairncross, 1997; Couclelis, 1996). Spatial
earth. There have actually been a number of differences continue to exist because, far from
highly successful real-life implementations of being uniformly distributed, communications
versions of Stephenson’s Metaverse. Second technologies and opportunities for production
Life (with over fifteen million users) and World and consumption have a pronounced geo-
of Warcraft (with over eleven million users) are graphic bias (Castells, 2002; Dodge and
two of the most popular examples. Kitchin, 2001; Gorman and Malecki, 2002;
It is likely that development professionals Townsend, 2001; Zook, 2000). In part because
have also played a hand in either creating or of its geographic bias, cyberspace is far from
reproducing this discourse through reports being a ‘global village’ or a universally accessible
by, or reports used by, international organisa- marketplace and indeed has its own mappable
tions. Kirkman and Sachs’ Global Information geographies and uneven topologies (Brunn
Technology Report, for instance, implies that and Dodge, 2001; Zook, 2005, 2006) (see for
there is ‘a’ market that can be tapped by enter- example, the map of the structure of cyber-
ing the infinity of cyberspace (Kirkman et al., space in Figure 1).
2002). Similar conceptions of ‘a’ global mar-
ket can be found in the World Economic Cyberspace and the ‘digital divide’
Forum’s other Global Information Technology Graham (1998) argues for complex and parallel
Reports and Global Competitiveness Reports, as considerations of electronic and physical pro-
well as publications by the World Trade Organ- pinquity. Technology is described as being
ization, various UN agencies, the World Bank an appendage to life in the physical world
and countless other international organisa- rather than a replacement. Communications
tions and NGOs (cf. Porter et al., 2002). technologies can alter and redefine relative
The World Bank’s ‘Artisan as Entrepreneur’ distance, but they are unable to cancel out
project supports concrete programmes that geography, and as a result we live in a state of
aim to bring ‘crafts from Latin America, Asia, suspension between our de-localized presences
and Africa onto the global market’ (World and our physical existences (Castells, 2002;
Bank, 2000: 3, emphasis added). Hundreds Robins, 1995).
of articles in the popular press recycle similar Others have suggested envisioning cyber-
stories about the potentials of e-commerce space ‘as a socially constructed discourse
and the Internet as a means of providing that simultaneously reflects and constitutes
access to ‘a’ global market that can be entered social reality’, in order to focus on the social
through the gateway of the Internet (cf. outcomes it brings about (Warf, 2001: 6).
Faucon, 2001). Many of these articles again Kitchin (1998) recommends that cyberspace

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218 Time machines and virtual portals

Figure 1 A map of the Internet


Source: This image was created by Matt Britt. Available at http://upload.wikimedia.org/wikipedia/commons/
d/d2/Internet_map_1024.jpg
Note: The map is only thirty per cent of the class C networks reachable in 2005. Nodes represent IP addresses
and the length of each line is indicative of the delay between those nodes. Lines are variably shaded according
to the domain suffixes associated with each address.

be conceptualized as existing in a symbiotic situated in real space’ (Cohen, 2007: 218).


relationship with geographic space. Cohen In other words, the Internet and other
(2007) similarly suggests that cyberspace is ICTs can give rise to an individual sphere of
an evolution and extension of everyday spatial hybrid geography in which certain distance-
practice rather than a separate space. She transcending activities can be performed
notes, ‘cyberspace is in and of the real-space while being simultaneously embedded in, and
world, and is so not (only) because real-space influenced by, the performer’s positionality in
sovereigns decree it, or (only) because real- material space.
space sovereigns can exert physical power It should be noted that, the global village
over real-space users, but also and more conceptualization of cyberspace is far from
fundamentally because cyberspace users are a dominant discourse. For example, some

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Mark Graham 219

popular writings about the Internet do often in northeast Thailand in order to allow silk
allude to notions of hybridity, and it is unlikely weavers access to a global marketplace found
that many people imagine that they are en- that a priori ontologies of cyberspace that
tering into another dimension when they are posit a universally accessible yet fixed and
Googling, Facebooking and Twittering from bounded dimension rarely match up to the
their mobile devices. Yet, it remains that such experiences that silk sellers have with the
conceptualizations of a hybrid virtual/physical Internet (Graham, 2008a, 2010a). The Inter-
sphere of existence for Internet users rarely net was not being used as a middle ground
enter into discussions of a ‘digital divide’. Uses or an intermediate virtual space that bridges
of the ‘digital divide’ are instead often grounded non-proximate buyers and sellers. Instead,
in an ontology that presents cyberspace as producers and merchants that were able to
being simultaneously infinite and fixed. Hence,
use the Internet as a tool to sell silk were, in
the ‘digital divide’ becomes not a statistical
most cases, interacting with non-proximate
divide between people or places, but rather
customers through highly individualized and
an existential divide between those that can
access a shared cyberspace and those on the non-transparent conduits (see also, Graham,
other side of a gulf who remain rooted to the 2008b; Sheppard, 2002). Transactions thus
physical world. took place not in an alternate virtual space,
This ontic divide becomes all the more but in the real world through virtual conduits.
significant when seen in the contexts of the The primary reason for the disconnect be-
‘information revolution’ and the literatures on tween many of the oft-repeated, a priori
the networked society. Those without access ontologies of cyberspace and the realities of
to the ‘global village’ are therefore seen to concrete attempts to use ICTs to reduce a
be segregated from the contemporary socio- ‘digital divide’ was that cyberspace is not a
economic revolution taking place. Some, such container of a singular globally-accessible
as the former US secretary of State Colin market. The study demonstrated that market
Powell (2000) and the chief executive of spaces brought into being by the Internet are
3Com (Macavinta, 1998), have on separate instead often scattered, disconnected, indi-
occasions gone so far as to term this exclusion vidual, hybrid and perhaps most important,
digital apartheid’. ranked and ordered. Warschauer (2003a: 297),
When relying on the ‘global village’ con- similarly argues that:
ceptualization of what ICTs can do to space,
…just as the ubiquitous presence of other
it is easy to see how the discourse of a ‘digital
media, such as television and radio, has done
divide’ has been able to attract such enormous nothing to overcome information inequality
amounts of funding and interest. But it still in the United States, there is little reason
remains to be seen whether powerful claims to believe that the mere presence of the
about the effects of ICTs on those who are Internet will have a better result.
left out of the information revolution will prove
prescient. Because of the contemporaneity of In the contexts of the Egyptian educational
the Internet, there remains no comprehen- system, Warschauer found that despite
sive body of empirical literature on the effects significant expenditures to reduce a ‘digital
of ICTs and cyberspace on socio-economic divide’, students were never being teleported
processes. However, existing research does into virtual forums of learning or cyber-
indicate that it is unlikely that ICTs can libraries. 5 Instead, despite the necessary
ever allow co-presence in a singular ‘global hardware being in place in schools across
village’. the country, access to knowledge remained
For instance, one study on attempts to constrained by multiple layers of restrictive
use the Internet to bridge a ‘digital divide’ political, social and bureaucratic factors. Here

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220 Time machines and virtual portals

again, it is clear that cyberspace cannot be is helpful to use Julie Cohen’s formulation
viewed as a disconnected, floating dimension. of the cyberspace metaphor. Cohen argues
The Internet was instead embedded into the that cyberspace ‘does not refer to abstract,
many restrictive social, political and economic Cartesian space, but instead expresses an
factors that exist outside of the virtual realm. experienced spatiality mediated by embodied
In both of these examples, it is clear that a human cognition. Cyberspace in this sense is
reliance on the ‘digital divide’ discourse and relative, mutable, and constituted via the inter-
its necessary linkages to specific ontologies of actions among practice, conceptualisation, and
cyberspace obscures and even depoliticizes representation’. In other words, cyberspaces
solutions to fundamental problems related operate as ‘as both extension and evolution
to the ability to access information and com- of everyday spatial practice’ (Cohen, 2007)
municate non-proximately. and are perpetually created and re-created
through highly-individualized interactions.
III Re-theorizing the ‘digital divide’ Cyberspace is therefore not a singular ontic
The critiques offered in this article are not entity and no amount of work to bridge a
meant to suggest that the notion of a ‘digital ‘digital divide’ could ever create such a space.
divide’ is theoretically ineffectual. This article is School children in Egypt, village weavers in
in addition by no means an attempt to suggest Thailand and everyone else thought to be on
that efforts made to connect the disconnected the wrong side of a ‘digital divide’ cannot enter
should not be made. Rather, a richer formulation into a ‘global village’ to learn and trade be-
of the ‘digital divide’ is needed: specifically, one cause a ‘global village’ has no ontic basis.
that takes into account theorizations of hybrid The concept of a ‘digital divide’ should thus
and embedded cyberspaces. Grounding any be pluralized, localized and grounded in more
theorization of a ‘digital divide’ in alternate appropriate spatial frameworks. The initial
spatial underpinnings would thus allow more
material divide concerns a lack of access to
realistic expectations of spatial effects of digital
the entry points of cyberspace. This divide is
technologies to be created.
almost entirely a question of resources. People
The ‘digital divide’ should not be con-
need the hardware (computer, modem, router,
ceived of as a singular chasm separating an
etc.), software (i.e. browser and email client)
Internet user from communication, knowledge
and an Internet connection (either hardwired
or interaction. Such a conceptualization would
imply that, were a metaphorical bridge to or a wireless access point). Without access
be built, the Internet user could easily pass to all of the above, there can be no entry
over the chasm and enter the cyberspace into any cyberspaces. Although the material
that she or he was previously divided from. ‘digital divide’ revolves entirely around access
The spatiality of this metaphor is grounded to hardware, software and a connection point,
in a vision of cyberspace as a ‘global village’ the solution to it cannot be entirely economic.
and, as such, allows both cyberspace and the Myriad other factors related to the politics and
‘digital divide’ to take on ontic roles. Instead, practices of access (such as gender, class and
two types of divides should be recognized: the age) can be as equally inhibitive as financial
physical divides separating people from access barriers. Telecentres and Internet cafes, for
to cyberspaces and the cyber-divides that example, are often highly-gendered spaces
obstruct movement between cyberspaces. and can be unwelcoming to women, while
wifi access points by their nature discriminate
Material divides against the poorest members of society by
Rather than imagining cyberspace as a requiring users to own a laptop computer. Many
‘global village’ that can be stepped into, it of these points have indeed been recognized

Progress in Development Studies 11, 3 (2011) pp. 211–27


Mark Graham 221

in recent formulations of the ‘digital divide’ even individuals are all able to construct layers
(cf. Barzilai-Nahon, 2006; Chakraborty and of censorship that effectively make parts of
Bosman, 2005; Crang et al., 2006; Gilbert and the Internet inaccessible (cf. Faris, Wang
Masucci, 2005; Gilbert et al., 2008; Grasland and Palfrey, 2008). These attempts to block
and Puel, 2007; Schwanen and Kwan, 2008; access to cyberspaces include: the situation
Selwyn, 2004). in North Korea where only a few government
Yet, in part because of the existence of the officials are permitted to access the Inter-
‘global village’ ontology of cyberspace, there is net (Reporters Without Borders, 2006); the
often a pollyannish assumption that once the French Government’s successful attempts to
material ‘digital divide’ is bridged, the many restrict the visibility of Nazi memorabilia on-
problems attributed to ‘digital divides’ will also line (Drissel, 2006); the restriction of access to
vanish. Or, in other words, despite the myriad websites deemed to threaten national security
barriers to access, once people are placed in a variety of countries including China,
in front of connected terminals, the ‘digital Iran, Saudi Arabia and Thailand (Dann and
divide’ becomes bridged and the previously Haddow, 2007; Graham and Khosravi, 2002;
disconnected are consequently able to enter Hofheinz, 2005; Kluver and Banerjee, 2005;
cyberspace. Xue, 2005); efforts by businesses and schools
to limit access to only approved websites
Virtual-divides (Hamade, 2008); and commercial censorship
Once connected, entirely different divides are software designed to prevent children from
potentially encountered within the experienced accessing some websites.
and imagined fabrics of cyberspace. After In terms of virtual topology, there can
overcoming the initial physical divide, Internet therefore never be a singular divide. Space
users still have not necessarily achieved virtual created within the Internet is not binary in the
co-presence with all the other Internet users, sense that a person is either inside or outside,
nor are they free or able to enter all cyber separated by a ‘digital divide’. There are rather
places. The map of the Internet (in Figure 1) countless small (although important and often
illustrated a useful conceptualization of the insurmountable) ‘digital divides’ preventing
topologies of the Internet. Instead of being a movement through the topologies of the
singular location, users are able to engage with Internet and limiting access to cyberspaces.
(or through) billions of nodes which are often These divides can take myriad forms, but all
poorly networked. ultimately relate to issues of accessibility and
Even when there is a large amount of visibility. Three of the most common divides
convergence to specific cyberspaces in which are discussed below.
co-presence can be attained (traditional chat Cultural differences also play a large role in
rooms or more recent virtual environments6 determining the ways in which Internet users
that can be embedded into any webpage are are able to interact and access information
examples), cyber presence is rarely static. (cf. Recabarren, Nussbaum and Levia, 2008).
Internet users navigate through not only the Language is likely the largest and most sig-
network of the Internet, but also through nificant barrier to access on the Internet. A
the often labyrinthine topologies of individual majority of Internet users are now non-native
websites. English speakers (Shea, Ariguzo and White,
The most apparent are those related to 2007). However, it remains that English is a
censorship and the securitization of cyber- dominant language on the Internet (Flammia
spaces (Deibert, 2003). Nation states, gov- and Saunders, 2007) and despite recent
ernment agencies, the private sector and developments in machine translation, those

Progress in Development Studies 11, 3 (2011) pp. 211–27


222 Time machines and virtual portals

not fluent in English are likely to face signifi- to a page is an indication of the quality or im-
cant barriers to both non-proximate communi- portance of that page. The ranking that a
cation and organizing online content into webpage ultimately receives from a search
meaning. The contexts and positionalities algorithm is critically important for online
of information sources and those accessing visibility as research has shown that only a
virtual information also strongly influence small minority of Internet searchers move
how information can be retrieved and used. beyond the first ten results presented to them
Withers and Grout (2006), for instance, in (Jansena et al., 2000).
their discussion of virtual archives, argue In practice, this means that the websites of
that information on the Internet can often be organizations already well integrated into the
interpreted in ways that differ sharply from social and economic fabric of large segments of
the emotional and aesthetic relationships society (e.g. the New York Times or Amazon.
between information sources and the readers com) are more likely to be made visible
of information in the non-virtual world. Fur- than the websites of smaller organizations.
thermore, barriers exist which limit not only To return to the two examples used earlier
the comprehension and interpretation of in the article, we can see that visibility can
content, but also its creation. For example, cause divides for producers and consumers of
digital ethnographies have shown that in wikis,
information. Many Thai silk sellers construct
methods employed to resolve disagreements
elaborate websites which end up not being
about the ways a subject should be repre-
found by any potential buyers due to the fact
sented are frequently opaque and often favour
that they have low rankings in search engines.
distinct demographics (usually young western
Egyptian school children similarly might in
males) (O’Neil, 2009).
theory have access to an enormous amount
Finally, there are the divides brought about
of content on the Internet, but if there is no
by online visibility (or a lack thereof). There
are immense difficulties involved in being able apparent route to access specific websites
to organize, classify and move through the (i.e. they are not indexed in search engines or
thirty billion7 web pages on the Internet (cf. listed in directories), the children inevitably
Senécal, 2005). Ranking and ordering systems will not visit those sites. Therefore, even when
(i.e. search engines and online directories) are ‘digital divides’ have, in theory, been bridged
powerful factors which allow some informa- (e.g. allowing Thai silk sellers to engage in
tion to remain visible while other content stays e-commerce and Egyptian children access to
hidden. As a consequence, a website can exist educational materials), there can, in practice,
in cyberspace and be accessible from anywhere remain fundamental divides brought about by
in the world, but essentially be cloaked and a simple lack of visibility.
invisible if it is not networked. An issue faced
by those attempting to access the websites of IV Conclusion
less well-known people and organizations is There is a widespread assumption that an
the fact that all sorting, ordering and ranking information revolution is taking place in con-
systems are inevitably hierarchical (Zook and temporary society. Economic, cultural and
Graham, 2007a, 2007b). The Google search political interactions and relationships are
engine, for example, has a search algorithm increasingly grounded in ICTs and are reliant
that is modelled after the academic search on unimpeded flows of information over space.
literature. The algorithm is designed under However, a majority of the world’s population
the assumption that the number of hyperlinks is being excluded from these new ways of
(and ultimately the rank of those hyperlinks) organizing society (only 22 per cent of Asians

Progress in Development Studies 11, 3 (2011) pp. 211–27


Mark Graham 223

and 11 per cent of Africans have access to the the sense that a person is either inside or
Internet) (Internet World Stats, 2009). As outside, separated by a ‘digital divide’. There
a result, many individuals, organizations and are rather countless small (although often
governments have expressed concern and insurmountable) ‘digital divides’ preventing
invested enormous sums of money to eliminate movement through the topologies of the Inter-
a perceived ‘digital divide’. net and limiting access to cyberspaces.
Some of these projects have been highly The consequences of being excluded from
effective, and indeed, Internet usage rates in the Internet can in many cases be severe.
much of the world are growing rapidly. Yet it People can be left out of networks and flows
remains that success stories can be difficult to of information, thereby reinforcing existing
find. There are too many examples of failed social, economic and political power struc-
development projects, computers collecting tures. While ICTs cannot alone flatten
dust and websites hidden to all but the most structural and social forces of exclusion and
proficient of searchers. More importantly, inequality they can, nonetheless, be a powerful
there are too many examples of large amounts impetus behind positive economic and social
of resources invested into projects designed change.
under an (almost always incorrect) assumption As such, it is important to recognize that
that computers and an Internet connection while online access is not a determinant of
would be a sufficient investment to bring about participation in the information revolution, it
a meaningful amount of co-presence. Within is a prerequisite. Policymakers should therefore
the contexts of development, resources are always employ the ‘digital divide’ metaphor
always finite; for every funded project many
with caution. Attaining any semblance of
others are left unfunded, and it clearly takes
virtual co-presence in order to achieve eco-
forceful imagery such as the ‘digital divide’,
nomic, social and political goals involves the
‘digital apartheid’ and the ‘global village’ to
circumvention of not only the material divides
allow funds to be spent on ICTs rather than
(i.e. the fact that there is a lack of co-presence
vaccines, water pumps and textbooks.
between people and information), but also the
Nonetheless, as this article has argued,
myriad divides that obstruct communication
more nuance is needed if metaphors such as the
‘digital divide’ are to be continued to be used. within the networks of the Internet. Because
An assumption in much of what is written virtual information and online networks are
about the ‘digital divide’ is that both cyberspace not a floating ‘global village’, ‘digital divides’
and the divide separating the disconnected are consequently contingent on the eco-
from it are distinct, singular and ontic entities. nomic, cultural, political and technological
Bridging a ‘digital divide’ is often thought to be positionalities of each person attempting to
a panacea to issues of development: allowing access the Internet.
people and places to move temporally forwards
on a path of development by being closer in Acknowledgements
relative space to the sites of the information This work benefitted from the support of
revolution. a National Science Foundation Doctoral
This article argues that the trope of a Dissertation Award and the Association of
‘digital divide’ should be pluralized, localized American Geographers Dissertation Grant.
and grounded in more appropriate spatial I also wish to extend thanks to Professor
frameworks. Because of the nature of virtual Matthew Zook, Professor Tom Leinbach,
topologies, there can never be a singular divide. Padraig Carmody and the anonymous re-
There is no singular floating cyberspace, in ferees for their comments and guidance.

Progress in Development Studies 11, 3 (2011) pp. 211–27


224 Time machines and virtual portals

Notes Borgida, E., Sullivan, J. L., Oxendine, A., Jackson,


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