Professional Documents
Culture Documents
Here’s how you can enroll for your Metrobank Payroll Account. We’ve made it easier for you. Please ensure to complete
the following steps BEFORE YOUR START DATE. Failure to do so would mean delays on onboarding and salary release.
Step 2: Fill Out Account Opening Fields: Accurately fill out all required fields with (*).
Take note of your Employee ID which you’ll need to activate your ATM
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Step 3: Upload your Documents:
1. Upload one (1) valid government issued ID with three (3) specimen signature on a clean white paper. (please
see sample below)
2. Three (3) specimen signatures on a plain white sheet of paper (please see sample below)
Reminders:
Your valid ID should have photo and signature. If signature is at the back of ID, please upload the front and back of ID in a
single file. Make sure the file is 8MB or smaller (.jpg, .jpeg, .png, or .pdf format only)
Full name, birthday and affixed signatures MUST TALLY with the information and signatures on the submitted valid IDs
List of Acceptable IDs: (Should be valid, photo bearing and with signature)
NBI Clearance/ Passport/ Driver’s License /PRC ID
Postal ID / Voter’s ID
SSS / GSIS ID / UMID
Senior Citizen Card / PWD ID
TIN ID / Pag ibig ID (not the Loyalty card) / New Philhealth ID (with picture and signature)
Overseas Filipino Worker ID / Seaman’s Book / Alien Certificate of Registration or Immigrant Certificate Registration
Police Clearance
Concentrix ID with supporting Barangay ID/ Barangay Clearance (must be signature bearing)
for Foreign Nationals:
o Passport
o Alien Certificate of Residency (ACR)* I-Card accompanied by 1 valid government issued ID
for Mainland China Nationals
o Resident Identity Card (RIC) within validity period AND
o Passport or Alien Certificate of Residency (ACR)* I-Card accompanied by 1 valid government issued ID
Step 4: Confirmation and Review: Review employee information form and click “Submit”.
Step 5: ATM Release and Activation: Visit your nominated Metrobank Branch or Designated CNX Site for ATM Card
Release, sign the account opening forms and claim your ATM card and PIN mailer.
You must bring at least 1 valid Government Issued ID (Original ID and Photocopy)
Once ATM card has been claimed, you must request lift of hold-out by sending an SMS to 09191606282
ACT<space>last four (4) digits of card<space>Employee ID<space>Date of Birth (format in mmddyyyy)
Example: ACT 1234 1888000 05151990
You will receive an SMS notification whether lifting is successful or not
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Metrobank will create your payroll account 72 hours upon completion of your requirements. ATM cards will be available 7
banking days for Metro Manila and 10 banking days for outside Metro Manila, after account creation.
If you are unable to pick up your ATM card but have completed Payroll Account Enrollment, you may set up your Metrobank online
account for cardless transactions. Download the Metrobank Mobile Banking App and create your account. This step will let you
use your Metrobank account for online transactions while your ATM card is still in transit.
IMPORTANT! Please note that it is your responsibility to complete all the foregoing to ensure timely receipt of your salaries. Should you fail to
complete any of the foregoing for any reason (such as but not limited to when you failed to submit the complete documents or failed to claim your
ATM card), Concentrix will not be liable for your non-receipt of your salaries. In case Concentrix will be constrained to use other means to tender
your salaries to you (e.g. credit through remittance center, electronic wallets, etc.) due to your non-completion of the foregoing requirements for
your payroll, you will cover for the charges/fees of the payment platform, and for this purpose, you authorize Concentrix to deduct from your pay the
amount of such charges/fees.
You hereby confirm that you have read and understood all the foregoing and agree to all of them without any condition or reservation. You commit
to complete all of the requirements stated, and not hold Concentrix responsible for your failure to do so. You also confer authority to Concentrix to
deduct the charges/fees as mentioned above.
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www.concentrix.com