Impact of information technologies and social

networks on knowledge management

processes in Middle Eastern audit and
consulting companies
Jurgita Raudeliuniene, Ekaterina Albats, Mirna Kordab

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 4 November 2020

Issue publication date: 24 May 2021

Downloads
1493

Abstract
Purpose

The purpose of this study is to examine the impact of information technologies and technology-
enabled social networks on the efficiency of knowledge management processes in the Middle
Eastern audit and consulting companies.

Design/methodology/approach

Scientific literature analysis, structural equation modeling and expert evaluation (structured
questionnaire) were used to develop the research model, collect data from the audit and
consulting companies’ experts and test the research hypotheses.

Findings

The empirical results of this research supported the hypotheses stating that information
technologies and social networks positively affect the knowledge management cycle, including
five processes (acquisition, creation, storage, sharing and application) within the Middle Eastern
audit and consulting companies.

Research limitations/implications
The research results were generated from the Middle Eastern audit and consulting companies,
which form a limitation concerning the geographical area and the business sector.

Practical implications

From the results of this study, audit and consulting companies, as well as organizations and
society broadly, would benefit via the positive effect of information technologies and
technology-enabled social networks on the whole knowledge management cycle, which has a
further impact on organizational performance. These practical implications are related to a more
open, sharing culture that drives organizational performance to the members and stakeholders of
organizations, which, in turn, benefits society.

Originality/value

This research analyzes information technologies and technology-enabled social networks’ impact
on knowledge management processes, particularly in the context of the Middle Eastern audit and
consulting companies. While the phenomena have received some attention in the prior scientific
research, the studied context so far remained under-researched, where a gap is found in studying
the knowledge management cycle as a whole.

Keywords


    Citation
Raudeliuniene, J., Albats, E. and Kordab, M. (2021), "Impact of information technologies and
social networks on knowledge management processes in Middle Eastern audit and consulting
companies", Journal of Knowledge Management, Vol. 25 No. 4, pp. 871-898.
https://doi.org/10.1108/JKM-03-2020-0168

Publisher
:

Emerald Publishing Limited

Lina Salazar, VINE Journal of Information and Knowledge Management Systems, 2010

1. Information systems security from a knowledge management perspective

Petros Belsis et al., Information Management & Computer Security, 2005

 2. An integrative model of organizational learning and social capital on effective knowledge
transfer and perceived organizational performance

Jo Rhodes et al., Journal of Workplace Learning, 2008

1. Smart systems engineering contributing to an intelligent carbon-neutral future:

opportunities, challenges, and prospects

Xiaonan Wang et al., Frontiers of Chemical Science and Engineering, 2022

2. Stochastic Petri Net Based Modeling of Emergency Medical Rescue Processes during
Earthquakes

Huali Sun et al., Journal of Systems Science and Complexity, 2021

3. Method for solving the nonlinear inverse problem in gas face seal diagnosis based on
surrogate models

Yuan YIN et al., Frontiers of Mechanical Engineering, 2022

Powered by
Manage cookies
 




© 2023 Emerald Publishing Limited

Services
 Authors
 Editors
 Librarians
 Researchers
 Reviewers

About
  About Emerald
 Working for Emerald
 Contact us
 Publication sitemap

Policies and information

 Privacy notice
 Site policies
 Modern Slavery Act
 Chair of Trustees governance statement
 COVID-19 policy
 Accessibility