Community dealings are a management function that identifies,
develops, and maintains relationships between an organization and the various target audiences on whom the success or failure of the organization depends. In addition, an important part of public relations is to inform the public and influence the opinions of the customers by focusing on reducing, expanding or increasing the message while sending a message to the community about the customer. Community dealing includes many business activities that enhance the reputation and goodwill of the organization, widely communicated to audiences, such as speakers, special events, newsletters, and annual reports. Community dealing involves communicating who you are, what you are, why you do what you do, and how you can make a difference. Community dealing is essentially communication between people, between organizations, within and across organizations. Fortunately, community dealing professionals remain in control of changes in public opinion—employees, stakeholders, customers, vendors, business owners, communities, and governments. Professionals teach how to manage the impact of an action or inaction on the audience's behavior. When an organization makes a decision, public relations people have a responsibility to convey their message to the public in a way that promotes understanding, agreement, and attitude. For example, implementing new forecasts requires planning for public relations and intelligence.