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JEDT
12,1 A study of the competency
requirements of property
development graduates to
2
meet the qualifications
of the South African
construction industry
Ayman Ahmed Ezzat Othman
Architectural Engineering Department,
The British University in Egypt, Cairo, Egypt
Abstract
Purpose – This paper aims to investigate the competency requirements of property development
(PD) graduates at the University of KwaZulu-Natal (UKZN) as an approach to fulfil the qualifications
of the construction industry in South Africa (SA).
Design/methodology/approach – To achieve the above-mentioned aim, a research methodology is
designed to accomplish three objectives. First, literature review is used to investigate the structure of
the (PD) programme at (UKZN), National Qualifications Framework (NQF) and construction
management (CM) education. Second, survey questionnaires are used to investigate the relevancy of
the (PD) programme at (UKZN) towards meeting the (NQF) unit standards and the South African
construction industry (SACI) requirements. Finally, summarising the conclusions and
recommendations useful for future improvement of (PD/CM) education in SA. Collected data are
analysed using the measure of central tendency and dispersion as well as Relative Importance Index
(RII).
Findings – Although the research revealed that the (PD) programme succeeded in graduating
students who are adequately equipped to meet the expectations of the (SACI), a number of key areas
and issues have been highlighted to enhance the (PD/CM) education in (SA) generally and (UKZN) in
particular. Addressing these issues will increase the competency of (PD) graduates to meet the
expectations of an ever-changing construction industry.
Originality/value – This paper identifies the competency requirements of (PD) graduates at the
KwaZulu-Natal region, a topic that received scant attention in construction literature and has not been
previously undertaken in UKZN.
Keywords Curriculum development, Construction management, Built environment research,
Education and professional development, Property development
Paper type Research paper
2. Literature review
2.1 The (PD) programme, (UKZN)
The (PD) programme is a key part of the School of Civil Engineering, Surveying and
Construction at the Faculty of Engineering, (UKZN). It offers three full-time undergraduate
JEDT degree programme for approximately 150 students per annum and Masters degrees by
12,1 research or coursework and doctoral degrees. In recent years, the programme has adopted
a “problem-based” teaching methodology, which simulates scenarios found in the industry.
This culminates in final year with a Simulated Office Project where students are allocated to
“mentors” drawn from local industry, who guide candidates through the full development
process of property and construction projects. The most significant event in the recent
4 past has been the complete restructuring of the vocationally focused four year degrees of
quantity surveying (QS) and (CM). These degrees have been replaced by a new three year
degree (BSc in PD). Those that wish to specialise in one of the above disciplines have to
continue their studies by means of a one year honours degree, majoring in either (QS) or
(CM). Students on this course attend intensive short-term modules whilst performing
a challenging major assignment in their own time in the intervening periods. This
programme is considered to be a vitally important contributor to meeting the continuing
professional development needs of construction/property professionals (UKZN, 2009b).
3. Research methodology
The research methodology adopted to achieve the aim of this research consists of
literature review and survey questionnaires:
(1) Literature review is used to build a comprehensive background of the research
topic. This included investigating the structure of the (PD) programme at
(UKZN), (NQF), (CM) education and the skills and competencies of (PD)
graduates as required by the (SACI).
(2) Three survey questionnaires are used to investigate the satisfaction of conveying
the intended learning outcome of each module and examine the relevancy of the (PD)
programme towards meeting the (NQF) unit standards and the requirements of the
(SACI). Questionnaires were directed to a selected sample of current third year
students, (CM) honours students, past graduates and construction managers.
Survey questionnaires were appropriate instrument to use in this research because
they investigated the opinion of respondents in a relatively quick and standardised
way. In addition, they collected information from a large number of participants in
different locations (i.e. UKZN, construction companies) simultaneously:
.
The first questionnaire was directed to current third year and honours
students in the (PD) programme, who have at this level an appropriate
knowledge of the major delivered course, to get an insight into the satisfaction
of the conveyance of the learning outcomes outlined by each module,
throughout the programme.
.
The second questionnaire was sent to students who graduated from (PD)
programme, (UKZN) since 2007 to determine the relevancy of (NQF) unit
standards to their professional demands.
.
The final questionnaire was sent to construction managers within the (SACI)
to determine whether (NQF) unit standards specified for the discipline of (CM)
are an accurate representation of the industry needs and expectations from
(CM) graduates.
Study of the
Skills and competencies
Source of (CM) competency
Katz (1971) cited in Human skills
requirements
Fryer (2004) Technical skills
Conceptual skills
Young and Duff (1990) cited in Supervision 7
Smallwood (2000) Communication
Motivation
Leadership
Smallwood (2000) Conflict resolution
Leadership
Personal management
Technical expertise
Decision making
Oral communication
Planning
Interpersonal
Organizing
Controlling
Love et al. (2001) Accept responsibility
Adaptability
Time management
Work autonomously
Interpersonal skills
Exercise professional
judgment
Practical building knowledge
Oral communication
Trust and honesty
Update professional
knowledge
Gunderson et al. (2002) Oral and written
communication
Planning and scheduling
Estimating including
quantity take-off and bid
analysis
Project administration
Decision making
Health and safety
Accounting and cost control
Construction methods and
materials
Logistics
General education
Edum-Fotwe and McCaffer Technical skill
(2000) Managerial skill
Financial skills
IT skill
Legal skills
Communication skills Table II.
General skills Skills and competencies
(continued) of (CM) graduates
JEDT
Skills and competencies
12,1 Source of (CM)
3.2 Sampling
The sampling plan, using a random probability sampling method, was applied across
all population categories so every unit had an equal chance of being included in
the sample (Hannagan, 1997; De Vaus, 1996). This selected a representative and
non-biased sample that was used to achieve the surveys objectives. For the first and
second questionnaires, the list of registered students was collected from the Faculty
of Engineering office. The populations were: 35 (third year students), four (honour
students) and 11 (graduates since 2007). Out of the 11 graduates, five joined the
construction industry as construction project managers, three as quantity surveyors
and three as property developers. All of these students/graduates were contacted and
the survey questionnaires delivered to them by hand. The Master Builders Association
(MBA, 2009) web site was used to identify the construction companies to be approached
to send the third survey questionnaire via e-mail. The list consisted of 120 companies
that represent different categories such as general builders/contractors; property
developers; project managers; architects and engineers. To get a representative and
reasonable sample size that supports the research findings, the following equations
were used. Equation (1) is applied to compute the initial sample size. Since the
population is finite (less than 50,000), equation (2) is used to compute the new sample
size ( Johnson and Bhattacharyya, 2009; Freedman et al., 2007):
4. Data analysis
A two-stage approach was adopted for data analysis. First, the central tendency and
dispersion of the questionnaires’ responses were measured. The measure of central
tendency was used to get an overview of the typical values for each variable by
calculating the mean, median and mode. The measure of dispersion was used to assess
the homogenous or heterogeneous nature of the collected data by calculating the
variance (V) and the standard deviation (SD) (Bernard, 2000). Analysis of the collected
data revealed close values of these measures which confirmed the quality and the
homogeneity of the collected data. Second, since not all skills and competencies of
the (PD) graduates especially with major in (CM) have the same importance to the
(SACI), the relative importance index was used to differentiate between these skills and
competencies using the formula of: RII ¼ SW/AN, where W – weighting given to each
driver by the respondents and range from 1 to 5, A – highest weight (five in our case);
and N – total number of sample (Kometa and Olomolaiye, 1997; Olomolaiye et al.,
1987; Shash, 1993). The data was analysed with the aid of Microsoft Excel spreadsheet.
Since there is no quantification without qualification and no statistical analysis
without interpretation (Bauer and Gaskell, 2000) during the course of this research,
both approaches of quantitative and qualitative data analysis were employed.
Quantitative analysis was used to analyse the close ended questions (such as yes/no
questions and rating questions) where the qualitative analyse was used to analyse the
open ended questions that seeks to get the views and explanations of respondents.
4.1 Results
4.1.1 Third year and honours students’ responses. Out of the 35 questionnaires sent
to all third year students and four questionnaires sent to all honours students,
25 responses were completed and received from third year students and three from
honours students. This represents response rate of 71 and 75 per cent, respectively.
The reason of achieving this high response rate is attributed to the effective one to one
communication with students and graduates, continuous follow up and ease of
reaching respondents. On a varying degree of conveyance, respondents mentioned that
the modules in the first three years of their study towards getting their BSc (PD) degree
and towards their honours in (CM) were successfully delivered either through lectures
or examinations (Tables III and IV). The lack of delivery of some modules are
attributed to the current shortage of staff within the (PD) programme, students lack
JEDT
Frequency of
12,1 respondents
Year Semester Subject Yes No
Frequency of
respondents
Semester Subject Yes No
Inadequate
To some extent relative
14% 14%
0% precise, deal with everything
you need to know
All most aspects are
29% covered with a few minor
details missing
43%
Basic knowledge is Figure 1.
obtained however critical Graduates’ opinion of
aspects not covered adequacy of BScH-CM
JEDT
Frequency of
12,1 respondents
Skill factors Yes No
students with the necessary practical experience required in the working world.
In addition, one respondent was lacking in structural engineering principles, people
management and on site administration.
Results of the graduate responses showed that “human resource management” is
the SF lacking in the current (CM) programme, while the balance of the SFs were more
or less transmitted to students. Both professionals within the (SACI) and graduates
Study of the
Frequency of
respondents competency
Additional skill factors Yes No requirements
ASF1 Oral and written communication 4 3
ASF2 Trust and honesty 2 5
ASF3 Problem solving skills 7 0 15
ASF4 Time management 7 0
ASF5 Decision making 7 0
ASF6 Leadership capability 6 1
ASF7 Interpersonal skills 5 2
ASF8 Acceptance of responsibility 5 2
ASF9 Active listening skills 2 5
ASF10 Ability to exercise professional judgment 5 2
ASF11 Budgetary control 4 3
ASF12 Motivation of others 5 2
ASF13 Practical building knowledge 4 3
ASF14 Ability to resolve conflicts and disputes 6 1
ASF15 Team building capability 6 1
ASF16 Negotiating skills 5 2
ASF17 Ability to work autonomously 2 5
ASF18 Creativity and innovation 4 3
ASF19 Up-to-date professional knowledge 4 3
ASF20 Familiarity with workings and intricacies of industry 2 5
ASF21 Supervisory skills and ability to train others 6 1
ASF22 Adaptability to changing work environment 2 5
ASF23 Logistics including material management, transportation, storage, and 4 3
procurement
ASF24 Computer literacy 5 2
ASF25 Entrepreneurship 4 3
ASF26 Business and construction law 5 2
ASF27 Ability to use surveying and levelling equipment 6 1
ASF28 Design processes 4 3
ASF29 General education including humanities, social sciences, maths and 2 5
sciences
ASF30 Measurement, costing and estimating 4 3 Table VI.
ASF31 Academic achievement 2 5 Additional SFs required
ASF32 Construction surveying 5 2 to be included in
ASF33 Drawing/drafting or CAD skills 2 5 BScH-CM
Table VII.
The SFs against
central tendency,
their measures of
Table VII.
17
18
12,1
JEDT
Table VIII.
central tendency,
their measures of
The ASFs against
ASF1 Oral and written communication 4.83 5 5 0.00 0.00 1 2 33 0.97 (1) 1
ASF2 Trust and honesty 4.83 5 5 0.00 0.00 0 4 32 0.97 (1) 2
ASF3 Problem solving skills 4.83 5 5 0.02 0.13 0 5 31 0.97 (1) 3
ASF4 Time management 4.83 5 5 0.00 0.03 0 6 30 0.97 (1) 4
ASF5 Decision making 4.81 5 5 0.01 0.07 0 7 29 0.96 (2) 5
ASF6 Leadership capability 4.72 5 5 0.01 0.08 1 4 31 0.94 (3) 7
ASF7 Interpersonal skills 4.72 5 5 0.01 0.12 0 10 26 0.94 (3) 6
ASF8 Acceptance of responsibility 4.67 5 5 0.01 0.09 0 10 26 0.93 (4) 8
ASF9 Active listening skills 4.58 5 5 0.02 0.14 1 9 26 0.92 (5) 9
ASF10 Ability to exercise professional judgment 4.58 5 5 0.01 0.08 0 11 25 0.92 (5) 10
ASF11 Budgetary control 4.53 5 5 0.01 0.12 2 8 26 0.91 (6) 11
ASF12 Motivation of others 4.53 5 5 0.00 0.04 1 10 25 0.91 (6) 12
ASF13 Practical building knowledge 4.53 5 5 0.00 0.05 1 11 24 0.91 (6) 13
ASF14 Ability to resolve conflicts and disputes 4.53 5 5 0.00 0.01 0 13 23 0.91 (6) 14
ASF15 Team building capability 4.50 5 5 0.00 0.04 2 9 25 0.90 (7) 15
ASF16 Negotiating skills 4.47 5 5 0.00 0.07 2 9 25 0.89 (8) 16
ASF17 Ability to work autonomously 4.44 5 5 0.00 0.04 2 10 24 0.89 (8) 17
ASF18 Creativity and innovation 4.31 4.5 5 0.01 0.10 3 10 23 0.86 (9) 18
ASF19 Up-to-date professional knowledge 4.25 5 5 0.02 0.14 2 14 20 0.85 (10) 19
ASF20 Familiarity with workings and intricacies of industry 4.25 4 4 0.00 0.00 0 26 10 0.85 (10) 20
ASF21 Supervisory skills and ability to train others 4.19 4 4 0.03 0.17 0 26 10 0.84 (11) 21
ASF22 Adaptability to changing work environment 4.19 4 4 0.00 0.04 0 27 9 0.84 (11) 22
ASF23 Logistics including material management, transportation, storage, and procurement 4.17 5 5 0.02 0.14 5 9 22 0.83 (12) 23
ASF24 Computer literacy 4.14 5 5 0.00 0.07 4 13 19 0.83 (12) 24
ASF25 Entrepreneurship 4.03 4 5 0.01 0.10 3 18 15 0.81 (13) 25
ASF26 Business and construction law 3.97 4 5 0.02 0.16 6 15 15 0.79 (14) 26
ASF27 Ability to use surveying and levelling equipment 3.86 4 5 0.00 0.04 11 3 22 0.77 (15) 27
ASF28 Design processes 3.83 5 5 0.02 0.14 10 5 21 0.77 (15) 28
ASF29 General education including humanities, social sciences, maths and sciences 3.69 4 5 0.01 0.10 9 13 14 0.74 (16) 29
ASF30 Measurement, costing and estimating 3.69 4 4 0.02 0.13 8 15 13 0.74 (16) 30
ASF31 Academic achievement 3.61 4 5 0.00 0.02 8 14 14 0.72 (17) 31
ASF32 Construction surveying 3.22 3 3 0.02 0.13 7 24 5 0.64 (18) 32
ASF33 Drawing/drafting or CAD skills 2.69 3 3 0.00 0.01 13 20 3 0.54 (19) 33
rate of the importance of (SFs) and (ASFs) derived from literature review and the (NQF) Study of the
unit standards corresponding to the (CM) degree on a scale of 1-5 (where 1 – irrelevant competency
and 5 – critical to complete task effectively). In addition, the measure of dispersion using
the variance (V) and standard deviation (SD) is used to differentiate between (SFs) and requirements
(ASFs) that have the same mean such as SF15 and SF16 in Table VII and ASF13
and ASF14 in Table VIII.
4.1.4 Relative importance and ranking of SFs and ASFs. The numerical scores 19
gained from the questionnaires’ responses provided an indication of the varying degree of
the importance of each SF and ASF to enable graduates to complete their jobs
satisfactorily and meet the requirements of the (SACI). To further investigate the data,
a (RII) was used to rate the (SFs/ASFs) according to their importance. As would be
expected, while some (SFs) and (ASFs) have very high importance on completing jobs
satisfactorily and meeting the (SACI) requirements, others do not. Tables VII and VIII
provide a full list of the RIIs and ranking of (SFs/ASFs), respectively. The numbers in
brackets in the “rank” column represents the sequential ranking, as some (SFs/ASFs)
have similar RIIs as in the case of the first two factors in Tables VII and VIII. It worth
mentioning here that the “final rank” (column 13) of (SFs/ASFs) is based on the Factor’s
highest mean, percentage of respondents scoring . 4 and RII. For example, although SF1
and SF2 have the same mean and RIIs, SF1 was ranked higher as it has higher percentage
of respondents scoring . 4 than SF2. Likewise, although ASF1, ASF2, ASF3 and ASF4
have the same mean and RIIs, ASF1 was ranked the highest as it has the highest
percentage of respondents scoring . 4 of the other three (ASFs). On the other hand,
although SF28 and SF29 have the same RIIs, SF28 was ranked higher as it has a higher
mean and percentage of respondents scoring . 4 than SF29. Similarly, in spite of ASF16
and ASF17 have the same RIIs, ASF16 was ranked higher as it has a higher mean and
percentage of respondents scoring . 4 than ASF17.
Inspection of the results showed that the SFs could be classified into three
categories (Figure 2):
(1) First, the high to very high importance (SFs) with RIIs above 0.800, which
includes:
. building construction methods;
.
manage construction resources;
.
quality management and assurance;
.
health and safety management;
.
strategic planning and determine resources required for construction operations;
.
utilize construction drawings and specifications;
.
managerial knowledge;
.
contract documentation;
.
risk management;
. professional practice and ethics;
.
knowledge of procurement and process;
.
quantification and development of work plan;
.
human resource management;
JEDT SF36 1
SF1
SF2
12,1 SF34
SF35
0.9
SF3
SF4
SF33 0.8 SF5
SF32 0.7 SF6
0.6
SF31 SF7
20 0.5
0.4
SF30 SF8
0.3
SF29 0.2 SF9
0.1
SF28 0 SF10
SF27 SF11
SF26 SF12
SF25 SF13
SF24 SF14
SF23 SF15
SF22 SF16
Figure 2. SF17
SF21
RII of skill factors SF20 SF18
SF19
.
structural principles;
.
physical setting and preparing site (surveying techniques, levelling, use of
theodolite);
.
knowledge and ability to prepare accordingly for a project (tender review,
resource schedule, cash flow, etc.); and
.
contract forms and management.
(2) Second, the average to high importance (SFs) with RIIs lying between 0.600 and
0.800, which includes:
. financial feasibility;
.
knowledge on price determination documents;
.
project and organisational assets administration;
.
knowledge of composition, role-players, processes and role of the
construction industry;
.
sustainability knowledge and assessment;
.
financial management;
.
mathematical ability;
.
tender process and documentation;
.
building and advanced construction technology;
.
knowledge of service installations in buildings;
.
South African law (mercantile, company and contract);
.
environment management and awareness; Study of the
.
international insight into management of construction projects; competency
.
electrical and mechanical construction technology; and requirements
. urban land economics and (PD) knowledge.
(3) Finally, the low to average importance (SFs) with RIIs less then 0.600, which
includes: 21
.
financial and management accounting;
.
property valuation, investment and financial knowledge;
.
micro and macro economics knowledge; and
.
conduct research.
Data analysis showed that “building construction methods” and “manage construction
resources” were ranked the highest SFs (with mean of 4.64 out of 5, median and mode
5 out of 5 and RII of 0.93). This emphasises the importance of providing (PD) graduates
with important skills such as in-depth understanding of building construction methods
and techniques as well as management skills of construction resources such as human
resources, financial resources, construction materials and manufacturing capabilities
of suppliers. These findings are supported by Jackson (2004), Othman (2008) and Toor
and Ofori (2008). On the other hand, other SFs are ranked lowest such as “micro and
macro economics knowledge” with (mean of 2.81 out of 5, median and mode of 3 out of
5 and RII of 0.56) and “conduct research” with (mean of 2.47 out of 5, median and mode
of 2 out of 5 and RII of 0.49). Respondents stated that these skills are not of importance
to (PD) graduates as they are not necessarily for them to meet the (SACI) needs.
Inspection of the results showed that the (ASFs) could be classified into three
categories (Figure 3):
(1) First, the high to very high importance (ASFs) with RIIs above 0.800, which
includes:
.
oral and written communication;
.
trust and honesty;
.
problem solving skills;
.
time management;
.
decision making;
.
leadership capability;
.
interpersonal skills;
.
acceptance of responsibility;
.
active listening skills;
. ability to exercise professional judgment;
.
budgetary control;
.
motivation of others;
.
practical building knowledge;
.
ability to resolve conflicts and disputes;
JEDT ASF33
ASF1
1 ASF2
12,1 ASF32 ASF3
ASF31 ASF4
0.8
ASF30 ASF5
ASF29 0.6 ASF6
ASF27 ASF8
0.2
ASF26 ASF9
0
ASF25 ASF10
ASF24 ASF11
ASF23 ASF12
ASF22 ASF13
Figure 3. ASF21 ASF14
RII of additional ASF20 ASF15
skill factors ASF19 ASF16
ASF18 ASF17
.
team building capability;
.
negotiating skills;
.
ability to work autonomously;
.
creativity and innovation;
.
up-to-date professional knowledge;
. familiarity with workings and intricacies of industry;
.
supervisory skills and ability to train others;
. adaptability to changing work environment;
.
logistics including material management, transportation, storage, and
procurement;
.
computer literacy; and
.
entrepreneurship.
(2) Second, the average to high importance (ASFs) with RIIs lying between
0.600 and 0.800, which includes:
.
business and construction law;
.
ability to use surveying and levelling equipment
. design processes;
.
general education including humanities, social sciences, maths and sciences;
. measurement, costing and estimating;
.
Academic achievement; and
. construction surveying.
(3) Finally, the low to average importance (ASFs) with RIIs less than 0.600, which Study of the
includes: competency
.
drawing/drafting or CAD skills. requirements
Results of the industry responses showed that (ASFs) found to be of utmost importance
for (PD) graduates. For instance, “oral and written communication” and “trust and
honesty” (with mean 4.83 out of 5, median and mode 5 out of 5 and RII of 0.97). These 23
skills help (PD) graduates communicate their ideas, reports and work both orally and
in a written format. In addition, (trust and honesty) are essential skills to enable (PD)
graduates complete their jobs satisfactory and interact with other team members.
This view is supported by Smallwood (2000), Gunderson et al. (2002), Love et al. (2001)
and Chileshe and Haupt (2007). On the hand, some (ASFs) are ranked lowest such as
“construction surveying” (with mean 3.22 out of 5, median and mode 3 out of 5 and RII
of 0.64) and “drawing/drafting or CAD skills” (mean 2.69 out of 5, median and mode
3 out of 5 and RII of 0.54). Respondents clarified that these skills are not of importance
to (PD) graduates to complete their job satisfactory as they are not concerned with
construction surveying and drafting drawings.
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