February 2, 2024

Ms. Injielou B. Sepria

Proprietor
Tarak Tarak Booking Services
Purok 7C Ideal Homes, Libertad,
8600 Davao City

SUBJECT: A New Experience in Payment Acceptance. Delivered.

Dear Partners,

Greetings from Maya Enterprise & Communities!

Maya Philippines, Inc. is the digital financial services arm of PLDT and Smart Communications. We are the
pioneer in mobile money and payments, having established brands such as Maya, the first digital wallet and
online payment app and Maya Business, a payment acceptance solutions provider for businesses.

Our partnership aims to:

• Equip your growing business with contactless and cashless payment solution/s in all your
customer touchpoints so that you will never miss a sale.
• Enable your stores to accept all forms of cashless payments from customers using credit, debit and
prepaid cards, and QR payments.
• Provide you with a user-friendly dashboard to help your operations easily monitor all transactions
and manage your cashflow.
• Elevate customer experience by utilizing the latest technology for secure payment acceptance; and
• Connect you with millions and growing number of Maya users through tactical promotion to further
increase your sales.

Enabling as well QR Philippines (QR PH), The Bangko Sentral ng Pilipinas (BSP) launched National Quick
Response Code Standard, to generate QR codes that are interoperable with one another (acceptance of e-
wallet payment solutions in one QR Code).

Should you find this proposal acceptable, please signify your conformity thereto by signing and returning an
original copy of this to the undersigned.

Thank you very much and we look forward to continuing a mutually valuable partnership with you.

Prepared by: Conforme:

Tarak Tarak Booking Services

by:
Elma Joy P. Cabili
Ms. Injielou B. Sepria
Merchant Sales Specialist Proprietor
Project Engage

Approved by:

Myraflor Conde Elvin Dayanghirang

Area Business Lead Regional Business Head - VisMin
Maya Phils. Inc. Maya Phils. Inc.
 Maya Business Payment Acceptance Solutions

MAYA TERMINAL MAYA QR with QRPH MAYA CHECKOUT MAYA PLUGINS MAYA LINKS

The one device for all Let your customers Enables you to accept Easily accept card and Quickly create
your cashless payment pay by just scanning a online card and e- e-wallet payments with customizable invoices
QR code using wallet payments your shop builder of online and send
needs; accepts cards
different bank and e- directly on a website or choice (Shopify, directly to your
and QR payments wallet apps mobile app Magento, customers via email or
WooCommerce, or SMS
EMV certified and PCI- Easy to set up and Omni-channel, secure, Cafe24) without any
DSS compliant that simple to use – both and easy to implement heavy development Multi-payment fund
meets high global the cashier and with risk tools to work source
security standards customer will receive enable higher success
SMS notifications for rate Multi-payment fund
successful payments source
Multi-payment fund
Multi-payment fund
source – accepts
Supervised by the source – accepts
Maya, Visa,
Bangko Sentral ng Maya, Visa,
Mastercard, JCB,
Pilipinas (BSP) Mastercard, JCB,
AMEX, Alipay, WeChat,
AMEX, Alipay, WeChat,
Grabpay, ShopeePay,
Grabpay, ShopeePay,
and other e-wallets
and other e-wallets
through QR Ph

Business and Commercial Terms

Given the aforementioned Maya payment acceptance solutions, below are the commercial terms that may be agreed upon between
Maya Philippines and the Merchant:

PRODUCT ACCEPTANCE MERCHANT DISCOUNT RATE (MDR)

Visa, Mastercard: 2.85%

American Express, JCB:
The fee/percentage charged for
3.10%
every payment transaction made via
BancNet: 2.85%
cards branded with VISA,
MasterCard, BancNet, JCB, and No withholding tax
American Express

This is the fee/percentage rate

charged for every payment
transaction made via QR Ph
(dynamic/static).
Pay with MAYA: 1.40%
QRPH is the standard National Quick QRPH: 1.50%
Response code backed by BSP that allows
you to accept payments from customers using No withholding tax
other banks and e-wallet app such as GCash,
AllBank, Asia United Bank, BPI via Vybe App,
ChinaBank, LandBank of the Philippines,
Metrobank, RCBC, Unionbank, Cebuana Bank,
and others.

Grab: 2.00%
This is the fee/percentage rate
WeChat Pay: 1.50%
charged for every payment
Shopee Pay: 2.10%
transaction from other Mobile
AliPay*: 1.50%
Wallets
No withholding tax

Ms. Injielou B. Sepria

Please sign here
 PRODUCT ONLINE ACCEPTANCE MERCHANT DISCOUNT RATE (MDR)
Visa, Mastercard: 3.00%
JCB, American Express: 3.25%

Payment Gateway Fee:

5 PHP/Transaction

The fee/percentage charged for Anti-Fraud/Risk Management Tool:

every payment transaction made 5 PHP/Transaction
online via cards branded with VISA,
MasterCard, JCB, and American Setup Fee:
Express USD 500.00 WAIVED
Maya Checkout - Plugins
Vault - Invoice Payments Annual License Fee:
Payment Links USD 5,000.00 WAIVED

No withholding tax
Visa, Mastercard, JCB: 3.00%
American Express: 3.25%

Payment Gateway Fee:

5 PHP/Transaction
Checkout via Shopify
Anti-Fraud/Risk Management Tool:
5 PHP/Transaction

No withholding tax

This is the fee/percentage rate Pay with MAYA: 1.40%

charged for every payment QRPH: 1.50%
transaction made via
Maya and QR Ph (dynamic) No withholding tax

Grab: 2.00%
GCash: 2.00%
This is the fee/percentage rate
WeChat Pay: 1.50%
charged for every payment
Shopee Pay: 1.70%
transaction from other Mobile
AliPay*: 1.50%
Wallets
No withholding tax

Acceptance of the terms of this proposal indicates that:

1. Maya Business shall apply the foregoing business and commercial terms to signed business entity/ies.
2. Maya Business and Merchant shall proceed with the integration and/or deployment of Maya’s payment
platforms; On-boarding is subject to the Merchant’s submission of 100% complete documentary requirements
3. Merchant shall use and display all marketing merchandise to be provided by Maya.
4. A minimum lock-in period of three (3) years shall be applied for the commercials and value-added services
unless otherwise revised through an addendum to this agreement.
5. Maya shall settle to the merchant’s nominated bank account every banking day (T+1).
6. Settlements are made via our accredited local banks (EWB)
7. The corresponding settlement reports will be sent via the merchant’s nominated email address or can be
extracted or downloaded from the merchant portal, Maya Business Manager. https://manager.maya.ph
8. Maya Business shall provide 24/7 aftersales support via business.support@maya.ph / mayavismin@maya.ph
and provide Thermal Rolls allocation for Maya Terminal/s, free of charge.
9. This proposal is valid for thirty (30) days from date of issuance.
10. Maya Terminal/Lite units will be delivered, tested, and concerned personnel will be oriented.
a. Non-rental of Maya Terminal will entail a Minimum Payment Volume Requirement of Php 350,000
per month per unit
b. Non-rental of Maya Terminal Lite will entail a Minimum Payment Volume Requirement of
Php 150,000 per month per unit
c. Rental Fee for Maya Terminal or Terminal Lite will apply once merchant did not meet the Minimum
Payment Volume Requirement for 3 consecutive months.

PRODUCT RENTAL SCHEME RATES

☐ Monthly subscription plan for Maya Terminal Php 949 / month
Maya Terminal ☐ Outright payment for Maya Terminal (12 months) Php 11,148 / unit
☐ Outright payment for Maya Terminal (24 months) Php 21,096 / unit

☐ Monthly subscription plan for Maya Terminal Lite Php 779 / month
Maya Terminal Lite
☐ Monthly subscription plan for Maya Terminal Lite* Php 599* / month
*With minimum payment volume requirement of Php 100,000 per month

Ms. Injielou B. Sepria

Please sign here