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Assessment 4: Staff Training Session

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Student Name

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Capella University

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Course Name

Prof Name
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MAR 10, 2024
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Staff Training Session
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Good morning, team. I'm Wilfrid Louis, your nursing leader, and I'm thrilled to lead you through
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our training session on the telehealth-integrated Electronic Health Record (EHR) system. Today,
our goal is to introduce this new technology at Blue Ridge Medical Center, enhance your
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understanding, and ensure a seamless transition to its use. Ultimately, we aim to integrate this
technology smoothly into our workflows to elevate patient outcomes and satisfaction. Please
feel free to ask questions as we progress; we'll allocate dedicated time for that at the end of the
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session. If you have any lingering uncertainties, you can document them or discuss them with
your supervisors for further clarification in upcoming sessions. Now, let's kick things off with an
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overview of the telehealth integration proposed for Blue Ridge Medical Center.
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Objectives:
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Our objectives for today's training session are as follows:


- Understand the purpose and use of telehealth-integrated EHRs, including their benefits and
limitations.
- Explore the importance of successful deployment and discuss privacy and confidentiality
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concerns associated with these systems.


- Delve into how we'll evaluate the effectiveness of this technology and address ongoing training
and technical support needs.

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Purpose of the Telehealth Integrated EHR System:

The telehealth-integrated EHR system combines telehealth technology with our existing
electronic health record system, enabling virtual care, online consultations, and diagnostic
treatment. This integration enhances the accuracy of medical records, offers portal access, and
empowers patients with integrated data for informed decision-making.

Use of Telehealth-Integrated EHRs:

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These systems facilitate virtual consultations, reducing wait times and infection risks. Patients,
doctors, and nurses can access medical advice, treatment recommendations, and health

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information remotely, facilitating proactive treatment through remote monitoring.

Limitations of Telehealth-Integrated EHRs:

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While these systems offer numerous benefits, they also present challenges such as limitations

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in comprehensive physical examinations, security concerns, and potential impacts on the
patient-provider relationship.

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Risks and Benefits of Telehealth-Integrated EHR System:
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Today, we'll explore both the benefits, such as increased access to care and enhanced patient
engagement, and the risks, including privacy issues and technical glitches, associated with
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these systems.

Requirements for Successful Deployment:


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To ensure successful deployment, we need to focus on our technological infrastructure,


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including bandwidth, data security, and interoperability. Ongoing training and education for
healthcare providers and patients are also crucial.
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Patient Confidentiality and Privacy:


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Protecting patient privacy involves implementing measures such as end-to-end encryption, user
authentication, data audits, and clear communication, all aligned with HIPAA regulations.
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Evaluation and Criteria for Assessing Technology Effectiveness:

We'll evaluate the effectiveness of this technology through comparative analysis, end-user
feedback, and criteria such as patient satisfaction and data security.

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Ongoing Training and Technical Support:

Continuous training, including hands-on sessions, workshops, and online modules, will be
provided to ensure proficiency. IT support will be readily available through help desks and
helplines.

Conclusion:

Thank you for participating in today's training session. We've covered a lot of ground regarding

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telehealth-integrated EHRs, and I appreciate your engagement. If you have any questions or
concerns, please feel free to share them now, and I'll do my best to address them.

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Question and Answer:

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I'm here to assist you with any queries you may have. Let's open the floor for discussion.

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References
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Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact
on the future. Cureus, 12(8), e9891. https://doi.org/10.7759/cureus.9891

Do you need Help to complete your Capella Uni MSN FlexPath Class in 1 Billing?
Call Us Now (612) 234-7670
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Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centered care and patient
autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38.
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Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A.
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Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine

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Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current
Psychiatry Reports, 23(9), 61. https://doi.org/10.1007/s11920-021-01274-4

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