NURS FPX 6214 Assessment 4 Staff Training Session

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Assessment 4: Staff Training Session
Student Name
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Capella University
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Course Name
Prof Name
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April 10, 2024
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Staff Training Session
Good morning, everyone. I'm Wilfrid Louis, the nursing leader, and I'm here
to guide the training on the incorporation of telehealth into our Electronic
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Health Record (EHR) system. Today's session is tailored to introduce this

new technology at Blue Ridge Medical Center. Our objective is to enhance
your understanding, address any inquiries you may have, and ensure a
seamless transition to the new system. Ultimately, our aim is to implement
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this technology to improve patient outcomes and satisfaction within our

organization. If you have any questions, we'll reserve time at the end to
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address them, and I'm available to assist with any concerns.

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For any additional questions beyond this session, please document them or
communicate them to your supervisors for prioritization in our upcoming
training sessions. Before we proceed, let's briefly recap the proposed
telehealth integration for Blue Ridge Medical Center. This integration,
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referred to as the medicine portal, aims to tackle current organizational
challenges such as care gaps, inconsistent reporting, medical errors, and
appointment adherence issues. The decision to adopt this system was
informed by a needs assessment aimed at enhancing clinical outcomes.
Objectives
Now, let's outline the objectives of today's presentation and what we intend
to cover during this training session:
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1. Understand the purpose, usage, and potential drawbacks of
telehealth-integrated EHRs.
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2. Explore the advantages and risks of Telehealth Integrated EHRs,
considering diverse perspectives.
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3. Highlight the importance of successful deployment of
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4. Address privacy and confidentiality concerns related to
5. Discuss how the organization will assess the effectiveness of the
technology.
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6. Outline ongoing training and technical support needs for staff during
implementation.
Conclusion
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Question and Answer Session

Purpose of the Telehealth Integrated EHR System
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The telehealth-integrated EHR combines telehealth technology with the

electronic health record system, enabling virtual care, online consultations,
and diagnostic treatment. This integration enhances medical record
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accuracy, offers portal access, and supports patient decision-making based

on integrated data (Haleem et al., 2021). Research indicates that telehealth
technologies promote coordinated care for chronic patients, providing
timely interventions and reducing hospital-acquired infections (Davidson,
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2020). Furthermore, the integrated system improves healthcare delivery
efficiency, accessibility, and quality.
Use of Telehealth-Integrated EHRs

These systems facilitate virtual consultations, reducing wait times and
infection risks. Patients, physicians, and nurses can access medical advice,
treatment recommendations, and health information. Remote monitoring of
vital signs and conditions enables proactive treatment.
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Limitations and Downsides of Telehealth-Integrated EHRs
Challenges include limitations in comprehensive physical examinations,
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security concerns, and potential impacts on the patient-provider
relationship. Research suggests possible adverse effects on continuity of
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care. PX
Risks and Benefits of Telehealth-Integrated EHR System
This session will explore potential benefits such as increased access to
care, remote monitoring, and enhanced patient engagement. Risks include
privacy issues, digital literacy challenges, technical glitches, connectivity
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issues, and a potential lack of personal interaction.
Requirements for Successful Deployment

Successful deployment requires attention to technological infrastructure,
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including bandwidth, data security, and interoperability. Continuous training

and education for healthcare providers, patients, and families are essential
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for effective use.
Patient Confidentiality and Privacy

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Ensuring patient privacy involves measures such as end-to-end encryption,

user authentication, data audits, informed consent, clear communication,
data anonymization, and multiple authentication protocols aligned with
HIPAA regulations.
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Evaluation and Criteria for Assessing Technology Effectiveness
Evaluation involves comparative analysis, user feedback, surveys, and
hospital statistics. Criteria include patient satisfaction, data security,
provider efficiency, and financial impact.
Ongoing Training and Technical Support

Ongoing training includes initial hands-on training, annual sessions, regular
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workshops, webinars, online modules, videos, quizzes, and user-friendly
manuals. IT support is available through help desks and helplines.
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Conclusion
This training session aimed to provide practical knowledge about
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telehealth-integrated EHRs, covering risks, benefits, deployment
requirements, interprofessional collaboration, and evaluation. Thank you for
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your participation and patience.
Question and Answer

Please feel free to share any concerns or questions; I'm here to assist you.
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References
Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient patient care
delivery: A review. Risk Management and Healthcare Policy, 12, 67–73.
https://doi.org/10.2147/RMHP.S179259
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Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo Hidalgo, L., &
Görges, M. (2022). Empowering patients through virtual care delivery: Qualitative study With
micro practice clinic patients and health care providers. JMIR Formative Research, 6(4),
e32528. https://doi.org/10.2196/32528
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Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration
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of telehealth and coordinated care approaches impact health care service organization structure
and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282. https://doi.org/10.2196/20282
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da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health
practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192.
https://doi.org/10.3390/healthcare9091192
Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A
PRISMA-compliant systematic review. Medicine, 99(8), e19290.
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https://doi.org/10.1097/MD.0000000000019290
Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for
Nurse Practitioners: JNP, 17(2), 218–221. https://doi.org/10.1016/j.nurpra.2020.09.013
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Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare:
Capabilities, features, barriers, and applications. Sensors International, 2, 100117.
https://doi.org/10.1016/j.sintl.2021.100117
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Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare disparities time for
redemption: a narrative review. BMC Medical Informatics and Decision Making, 23(1), 1-10.
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https://doi.org/10.1186/s12911-023-02194-4
Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018).
deploying your telehealth platform. Seminars in Plastic Surgery, 32(4), 172–175.
https://doi.org/10.1055/s-0038-1672150
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Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact
on the future. Cureus, 12(8), e9891. https://doi.org/10.7759/cureus.9891
Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centered care and patient
autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38.
https://doi.org/10.1186/s12910-022-00777-w
Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A.
(2021). Advantages and disadvantages of telemedicine during the COVID-19 pandemic era
among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1), 110–115.
https://doi.org/10.15537/smj.2021.1.25610
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Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine
for chronic disease management during the Covid-19 pandemic. NEJM Catalyst Innovations in
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Care Delivery, 1(3). https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0123
Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current
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Psychiatry Reports, 23(9), 61. https://doi.org/10.1007/s11920-021-01274-4
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Assessment 4: Staff Training Session

Health Record (EHR) system. Today's session is tailored to introduce this

this technology to improve patient outcomes and satisfaction within our

address them, and I'm available to assist with any concerns.

Question and Answer Session

The telehealth-integrated EHR combines telehealth technology with the

accuracy, offers portal access, and supports patient decision-making based

Use of Telehealth-Integrated EHRs

issues, and a potential lack of personal interaction.

Requirements for Successful Deployment

including bandwidth, data security, and interoperability. Continuous training

for effective use.

Patient Confidentiality and Privacy

Ensuring patient privacy involves measures such as end-to-end encryption,

Ongoing Training and Technical Support

Question and Answer

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