COLLEGE OF COMPUTING, INFORMATICS AND MATHEMATICS

UNIVERSITI TEKNOLOGI MARA

DIPLOMA IN INFORMATION MANAGEMENT

CDIM110

FOUNDATION OF RECORDS MANAGEMENT [IMD 161]

INDIVIDUAL REPORT:
ARTICLE REVIEW

PREPARED BY:
NUR AMALIENA BINTI HAITUNIZAM [2023683606]
CLASS:
JCDIM1102E

PREPARED FOR:
SITI NOORSIAH BINTI JAMALUDIN
 ACKNOWLEDGMENT

Upon of the completion of this Management assignment, I would like to express

my thankfulness to many parties. First, I would like to Thank ALLAH, the most
merciful and beneficent the one who gave me strength and knowledge to
complete this assignment. Without His grace this project will not be
implemented.
Next, I would like to express my sincere gratitude to my IMD123 lecturer,
Madam Siti Noorsiah binti Jamaludin, who gave me this opportunity to fulfil this
assignment. She gave me exemplary guidance, monitoring, and constant
encouragement throughout the course of this assignment. I am very thankful for
her overall support. My thanks also go to my friends who are directly or
indirectly involve in completing this assignment. Last but not least,
I would to express my gratitude towards my families for their assistance
which further motivate me and their kind cooperation which help me to complete
this assignment like to wish thank you to my parents and fellow friends for
their assistance which further motivate me to complete this assignment. I
have no valuable words to express my thanks, but to be thankful for every person
that gave me favours.
 ABSTRACT

This report consist the review of two articles, “Records Management Strategies
and Professional Performance of Administrative Staff”. The article examined
record-keeping practices among Laguna State Polytechnic University employees
and if such practices impact their productivity. People of various ages, genders,
periods of service, and job functions handle records in different ways, according to
a survey conducted among 59 employees. But how well they performed their jobs
was unaffected by these disparities. Additionally, the study found that efficient
record-keeping enhances employees' job performance. The study concludes that
by training employees in better record-keeping practices and conducting more
performance reviews, the university could improve operations. The next journal
review is organizations in the public and private sectors are beginning to
understand the connection between providing quality services and good records
management. Higher education institutions have failed to recognize the
importance of records management in providing high-quality services,
nevertheless. Among other things, this could be caused by a lack of management
policy frameworks, document destruction, and a shortage of qualified workers.
These organizations are unable to succeed as a result. In order to improve service
quality, this article aims to implement solutions for better record management in
higher education institutions.