Order Number KM70902466SE

Category Number G14

High Speed Color Scanner

Model No. KV-S4065CL
KV-S4065CW
KV-S4065CWCN
KV-S4085CL
KV-S4085CW
KV-S4085CWCN
Subject : Part change and others
Please file and use this supplement manual together with the service manual for Model No.KV-S4065CL/
S4065CW/S4065CWCN/S4085CL/S4085CW/S4085CWCN, Order No.KM708043756CE.

TABLE OF CONTENTS
PAGE
1 TOPICS OF MAIN CHANGED CONTENTS---------------- 2
2 “SECTION 9 SERVICE UTILITY & SELF TEST”--------- 3
2.1. “Section 9.3 Operation” ---------------------------------- 3
3 “SECTION10 TROUBLESHOOTING ------------------------ 4
3.1. “Section 10.1 Trouble-shooting-1 (with no
error message on PC)”----------------------------------- 4
4 “SECTION 14 PARTS LOCATION AND MECHANI-
CAL PARTS LIST” ------------------------------------------------ 5
4.1. “Section 14.2. Board Box Unit and others”---------- 6
4.2. “Section 14.3. Sub Chassis” ---------------------------- 7
4.3. “Section 14.4. Main Chassis” --------------------------- 8
4.4. “Section 14.5. Packing” ---------------------------------10
5 “SECTION 15 REPLACEMENT PARTS LIST” ----------12
5.1. “Section 15.1. CONTROL Board” --------------------13
5.2. “Section 15.22. AFE Board”----------------------------14

© Panasonic Communications Co., Ltd. 2009 Unau-

thorized copying and distribution is a violation of law.
1 TOPICS OF MAIN CHANGED CONTENTS
Remarks
Important level codes and Reason codes for the following changed contents
1. Important level codes
A: High
B: Middle
C: Low
2. Reason Codes
(1) Change Spec. (Product Number, Engineering change, and others)
(2) Add information on Products KV-S4065CL/ S4065CW/ S4065CWCN/ S4085CL/ S4085CW/ S4085CWCN
(3) Correction

Section No. Contents Reference Section Remarks

(Original Service on this supplement
Manual)
9 1. Add the Error Code “Pointer Position Error” 2. “SECTION 9 SERVICE B-(2)
UTILITY & SELF TEST”
10 1. Add the Trouble-shooting for Slip Detect Sensor Roller (2) 3. “SECTION 10 TROU- A-(2)
BLESHOOTING”
14 1. Change part numbers for mechanical parts 4. “SECTION14 B-(1)
2. Add the new part number for Stack Pad PARTS LOCATION AND
MECHANICAL PARTS
LIST”
15 1. Change part numbers for electrical parts 5. “SECTION15 B-(1)
REPLACEMENT PARTS
LIST”

2
2 “SECTION 9 SERVICE UTILITY & SELF TEST”
2.1. “Section 9.3 Operation”
2.1.1. “Section 9.3.2 Error Code”
Fig.9.3.2.3 Error Code
Classifica- Error Code Contents
tion ST1 ST2 ST3 ST4
Code
- 00 00 00 00 No error
- 08 00 00 00 Imprinter selection is set to the post mode as the scanning
condition even though the pointer position is in the
straight-pass direction.
- 0A 00 00 00 Stop by clicking “STOP”
- 0B 00 00 00 Stop by ADF stop-command
U11 11 x 00 00 Paper feed jam (ST2: 0 A document didn’t reach the Waiting Sensor./
:1 Detected by Slip Detect Sensor (2) / 2: Detected by Slip Detect Sensor (1)
U12 12 00 00 00 Conveyor jam 1 (Paper didn’t reach the Starting Sensor.)
U13 13 00 00 00 Conveyor jam 2 (Paper didn’t reach the Paper Jam Sensor.)
U14 14 00 00 00 Conveyor jam 3 (Paper didn’t reach the Exit Sensor.)
U16 16 00 00 00 Exit jam 1 (Paper did not pass through the Exit Sensor.)
U17 17 00 00 00 Exit jam 2 (Paper did not pass through the Drive Roller 3.)
*1U18 18 *1xx 00 00 Document remains in scanner (*1ST2: Sensor Information)
U20 19 00 00 00 Skew error
U23 1C 00 x x Double feed error (ST3:0 Feed interval /:3 Ultrasonic)
(ST4: 0 Center / :1 Left / :2 Right)
U24 1D 00 00 00 Detect document with staples (Skew detection)
U25 1E 00 00 x Detect document with staples (Double-feed detection)
(ST4: 0: Center / 1: Left / 2: Right)
*2U26 1F *2x 00 00 Detect document with staples (Bent-paper detection)
(*2ST2: Bent Sensors’ Information)
U30 20 00 00 00 Front Door open
U32 22 00 00 00 Post-imprinter Door open
U34 24 00 00 00 Pre-imprinter Door open
F17 87 x 00 00 SD-RAM error
(ST2:1 SD-RAM error for the front default image/ :2 SD-RAM error for the
back default image/ :3 SD-RAM error for front deskew / :4 SD-RAM error for
back deskew)
F18 88 x 00 00 Extension SD-RAM error
(ST2:1 Extension SD-RAM error for the front image/ :2 Extension
SD-RAM error for the back image)
F30 94 00 00 00 FAN 2 error
F31 95 x 00 00 Analog IC error (ST2: bit 0 to 3 IC1 to IC4 for front /: bit 4 to 7 IC1 to IC4 for
back)
F33 97 00 00 00 USB IC error
F34 98 00 00 00 EEPROM error
F35 99 x 00 00 DSP error (ST2: 0 Communication error / : 1 DDR2 error)
F36 9A x 00 00 Front Gate Array error (ST2:0 Access error /:1 Shading RAM error)
F38 9C x 00 00 Back Gate Array error (ST2:0 Access error /:1 Shading RAM error)
F40 30 00 00 00 Hopper error
F42 32 00 00 00 DFP error
F50 40 00 00 00 Waiting Sensor adjustment error
F51 41 00 00 00 Starting Sensor adjustment error
F52 42 00 00 00 Skew (R) Sensor adjustment error
F53 43 00 00 00 Skew (L) Sensor adjustment error
F54 44 00 00 00 Paper Jam Sensor adjustment error
F55 45 00 00 00 Exit Sensor adjustment error
F60 50 00 00 00 Front side gain adjustment error
F61 51 00 00 00 Front side black level adjustment error
F62 52 00 00 00 Back side gain adjustment error
F63 53 00 00 00 Back side black level adjustment error
F80 60 00 00 x Double Feed Detector error
(ST4:0 Center /:1 Left /: 2 Right)

3
3 “SECTION10 TROUBLESHOOTING
3.1. “Section 10.1 Trouble-shooting-1 (with no error message on PC)”
Phenomenon Possible Cause
No power 1. Power cord is not inserted correctly
2. Cables in the scanner are not connected
properly. (especially around POWER Board)
3. FAN 1 does not rotate.
4. Power circuit (including one of the safety
circuits) does not work correctly.
5. LED (Indicators) or its drive circuit does not1. Replace CONTROL Board.
work correctly.
6. Boot program for this scanner does not work 1. Replace CONTROL Board.
correctly.
Scanned image has some 1. Dust on Image Sensor Cover (F) or Image Clean the cover surface.
problems (ex: black line or Sensor Cover (B)
band, white line or band) 2. Dust on the CIS lens inside Image Sensor
Cover
3. CIS ((F) or (B)) or AFE ((F) or (B)) Board is 1. Execute “Image Sensor Output" in Sec. 9.3.6
broken.
4. Dust on the Slip Detect Sensor
Roller (2)
Scanning position is 1. When reassembling CIS or mechanical parts
shifted. related to conveying documents,
re-adjustment is not done.
2. When replacing CONTROL Board, CIS, or
mechanical parts related to conveying
documents, re-adjustment is not done.
The document skews or 1. Document Guides are not set to match the
has a crease when size of the document on the Hopper Tray.
scanning. 2. Rollers are dirty.
3. Rollers are not properly attached to the
default position when assembling.
4. Rollers have reached their life expectancy
5. The Roller Pressure Sensor is not adjusted
properly.
4
Check Point Remarks
Insert the power cord correctly.
Insert the cables properly. Pay attention
when
reassembling
the scanner.
1. Try to rotate the FAN 1, manually.
2. Remove the FAN 1.
1. Replace POWER Board.
2. Replace DRIVE Board.
3. Replace PANEL Board.
Remove the cover, and then clean the lens.
to check the CIS condition.
2. Replace the CIS ((F) or (B)).
3. Replace the AFE ((F) or (B)) Board.
1. Open the Paper Feed Roller Cover and
blow off the dirt from the Slip Detect
Sensor Roller (2) while rotating it.
Execute “All Position" and/or "Individual
Position" in Sec. 9.3.7 to adjust the scanning
position.
Execute "All Position" and/or " Individual
Position" in Sec. 9.3.7 to adjust the scanning
position.
Set the Document Guides correctly.
Clean the rollers.
Assemble the rollers properly again.
Replace the rollers after inspecting them.
1. Execute "Roller Pressure Sensor Level" in
Sec. 9.3.6 to check the pressure to the Paper
Feed Roller.
2. Re-assemble the spring. (Location: See 8.3.26.)
3. Check the following connection and soldering
condition on each connector.
a. CN1016 (CONTROL Board) to Relay
connector (Roller Holder Unit)
b. Relay connector to Roller Pressure Sensor
4. Check the following parts' soldering condition to
repair it.
→ CN1016, IC1022, IC1023, IC1024, and their
surrounding circuits
5. Check the following signals.
→ CN1016-1st pin: 500 Hz (See Fig.1.)
→ CN1016-2nd pin: 5 V
→ CN1016-3rd pin: 5V or less pulse (See Fig.2.)
6. Replace faulty parts or boards.
4 “SECTION 14 PARTS LOCATION AND MECHANICAL
PARTS LIST”

5
4.1. “Section 14.2. Board Box Unit and others”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
17 AL5 FGC-8 B Clamper
18 PJWP09990M PJWP099901M B CONTROL Board for KV-S4085CW/KV-S4085CWCN/KV- (RTL)
S4085CL PbF
18 PJWP09991M PJWP099911M B CONTROL Board for KV-S4065CW/KV-S4065CWCN/KV- (RTL)
S4065CL PbF

6
4.2. “Section 14.3. Sub Chassis”
4.2.1. “Section 14.3.1. Sub Chassis-1”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
29 PJUEC0269Z PJUEC0269Y B Free Roller Plate 1

4.2.2. “Section 14.3.2. Sub Chassis-2”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
29 PJUEC0269Z PJUEC0269Y B Free Roller Plate 1
132 PBHRA0150Z PBHRA0150X B Ink Absolution Felt

7
4.3. “Section 14.4. Main Chassis”
4.3.1. “Section 14.4.2. Main Chassis-2”

8
Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
111 PJDFC0251Z PJDFC0251Y D DFP Roller Shaft
120 PJMCC0119Z PJZU09999M B Relay Shield Cover
137 PBHRA0150Z PBHRA0150X B Ink Absolution Felt
179 - RWPS10-100 D Polyslider

9
4.4. “Section 14.5. Packing”

10
Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
4 PJQXC0125Z PJQXC0125Y B Installation Manual (English)
7 PJQXC0133Z PJQXC0133Y B Installation Manual (traditional Chinese)
8 PJJXC0203Q PJJXC0203K B CD-ROM (Except for China)
8 PJJXC0203P PJJXC0203K B CD-ROM (Except for China)
8 PJJXC0203N PJJXC0203K B CD-ROM (Except for China)
8 PJJXC0340W PJJXC0340S B CD-ROM (Only for China)
8 PJJXC0340V PJJXC0340S B CD-ROM (Only for China)
21 - PJPNC0258Z B Stacker Pad

11
5 “SECTION 15 REPLACEMENT PARTS LIST”

12
5.1. “Section 15.1. CONTROL Board”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
IC1011 PJWI09990M PJWI099901M B IC Flash
IC1055 TMP32M6435U5 C2HBCY000036 B IC

13
5.2. “Section 15.22. AFE Board”
5.2.1. “Section 15.22.1. AFE (F) Board (KV-S4085CW/KV-S4085CWCN/KV-S4065CW/KV-S4065CWCN)”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
R7 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R8 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R21 ERJ3GEYJ100 ERJ3GEYJ331 B 330 / (1/10W)
C13 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V
C24 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V

5.2.2. “Section 15.22.2. AFE (B) Board (KV-S4085CW/KV-S4085CWCN/KV-S4065CW/KV-S4065CWCN)”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
R7 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R8 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R21 ERJ3GEYJ100 ERJ3GEYJ331 B 330 / (1/10W)
C13 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V
C24 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V

5.2.3. “Section 15.22.3. AFE (F) Board (KV-S4085CL/KV-S4065CL)”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
R7 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R8 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R21 ERJ3GEYJ100 ERJ3GEYJ331 B 330 / (1/10W)
C13 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V
C24 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V

5.2.4. “Section 15.22.4. AFE (B) Board (KV-S4085CL/KV-S4065CL)”

Safety Ref.No. Part No. Code Part Name & Description Remarks
Original New
R7 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R8 ERJ3GEYJ470 ERJ3GEYJ102 B 1K / (1/10W)
R21 ERJ3GEYJ100 ERJ3GEYJ331 B 330 / (1/10W)
C13 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V
C24 ECJ1VB1H102K ECJ1VB1H103K B 0.01 / 50V

14