Job Description: Holiday Cruise Expert (Sales Development)

Industry: Hospitality/Travel Management

Location: Noida

About Company:
Cordelia Cruises is India's only premium cruise line. We aspire to promote and drive the cruise culture in India through
experiences that are stylish, luxurious, and, most importantly, inherently Indian. Empress boasts 796 cabins, 11 decks, multi-
cuisine restaurants, bars & lounges, live entertainment, a rock climbing wall, casino, spa overlooking the ocean and so many
activities to keep you entertained all day long. Its more than a destination. It’s a literal city on the sea!

Work Responsibilities:
• Conduct outbound calls to potential customers to introduce Cordelia Cruises and generate interest and close the
sales on call.
• Effectively communicate product features, benefits, and pricing to prospects.
• Identify and understand customer needs, and tailor solutions to match their requirements.
• Provide accurate and up-to-date information about products and services to address customer inquiries.
• Utilize strong persuasion and negotiation skills to close sales and meet or exceed sales.
• Maintain detailed and accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with team members to share insights, strategies, and best practices for achieving sales goals.
• Keep abreast of industry trends and competitor offerings to better position our products/services.
• Follow up with potential customers who have shown interest but have not yet made a purchase.
• Continuously improve sales techniques through ongoing training and self-development.
• Provide regular reports on call outcomes, sales conversions, and key performance indicators.
• Maintain professionalism, positivity, and a customer-centric approach in all interactions.
• Maintain a strong understanding of our products, services, and industry trends to position them effectively.

Key Skills:
• Proven experience in Tele-sales, tele marketing or similar role with successful track record of meeting or
exceeding sales.
• Exceptional communication and interpersonal skills, with ability to build rapport and establish positive
relationship over the phone.
• Strong persuasion skills to close deals and handle objections effectively.
• Excellent time management and organizational skills to prioritize tasks and manage a high volume of calls.

Additional Information:
• This is a full time position, requiring your dedicated commitment to our sales initiatives and customer engagement.
• Six Days Working: The Holiday Cruise Expert position involves a six-day workweek, enabling you to maximize
your efforts in reaching out to potential customers and achieving sales goals.
• Rotational Week Off: We offer one-day rotational week off schedule.
• Reporting to Team Leader: The Holiday Cruise Expert will report directly to the respective Team manager.

What We Offer:
• Competitive salary.
• Professional development opportunities and continuous learning initiatives.
• A collaborative and innovative work environment that values diversity and inclusion.
• The chance to shape and work on the sales strategy for a rapidly growing organization.
Full-time Employee Benefits:
• Paid leaves: 25 days of annual paid leave for employees.
• Paid mediclaim: Comprehensive medical coverage of yearly Rs. 7 lakhs with premium of Rs. 850 per month for
maximum 6 immediate family members.
• Insurance coverage: Insurance package provided to all employees.
• Orientation tour on the cruise for one day.
• One complimentary sailing trip offered to employees and their families.
• Well-equipped cafeteria providing variety of delicious food options.
• Employee discounts on cruise booking for friends and family.
• Yearly employee recognition and award programs for outstanding performance.