Inside Sales Representative (Remote Working)

Target Total Earnings $50k - $110k based on performance, based on an hourly rate with uncapped
monthly commissions.

What we do.

We've revolutionized the way people work. With a hybrid model of working, to creating an
environment of community, we've changed how the world works. As the market innovator and
leader, our community teams are the most integral part of this change. Let's keep this
conversation going over really good coffee.

Why join us?

We're committed to impact, to change and to moving social and economic responsibility
forward.

Excellent customer service is just the beginning of how we grow people and businesses.

Carbon Neutrality, ES3: IWG will plant a tree on behalf of every NEW team member and
customer. This initiative already mirrors our move towards zero waste facilities throughout the
globe.

People are our passion and that begins with our team members. Join one of several ERGs
(employee resource group) focused on diversity, equity and inclusion.

And don’t worry, we’ll grow and develop you into your full potential; come with an eagerness to
engage and to learn, we’ll take care of the rest.

How you could contribute.

The landscape of work is undergoing a transformation. Bid farewell to the traditional 9-5 model
and say hello to a new era of work-life flexibility.

At IWG, our mission is to enhance the workday experience for millions of individuals. We're
seeking your energy and vibrancy. You bring the inspiration and dedication to serve, and we'll
present you with opportunities to guide clients toward solutions.

This role offers the flexibility to work remotely from home or at any of our locations across
North America. Your primary responsibilities will involve answering and making calls to
prospective and current customers, addressing their hybrid work needs. It's a 100% phone-
based position where you collaborate with businesses to comprehend their hybrid working
objectives and provide suitable services or customized solutions.
Success in this role hinges on achieving and surpassing monthly sales targets, consistently
outperforming daily metrics, and handling rejection with resilience. Managing a pipeline is a
crucial aspect, requiring great organizational and time management skills.

Your dedication will extend to reactivating inactive clients, offering solutions aligned with their
current needs, and ensuring a positive client journey. Achieving monthly sales goals, coupled
with a strong work ethic and tenacity, is pivotal. Additionally, you'll focus on obtaining referrals,
up-selling, cross-selling, and ensuring an optimal customer experience.

What we need from you.

Passion: customers are at the heart of what we do so you should have passion for interacting with a
diverse mix of customers from around the world. We offer a comprehensive induction and lots of sales
training after that so we will consider people from a range of backgrounds if you can bring your passion
and positivity to work every day!

Curiosity: Helping customers with their business issues and questions is at the heart of this job so
curiosity and flexibility will ensure your career starts brilliantly here.

Pride: Ensuring we match customers with the best solution for them is pivotal to our joint success so
taking pride in your knowledge of what IWG can offer customers is key.

Drive: Working as a team, your collective drive for success will deliver results for our customers, for you
and for IWG. With hundreds of career opportunities, your enthusiasm for greater things will match our
desire to grow. When faced with new challenges, or tough conversations, failure simply isn't an option.

Work life balance: schedule options.

• Full Time Four 10hour days of your choice beginning at 8AM Central Time Monday - Friday
• Full Time Mid-morning shifts beginning at 9AM Central Time Monday-Friday
• Full Time Three 9.5hour days of your choice Monday -Friday and Saturday-Sunday 9AM-3PM
Central Time
• Part Time Friday mid-morning shifts beginning at 9AM Central Time (8hrs) and Saturday-
Sunday 9AM-3PM Central Time (12hrs) 20hrs Total

What we offer.

Competitive compensation package, a robust employee development program to greater career

path opportunities. Additional perks to enjoy:

• Generous paid time off plans (sick and vacation)

• 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
• Competitive 401K Program, with a Company match
• Affordable and comprehensive health care for all full-time team members (and some
plan options for part-timers as well)
 • A monthly commission plan program, plus a starting hourly rate of $15.00, which will
increase to $29.42 for your first 3 months while you train and build up your
commissions.
o First year total earnings range from $50k to $65k between base and uncapped
commissions, increasing to an average of $70k to $110k for experienced team
members and top performers.
• A bright and inspiring work environment
• Training and development opportunities aligned with great career path opportunities
• A professional and inspiring workplace community (business casual attire required)
• Employee Assistance Program
• BenefitHub (access to corporate discounts with hundreds of partnerships)

What we are looking for…?

• Experience in Customer Service, Sales, or Account Management

• Excellent customer orientation and proven negotiation skills
• Strong appetite for learning and are keen on turning training and feedback into action and
continuous self-improvement.
• Ability to multi-task and manage time efficiently, strong verbal and written communication skills
• Capacity to build and maintain strong, long-lasting customer relationships
• Proven ability to Achieve and consistently exceed monthly sales goals- strong work ethic and
hunter mentality are key.
• Experience managing a pipeline of clients questions and overcoming customer objections and
rejection
• Confident in navigating between numerous tabs, multiple screens, and using video conferencing
tools
• Organized, adaptable and can think on your feet

IWG is driving & changing the future of work.