Business Correspondence

E-Correspondence

E- Correspondence (Written Communication) Electronic, Internet.

24×7- Onine Internet, etc.

 WWW = World Wide Web.

 System Interlinked Hypertext Document
 Internet Ki madad sedekh Pate hai (WWW)
Web Browser - UC Mini, Google,
etc.

HTTP Protocol- Language used on

Internet.
Security ke liye bhi use karte hai
(Hypertext Transfer Protocol)

WEB IS A PART OF BODY

BROWSER
Web Browser is a Software Application.
 Search Information-Information Nikalti Hai
 HTML –Hypertext Mark up Language.

UC BROWSER- Some of the Interactions/Buttons:

 Back/Forward Button-Going back to previous page/Going Forward to
next page.
 Tab Button-view multiple web page.
 Address Bar- (Also known as URL Bar) to retrieve web address.
 History- Links of web page previously visited.
 Home Page-Hota Hai Brings you back to the home page of your website.
 Search Button-Allows any item to be searched by search engine.
 Stop Button-Cancels loading of the current page.

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Business Correspondence

INTERNET
Network of Networks, Sending Images, Sound, Animation, etc
Connecting Different People
Internet ki help se E-Correspondence Hota Hai.

E-CORRESPONDENCE
 Electronic Correspondence
 Email Correspondence

 Email likhna Sbako Ana Chahiye

EMAIL
Message sending, Message Receiving
 Contract, Presentation, Text, Video, Audio, etc.
536 Billion – Users of Email
 Electronic Mail
 Photo Software Multimedia, etc

HISTORY
1965-MIT University- First ever Email was sent.
Father of Email-Tomlinson.
1974-Email in its improved form was being used.
1975- Efforts taken to make successful.
1990- User friendly Email

FEATURES OF EMAIL
 Electronic.
 HTML se chalta hai.
 Internet – Cost Effective.
 Benefit Packages- Delete Archive, etc.
 Interface- Cut, Copy, Paste.
 Attachment-File, Document.

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Business Correspondence

SPAN
Unwanted Messages
 Signature- Signature can be added.
 Search option.
 Cloud Pictures- Pictures can be stored in it.
 Changes at work place- Can be edited sometimes.

FEATURES OF EMAIL ACCOUNT

 Inbox- Count of emails received. Unread mails shown in bold.
 Sent Mail-Shows all emails sent from your account.
 Draft- Unsent Messages.
 Span-Unwanted Messages.
 Trash-Deleted Messages(Trash me jate hai)

OPTIONS OF EMAIL ACCOUNT

 Compose Mail- Mail Likhna.
 Contact- To find email address of person saved in your contacts.
 To Field-Address of the receiver if more than one use.
Cc- Carbon Copy (sirf dikhane ke liye).
Bcc-Blind Carbon Copy (bcc kiye hua person ko receiver nahi dekh
sakta).
 Subject- Main heading of the mail.
 Text Area- Message likhne ka area.
 Send- To sent mail.
 Group Contact- Organized contacts.

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Business Correspondence

ELECTRONIC MAIL SYSTEM

 Optimising proper use-Email
 Proper Grammar- Spelling.
 Proper Tone.
 Courtesy.
 Avoid Emoticons (smileys, etc).
 Separate accounts for official and personal mails.
 Avoid Planning.
 Attachments should be in limit.
 Signature- Standard, Name, Designation.
 Respond should be in 24 hours.
 Set up efficient email practice.
 Delete old messages.
 Review incoming messages.
 Block Email ID-Supplementary tool.
 Use features.
 Use formal language.

 Proper Email- Correspondence

EMAIL ETTIQUTTES (MANNERS)

 Mind your manners.

 Watch your Tone.
 Respectful Manners.
 Be concise.
 Not to use Emoji.
 Proper Grammar-Proper
Address.
 Use Mr/Mrs. Respectfully.

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Business Correspondence

ADVANTAGES AND DISADVANTAGES OF EMAIL:

ADVANTAGES DISADVANTAGES

 Managing email is easy.  Time Consuming.

 Fast Hai.  Misuse of ID and Password.
 It’s Inexpensive (kharcha nahi Can be hacked.
hota).  Impersonal Communication
 Email is easy to filter.  Misunderstanding-Language.
 Secured Transmission and  Vulnerability-Emails and info.
Reliable Can be lost by a simple hard
drive crash.
 It not Confidential.
 Cannot be used in case of
Emergency.
 Dependent on internet
connectivity

INTRANET
Built in Specific Organization
 In-house communication (office ke andar communication hota hai).
 Outsider not included.
 Central Communication area of the company.
 ASAP Information is provided-Application Software.

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Business Correspondence

BENEFITS
 Work Force Productivity-Faster use of applications relevant to their roles
and responsibility.
 Time –Faster distribution of needed information.
 Flexible Communication.
 Web Publishing
 Cost Effective(Company ka kharcha bach jata hai)
 Enhance Communication.
 Immediate Update.
 Promote Common Corporate Culture.

PURPOSE
 Internal Communication.
 Productivity Increases.
 Increases Quality.
 Flexible Communication between employees.
 Private messages can be sent by public network using
encryption/decryption.
 Managed by Communication, HR departments.
 Web Communication.

UNIQUE ACADEMY CS Shubham Modi 8087676157