ICA Chapter-9 - 14 Complete

DEVESH SINHA CLASSES
SAIL JUNIOR OFFICER (E-0) EXAM. 2024

CHAPTER -9. ENVIRONMENT MANAGEMENT IN SAIL
1. Who emphasizes the conducting our operation in an environmentally responsible
manner to comply with applicable regulation and striving to go beyond?
a. Corporate environmental policy
b. Corporate office
c. Environment management division
2. What is 4-R in its operation for conservation of natural resources including water to
ensure sustainable future?
a. Reduce, recover, report, recycle c. reduce , recover, report, result
b. Reduce, recover, recycle, reuse d. reduce, report, result, release.
3. What various emissions are generated due to use of energy and raw materal in steel
making process. a.CO2 b. SOx c. NOx d. dust e. all
4. What are four types of pollutants?
a. Air emissions b. effluent discharges c. Generation of noise
d. Solid waste e. all
5. Where is unit office of EMD?
a. Kolkata b. Delhi, c. Ranchi d. Dhanbad
6. EMD’s multifarious activities involving ________.
a. Proactive interface between SAIL units and regulatory agencies.
b. Monitoring and assessment
c. Technology dissemination
d. Awareness campaigns
e. All
7. The iron and steel industry in India is guided by following principal environmental act
and rules_______.
a. The water (prevention and control of pollution) Act, 1974.
The water (prevention and control of pollution) Rules, 1975
b. The Air (prevention and control of pollution Act, 1981
The Air (prevention and control of pollution Rules, 1982
c. The environment (protection) Act 1986
The environment (protection) Rules 1986
Noise pollution (Regulation and control) rules, 2000
Environmental Impact Assessment (EIA) Notification, 2006
Hazardous and other wastes (management and trans boundary movement) Rules
2016
Bio-medical waste management rules, 2016
Solid waste management Rules, 2016
plastic waste management rules, 2016
Construction and demolition waste management Rules 2016
E-waste management rules,2022
Batter waste management rules, 2022 d. All
8. What are the air pollution control equipment/ facilities?
a. Bag filters. c. multi cyclones e. de-dusting system
b. Electrostatic precipitators. d. ventury scrubber f. covered conveying system
g. all
9. Through which is emission of SO2 controlled?
DEVESH SINHA MOB. 6264193278 1

a. Use of coal with low sulphur content. b. desulphurized coke over gas as fuel
b. a&b d. none
10. Through which is emission of NOx controlled?
a. Multis litignition burners. b. use of coal with low sulphur
b. Desulphurized coke over gas a fuel d. none
11. In order of preserve water quality of natural water ______
a. Effluent treatment plants c. a &b.
b. Sewage treatment plants. d. none.
12. Full form of ZLO:- Zero liquid Discharge.
13. Full form of RWH:- Rain water harvesting.
14. “Catch the rain” campaign is related to _______.
a. Corporate environment policy b. EMD c. Ministry of JALSHAKTI
15. What various noise controlling measures have been adopted?
a. Acoustic enclosures b. Hoods. c. Acoustic logging d. all
16. The molten BF slag is granulated through ________ installed of BFs.
a. Cast house slag granulation plant (CHSGP) c. waste heat recovery
b. BOF slag plant d. all
17. “Development of steel slag based cost effective eco-friendly fertilizers for sustainable
agriculture and inclusive growth” through __________.
a. IARC-IARI b. ICAR-JARI c. ICAR-IRAI d. IARC-IRAI
18. SAIL has taken steps for utilization of BOF slog in rural road construction under
_____.
a. Pradhan Matri Gramin Sadak Yojna (PMGSY)
b. Mukya Matri Gramin Sadak Yojna (MMGSY)
c. Gramin Matri Sadak Yojna (GMSY)
d. All
19. Full form of SLF: ____ secured Land fill facility
20. As apart of commitment to sustainable energy practices ______ MW solar. Units have
already been commissioned of SAIL.
a. 6.245 MW. b. 6.425 MW c. 4.625 d.6.524MW
21. SAIL is gradually shifting to more energy- efficient and durable LED lightening
system, in consonancy with Govt. of India’s initiative _______.
a. Gaon ki ore b. Vocal for local c. unnat jyoti by afforedable LEDs for
all (UJALA) scheme
22. More than ______ Lakh LED lights have already been installed in recent years.
a. 7.43 b. 7.34 c. 6.425 d. 21.82
23. For developing Greenery, a cumulative of more than _______ million saplings have
been planted at SAIL.
a. 7.43 b. 7.34 c. 21.82 d. None
24. What are being maintained in townships of SAIL plants for preservation of several
species of __________.
a. Flora b. fauna c. a & b d. None
25. Vasundhara biodiversity park in an area covering ______ acres of land has been
developed near township at Durgapur Steel plant with water body.
a. 409 b. 7.34 c. 21.82 d. 6.425
26. Mined out area and water body of mine voids of _______ lime stone mines have been
taken up for ecological restoration by SAIL in association with Delhi University.

a. Thakurani b. Purnapani c. Dulki d. None
27. After successful restoration of Purnapani Limestone and Dolamite quarry Fresh
initiative have been taken for eco- restoration of ________ & _______ .
a. Meghagataburu b. Kiriburu c. a& b d. None
28. Environment- friendly disposal of polychlorinated diphenyls project being the first of
its kind in country and in compliance with “Stockholm Convention”. on persistent
organize pollutants was taken up by SAIL at ________ in partnership with MOEFCI
and UNIDO. a. DSP b. BSP c. RSP d. BSL
29. Persistent organic pollutants (POP) in any from shall be completely prohibited by
_______ a. 31 Dec. 2024 b. 31Dec 2026 c. 31 Dec 2030 d.none
30. SAIL started implementation of EMS ISO:14001 in its ________
a. BSP. b. RSP c. SSP. d. ISP
31. As per ministry of steel, GOI the iron &steel industry globally accounts for around
______% of total CO2 emissions on an annual basis where as in India it contributes
___ % to total emission.
a. 12,8 b. 8,12 c. 7,12 d.12,5
32. India’s emission intensity of ______tonne compared with global average emission
intensity of ______ tone CO2 / tone of crude steel.
a. 2.55, 1.85 b. 1.85, 2.55 c.8,12 d.2.55, 240
a.
33. The steel industry is responsible for around ______ MT of CO2 emissions annually.
a. 2.55 b. 1.85 c.240 d.212
34. The expect emission intensity of CO2 / tone of crude steel to ____ at an exponential
rate by 2030. a. triple b. single c. double d. none.
35. The ministry of steel is committed to Net- zero target by ______
a. 2030 b. 2070 c. 2050 d. 2025
36. National solar mission launched by MNRE in Jan ______ promotes use of solar
energy and helps reduce the emission of steel industry.
a. 2015 b. 2020 c. 2010 d. 2017
37. NEDO (New Energy and industrial Technology Development Organization) model
project for energy efficiency improvement is related to _______.
a. Chinese b. Japanese c. American d. Russian
ANSWER
1 2 3 4 5 6 7 8 9 10 11 12 13
A B E E B E D G C A C
14 15 16 17 18 19 20 21 22 23 24 25 26
C D A B A B C B C C A B
27 28 29 30 31 32 33 34 35 36 37 38 39
C B A C B A C C B C B

Chapter -10 MAJOR SERVICES IN STEEL PLANTS & THEIR ROLES

1. Purity of liquid oxygen and gaseous oxygen maintained is above. ________
a. 99% b. 99.55% c. 99.9% d. 100%
2. Liquid N2Gaseous N2 is maintained below _______ppm impurity and liquid Argon
below ______ ppm impurity .
a. 10,2 b. 2,10 c.8,12 d.12,8
3. O2, N2, Ar gases are separated from air using ________ in Air separation units.
a. Cryogenic Distillation process b. cryogenic storage vessel
c. Butter vessel
4. Liquid O2, N2, Ar are stored in ________.
a. Butter vessel b. Cryogenic storage vessels c. none
5. ______ enrichments helps in reducing coking coal, increasing pulverized coal
injection, optimising furnace chemistry and furnace temperature.
a. N2 b.O2 c. Ar. d. all
6. Liquid _____ is supplied for medical purpose across country in mobile cryogenic
tankers.
7. _____ is used for maintaining inert atmosphere during PCI grinding in BF. Purging
for controlling explosive mixture in pipelines and furnaces. Pneumatic gas for valve
operation.
8. _____ is also used as seal gas for various equipment and slag splashing in BOFS in
SMS deptt.
a. N2 b. O2 c. Ar d. All
9. ______ is used in production s of specialized
10. _______ is also used for bottom purging in converters of SMS-II.
11. RCL has _______ wings a. 2 b.3 c.4 d.5
12. NABL accreditation has been obtained in field of chemical and mechanical testing for
steel products by _______
a. DSP, RSP b. DSP, BSP c. BSP, RSP
13. NABL accreditation in the field of chemical and mechanical testing for steel product
by _____ are in process.
a. RSP, ISP b. RSP, SSP. c. ISP, DSP d. RSP, BSL
ANSWER :
1 2 3 4 5 6 7 8 9 10 11 12 13
B A A B B B A A C C D B A

CHAPTER -11 MAJOR FUNCTIONS IN STEEL PLANTS AND THEIR ROLES

• PPC is concerned with co-ordination planning activity in major manufacturing
unit of the plant.
• The function of PPC is always dynamic governed by dynamic market demands
policies and strategies of competitors.
• Co-ordination of planning activities starts with analyzing customer requirement
receive from EMO SAIL.
• Function of PPC department has been divided into 4 parts.
• The function of PPC deptt. is Sales co-ordination, planning , plant control & .
statistical cell .
• Management services department or industrial engineering deptt is Techno –
economic parameter standardization.
• The activity of IED is online scruting and recommendation of indents as Nodal
officer of ISC.
• The creativity award scheme (Implementation of Srujani) of DSP .
• Comprehensive AMC of photocopies (Xerox make machines) of DSP.
• Study and recommendation of different administration and mobile equipment of
RSP including administration items like (AC, PC, photocopiers M/CS)
MCQ
1. __________ is concerned with co-ordination planning activity in major

manufacturing unit of the plant.
a. PPC b. MSB c. IED
2. The function of PPC is always ______ governed by dynamic market demands policies
and strategies of competitors.
a. Static b. dynamic c. moving
3. Co-ordination of planning activities starts with analyzing customer requirement
receive from _____, SAIL.
a. CMO b. MSO c. SAI;CPM d. CCSO
4. Function of PPC department has been divided into _____ parts.
a. 3 b. 4 c. 5 d. 6
5. Which is not function of PPC deptt?

a. Sales co-ordination b. planning c. plant control

d. statistical cell e. Town administration
6. Management services department or industrial engineering deptt is ______ parameter
standardization.
a. Socio economic b.Techno – economic
c. Geographi-economic
7. The activity of IED is online scruting and recommendation of indents as ______ of
ISC.
a. Corporate officer b. Nodal officer
c. Plant manager
8. The creativity award scheme (Implementation of Srujani) of _______
a. BSP b. DSP c.RSP d. ISP
9. Comprehensive AMC of photocopies (Xerox make machines) of _______
a. BSP b. RSP c. DSP d. ISP
10. To look after for formulation and revisions the DOP (Delegation of Powers)
a. BSP, RSP b. RSP, Mines c. DSP, mines
11. Study and recommendation of different administration and mobile equipment of
_______ including administration items like (AC, PC, photocopiers M/CS)
a. DSP b. RSP c. BSP d. BSL
Answer :
1 2 3 4 5 6 7 8 9 10 11 12
A B A B E B B C B B B

Chapter -12 SAIL SAFETY ORGANISATION
• The company for achieving a safe and healthy environment Quarterly
• adherence to laid down standards and safe working procedures in each department/
shop is DSO & Safety steward
• DSO play an important role by monitoring safety aspects as forefront on daily basis?
zonal safety officers is deployed to monitor safety during various phases of project/
construction work?
• To facilitate in development of safety culture across the plants/ units, a safety

consultant of global repute has been deployed at 5 ISPs i.e. Bhilai, Bokaro ,Raurkela .
IISCO ,DSP & ASP
• SSO played a key role in preparation of NIT mainly w.r.t. defining the eligibility?
Capability criteria as well as evaluation of suitable bidders?
• An e-book of fatal accident case studies is published every year by SSO and
circulated to plants/ units leaving & Implementation.
• In accordance with MOS target of covering ______ % employees in training
programmes every year
• Full form of JCSSI :- joint committee on safety, health and environment in steel
industry.
• JCSSI is a unique bipartite forum at national level with representation from major
central trade union and management of major steel producers of the country.
• Sharing of information among members is also facilitated through JCSSI website-
wwwjesii.com.
• An e-book covering good safety systems and practices of steel industry and important
points of safety consultants compiled by SSO released by director (T.P & RM), SAIL
at MTI, Ranchi was 4 Oct. 2023.
• The book “SAMIKSHA” released by Director (T,P&RM), SAIL at MTI, Ranchi was
22 March 2023.

• A new initiative titled “SURAKSHA MANTHAN” was launched to align the
thinking and working of SSO with plants/ units.
• A new safety interaction module was conceived for better communication and
implementation for achieving zero fatality --- SAMPARK.
• SPARSH was new initiative introduced by SSO in the beginning of all training
programmes at MTI, Ranchi with a view to sensitize and orient employees to achieve
the target of “zero fatality” in SAIL?
• DSP was safety operating committee (SOC) was formed for 1st time and first meeting
on the theme” safety during steel making” organized during 12th-13th Oct.23. The
meeting was attended by 73 participants from 19 organizations?
• The executives E-7&below have been assigned one or more of the desk covering all
plants and units of SAIL.
• At SSO, personnel are broadly categorized as non-executive and executives?
Grade Nos
E-9 01
E-8 01
E-7 04
E-6 02
E-5 05
E-3 02
S-11 02
S-9 01

MCQ Chapter -12 SAIL SAFETY ORGANISATION
1. Sail has internationally established standards are adopted for safety, occupation of
health, quality and environment protection based upon the P-D-C-A philosophy of
continual improvement.
a. ISO: 45001 b. ISO: 9001 c. ISO:14001 d. All
2. Safety performance is regularly monitored at highest level of management
a. Board b. chairman c. Directors d. all
3. The company for achieving a safe and healthy environment
a. Monthly b. Half yearly c. Yearly d. Quarterly
4. Who ensure adherence to laid down standards and safe working procedures in each
department/ shop?
a. DSO b. Safety steward c. a&b d. none
5. Who play an important role by monitoring safety aspects as forefront on daily basis?
a. DSO b. Safety steward c. a&b d. none
6. Who is deployed to monitor safety during various phases of project/ construction
work?
a. DSO b. Safety steward c. zonal safety officers. d. none
7. The entire safety management system of SAIL hinges around 3 E’s of accident
prevention.
a. Engineering b. Education c. Enforcement d. all
8. Three tiers safety audits are being conducted at plant/ units-
a. Internally by concerned area safety officer of safety engineering deptt. and DSO
b. Safety audit by SAIL safety organization.
c. External safety audit by third parties as per statutory requirements.
d. All
9. To facilitate in development of safety culture across the plants/ units, a safety
consultant of global repute has been deployed at 5 ISPs i.e. _________.
a. Bhilai b. Bokaro c. Raurkela d. IISCO
e. DSP f. asp g. all
10. Who played a key role in preparation of NIT mainly w.r.t. defining the eligibility?
Capability criteria as well as evaluation of suitable bidders?
a. DSP b.SSO c. CCSO d. WSA
11. An e-book of fatal accident case studies is published every year by ______ and
circulated to plants/ units leaving & Implementation.
a. DSO b. CCSO c. SSO d. WSO
12. In accordance with MOS target of covering ______ % employees in training
programmes every year
a. 50% b. 100% c. 90% d. 80%
13. Full form of JCSSI :- joint committee on safety, health and environment in steel
industry.
14. _____ is a unique bipartite forum at national level with representation from major
central trade union and management of major steel producers of the country.
a. SSP b. DSO c. CCSO d. JCSSI
15. Sharing of information among members is also facilitated through ______ website-
wwwjesii.com.
a. SSO b. DSO c. JCSSI d. CCSO

16. Where are National safety day, world steel safety day celebrated by organizing
various competitions for employees of SAIL units and their words school children etc
to generate awareness?
a. Delhi b. Ranchi c. Kolkata d. Dhanbad
17. When was an e-book covering good safety systems and practices of steel industry and
important points of safety consultants compiled by SSO released by director (T.P &
RM), SAIL at MTI, Ranchi?
a. 4 Oct. 2023 b. 22 March 2023 c. 12 Oct 2023
18. When was the book “SAMIKSHA” released by Director (T,P&RM), SAIL at MTI,
Ranchi?
a. 4 Oct-2022 b. 22 March 2023 c. 12Oct. 2023
19. A new initiative titled “_______” was launched to align the thinking and working of
SSO with plants/ units.
a. SUKRITI b. SAMIKSHA c.SURAKSHA MANTHAN
d. SAMPARK
20. A new safety interaction module was conceived for better communication and
implementation for achieving zero fatality
a. SURAKSHA MANTHAN b. SUKRITI

c. SAMPARK d. SPARSH
21. Which was new initiative introduced by SSO in the beginning of all training
programmes at MTI, Ranchi with a view to sensitize and orient employees to achieve
the target of “zero fatality” in SAIL?
a. SPARSH b. SAMPARK
c. SAMIKSHA d. SUKRITI
22. Where was safety operating committee (SOC) was formed for 1st time and first
meeting on the theme” safety during steel making” organized during 12th-13th Oct.23.
The meeting was attended by 73 participants from 19 organizations?
a. BSP b. DSP c. RSP d. SSP
23. SSO has _________non-executives and _____ executives as on 1st Jan2024.
a. 3,15 b. 15, 3 c. 4.14 d. 5,13
24. The executives _____ have been assigned one or more of the desk covering all plants
and units of SAIL.
a. E-7&below b. E-5&below c. E-3& below d. E-6 &below
ANSWER :
1 2 3 4 5 6 7 8 9 10 11 12
D D D C A C D D G B C
13 14 15 16 17 18 19 20 21 22 23 24
D C B A B C C A B A A

Chapter – 13 TOTAL QUALITY PROCESS
1. What may be defined as the degree to which a set of inherent characteristics fulfils
requirements ? a. quality b. quantity c. Productivity
2. Max. speed of an aircraft is which type inherent characteristics ?
a. Temporal b. Functional c. Behavioral d. Ergonomic
3. Related to smell, touch, taste, sight, hearing are which type inherent characteristics?
a. Physical b. Sensory c. Temporal d. Ergonomic
4. Physiological characteristic or related to human safety is which type characteristic
? a. Physical b. Sensory c. Tempora d. Ergonomic
5. Punctuality, reliability, availability are which type of characteristics ?
a. Sensory b. Temporal c. Behavioral d. None
6. Courtesy ,honesty, veracity are which type of characteristics ?
a. Temporal b. Behavioral c. Sensory d. None
7. Mechanical, electrical, chemical or biological characteristics are which type of
characteristics ? a. Phsical b. Temporal c. Functional d. None
8. The concept of Total Quality represents the way a company runs its business and
it needs a structure approach embracing. A. Quality improvement b. Quality control
c. Both d. None
9. Just-in-time concept & other business improvement activities to mobilise for
organised creation of beneficial change in the business with outcomes as : a.
Continuous cost reduction b. Elimination of variability c. Reduction in plant
downtime d. Increase in yield e. Just-in-time concept f. Improved human relations
g. All 10. The total quality aims at _____ a. the prevention of defects b. starts at the
beginning of process c. Detection of defects at the end of product line d. All
11. Total quality management includes four major elements ___
a. System b. Pocesses c. Management d. People e. All
12. How many Quality Management Tools ? a. 6 b. 5 c. 7 d. 10
13. Seven Quality Management Tools are ___ a. a. Pareto Analysis/Diagram b.
Cause & Defect Diagram c. Stratification d. Check Sheet e. Histogram f.
Scatter Diagram g. Graph & Control Chart h. ALL
14.Supervisor’sRoleinTQP---
1. Study the existing cultural pattern 2. Identify those aspects, which need change
3. Secure active participation of others involved – including customer participation as
well as his active assistance
4. Start on a small scale and use results to broaden application
5. Make Quality improvement project by project and in no other way
6. Make use of available tools
7. Make studies with application of simple to sophisticated tools of SQC

8. Provide sufficient for mental change to take place
9. Training and self-development programmes should be carried out as planned
10.Avoid surprises
11.Build Quality into the products during manufacturing 15. Full form of SQC
16. Full form of ISO -- International Organization for Standardization.
17. By how many national standard making organization including BIS is ISO a
world body constituted ? a. 90 b. 9 c. 100 d. 81
18. Full form of BIS -- Bureau of Indian Standards .
19. ISO 9001 is the model for __________. a. Quality Management b. Quantity
Management c. Health Management d. None
20. The need for adapting ISO 9001 by the Indian industry gains significance with
the functioning of _____ . a. the European market b.the trust given by the
Government for boosting our export c. Both d. None
21. ISO 9001 defines a bare _______ of quality standards for products/services
being acceptable at international levels. A. minimum b. maximum c. Constant d.
None
22. There are over one million companies and organizations in over _______
countries certified to ISO 9001. A. 170 b. 180 c. 190 d. 200
23. Using ISO 9001 helps ensure that customers get _______ .
a.consistent b. good quality products c. services d. All
24. The objective of ISO 9001 is to provide a set of _______.
A. requirements b. Policies c. System d. None
25. ISO 9001 adopts a ______approach to quality that covers a wide range of topics,
including your supplier’s top management commitment to quality.
a. risk-based b. Health based c. Safety based d. None
26. How many Quality Management Principles ? a. 7 b. 8 c. 9 d. None
27. There are 7 Quality Management Principles ---
a. Customer focussed organization b. Leadership c. Engagement of people
d. Process approach e. Improvement f. Evidence based
decision making g. Relationship Management h. All
28. The principle will vary from organization to organization and can be expected to
change ______ . a. Under time b. Over time c. Both d. None
29. The areas of ISO 9001 certified are ____ . a. All plants b. Units c. Both d.
None
30. Who has received Integrated Management System (IMS) Certificate by a single
certifying agency (M/s DNV), integrating QMS, EMS, OHSAS & SAMS - becoming
the first SAIL unit ? a. BSL b. DSP c. RSP d. BSP
31. Full form of QMS --- Quality Management System
32. Full form of EMS --- Environmental Manangement System
33. Full form of OHSAS -- Occupational, Health and Safety Assessment Series
34. Full form of SAMS – Software Assessment Management System

35. Full form of DNV – Det Norske Veritas
ANSWER :
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
A B B D B B A C H D E C E
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35
A C B A D A A A H B C D
MCQ CHAPTER-14 SUGGESTION SCHEME / QUALITY CIRCLES

1. Which encompasses proven and outstanding practices for management of
organization and achievement of continuous improvement of processes, systems and
organizational culture?
a. Suggestion scheme b. Business excellence
b. Quality circle d. Standardization
2. B.E. initiatives can be applied to all kinds of businesses whether ______.
a. Private or public c. Small or large
b. For profit or not for profit d. all
3. Which come under the purview of board term “business excellence.”
a. Total quality Management e. business transformation
b. Six sigma f. lean manufacturing
c. Business improvement g. all
d. Process improvement
4. A _______ is the way in which an organization manages interrelated processes of
business in order to achieve product or service quality, operational efficiency
environmental performance, health and safety in work place and many more.
a. Business excellence c. Quality management
b. Management system d. ISO standardization
5. _____ is an independent non governmental organization with of 170 rational standard
bodies including BIS (Bureau of Indian standards).
a. Management system c. ISO
b. Business excellence d. Quality management
6. ISO was established in _______. a. 1950 b. 1947 c.1957 d. 1960
7. ISO has its head quarters in _______ Switzerland
a. Geneva b. Washington c. Kenbara
8. ISO standards are ________ standards.
a. Product b. service c. process d. quality
9. ISO standards cover a huge range of activities from technology to _______.
a. Food safety b. Agriculture c. health care d. all
10. ISO has developed over ________ international standards and ______ technical
committees and sub-committees to take care of standards development.

a. 825, 2500 c. 30,000, 825
b. 25,000, 825 d. 15,000 525
11. Full form of PDCA:- Plan-do-check-Act
12. _______ is a business methodology focusing on continuous improvement .
a. PDCA cycle c. business excellence
b. Management system d. all
13. PDCA cycle developed by _________.
a. Thyseen and Demag c. Dr. W. Edwards During
b. Johnson & Nicholuse
14. PDCA cycle is known as ________.
a. Plan cycle b. check cycle c. Demig cycle
rd
15. What is the 3 step of Demig cycle?
a. Do b. Plan c. check d. act
16. Full form of HLS: High level structure.
17. HSL is a set of ______clauses.
a. 5 b. 7 c. 4 d. 10
18. HSL is a set of 10 clauses, namely as below_________.
a. Scope b. Normative reference
c. Terms and conditions d. context of organization
e. Leadership f. planning
g. support h. operation
i. performance evaluation j. operatioj. improvement k. all
19. Integrated steel plant in SAIL are certified to following ISO standards ______
a. ISO 9001 : 2015 b. ISO 14001 : 2015 (EMS) c. ISO 45001 : 2018 (0HSMS )
d. ISO 50001 : 2018 (EnMS) e. ISO 27001 : 2013 (ISMS)
f. ISO 37001 : 2016 (ABMS) g. All
20. Full form of OHSMS:- Occupational Health &Safely management system .
21. Full form of EMS:- Energy management system .
22. Full form of ISMS:- Information Security management system .
23. Full form of ABMS:- Anti Bribery management system .
24. Non- ISO standards adopted by SAIL integrated plants _________
a. SA 8000:2014 – Social Accountability Standards
b. C.E. Mark certification – required for exporting product to European market.
c. a&b d. none
25. Recertification audits are held every _____ year
a. 5 b. 10 c. 15 d. 3
26. Surveillance audits are organized _______
a. Monthly b. half yearly c. quarterly d. Annually
27. A quality circle is a small group of employees _____ who volunteer to help in solving
development of problems with limited sources.
a. (4-10) b. 4-6 c. 5-10 d. 4-7

28. The concept of quality circle first organized in _______ in the early ______
a. Japan 1960’s c. China,1960’s
b. Europe, 1950’s d. America, 1960’s
29. The first quality circles were conceived and the first three circles registration with the
_____ union of scientists and engineers. (JUSE) in ______
a. European, 1962 b.Japanese, 1962 c. Japanese, 1960 d. American.1962
30. The concept of quality circle has taken nearly______ years to reach India after its
birth in Japan in 1962
a. 15 b.20 c. 25 d. 30
31. _______ was the first to launch quality circle in 1980.
a. SAIL b. RINL c. BHEL d. ESSAR
32. How many steps of problem solving in quality circle? a. 10 b.12, c.15, d. 7
33. Data analysis is the step _______ in quality circle. a. 5 b. 7 c.9 d.12
34. What is the step-11 in quality circle? a. define problem b. Data analysis c.
Regular implementation d. developing solution e. finding out root causes.
35. The twelve steps of problem solving in Q.c are __________
a. Identification of problem g. Data Analysis
b. Selection of problem h. Developing solution
c. Define the problem i. foreseeing probable resistance
d. Analysis of problem j. Trial implementation and check performance
e. Identification of causes k. regular implementation
f. Finding out root causes l. Follow up review m. all.
36. NCQC:- National convention on Quality concepts.
37. ICRCC:- International convention on quality control circles.
ANSWER
1 2 3 4 5 6 7 8 9 10 11 12 13
C D G B C B A C D B A C
14 15 16 17 18 19 20 21 22 23 24 25 26
C C D K G D D
27 28 29 30 31 32 33 34 35 36 37 38 39
B A B B C B B C M

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