ACKNOWLEDGEMENT

We owe a debt of gratitude to the following persons who have contributed to the success of our
assignment. Alhamdulillah, first of all we would like to thank God as finally we were able to
finish our assignment that have been given by Md. Enamul Haque Sir, Course instructor of
Supply Chain Management to us. This task has been done with all afford. Besides that, big thank
we address to our sir, Md. Enamul Haque, Chairman, Assistant Professor, Department of
Management, BSFMSTU for giving us this opportunity. On the Other hand, Thank to our
families for their encouragement and support throughout the assignment. Thank to our beloved
friends that always stick together and also work hard to produce this assignment with all afford
and responsibility. Finally we would like to express our gratitude to all those who have supported
us in ways both seen and unseen. Without your contributions, this assignment would not have
been possible.

Thank you

Sincerely,
Nadia Akter
ID: 21213101
3rd Year 1st Semester
Department of Management

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 Table of Contents

Contents
Introduction ..................................................................................................................................... 3
Company Overview ........................................................................................................................ 3
FedEx Brief History .................................................................................................................... 3
Vision .......................................................................................................................................... 4
Mission ........................................................................................................................................ 4
Culture ......................................................................................................................................... 4
Core Competency ........................................................................................................................ 5
Values .......................................................................................................................................... 5
FedEx’s Business Model ................................................................................................................. 5
Management Style .......................................................................................................................... 5
Organizational Structure of FedEx ................................................................................................. 6
Services of FedEx ........................................................................................................................... 7
Target Audience of FedEx .............................................................................................................. 7
Business Strategy of FedEx ............................................................................................................ 7
How FedEx Works? ........................................................................................................................ 8
Supply Chain Process of FedEx .................................................................................................. 8
Technology Functionality ........................................................................................................... 9
Value Added Services ................................................................................................................. 9
End-To-End Supply Chain of FedEx ........................................................................................ 10
Role of Data and Analytics in FedEx's Supply Chain ............................................................... 11
Challenges in managing Global Supply Chain ......................................................................... 11
The effect of COVID-19 on FedEx's Supply Chain .................................................................. 12
Overview of the Emerging Trends in Supply Chain ................................................................. 13
Pricing ........................................................................................................................................... 14
Use of Social Campaigns .............................................................................................................. 14
Competitors ................................................................................................................................... 14
Analysis......................................................................................................................................... 15
Financial Analysis ..................................................................................................................... 15

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 Political Analysis....................................................................................................................... 15
Economical Analysis ................................................................................................................. 15
Social ......................................................................................................................................... 15
Technological ............................................................................................................................ 15
Success Mantra ............................................................................................................................. 16
COSMOS ........................................................................................................................... 16
Hub and spokes Network: .................................................................................................. 16
Quality Standard: ............................................................................................................... 16
Corporate Social Responsibility ................................................................................................... 16
Criticism........................................................................................................................................ 17
SWOT Analysis ............................................................................................................................ 17
Strengths: ................................................................................................................................... 17
Weaknesses: .............................................................................................................................. 17
Opportunities: ............................................................................................................................ 17
Threats: ...................................................................................................................................... 17
Recommendation .......................................................................................................................... 18
Summary ....................................................................................................................................... 18
Conclusion .................................................................................................................................... 18
References ..................................................................................................................................... 18

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 FedEx in Supply Chain Management:

Enhancing Logistics and Delivery Efficiency

Supply Chain Management is the handling of the entire production flow of goods or services –
starting from the raw components to delivering the final product to the consumer. Any supply
chain’s success is closely linked to the appropriate use of transportation to support its
competitive strategy. Supply chains use a combination of the following modes of transportation:

 Air
 Package carriers
 Truck
 Rail
 Water
 Pipeline
 Intermodal

Among them package carriers are the preferred mode of transport for online business. Package
carriers are transportation companies such as FedEx, UPS and the U.S. Postal Service. In this
paper, I will discuss about the FedEx Corporation.

Introduction
FedEx Corporation (FedEx) is a provider of transportation, e-commerce and business services.
FedEx (FDX) was the brainchild (invention) of Frederick W. Smith in 1965. An economics
student at Yale University. Smith wrote a term paper in which he came up with the idea for an
overnight delivery service.

Company Overview
Founder: Frederick W. Smith
Establishment: 1971
Headquarters: Memphis, Tennessee
Service Area: Worldwide
Workforce: more than 350000
Revenue: $90.2 Billion

FedEx Brief History

 1971: Federal Express Corp. is founded in Little Rock, Arkansas.
 1975: Federal Express installs its first drop box.
 1977: Federal Express purchases seven Boeing 727 aircraft

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  1978: Listed on the New York Stock Exchange (FDX)
 1983: reach revenues of $1 billion
 1989: purchase Flying Tiger
 1990: win the Malcolm Baldrige National Quality Award in the service category.
 1994: launches fedex.com
 1995: opens the Asia Pacific hub in Subic Bay
 1998: creates FDX Corp.
 1999: opens a hub in Paris airport and launches its Euroone network
 2000: FedEx is renamed FedEx Corporation
 2001: create an alliance with U.S Postal Service.
 2004: acquires Kinko’s for $2.4 billion
 2005: launches around the world flights.
 2007: expands in India
 2012: acquires Rapidao Cometa, Brazil
 2014: acquires the Supaswift businesses in South Africa and Six other countries.
 2015: starts the construction of the FedEx Shanghai International Express

Vision
To become leader in the international shipping industry. All operations and competencies of the
company are directed towards the attainment of this corporate vision.

Mission
“FedEx Corporation will produce superior financial returns for its shareowners by providing high
value-added logistics, transportation and related business services through focused operating
companies. Customer requirements will be met in the highest quality manner appropriate to each
market segment served. FedEx will strive to develop mutually rewarding relationships with its
employees, partners and suppliers. Safety will be the first consideration in all operations.
Corporate activities will be conducted to the highest ethical and professional standards.”

Culture
FedEx focus on maintaining an organizational culture which focus on innovation through
employee participation and empowerment. The company give high value to the people or
employees of the company and at the same time ensure integrity in all business processes and
operations. The main focus of any strategy of the company is the end level customers and their
satisfaction (FedEx).

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Core Competency
The core competencies of FedEx includes high brand equity, strong and established
infrastructure and the commitment and dedication of the company towards innovation and
technological advancements.

Values
FedEx values their people and promote diversity in their service. FedEx four values are:
Innovation, Integrity, Responsibility and Loyalty.

FedEx’s Business Model

FedEx creates value by offering high-value added package delivery to over 220 countries. The
business model can best be summed up in the company’s early slogan: When it absolutely,
positively has to be there overnight. FedEx guarantees speed with a reliability of greater than
99%.

FedEx relies on its highly efficient operational systems, which are centered on planes, for this
purpose. FedEx operates on a hub-spoke concept, which means that instead of traveling straight,
FedEx planes fly through one of its strategically located hubs. As a result, products are placed on
the shelf right away. As a result of this operational strategy, delivery times are reduced.

Management Style

With different services and business units FedEx has implemented the multidivisional
organizational structure. Corporate top management is responsible for providence of the strategic
direction and overall financial reporting. Each individual division or business unit has been
provided with authority to manage its operational and services. FedEx follow the participative
management style in order to manage its integrated portfolio.

The FedEx strategy to compete collectively, operate collaboratively and innovate digitally
provides a competitive advantage for their company. The Fedex follows Quality Driven
Management theory. QDM is a unique fedex approach to quality that helps generate cost savings,
grow revenue and improve customer experiences. The top leadership at FedEx is committed to
People First philosophy.

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Organizational Structure of FedEx

FedEx Customer
Information Services Inc.
COO

President and CEO,

FedEx Express

VP Operations,
President/CEO, FedEx
Service

President and CEO,

FedEx Freight

Chairman, President President and CEO,

and CEO FedEx Ground

President and CEO,

FedEx Trade networks

EVP, General
Consumer, Secretary

EVP and CIO

EVP and CFO

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Services of FedEx

FedEx is a global leader in express transportation. FedEx offers a wide range of shipping and
logistics services for businesses and individuals. FedEx office provides copying, digital printing,
professional finishing, signs, computer rental, corporate print solutions, packing services,
shipping services from FedEx Express and FedEx Ground.

Service Shipping Need

FedEx Express Saver 3 business days
FedEx Ground Economical ground delivery to businesses
FedEx Home Delivery Economical ground delivery to residences
FedEx SmartPost Low-weight packages to residences

Some other branches are FedEx Freight, FedEx Services, FedEx Logistics, FedEx Dataworks,
FedEx International Priority etc. FedEx International Priority is their most popular shipping
service, with time-definite delivery to the U.S and around the world.

Target Audience of FedEx

From small enterprise to global corporations, FedEx caters to a diverse range of audiences. They
specialize in personalized shipping and logistics solutions, making them a top choice for online
retailers and individuals sending packages globally. With a robust international network, FedEx
is also a trusted partner for multinational corporations and logistics companies, ensuring
seamless cross-border services.
Overall, the target audience of FedEx varies in terms of needs, scale and geographical location.
From individual senders to multinational corporations, the company’s diverse service portfolio
allows it to cater to a wide range of customers.

Business Strategy of FedEx

FedEx’s business strategy is centered around maintaining its position as a leader in the logistics
and delivery industry while adapting to the dynamic needs of the global market. This approach
has enabled them to remain competitive and relevant in an industry in an industry that is
constantly evolving.

FedEx uses a diverse range of marketing strategies, utilizing various channels for maximum
impact. It utilizes targeted digital advertising to reach specific market segments. It also leverages
sponsorships and event marketing to increase brand visibility and engage with its target
audience.

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Moreover, FedEx also invests in social media advertising which plays a crucial role in shaping
consumer opinions and behaviors. Their campaigns often feature customer testimonials, real-
time service updates, and promotional content that engages the audience. This strategy not only
promotes their services but also helps in building a strong brand presence online.

How FedEx Works?

Type of Business Processes and Information systems used in FedEx.

Input Processing Output

Package pick up, Collection of Delivery of

Destination packages, package to desired
locator, Volume Scanning of belt, destination,
and weight transportation to customer
calculator etc destination point satisfaction

Supply Chain Process of FedEx

Figure: Supply Chain Process of FedEx

1. Order is sent to FedEx via XML, internet, customer calls, EDI and is processed by the
FedEx Order Management System.
2. Order Information is sent from FedEx Information Network
3. Order is transmitted to the appropriate Distribution center. The order is processed, picked
and packed and shipped to the end customer.
4. The package is picked up by FedEx, scanned and delivered to the end customer
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 5. The FedEx Customer is billed for the order
6. If the end customer decides to return the product, the returns are processed in reverse
order and delivered to the appropriate network distribution center.

Process view of FedEx’s Supply Chain

Given there are two ways to view the processes performed in a supply chain: Cycle view and
Push/Pull view. In the supply chain process of FedEx, we have shown that it initiates after the
customer’s order that is similar to pull process view.

Technology Functionality
 Visibility: Complete inventory and order visibility across multiple facilities through
network capabilities.
 Connectivity: Operations and IT support infrastructure in place across multiple partners
and locations.
 Automated Business Rules: Executes processes, tags order based on pre-set customer
requirements.
 Order Management and Execution: Order process from inception to delivery, Process
integrates order management system with warehouse management systems.

Value Added Services

In addition to the standard fulfillment Services, a number of Value added Services are currently
offered:

 Kitting
 Repacking
 Handling in Electronic Static Discharge protected room
 Labeling
 Customized web page solution
 Stock visibility
 Online Management Information
 Assistance with arranging Fiscal Representation
 Updating Customer’s system
 Vendor management

A customer-specific logistics solution will be investigated and configured by Logistic Engineers

together with sales. When the process has been discussed with, and agreed by the Client, the

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project can be implemented. A project manager will be named to co-ordinated the complete
implementation with the responsible party for each area. Everything agreed and implemented
will be documented in a Standard Operations Procedure document that will be validated by the
FedEx SCS Operations and Client. A copy is distributed to all the departments involved.

End-To-End Supply Chain of FedEx

FedEx's end-to-end supply chain management is a complex process that involves a range of
stages and activities. From package pickup to final delivery, each step in the supply chain
process is carefully managed to ensure efficient and timely delivery of packages. In this section,
we will explore the various stages of the supply chain process, how FedEx manages each stage,
and the technology and infrastructure that enables efficient supply chain management.
The supply chain process for FedEx can be broken down into four main stages:
pickup, sorting, transportation, and delivery.
 The first stage, pickup, involves the collection of packages from customers. Packages can
be picked up directly from customers, dropped off at FedEx locations, or scheduled for
pickup using FedEx's online tools. Once packages are picked up, they are taken to a
sorting facility for processing.
 The second stage, sorting, involves the scanning and sorting of packages. Packages are
scanned to identify their destination, and then sorted into containers based on their
delivery location. This process is carried out using automated scanning and sorting
machines, which can process thousands of packages per hour.
 The third stage, transportation, involves the movement of packages from the sorting
facility to their final destination. Packages are transported via air, ground, or a
combination of both, depending on their destination and delivery time frame.
 The final stage, delivery, involves the delivery of packages to the customer. Packages are
typically delivered to a customer's doorstep or to a nearby FedEx location for pickup.

During the pickup stage, FedEx offers several options to customers to schedule a pickup time.
This can be done through the FedEx website, by calling their customer service hotline, or
through their mobile app. Customers can schedule a pickup time for the same day or up to two
weeks in advance, providing flexibility and convenience. Once packages are picked up, they are
scanned and sorted using automated machines. These machines use advanced optical character
recognition (OCR) technology to read shipping labels and sort packages accurately and quickly.
This helps to minimize manual labor and reduce the risk of errors, resulting in more efficient and
reliable processing.
During the transportation stage, FedEx uses a range of technologies to track packages and
monitor delivery times. This includes GPS tracking technology, which provides real-time
information on package location and allows FedEx to make adjustments to delivery schedules
based on traffic, weather, and other factors. The company also uses advanced routing algorithms
to optimize delivery routes, reducing delivery times and minimizing costs. Finally, during the
delivery stage, FedEx uses a range of technologies to ensure timely delivery and improve the
customer experience. This includes mobile devices for drivers, which allow them to access

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delivery information and updates quickly. Drivers can use these devices to provide real-time
updates to customers about their package status and estimated delivery time.
FedEx also uses automated delivery systems, which can notify customers of package deliveries
and provide delivery options. This includes the ability to redirect packages to a different address
or pick up the package from a nearby location. These options provide customers with greater
flexibility and control over their deliveries, resulting in higher levels of customer satisfaction.
FedEx's efficient supply chain management is made possible through a range of technology and
infrastructure. This includes automated sorting machines, which can quickly scan and sort
packages, as well as GPS tracking technology, which allows FedEx to monitor packages in real-
time. In addition to these technologies, FedEx also operates an extensive network of sorting
facilities, planes, and trucks. These facilities are strategically located to ensure timely package
delivery and are equipped with the latest technology and equipment to process packages quickly
and accurately.

Role of Data and Analytics in FedEx's Supply Chain

Data collection and analysis play a crucial role in supply chain management. With the use of
advanced tracking technologies, it is possible to collect real-time data on the location, status, and
condition of packages at every stage of the supply chain process. This data is then analyzed to
identify inefficiencies and opportunities for improvement. FedEx uses a variety of technologies
to collect and analyze data, including GPS tracking, barcode scanning, and sensor-based
monitoring systems.

Finally, data-driven supply chain management helps companies to be more proactive in their
approach to supply chain management. By using predictive analytics and other advanced
technologies, companies can identify potential disruptions before they occur and take proactive
measures to minimize their impact.

Challenges in managing Global Supply Chain

 Language barriers: Companies operating in different countries and regions may need to
communicate with suppliers, customers, and partners who speak different languages. This
can create misunderstandings and communication breakdowns that can delay shipments
and increase costs.
 Cultural differences: Business practices and customs can vary widely between different
countries and regions, which can create challenges in managing relationships with
suppliers, customers, and partners.
 Customs regulations: Customs regulations and procedures can vary significantly
between different countries, which can lead to delays and additional costs for shipments.
 Infrastructure limitations: In some countries, infrastructure limitations such as poor
roads or inadequate airports can create logistical challenges for shipping companies.

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  Political instability: Political instability, such as government instability or civil unrest,
can create unpredictable conditions that can disrupt supply chain operations.

To overcome these challenges, FedEx has developed a range of strategies and capabilities that
enable them to manage their global supply chain efficiently and effectively. Some of the key
strategies include:
 Standardization: FedEx has standardized its processes and procedures across its global
network, which helps to ensure consistency and reliability in the shipping process. This
includes standardized packaging and labeling procedures, as well as standardized
tracking and delivery processes.
 Collaboration: FedEx works closely with its suppliers, customers, and partners to build
strong relationships and ensure smooth communication and collaboration. This includes
working with customs officials to ensure compliance with local regulations and
collaborating with local partners to manage logistics operations.
 Technology: FedEx has invested heavily in technology and infrastructure, which helps to
optimize the shipping process and ensure timely delivery. This includes advanced tracking
and monitoring systems, as well as automated sorting and delivery systems.
 Flexibility: FedEx recognizes the importance of flexibility in managing a global supply
chain and has developed a range of strategies to respond to unexpected challenges. This
includes having backup plans for delivery routes and modes of transportation, as well as
contingency plans for dealing with political instability or other disruptions.

Flexibility is essential for managing a global supply chain, as unexpected challenges and
disruptions can occur at any time. Companies that are inflexible in their approach to supply chain
management risk experiencing delays, increased costs, and customer dissatisfaction.

The effect of COVID-19 on FedEx's Supply Chain

The COVID-19 pandemic has had a significant impact on the global shipping industry, and
FedEx is no exception. As the virus spread across the world, it led to widespread lockdowns,
supply chain disruptions, and reduced demand for certain goods and services. These challenges
posed significant obstacles for FedEx, which was forced to adapt to a rapidly changing business
environment.
 One of the main challenges faced by FedEx during the pandemic was a surge in demand
for home delivery services. With more people working from home and avoiding public
spaces, the demand for online shopping and home delivery skyrocketed. This led to a
significant increase in the volume of packages and shipments that FedEx had to handle,
which strained its existing infrastructure and resources.
 Another challenge was the disruption to global supply chains caused by the pandemic.
With many countries implementing strict lockdowns and travel restrictions, it became
more difficult to transport goods and materials across borders. This led to delays in
shipping and increased costs, as companies had to find new routes and suppliers to keep
their operations running.

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Despite these challenges, FedEx has been able to adapt to the changing business environment
and continue to provide essential shipping services to customers around the world. One way in
which the company has adapted is by investing in new technology and infrastructure to meet the
increased demand for home delivery services. This has included expanding its network of sorting
facilities and investing in new vehicles and automated systems to speed up the delivery process.
FedEx has also been working closely with its partners and suppliers to manage the disruptions
caused by the pandemic. This has involved finding alternative routes and suppliers to ensure that
shipments can still be delivered on time, as well as implementing new safety protocols to protect
workers and customers. One of the most significant ways in which FedEx has adapted to the
pandemic is by implementing new digital solutions to streamline its operations and improve
efficiency. This has included the use of data analytics to optimize delivery routes and schedules,
as well as the development of new tools and platforms to facilitate contactless delivery and
reduce the need for physical interaction.

Overview of the Emerging Trends in Supply Chain

The field of supply chain management is constantly evolving, with new technologies and
innovations changing the way that companies manage their operations. Some of the most
significant emerging trends in supply chain management include the following:
 Increased Use of Automation and Robotics: Advances in robotics and automation
technology are revolutionizing supply chain management, with companies using robots
and automated systems to handle everything from picking and packing to transportation
and delivery.
 Greater Emphasis on Sustainability: As concerns about climate change and
environmental sustainability continue to grow, companies are placing greater emphasis
on reducing their carbon footprint and adopting more sustainable supply chain practices.
 Greater Integration of Data and Analytics: The use of data and analytics to optimize
supply chain operations is becoming increasingly important, with companies leveraging
machine learning algorithms and predictive analytics to identify trends, anticipate
disruptions, and optimize delivery routes.
 Greater Adoption of Cloud-based Supply Chain Solutions: Cloud-based supply chain
solutions are becoming increasingly popular, as they offer greater flexibility and
scalability than traditional on-premise solutions, as well as improved data security and
accessibility.

As a leader in the global shipping industry, FedEx is well-positioned to take advantage of these
emerging trends in supply chain management. The company has invested heavily in new
technologies and infrastructure to improve its operations and stay ahead of the competition.

FedEx is also exploring the use of cloud-based supply chain solutions to improve its operations.
The company has already implemented several cloud-based solutions, including a transportation
management system and a global trade management system, and it is continuing to explore new
ways to leverage these technologies to improve its operations.

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The adoption of advanced supply chain technologies such as automation, data analytics, and
cloud-based solutions can offer a range of potential benefits for companies. Some of the most
significant benefits include the following:

 Improved Efficiency: By automating various aspects of the supply chain process and
leveraging data analytics to optimize operations, companies can improve efficiency and
reduce costs.
 Greater Agility: By adopting cloud-based supply chain solutions, companies can enjoy
greater flexibility and scalability, allowing them to quickly adapt to changing market
conditions and customer demands.
 Improved Customer Service: By leveraging advanced technologies to improve delivery
times and increase visibility into the supply chain process, companies can provide better
customer service and enhance customer satisfaction.
 Enhanced Sustainability: By adopting more sustainable supply chain practices and
reducing their carbon footprint, companies can improve their brand reputation and appeal to
environmentally conscious consumers.

Pricing

 FedEx services are priced using a zone system in which the distance a package must
travel to reach its final destination determines the price.
 FedEx Ground rates vary widely by package weight and shipping zone.

Use of Social Campaigns

 Twitter
 Facebook
 US bands
 Events

Competitors
 UPS
 DHL
 SNCF
 Blue Dart
 Kuehne + Nagel
 DB Schenker
 CH Robinson
 XPO Logistics
 USPS
 PostNet

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Analysis
Financial Analysis

This chart shows fiscal year 2023 revenue by percentage. Total revenue for fiscal year 2023 was
$90.2B. Of that, FedEx Express earned $42.7B, which was 47% of the total. FedEx Ground total.
Other and eliminations earned $4.0B, which was 4% of the total.

Political Analysis
FedEx interacts with various nations around the world that don’t enforce tough trade regulations,
granting them the privilege of getting better international services. Some other political factors of
concern are political stability, industrial limitations and business standards. FedEx is successful
in serving the world because it strictly abides by all relevant laws.

Economical Analysis
Inflation, exchange rates and interest rates are economic factors taken into consideration, for they
have the potential to distress consumers. Depression in the market affects the financial assets of
the company. It’s both a positive and a negative for FedEx that it provides services around the
world. It must be flexible with its charges, basing them on the economic status of each country.

Social
Social factors that affect an organization are population and educational perspective of the
international and macro-economical society. These pertain to decisions organizations make to
meet the needs and demands of a specified number of consumers in certain countries. Populated
countries are favorable to FedEx because they have more consumers who require their services.
Global organizations expansion is influenced by countries with high literacy rates, that’s
certainly a driver for FedEx.

Technological
The company took the expansion of the Internet to its full advantage by providing electronic
services to customers anywhere in the world. With this technology, consumers can check the

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status of their transactions with just a few mouse clicks. FedEx is able to communicate with the
world through e-commerce, another innovation for business to business transactions.

Success Mantra
COSMOS: COSMOS stands for Customer Operations Service Master Online System. It
is a computerized package tracking system that monitors every phase of delivery cycle at
Federal Express.
 Parcel Tracking System
 Electronically produced bill for customer
 Centralized database
 Proof of Delivery Information

Hub and spokes Network: Hub and spoke network involves a series of nodes (hubs)
connected by arcs(spokes) that represent viable transportation alternatives between two
nodes.

Quality Standard:
 Just in time
 Six Sigma
 Lean management

Corporate Social Responsibility

FedEx is committed to the zero-tolerance policies adopted by the U.S and other governments to
combat slavery or the trafficking of persons for any purpose. FedEx prohibits trafficking related
activities and they expect their suppliers and contractors to uphold these important principles as
well.

 Ethical Practices:
 Environment and efficiency
 Disaster readiness and relief
 Pedestrian and road safety
 Community and philanthropy
 Unethical Practices:
 Overcharging business customers
 Taking no action to fix it

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Criticism
 Allegations of controlled substances distribution
 Illegal parking criticism
 Criticism of NRA partnership
 Huawei package delivery dispute
 Allegations of Tax avoidance
 Mass shooting at Indianpolis facility

SWOT Analysis
Strengths:
 Strong brand recognition and reputation
 Extensive logistics fleet
 Unique corporate strategy
 Diverse service offerings
 A long history of technological innovation
 Strategic acquisitions portfolio
 Focus on e-commerce

Weaknesses:
 High dependence on the U.S market
 High operational costs
 Unstable employment structure

Opportunities:
 Expanding e-commerce efforts
 Strengthening international presence
 Continuing supply chain digitalization
 Focusing on sustainable logistics

Threats:
 Stiff competition
 Complex regulatory environment
 Geopolitical tensions
 Global recession
 Fluctuating fuel prices

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Recommendation
 Enhance sustainability
 Diversify the company’s operations
 Accept technology

FedEx could use objective criteria, such as potential revenue growth, expense savings, market
potential and alignment with business values. It may combine internal funds, loan funding,
equity financing and strategic alliances to obtain the necessary resources. FedEx might also look
into government grants and funding for projects. Finally strong leadership, effective
communication and a readiness to adjust to changing market circumstances will be necessary for
the successful execution of these recommendation.

Summary
FedEx has swiftly become one of the largest international players in the global delivery and
logistics market. Over its 50-year history, the company has built a robust portfolio of resources
and capabilities, enabling it to adapt to the ever-changing demands of the market.

To maintain its success, FedEx should consistently prioritize innovation to optimize efficiency
and offer improved value propositions to its customers. Additionally, the company must continue
to explore strategies for navigating external disruptions that are beyond its control. As its
business is closely tied to trade and the state of the U.S and global economy, these disruptions
can significantly impact its performance.

Conclusion
FedEx has established itself as a leader in supply chain management through its innovative
services, technological advancements and commitment to sustainability. The company’s ability
to adapt to challenges and its focus on future trends ensure that will continue to play a vital role
in global logistics and trade. As FedEx advances its strategies and operations, it will likely set
new standards for efficiency, reliability and customer satisfaction in the supply chain industry.

References
 https://www.scribd.com
 www.fedex.com
 www.en.m.wikipedia.org
 Sunil Chopra. Supply Chain Management..17th edition

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