Sr.

No
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
2

2.1

2.2
2.3
2.4
2.5
2.6
2.7

2.8

2.9
 Service Contracts setup checklist and data document
Setup steps
Register in Oracle Quoting
Map Time Units of Measure
Status and Operations
Quality Assurance Check list
Define Categories
Define Coverage Types
Define Coverage Templates
Setup Auto Numbering
Setup Billing Profiles (*Optional)
Setup Transaction Types

Setup Batch Transaction Sources

Setup Transaction Flex field Segments
Creating a Process Definition for Renewals
Setting up Global Contract Defaults
Define Contract Groups
Service Availability
Termination Reasons

Define Descriptive Flex fields

Setting up System Profile Options
 CRP INSTANCE
Status
Completed
Completed
Completed - 5 New extra category is avaliable in CRP
Completed - Created New QA check list in CRP

Extract from 11i is available (inprogress for 298 Groups)

Completed
Completed
Completed
Completed

Completed
Completed
Completed
Completed
Completed
Setup: Not avaliable in both the instances
Completed
Completed - BR100 Data is not avaliable…I have entered
existing data.
Completed
 (Sify Quality Assurance Check List)

In DBADEV Billing Profiles are Not Avaliable

Entered Only CRP instance data.DBADEV data is

not avaliable.D16
UAT INSTANCE
Home
Responsibility : Oracle Quoting Sales Manager
Navigation : Quoting Sales Manager>Setup>Quick Codes

Lookup
11i
Type Meaning Application
ASO_ORDER_FEEDBACK_CRM_APPS ASO Order Feedback CRM Apps Order Capture

Code Meaning Description

OKS Service Contracts Service Contracts

CRP
Type Meaning Application
ASO_ORDER_FEEDBACK_CRM_APPS ASO Order Feedback CRM Apps Order Capture

Code Meaning Description

OKS Service Contracts Service Contracts
OZF Funds & Budget Funds & Budget
 Description Access Level
CRM applications registered for Order Feedback User

Tag From To Enabled

1-Jan-00 Y

Description Access Level

CRM applications registered for Order Feedback User

Tag From To Enabled

13-Feb-18 Y
26-Jun-00 Y
Home
Responsibility : Service Contract Manager
Navigation : Service Contracts Manager>Setup>Time Units > Time Units of Measure

CRP
User Unit Base Unit
AMJ Day
Daily Day
JAS Day
JFM Day
JFM(Leap Yr) Day
Monthly Month
OND Day
Quarterly Day
Weekly Day
Yearly Year

11i
User Unit Base Unit
AMJ Day
Days Day
JAS Day
JFM Day
JFM(Leap Yr) Day
Month Month
OND Day
Qtly Day
Week Day
Year Year
ime Units of Measure

Conversion Description
91 AMJ
1 Day
92 JAS
90 JFM
91 JFM(Leap Yr)
1 Monthly
92 OND
90 Quarterly
7 Weekly
1 Yearly

Conversion Description
91
1
92
90
91
1
92
90
7
1
Active
*
*
*
*
*
*
*
*
*
*

Active
*
*
*
*
*
*
*
*
*
*
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts>Status and Operations

CRP
Status Meaning
ACTIVE Active
BOOKED Booked
EVERGREEN Evergreen
UNDER REVISION Under Revision

Category Operation
Creditline Contract Update Online
Investor Agreement Update Online
Contracts for Sales Integration with Oracle Order Management
Agreement Update Online
Network License Update via Change Request
Network License Update Online
Procurement Contract Update via Change Request
Procurement Contract Update Online
Project Contract Update via Change Request
Project Contract Create Deliverable
Project Contract Delete Deliverable
Project Contract Initiate Deliverable Action
Project Contract Eligible for Invoicing
Project Contract Update Online
Project Contract Update Deliverable
Sales Agreement Update via Change Request
Sales Agreement Eligible for Entitlement
Sales Agreement Eligible for Invoicing
Sales Agreement Update Online
Service Agreement Update via Change Request
Service Agreement Eligible for Entitlement
Service Agreement Eligible for Invoicing
Service Agreement Update Online
License and Service Agreement Update via Change Request
License and Service Agreement Update Online
Subscription Agreement Update via Change Request
Subscription Agreement Eligible for Entitlement
Subscription Agreement Eligible for Invoicing
Subscription Agreement Update Online
Syndication Agreement Update Online
Trade Rights Update via Change Request
Trade Rights Update Online
Warranty and Extended Warranty Eligible for Entitlement
Warranty and Extended Warranty Eligible for Invoicing
Warranty and Extended Warranty Update Online
s and Operations

Description Start Date End Date Default

21-Dec-99 *
OKL only 15-Oct-01
OKL only 15-Oct-01
OKL only 15-Oct-01

Description Level Allowed

Update Online Contract *
Update Online Contract *
Integration with Oracle Order Management Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Create Deliverable Line *
Delete Deliverable Line *
Initiate Deliverable Action Line *
Eligible for Invoicing Line *
Update Online Contract *
Update Deliverable Line *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
 11i
Status Meaning
ACTIVE Active
BOOKED Booked
EVERGREEN Evergreen
UNDER REVISION Under Revision

Category Operation
Creditline Contract Update Online
Investor Agreement Update Online
Contracts for Sales Integration with Oracle Order Management
Agreement Update Online
Network License Update via Change Request
Network License Update Online
Update via Change Request
Update Online
Project Contract Update via Change Request
Project Contract Create Deliverable
Project Contract Delete Deliverable
Project Contract Initiate Deliverable Action
Project Contract Eligible for Invoicing
Project Contract Update Online
Project Contract Update Deliverable
Sales Agreement Update via Change Request
Sales Agreement Eligible for Entitlement
Sales Agreement Eligible for Invoicing
Sales Agreement Update Online
Service Agreement Update via Change Request
Service Agreement Eligible for Entitlement
Service Agreement Eligible for Invoicing
Service Agreement Update Online
License and Service Agreement Update via Change Request
License and Service Agreement Update Online
Subscription Agreement Update via Change Request
Subscription Agreement Eligible for Entitlement
Subscription Agreement Eligible for Invoicing
Subscription Agreement Update Online
Syndication Agreement Update Online
Update via Change Request
Update Online
Warranty and Extended Warranty Eligible for Entitlement
Warranty and Extended Warranty Eligible for Invoicing
 Description Start Date End Date Default
21-Dec-99 *
OKL only 15-Oct-01
OKL only 15-Oct-01
OKL only 15-Oct-01

Description Level Allowed

Update Online Contract *
Update Online Contract *
Integration with Oracle Order Management Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Create Deliverable Line *
Delete Deliverable Line *
Initiate Deliverable Action Line *
Eligible for Invoicing Line *
Update Online Contract *
Update Deliverable Line *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Update via Change Request Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Update Online Contract *
Update Online Contract *
Update via Change Request Contract *
Update Online Contract *
Eligible for Entitlement Line *
Eligible for Invoicing Line *
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts>Quality Assurance
Custom QA Check list Name is : Sify Quality Assurance Check List (Created Only In CRP)

CRP
Run Sequence Name
1 Check Required Values
2 Check Rule Groups
3 Check Rule Group Parties
4 Check Effectivity Dates
5 Check Configured Lines
6 Check Price
7 Check Email Address
8 Check Covered Line Qty
9 Check Contract Terms
10 Check Bill from location
11 Check Billing Pattern
12 Check Line Tax Total
13 Check Tax Category
14 Check Inventory Organization

11i
Run Sequence Name
1 Check Required Values
2 Check Rule Groups
3 Check Rule Group Parties
4 Check Effectivity Dates
5 Check Configured Lines
6 Check Email Address
7 Check Price
8 Check Covered Line Qty
9 Check Contract Terms
Quality Assurance
ed Only In CRP)

Description Active Severity Access Level

Check Required Values * Stop User
Check Rule Groups * Stop User
Check Rule Group Parties * Stop User
Check Effectivity Dates * Stop User
Check Configured Lines * Warn User
Check Price * Warn User
Check Email Address * Warn User
Check Covered Line Quantity * Stop User
Check Contract Terms (11.5.10) * Warn User
Check Bill from location in Line DFF * Stop User
Check Billing Pattern in Line DFF * Stop User
Check Line Tax Total in Line DFF * Stop User
Check Tax Category in Line DFF * Stop User
Check Inventory Organization in Line DFF * Stop User

Description Active Severity Access Level

Check Required Values * Stop System
Check Rule Groups * Stop System
Check Rule Group Parties * Stop System
Check Effectivity Dates * Stop System
Check Configured Lines * Warn User
Check Email Address * Warn User
Check Price * Warn User
Check Covered Line Quantity * Stop User
Check Contract Terms (11.5.10) * Warn Extensible
Start Date End Date []
1-Jan-00
1-Jan-00
1-Jan-00
1-Jan-00
28-Sep-01
19-Sep-01
11-Oct-01
28-Oct-02
10-Oct-03
22-Jan-18
22-Jan-18
23-Jan-18
23-Jan-18
23-Jan-18

Start Date End Date []

1-Jan-00
1-Jan-00
1-Jan-00
1-Jan-00
28-Sep-01
11-Oct-01
19-Sep-01
28-Oct-02
10-Oct-03
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts>Categories & Sources > Categories

11i
Category Code
Category Code
Start Date
Access Level
Class

Party Roles
Role
Customer
Third Party
Vendor

Line Styles
Top Line Style
Service
Usage
Extended Warranty
Party Roles
Role
Customer
Third Party
Vendor

Responsibilities
Name
Service Contracts Manager
Service Contracts User
SIFY SC INQUIRY
SIFY SC USER
SIFY SC APPROVER
SSL-Service Contracts Manager
SSL SC APPROVER
SSL SC INQUIRY
SSL SC USER

CRP
Category Code
Category Code
Start Date
 Access Level
Class

Party Roles
Role
Customer
Third Party
Vendor

Line Styles
Top Line Style
Service
Usage
Extended Warranty
Party Roles
Role
Customer
Third Party
Vendor

Responsibilities
Name
Service Contracts User
Service Contracts Online Acceptance
Sify Service Contracts Manager
Sify Service Contracts User
ntracts>Categories & Sources > Categories

Service
Service Agreement
15-Dec-99
User
Service Agreement

Description Start Date

Customer 6-Jan-00
Third Party 1-Jan-99
Vendor 6-Jan-00

Description Start Date

8-Dec-99
8-Dec-99
8-Dec-99

Description Select
Customer Y
Third Party Y
Vendor Y

Description Access Level Start Date

Service Contracts Manager Modify 1-Jan-00
Service Contracts User Read Only 1-Jan-00
Read Only 1-Jan-00
Modify 1-Jan-00
Modify 1-Jan-00
Modify 30-Mar-10
Modify 31-Mar-10
Read Only 31-Mar-10
Modify 31-Mar-10

Service
Service Agreement
15-Dec-99
 User
Service Agreement

Description Start Date

Customer 6-Jan-00
Third Party 1-Jan-99
Vendor 6-Jan-00

Description Start Date

8-Dec-99
8-Dec-99
8-Dec-99

Description Select
Customer Y
Third Party Y
Vendor Y

Description Access Level Start Date

Service Contracts User Modify 21-Dec-17
Service Contracts Online Acceptance Modify 18-Apr-17
Sify Service Contracts Manager Modify 18-Apr-17
Sify Service Contracts User Modify 21-Apr-17
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts>Coverage Types

CRP
Code
B
G
S

11i
Code
B
G
S
>Coverage Types

Coverage Type Description From To Importance Level

Bronze Coverage Bronze Coverage 4-Jan-00
Gold Coverage Gold Coverage 4-Jan-00
Silver Coverage Silver Coverage 4-Jan-00

Coverage Type Description From To Importance Level

Bronze Coverage Bronze Coverage 4-Jan-00
Gold Coverage Gold Coverage 4-Jan-00
Silver Coverage Silver Coverage 4-Jan-00
Enabled
Y
Y
Y

Enabled
Y
Y
Y
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Offerings > Standard Coverage

Name
Description
Effective Start Date
Suitable as Exception

Transfer

Start Time
0:00

Name
Description
Effective Start Date
Suitable as Exception

Warranty
Inheritance
Synchronize Date Installed
Transfer

Start Time
0:00
 Name
Description
Effective Start Date
Suitable as Exception

Transfer

Start Time
0:00

Name
Description
Effective Start Date

Transfer

Start Time
0:00
e Contracts Manager
e Contracts Manager>Setup>Service Offerings > Standard Coverage

CRP
Coverage
24 X 7 - LME 100
Round-the-clock Coverage - labour, Material and Expenses 100% Covered
18-Apr-17
Y
Warranty
Terminate
Business Process
Setup Business Process
Standard
ITIL Change Management
Coverage Times
Time Zone Default
Calcutta Y

Covered Times
End Time Monday Tuesday
23:59 Y Y

Coverage
24X7 Warranty
24X7 Warranty for Siffy
18-Apr-17
Y
Warranty
Y
Full New Duration
Y
Terminate
Business Process
Standard
Coverage Times
Time Zone Default
Calcutta Y

Covered Times
End Time Monday Tuesday
23:59 Y Y
 Coverage
Regular Week - LME 100
Regular Week Coverage - Labour, Material and Expense 100% covered
18-Apr-17
Y
Warranty
Terminate
Business Process
Standard
Coverage Times
Time Zone Default
Calcutta Y

Covered Times
End Time Monday Tuesday
23:59 Y Y

11i
Coverage
Full Coverage
Full Coverage
1-Jan-00
Warranty
Terminate
Business Process
Setup Business Process
Coverage Times
Time Zone Default
Pacific/Pitcairn Y

Covered Times
End Time Monday Tuesday
23:59 Y Y
Wednesday Thursday Friday Saturday Sunday
Y Y Y Y Y

Wednesday Thursday Friday Saturday Sunday

Y Y Y Y Y
Wednesday Thursday Friday Saturday Sunday
Y Y Y Y Y

Wednesday Thursday Friday Saturday Sunday

Y Y Y Y Y
CRP 11i
Accepted Accepted
Assigned Assigned
Auto In Planning Auto In Planning
AutoReject AutoReject
Blocked Assigned Blocked Assigned
Blocked Planned Blocked Planned
Cancelled Cancelled
Close Close
Closed Closed
Completed Completed
Escalated Escalated
Failed Failed
In Planning In Planning
In Progress In Progress
Interrupted Interrupted
Invited Invited
Not Started Not Started

On hold On hold
Open Open
Rejected Rejected
Unassigned Unassigned
Visit Scheduled Visit Scheduled
Visited Visited
Working Working
Working * Task is assi 1-Jan-51 Task
* * *
* *
*
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts> Auto Numbering

11i
Business Group Operating Unit
SIFY Operating Unit - HO
SSL Operating Unit

CRP
Business Group Operating Unit
Sify Technologies Limited - OU
Class Category From To
100001 999999
100001 9999999

Class Category From To

100001 999999
Format Length Prefix Suffix Allow Manual
8 SC N
7 SSL N

Format Length Prefix Suffix Allow Manual

8 SC N
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts> Billing Profile

CRP
Profile Name Description
Sify Billing Quarterly Sify Billing Quarterly

11i
In DBADEV Billing Profiles are Not Avaliable
ofile

Party Accounting Rule Invoicing Rule Billing Level Bill To Address

Immediate Advance Invoice Top Level
Billing Type Interval Offset (Days)
Invoice (-10)
Recurring Quarterly
Interface (-10)
Home
Responsibility : Receivables Manager
Navigation : Receivables Manager > Setup > Transactions > Transaction Types

CRP
Operating Unit SIFY Operating Unit - HO
Legal Entity Sify Technologies Limited
Name Invoice-OKS
Description Invoice-OKS
Class Invoice

Creation Sign Positive Sign

Transaction Status Open
Printing Option Print
Credit Memo Type Credit Memo
Start Date System Date
Open Receivable Yes
Post to GL Yes
Natural Application Only Yes
Tax Calculation Yes
Allow Adjustment Posting Yes

Account
Receivable Account 01-011-11102-2703-0000000-01-0000000-000-00000
Revenue Account 01-011-11102-2703-0000000-01-0000000-000-00000
Unbilled Receivable Acct 01-011-11102-2703-0000000-01-0000000-000-00000
Clearing Account 01-011-11102-2703-0000000-01-0000000-000-00000
Unearned Revenue Acct 01-011-11102-2703-0000000-01-0000000-000-00000
Sify Technologies Limited-Telecom Services-Domestic
GL Account Description VPN-Mumbai \- Rabale-Default-Sify Technologies
Limited-Default-Default-Default
 11i
Operating Unit
Legal Entity
Name
Description
Class
Open Receivable
Post to GL
Printing Option
Transaction Status
Creation Sign
Tax Calculation
Allow Overapplication
Credit Memo Type
Start Date

Account
Receivable Account
Revenue Account
Unbilled Receivable Acct
Tax Account
Clearing Account
GL Account Description
SIFY Operating Unit - HO

Invoice-OKS
Transaction Type created for Service Contracts
Invoice
Yes
Yes
Print
Open
Positive Sign
Yes
Yes
Credit-OKS
System Date

Data not avaliable

Data not avaliable
Data not avaliable
Data not avaliable
Data not avaliable
Data not avaliable
Data not avaliable
Home
Responsibility : Receivables Manager
Navigation : Receivables Manager > Setup > Transactions > Source

CRP
Field Values
Operating Unit Sify Technologies Limited - OU
Legal Entity Sify Technologies Limited
Name OKS_CONTRACTS
Type Imported
Batch Source
Description OKS_CONTRACTS
Active Yes
Last Number 3247
Automatic Transaction Numbering Yes
Effective Date Sysdate
Reference field Default Value interface_header_attribute1
Standard Transaction Type Invoice-OKS
Auto Invoice Option
Invalid Tax rate Correct
Invalid Line Reject Invoice
GL date in a closed period Reject
Grouping Rule SERVICE CONTRACTS
Payment details defaulting Hierarchy Parent of Bill-To Customer

Customer Information
Sold to Customer ID
Bill to Customer ID
Bill to Address ID
Bill to Contact None
Ship to Customer ID
Ship to address ID
Ship to contact None
Payment Method Rule ID
Customer bank account ID
Accounting Information
Invoicing Rule None
Accounting Rule None
Accounting flexfield ID (Derive Date - Yes)
Payment terms ID
Revenue account allocation Percent
Other Information
Transaction Type ID
Memo Reason ID
Agreement None
Memo Line rule ID
Sales Territory None
Inventory Item ID
UOM ID
FOB Point None
Freight carrier None
Related document None
Sales Credit Validation
Sales Person ID
Sales Credit Type ID
Sales Credit Percent
 11i Data is Not Available DBADEV Instance
Field Values
Operating Unit

Name
Type
Batch Source
Description
Active
Automatic Batch Numbering
Automatic Transaction Numbering
Effective Date
Reference field Default Value
Standard Transaction Type
Auto Invoice Option
Invalid Tax rate
Invalid Line
GL date in a closed period

Allow sales credit

Grouping Rule
Customer Information
Sold to Customer
Bill to Customer
Bill to Address
Bill to Contact
Ship to Customer
Ship to address
Ship to contact
Payment Method Rule
Customer bank account
Accounting Information
Invoicing Rule
Accounting Rule
Accounting flexfield
Payment terms
Revenue account allocation
Other Information
Transaction Type
Memo Reason
Agreement
Memo Line rule
Sales Territory
Inventory Item
UOM
FOB Point
Freight carrier
Related document
Sales Credit Validation
Sales Person
Sales Credit Type
Sales Credit
Home

Responsibility : System Administrator

Navigation : System Administrator>Application>Flex field>Descriptive>Segments

CRP

Application Receivables
Line Title Line Transaction Flex field
Segment Separator Period
Prompt Context Value
Context Filed Value OKS CONTRACTS
Number Name Window Prompt
1 CONTRACT_NUMBER1 CONTRACT_NUMBER
2 CONTRACT_MODIFIER CONTRACT_MODIFIER
3 INSTANCE_NO INSTANCE_NO
4 BILLED_FROM BILLED_FROM
5 BILLED_TO BILLED_TO
6 AMOUNT AMOUNT
7 BILLED_FROM_DATE BILLED_FROM_DATE
8 START_DATE START_DATE
9 Line_TYPE Line_TYPE
10 Bill_Installment_number Bill_Installment_number

11i
Application Receivables
Line Title Line Transaction Flex field
Segment Separator Period
Prompt Context Value
Context Filed Value OKS CONTRACTS
Number Name Window Prompt
1 CONTRACT_NUMBER1 CONTRACT_NUMBER
2 CONTRACT_MODIFIER CONTRACT_MODIFIER
3 INSTANCE_NO INSTANCE_NO
4 BILLED_FROM BILLED_FROM
5 BILLED_TO BILLED_TO
6 AMOUNT AMOUNT
7 BILLED_FROM_DATE BILLED_FROM_DATE
8 START_DATE START_DATE
9 Line_TYPE Line_TYPE
10 Bill_Installment_number Bill_Installment_number
 Column Value Set Displayed Enabled
INTERFACE_LINE_ATTRIBUTE1 Y Y
INTERFACE_LINE_ATTRIBUTE2 Y Y
INTERFACE_LINE_ATTRIBUTE3 Y Y
INTERFACE_LINE_ATTRIBUTE4 Y Y
INTERFACE_LINE_ATTRIBUTE5 Y Y
INTERFACE_LINE_ATTRIBUTE6 Y Y
INTERFACE_LINE_ATTRIBUTE7 Y Y
INTERFACE_LINE_ATTRIBUTE8 Y Y
INTERFACE_LINE_ATTRIBUTE9 Y Y
INTERFACE_LINE_ATTRIBUTE10 Y Y

Column Value Set Displayed Enabled

INTERFACE_LINE_ATTRIBUTE1 Y Y
INTERFACE_LINE_ATTRIBUTE2 Y Y
INTERFACE_LINE_ATTRIBUTE3 Y Y
INTERFACE_LINE_ATTRIBUTE4 Y Y
INTERFACE_LINE_ATTRIBUTE5 Y Y
INTERFACE_LINE_ATTRIBUTE6 Y Y
INTERFACE_LINE_ATTRIBUTE7 Y Y
INTERFACE_LINE_ATTRIBUTE8 Y Y
INTERFACE_LINE_ATTRIBUTE9 Y Y
INTERFACE_LINE_ATTRIBUTE10 Y Y
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts >Process Defination

11i
Name Description
Contract Renewal Renew Contracts using an Events Outcome

Parameters
Basic
Name Data Type
P_CONTRACT_ID Number
P_DURATION Number
P_UOM_CODE Character
P_NEW_CONTRACT_NUMBER Character

Advanced
Name Object Name
P_CONTRACT_ID
P_DURATION
P_UOM_CODE OKC_EVT_UOM
P_NEW_CONTRACT_NUMBER OKC_K_HEADER

CRP
Name Description
Contract Renewal Renew Contracts using an Events Outcome

Parameters
Basic
Name Data Type
P_DURATION Number
P_CONTRACT_ID Number
P_UOM_CODE Character
P_NEW_CONTRACT_NUMBER Character

Advanced
Name Object Name
P_DURATION
 P_CONTRACT_ID
P_UOM_CODE OKC_EVT_UOM
P_NEW_CONTRACT_NUMBER OKC_K_HEADER
Defination

Purpose Type Package

Outcome PL/SQL OKC_RENEWAL_OUTCOME_PUB

Default Value Description Required

Contract Identifier Y
Contract Duration
Unit Of Measure
New Contract Number

Column Name Description Column

UOM_CODE DESCRIPTION
CONTRACT_NUMBER CONTRACT_NUMBER_MODIFIER

Purpose Type Package

Outcome PL/SQL OKC_RENEWAL_OUTCOME_PUB

Default Value Description Required

Contract Duration
Contract Identifier Y
Unit Of Measure
New Contract Number

Column Name Description Column

 UOM_CODE DESCRIPTION
CONTRACT_NUMBER CONTRACT_NUMBER_MODIFIER
 Procedure Start Date
RENEWAL_OUTCOME System Date

Procedure Effective Dates

RENEWAL_OUTCOME System Date
Home

Responsibility : Service Contracts Manager

Navigation : Service Contracts Manager>Setup>Service Contracts> Global Contract Defaults

11i
Renewal Type : Submit for Approval
Pricing Method : Manual
QA Check list: Default Quality Assurance Check List
Role:Third Party
Approval Work flow: Approval Process
New Order:Contracts
Revenue
Estimated % : 50%
Duration: 300
Period: Days

Organization (Renewal Rules)

Organization
2
148
Admin
Organization Name
SIFY Operating Unit - HO
SSL Operating Unit
Revenue
Organization Name
SIFY Operating Unit - HO
SSL Operating Unit
Electronic Renewal
Organization Name
SIFY Operating Unit - HO
SSL Operating Unit
Preference
Organization Name
SIFY Operating Unit - HO
SSL Operating Unit

Parties
Renewal Rules
Party Number
Party Name
Start Date
Pricing Method
Admin
Party Name
Start Date
Revenue
 Party Name
Start Date
Electronic Renewal
Party Name
Start Date
Preference
Party Name
Start Date

CRP
Global
Renewal Process
Approval
Layout Template Set
Pricing/Billing
Pricing Method
Help Desk
Thresholds
Ledger Currency
New Contract Group
Approval Workflow
Party Role
QA Check List

Organization
Renewal
Name
Sify Technologies Limited - OU
Pricing/Billing
Name
Sify Technologies Limited - OU
Online Acceptance Process
Name
Sify Technologies Limited - OU
Thresholds
Name
Sify Technologies Limited - OU
Integration
Name
Sify Technologies Limited - OU

Parties
Renewal Rules
Name
DECATHLON SPORTS INDIA PVT LTD-CONNECTIVITY
Pricing/Billing
 Name
DECATHLON SPORTS INDIA PVT LTD-CONNECTIVITY
Online Acceptance Process
Name
DECATHLON SPORTS INDIA PVT LTD-CONNECTIVITY
Thresholds
Name
DECATHLON SPORTS INDIA PVT LTD-CONNECTIVITY
Integration
Name
DECATHLON SPORTS INDIA PVT LTD-CONNECTIVITY
vice Contracts> Global Contract Defaults

Organization Name Start Date Pricing Method

SIFY Operating Unit - HO 1-Jan-00 Manual
SSL Operating Unit 1-Jan-00 Manual

Start Date Role

1-Jan-00 Third Party
1-Jan-00 Third Party

Start Date
1-Jan-00
1-Jan-00

Start Date
1-Jan-00
1-Jan-00

Start Date
1-Jan-00
1-Jan-00

4067
AMERO INDIA PRODUCTIONS-CONNECTIVITY
1-Jan-07
Manual

AMERO INDIA PRODUCTIONS-CONNECTIVITY

1-Jan-07
AMERO INDIA PRODUCTIONS-CONNECTIVITY
1-Jan-07

AMERO INDIA PRODUCTIONS-CONNECTIVITY

1-Jan-07

AMERO INDIA PRODUCTIONS-CONNECTIVITY

1-Jan-07

Manual
Required
Sify Renewal Default Template

Manual
CRM, Resource-01

INR
Contracts
Approval Process
Third Party
Sify Quality Assurance Check List

Start Date
2-May-17

Start Date
2-May-17

Start Date
2-May-17

Start Date
2-May-17

Start Date Party Role

2-May-17 Third Party

Start Date
2-May-17
Start Date
2-May-17

Start Date
2-May-17

Start Date
2-May-17

Start Date Party Role

2-May-17 Third Party
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Contract Groups > Contract Groups

11i
Name
AMC
Contracts
EAS
Hosting
IMS eLearning
Managed Services
Networking
Products
Safescrypt
Sify Assure
Template
Voice

R12 CRP
Name
Contracts
Rights Contract Group
Sify Contract OM Integration Group
Sify Contract ORM Group
Template
> Contract Groups

Description Public
Contracts for AMC Y
Contract Group Y
Contracts for EAS Y
Contracts for Hosting Y
Contracts for IMS ¿ eLearning Y
Contracts for Managed Services Y
Contracts for Connectivity Y
Contracts for Products Y
Contracts for Safescrypt Y
Contracts for Sify Assure Y
Template Group Y
Contracts for Voice Y

Description Public
Contract Group Y
Rights Management Contract Y
Sify Contract OM Integration Group Y
Sify Contract ORM Group Y
Template Group Y
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Offerings>Service Availability

Setup: Not avaliable in both the instances

Availability
VIRAMGAM
VIRAR
VIRGINIA
VIRUDHUNAGAR
VISAKHAPATNAM
VIZIANAGARAM
VKI
VRIDDHACHALAM
VRINDAVAN
VYARA
WADALA
WAI
WALDORF
WARANGAL
WARDHA
WASHIM
WASHINGTON
WEST MIDLANDS
WILMINGTON
WYNAD
YADGIRI
YAMUNANAGAR
YEOTMAL
ZIRA
ZIRAKPUR
Viramgam
VIRAR
Virginia
Virudhunagar
Visakhapatnam
Vizianagaram
Vki
VRIDDHACHALAM
Vrindavan
Vyara
Wadala
Wai
Waldorf
Warangal
Wardha
Washim
Washington
West Midlands
Wilmington
Wynad
Yadgiri
Yamunanagar
Yeotmal
Zira
Zirakpur
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
CITY
Note 1-Jan-01 *
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Note 1-Jan-01 *
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Note 1-Jan-01 *
Note 1-Jan-01 *
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VIRAMGAM TRUE VIRAMGAM
VIRAR TRUE VIRAR
VIRGINIA TRUE VIRGINIA
VIRUDHUNAGAR TRUE VIRUDHUNAGAR
VISAKHAPATNAM TRUE VISAKHAPATNAM
VIZIANAGARAM TRUE VIZIANAGARAM
VKI TRUE VKI
VRIDDHACHALAM TRUE VRIDDHACHALAM
VRINDAVAN TRUE VRINDAVAN
VYARA TRUE VYARA
WADALA TRUE WADALA
WAI TRUE WAI
WALDORF TRUE WALDORF
WARANGAL TRUE WARANGAL
WARDHA TRUE WARDHA
WASHIM TRUE WASHIM
WASHINGTON TRUE WASHINGTON
WEST MIDLANDS TRUE WEST MIDLANDS
WILMINGTON TRUE WILMINGTON
WYNAD TRUE WYNAD
YADGIRI TRUE YADGIRI
YAMUNANAGAR TRUE YAMUNANAGAR
YEOTMAL TRUE YEOTMAL
ZIRA TRUE ZIRA
ZIRAKPUR TRUE ZIRAKPUR
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Service Contracts> Termination Reason

R12 CRP
Type
Meaning
Application
Description

Access Level

Code Lookup Code Meaning

BRE Breach
CTY Casualty
DEF Default
EOT End of Term
EXP Customer Product Expired or Terminated
MUA Mutual Agreement
NOC Non-compliance
OBS Obsolescence
OOB Out of Business
REF Re-Finance
REP Customer Product Replaced
RMA Customer Product Returned
SFD Shift-Downgrade
SFL Shift-Lastmile
SFT Shift
SFU Shift-Upgrade
TNA Target Not Achieved
TRF Customer Product Transferred
TYC Temporary Disconnection
TYD Temporary-Downgrade
TYU Temporary-Upgrade
UNA Unassigned
UPD Customer Product Quantity Updated

11i
Type
Meaning
Application
 Description

Access Level

Code Lookup Code Meaning

BRE Breach
CTY Casualty
DEF Default
DWN Downgrade
EOT End of Term
EXP Expiration
MUA Mutual Agreement
NOC Non-compliance
NP Non Performance
OBS Obsolescence
OOB Out of Business
PRR Price-Revision
PTD Permanent Disconnection
REE Re-Entry
REF Re-Finance
REP Customer Product Replaced
RMA Return For Credit
SFD Shift-Downgrade
SFL Shift-Lastmile
SFT Shift
SFU Shift-Upgrade
TNA Target Not Achieved
TRF Customer Product Transferred
TYC Temporary Disconnection
TYD Temporary-Downgrade
TYU Temporary-Upgrade
UNA Unassigned
UPD Upgrade-Differential
UPG Upgrade-Gross
acts> Termination Reason

OKC_TERMINATION_REASON
Contract Termination Reason
Contracts Core
Contract Termination Reason Lookup type

User

Lookup Code Description Tag Effective Date: From Effective Date: To Enabled
Breach 20-Aug-99 Y
Casualty 24-Apr-02 Y
Default 24-Apr-02 Y
End of Term 24-Apr-02 Y
Customer Product Expired or Terminated 20-Aug-99 Y
Mutual Agreement 24-Apr-02 Y
Non-compliance 20-Aug-99 Y
Obsolescence 24-Apr-02 Y
Out of Business 24-Apr-02 Y
Re-Finance 24-Apr-02 Y
Customer Product Replaced 20-Aug-99 Y
Customer Product Returned 20-Aug-99 Y
Shift-Downgrade 18-Apr-17 Y
Shift-Lastmile 18-Apr-17 Y
Shift 18-Apr-17 Y
Shift-Upgrade 18-Apr-17 Y
Target Not Achieved 18-Apr-17 Y
Customer Product Transferred 20-Aug-99 Y
Temporary Disconnection 18-Apr-17 Y
Temporary-Downgrade 18-Apr-17 Y
Temporary-Upgrade 18-Apr-17 Y
Unassigned 20-Oct-03 Y
Customer Product Quantity Updated 29-Jun-05 Y

OKC_TERMINATION_REASON
Contract Termination Reason
Contracts Core
Contract Termination Reason Lookup type

User

Lookup Code Description Tag From To Enabled

Breach 20-Aug-99 Y
Casualty 24-Apr-02 Y
Default 24-Apr-02 Y
Downgrade 1-Jan-09 Y
End of Term 24-Apr-02 Y
Expiration 20-Aug-99 Y
Mutual Agreement 24-Apr-02 Y
Non-compliance 20-Aug-99 Y
Non Performance 1-Apr-10 Y
Obsolescence 24-Apr-02 Y
Out of Business 24-Apr-02 Y
Price-Revision 1-Jan-09 Y
Permanent Disconnection 1-Jan-09 Y
Re-Entry 1-Jan-09 Y
Re-Finance 24-Apr-02 Y
Customer Product Replaced 20-Aug-99 Y
Return For Credit 20-Aug-99 Y
Shift-Downgrade 1-Jan-09 Y
Shift-Lastmile 1-Jan-09 Y
Shift 1-Jan-09 Y
Shift-Upgrade 1-Jan-09 Y
Target Not Achieved 1-Apr-10 Y
Customer Product Transferred 20-Aug-99 Y
Temporary Disconnection 1-Jan-09 Y
Temporary-Downgrade 1-Jan-09 Y
Temporary-Upgrade 1-Jan-09 Y
Unassigned 20-Oct-03 Y
Upgrade-Differential 1-Jan-09 Y
Upgrade-Gross 1-Jan-09 Y
Home
Responsibility : Service Contracts Manager
Navigation : Service Contracts Manager>Setup>Financials> Flexfields>Desription>Segment

CRP
Application Contracts Core
Title Contract Headers
Freeze Flex field Definition Y
Segment Separator Period
Context Field
Prompt Context Value
Value Set -
Default Value -
Displayed -
Required -
Context Field Values
Code Global Data Elements
Name Global Data Elements

Description Global Data Element Context

Sify Services
Segments summary

Data Item Design

Number 10
Name Contract Tax Total
Window Prompt Contract Tax Total
Column ATTRIBUTE10
Value Set
Displayed Y
Enabled Y

Sify Services
Segments Detail

Data Item Design

Name Contract Tax Total
Description
Column ATTRIBUTE10
Number 10
Enabled Y
Displayed Y
Validation
 Value Set
Description
Default Type -
Default Value -
Required -
Security Enabled -
Range -
Sizes
Display Size 15
Description Size 50
Concatenated Description Size 25
Prompts
List of Values Contract Tax Total
Window Contract Tax Total
 11i
Application Contracts Core
Title Contract Headers
Freeze Flex field Definition
Segment Separator Period
Context Field
Prompt Context Value
Value Set -
Default Value -
Displayed -
Required -
Context Field Values
Code Global Data Elements
Name Global Data Elements

Description Global Data Element Context

Sify Services
Segments summary

Data Item Design

Number
Name
Window Prompt
Column
Value Set
Displayed
Enabled

Sify Services
Segments Detail

Data Item Design

Name
Description
Column
Number
Enabled
Displayed
Validation
 Value Set
Description
Default Type -
Default Value -
Required -
Security Enabled -
Range -
Sizes
Display Size
Description Size
Concatenated Description Size
Prompts
List of Values
Window
Home
Responsibility : System Administrator
Navigation: System Administrator > Profile > System

Not avaliable in CRP

Not avaliable in CRP

Not avaliable in CRP

 CRP
Profile Option Name
Sequential Numbering
OKS: Accounting Duration Basis
OKS: Billing Report And Log
OKS: Billing Schedule Level
OKS: Category for Order Management Originated Contracts
OKS: Check Coverage Match
OKS: Consolidate Warranty for Multiple Orders
OKS: Contracts Validation Source
OKS: Copy Notes
OKS: Counter Validate
OKS: Debug Error Log
OKS: Default Contract Status for Transfers
OKS: Default Line Style
OKS: Default Order Type for Subscriptions
OKS: Default Pricing Date
OKS: Default QA Checklist
OKS: Default Sales Person for Renewal
OKS: Default Time Zone
OKS: Electronic Renewal Url
OKS: Enable Grace Period
OKS: Enable Install Base Integration Notifications
OKS: Enable Negative Invoicing
OKS: Enable Sales Credits
OKS: Full Credit for Product Return
OKS: Intangible Subscription Pricing Method
OKS: Item Display Preference
OKS: Layout Template Source
OKS: Mass change security level
OKS: Minimum Service Duration
OKS: Minimum Service Period
OKS: Notify Contract Administrator
OKS: Notify Sales Administrator
OKS: Notify Territory Administrator
OKS: Parallel Worker
OKS: Payment Method for AR Interface
OKS: Raise Credit Memo for Install Base Transactions
OKS: Reprice Warning Message
OKS: Revenue Type Distribution for Sales Credit
OKS: Revenue Type for Sales Credits
OKS: SMTP HOST
OKS: SMTP PORT
OKS: Source for State and Country Territory Qualifiers
 OKS: Subscription Item Filter
OKS: Territory Sales Person for First Year Contracts
OKS: Transfer Party Relationship
OKS: UOM Code
OKS: Update Contract with Install Base Quantity
OKS: Usage Billing Calculation
OKS: Use Advanced Pricing for Manual Adjustment
OKS: Use Territories to Default Sales Person
OKS: Vendor Contact Role
OKS: Wallet Path
OKS:Merge System Transfers
OKS:Service Request Creator
OKS:Summary Transactions
OKC : Error Message Recipient
OKC : Event Listener Iterations
OKC : Number of days to retain a message on the exception queue
OKC : Outcome Listener Iterations
OKC: Alert Timeout in Minutes
OKC: Allow Manual Price Adjustment
OKC: Allow Order Creation from Contracts created by Quotes
OKC: Change Request Approver
OKC: Contract Approver
OKC: Contract Expert Enabled
OKC: Contract Report
OKC: Contract template for standard terms and conditions
OKC: Default Contract Revert Option
OKC: Density Limit for index usage
OKC: Document Sequence Name
OKC: Enable Advanced Pricing
OKC: Enable Contract Terms (OKC 11.5.10)
OKC: Enable Sales Contracts
OKC: Global Update Privileges
OKC: HTML Layout Template
OKC: Time UOM Class
OKC: Update negotiated Price flag
OKC: View Contracts by Organization
OKC: Warn/Confirm Default Contract Revert Option
OKC:Discoverer Reports Enabled
OKC:Expired Past Days
OKC:Global Operating Unit
OKC:Use Clause Number in Contracts

11i
Profile Option Name
Sequential Numbering
OKS: Accounting Duration Basis
OKS: Billing Report And Log
 OKS: Billing Schedule Level
OKS: Category for Order Management Originated Contracts
OKS: Check Coverage Match
OKS: Consolidate Warranty for Multiple Orders
OKS: Contracts Validation Source
OKS: Copy Notes
OKS: Counter Validate
OKS: Debug Error Log
OKS: Default Contract Status for Transfers
OKS: Default Line Style
OKS: Default Order Type for Subscriptions
OKS: Default Pricing Date
OKS: Default QA Checklist
OKS: Default Sales Person for Renewal
OKS: Default Time Zone
OKS: Electronic Renewal Url
OKS: Enable Grace Period
OKS: Enable Install Base Integration Notifications
OKS: Enable Negative Invoicing
OKS: Enable Sales Credits
OKS: Full Credit for Product Return
OKS: Intangible Subscription Pricing Method
OKS: Item Display Preference
OKS: Layout Template Source
OKS: Mass change security level
OKS: Minimum Service Duration
OKS: Minimum Service Period
OKS: Notify Contract Administrator
OKS: Notify Sales Administrator
OKS: Notify Territory Administrator
OKS: Parallel Worker
OKS: Payment Method for AR Interface
OKS: Raise Credit Memo for Install Base Transactions
OKS: Reprice Warning Message
OKS: Revenue Type Distribution for Sales Credit
OKS: Revenue Type for Sales Credits
OKS: SMTP HOST
OKS: SMTP PORT
OKS: Source for State and Country Territory Qualifiers
OKS: Subscription Item Filter
OKS: Territory Sales Person for First Year Contracts
OKS: Transfer Party Relationship
OKS: UOM Code
OKS: Update Contract with Install Base Quantity
OKS: Usage Billing Calculation
OKS: Use Advanced Pricing for Manual Adjustment
OKS: Use Territories to Default Sales Person
OKS: Vendor Contact Role
 OKS: Wallet Path
OKS:Merge System Transfers
OKS:Service Request Creator
OKS:Summary Transactions
OKC : Error Message Recipient
OKC : Event Listener Iterations
OKC : Number of days to retain a message on the exception queue
OKC : Outcome Listener Iterations
OKC: Alert Timeout in Minutes
OKC: Allow Manual Price Adjustment
OKC: Allow Order Creation from Contracts created by Quotes
OKC: Change Request Approver
OKC: Contract Approver
OKC: Contract Expert Enabled
OKC: Contract Report
OKC: Contract template for standard terms and conditions
OKC: Default Contract Revert Option
OKC: Density Limit for index usage
OKC: Document Sequence Name
OKC: Enable Advanced Pricing
OKC: Enable Contract Terms (OKC 11.5.10)
OKC: Enable Sales Contracts
OKC: Global Update Privileges
OKC: HTML Layout Template
OKC: Time UOM Class
OKC: Update negotiated Price flag
OKC: View Contracts by Organization
OKC: Warn/Confirm Default Contract Revert Option
OKC:Discoverer Reports Enabled
OKC:Expired Past Days
OKC:Global Operating Unit
OKC:Use Clause Number in Contracts
 Site BR 100
Partially Used
Monthly
YES
Top Level
Service Warranty
No
Yes
Sold from Org - Order Management
Yes
NO
No Yes
Entered
Service
EBZ Standard
Sysdate
Sify Quality Assurance Check List Default Quality Assurance Check List
CRM, Resource1 (100000040)
Calcutta Pacific/Pitcairn

YES
NO
Retain Drop

Effectivity Based
Description
Standard

1
Day Month
OSICRM

NO

YES
YES
100
Quota Sales Credit
alertmail redfortapps
25
Vendor Party
 Subscription
Retain
PARTNER

Yes
Actual
Yes
No
SALESPERSON
sify.net maa.sify.net
No

No Yes

100
30
100
2880

OSICRM SYSADMIN
OSICRM
Yes No

Allow
1
OKC_DOC
No
Yes
No

Contract Terms Layout Template for iStore

Period-Time Time

No
Enabled
No
60

Site BR 100
Partially Used
Monthly
No Yes
 Top Level
Service Warranty
No
Yes
Sold from Org - Order Management
Yes
NO
No Yes
Entered
Service
EBZ Standard
Sysdate
Default Quality Assurance Check List

Pacific/Pitcairn

Yes
NO
Retain Drop

Effectivity Based
Description
Standard

1
Day Months
ERPSUPP

Yes No

YES
YES

dbadev redfortapps
25
Vendor Party
Subscription
Retain
PARTNER

Yes
Actual
Yes

SALESPERSON
 sify.net maa.sify.net
No

No Yes

100
30
100
2880

SYSADMIN
SYSADMIN
No

Allow
1
OKC_DOC
No
Yes
No

Contract Terms Layout Template for iStore

Time

No
Enabled
No
60