SB0168 522

File In: –

A
 ffected OptiView 031-03630-0XX Micro-board
SERVICE BULLETIN Equipment: (YK, YZ, YT, YS, YN, YR, YD, YST,
YMC2, YNWS, YNRS and YKEP)

Subject: AD-Link SMARC Module Retrofit

Issue Date: 06/01/22 Withdrawal Date: 05/31/23

OVERVIEW
It has been determined that a memory stability issue with AD-Link’s version A4 SMARC module has caused serial
communications and random reboot issues with the 031-03630 micro-board. The SMARC Module is the proces-
sor card for the 031-03630 micro-board. The SMARC Module and the 3630 base board are assembled as a pair in
the board manufacturing factory. SMARC (Smart Mobility ARChitecture) is a hardware specification that enables
multiple vendors to provide high performance embedded processor cards. This will allow upgrading to future pro-
cessors without having to re-design the micro-board.

ISSUE DESCRIPTION / SOLUTION

If the chiller is experiencing recurrent VSD, MBC or VGD serial comms faults, MBC power landing failures,
random re-boots or control power failures, and all troubleshooting points to a bad micro-board, order the micro-
board SMARC module retrofit kit from Aftermarket Parts before changing the complete 031-03630 micro-board
assembly.

PROCEDURE
Each SMARC module must be programmed with the correct OptiView software therefore it is necessary to select
the kit part number that corresponds to the Chiller product from the table below.

PRODUCT Kit PN PRODUCT Kit PN

YK "G" and Earlier 331-03583-601 YST 331-03583-609
YK "G" and Later 331-03583-602 YMC2 Mod A 331-03583-610
YZ 331-03583-603 YMC Mod B
2
331-03583-611
YS Mod E
YT 331-03583-604 331-03583-612
Heat Pump
YNWS/H
YS 331-03583-605 331-03583-613
YNRS/H
YN 331-03583-606 OM Retrofit 331-03583-614
YR 331-03583-607 YKEP 331-03583-615
YD 331-03583-608 YVAM 331-03583-616

The instructions in this service bulletin are written assuming the individual who will perform this work is a fully trained
HVAC & R journeyman or equivalent, certified in refrigerant handling and recovery techniques, and knowledgeable
with regard to electrical lock out/tag out procedures. Anyone performing this work should be aware of and comply
with all Johnson Controls, national, state and local safety and environmental regulations while carrying out this
work. Before attempting to work on any equipment, the individual should be thoroughly familiar with the equipment
by reading and understanding the associated service literature applicable to the equipment. Failure to comply with
these requirements could expose the worker, the equipment and the building and its inhabitants to the risk of injury
or property damage.
Should there be any question concerning any aspect of the tasks outlined in this bulletin, please consult a Johnson
Controls Service Office prior to attempting the work. Please be aware that this information may be time sensitive
and that Johnson Controls reserves the right to revise this information at any time. Be certain you are working with
the latest information.

This is a company confidential document and is for Johnson Controls eyes only.
JCI Company Confidential SB0168 (522)

Once the SMARC module kit that corresponds to the chiller product has been obtained, ensure the correct module
has been included in the kit. Only the version A7 AD-Link SMARC module will work for this retrofit.
To verify the version of the AD-Link module, check bar code label on the bottom side of the module. The last 4
characters of the label denote the module version. The correct version A7 module will be marked 4040. The module
being replaced will be marked 4020.

LD31334

Technician must wear an ESD ground strap to protect sensitive electronic equipment.

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SB0168 (522) JCI Company Confidential

Technician must wear an ESD ground strap to protect sensitive electronic equipment.
Power must be removed from the OptiView panel before attempting to remove the SMARC Module.
Locate the SMARC module on the 3630 micro board (shown below).

LD31326

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JCI Company Confidential SB0168 (522)

Use a #1 phillips screw driver to remove the 4 screws and washers identified with red arrows in the photo below.

LD31327

Once all 4 screws are removed, the SMARC module will tilt forward approx. 30 degrees.

LD31328

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SB0168 (522) JCI Company Confidential

To withdraw the module, hold the module from both sides maintaining the 30 degree angle and pull the module
loose from the J4 connector.
The bad ver. A4 SMARC module must be returned to the Warranty Return Center.

LD31329

To install the new SMARC module, carefully align the SMARC module to the J4 connector using the alignment
notch shown below.

LD31330

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JCI Company Confidential SB0168 (522)

With the module properly aligned, carefully press on both sides maintaining the 30 degree angle until the module
is fully seated.

LD31331

With the module properly seated in the J4 connector, lay the module parallel to the micro board as shown below and
install a screw and washer at each of the 4 mounting holes.

LD31332

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 SB0168 (522) JCI Company Confidential

Torque the 4 screws to 7 in-lbs max.

LD31333

The SMARC module is not preloaded with software. The SD Card included with this kit must be used
to load the required OptiView software.

LD31446

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JCI Company Confidential SB0168 (522)

Download the program as follows:

1. Remove power to OptiView™ Control Center.
2. Reposition microboard DIP switch SW1 position 4 to ON.
3. Insert program card into microboard connector J26.
4. Restore power to OptiView™ Control Center. A white screen appears displaying “Flash Checksum Test” and
the microboard 7-segment LEDs (U25 and U26) displays “Ch”. While this is displayed, the microboard is
performing a checksum test on the program card. This ensures the integrity of the card before the download
procedure can begin. If the checksum test fails, the card is defective or corrupted and the download procedure
cannot be performed. If the checksum test passes, the OptiView™ Flash Programmer screen is displayed.
5. Press the Start key to start the downloading process. A dialog box appears asking if you want to Erase On-
board Flash and Re-Program from PC Card?.
Important: Do not proceed until you understand the above caution.
6. Use the ► key to scroll to YES.
7. Press Enter. The following steps will be performed:
A. Erasing - During this procedure, the program in the microboard flash memory will be erased. A green bar
reflects the progress of this procedure. The red LED next to this bar illuminates while this procedure is
in progress.
B. Programming - During this procedure, the program in the program card is downloaded into the microboard
flash memory. A green bar reflects the progress of this procedure. The red LED next to this bar illuminates
while this procedure is in progress.
C. Verifying - During this procedure, a checksum test is performed on the new program in the microboard
flash memory. A green bar reflects the progress of this procedure. The red LED next to this bar illuminates
while this procedure is in progress.
The microboard 7-segment LED Displays (U25 and U26) display the steps of the programming process while
they are in effect. During the erasing procedure, Er is displayed. During the programming procedure, Pr is
displayed. During the verifying procedure, Ch is displayed.
At the completion of the reprogramming process, if it is successful, Flash Has Been Successfully Programmed
is displayed and Operation Successful is displayed in the status code box. Otherwise, a message in the status box
indicates the step that failed.
8. Remove power from OptiView™ Control Center.
9. Remove the program card from microboard connector J26 by slightly pushing the SD card in and then releas-
ing pressure. The SD card should pop out slightly allowing for removal. The data logging SD card should be
installed back into connector J26 if it was removed previously to install the chiller program SD Card.
10. Reposition microboard DIP Switch SW1 position 4 to OFF.
11. Apply power to the OptiView™ Control Center. The reprogramming procedure is now complete.
The bad ver. A4 SMARC module must be promptly returned to the Warranty Return Center at the address
shown below.
Johnson Controls Inc.
Warranty Return Center
Attn: SMARC Module Return
5000 Renaissance Drive. Dock J
New Freedom, PA 17349
Tel: 1-717-205-3411

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