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S H A B B I R TA LI B
EXPERIENCE SUMMARY
A total of 14 years extensive technical experience in design, installation, maintenance and trouble-shooting of
networking hardware and software. Key areas of duties have included design, installation, upgrades, administration,
maintenance and trouble-shooting of Novell NetWare & Microsoft Windows Server OSes and LAN & WANs hardware
in mid-to-large heterogeneous environment. Additionally, have shown high level of competence in providing leadership
to junior staff, support to senior staff in various technical areas of computing and worked with vendors & service
provides to resolve problems. Excellent in product analysis, report writing, briefing and presentation skills. My problem
solving skills have earned me my keep and promotions.
CAREER SUMMARY
♦ Design, performance analysis and tuning, installation, administration and trouble-shooting of Cisco Routers, 3Com
Switches, Windows family of operating systems, and Novell NetWare.
♦ Extensive experience in desktop management applications such as SMS, ZENWorks and SUS.
♦ Upgrade/Migrate server OSes from NetWare 3.x to 4, 4 to 5, 5 to 6 and Windows NT 4 to Windows 2000.
♦ Monitoring, performance analysis and tuning of network devices using HP OpenView.
♦ Hardening operating systems from intrusions, structuring architecture for deployment of critical security updates
♦ Security Auditing using Nessus and Microsoft Baseline Security Analyzer
♦ Good understanding and working knowledge of Intrusion Detection Systems, IP, ARP, TCP, UDP, ICMP, IPX/SPX,
NetBEUI, WINS, DNS and DHCP.
♦ Good working knowledge of Intel Pentium-Based Servers, PCs, printers, scanners, digital cameras.
♦ Design, performance analysis and tuning, installation, trouble-shooting, maintenance and configuration of SANs,
servers, workstation, disk arrays, SCSI devices, print servers, switches, hubs, and LAN cabling
♦ Automate various administrative tasks through batch files and scripts.
♦ Fair knowledge of web server installation, JavaScript, Cascading Style Sheets and HTML Programming
SKILL SET
Network Operating Systems Novell NetWare (6, 5.x/4.1/4.02/4.01/3.12/3.11), Microsoft Windows
2003/2000, Windows NT Server 4.0
Analyzers Microsoft SMS Network Monitor 2.0, McAfee Sniffer Pro 4.5
Connectivity Cisco Routers 7513, 3640, 3620, Network Hubs (HP, AT&T, 3Com),
3Com Switches, NICs, Modems (Analog and Digital), Microsoft Proxy
Server, NT Remote Access Servers
Directory Services Novell eDirectory, Microsoft Active Directory
Protocols IPX/SPX, TCP/IP, NetBEUI, PPP, SLIP
Network/Server/Desktop Novell ZENWorks for Desktop 3.2, 2.0, Novell ZENWorks for Servers
Management 2.0, HP OpenView Network Node Manager 4.5, Brightstor Arcserve 9.0,
7.0, 6.6
Messaging/GroupWare Novell GroupWise 6.0/5.5, Microsoft Exchange 2003/5.5/4.0
Web Servers and Internet Apache, IIS 6.0/5.0/4.0, Netscape Navigator 6, Internet Explorer 6
Browsers
PC Software Windows XP/2000/NT, Windows 95/98/3.1, OS/2 Warp, DOS 3.2 - 6.x,
MS Office, WordPerfect, MS-Mail, MS-Exchange/MS-Outlook, Lotus
Smartsuite, Norton Utilities, Microsoft FrontPage, NetObjects Fusion
4.0, Hyper Terminal, Telnet, FTP, Wollongong Pathway (Terminal
Emulator)
SAN, Servers and Workstations DELL EMC/6300/4300, IBM 7000 (rack mounted), Compaq Proliant,
HP NetServer, Intel Pentium-based workstations
(Compaq/Dell/HP/IBM/NCR)
Network Devices Routers (Cisco 3620, 3640, 7200), Hubs (3Com/Cisco) Switches
(3Com)
Printers HP 4050, 5si, 5, 4si, 4, 4p, III, IIISi, Lexmark and Epson
Information Gateways.
EDUCATION
1986-1988 – Bachelor of Commerce – University of Bombay, Bombay, India
INDUSTRY CERTIFICATION
2004 - Microsoft Certified Systems Engineer (MCSE Windows 2003 + Exchange)
2003 - Microsoft Certified Systems Engineer (MCSE Windows 2000)
2003 - Novell Certified NetWare Engineer (CNE 6)
2002 - Microsoft Certified Professional (Windows 2000 Server, Windows 2000 Professional)
2000 - Cisco Certified Network Associate (CCNA 2.0)
2000 - Novell Certified NetWare Engineer (CNE 5)
1999 - Microsoft Certified Systems Engineer (MCSE Windows NT)
1996 - Novell Certified NetWare Engineer (CNE)
1995 - Novell Certified NetWare Administrator (CNA)
PROFESSIONAL EXPERIENCE
Information Gateways, MI, USA June 1999 – To Date
Sr. Network Technical Support
A consulting firm providing technical services to large corporate clients on project basis.
CLIENT: District of Columbia Fire and Emergency Medical Services Oct ‘99 – Sep ‘04
♦ Migrate NetWare from version 5 to 6
♦ Migrate from a Windows NT 4.0 Domain to NetWare 5
♦ Design, Install and Manage a implementation of DHCP, DNS and SLP Directory Agent
Services on a NetWare 6 Cluster
♦ Design, Implement and Manage Dell EMC cx200 SAN on NetWare 5
♦ Design, Implement and Manage ESRI GIS Application on a Windows 2000 Terminal Server.
♦ Design and Upgrade Tape Backups using Veritas BackupExec for Windows 2000.
♦ Upgrade Microsoft Internet Explorer from 5 to 6 using Internet Explorer Administration Kit.
♦ Perform Security Audit of Routers, Switches, Printers, Servers and Workstations using Nessus.
♦ Structuring architecture for deploying security patches for Windows Operating Systems using
Windows Scripting.
♦ Install and Manage Microsoft Software Upgrade Services, Configure Windows 2000/XP
Desktops for Automatic Updates.
♦ Managing Windows 2000 Desktops using Administrative Templates
♦ Design, Upgrade and Manage Tape Backups using BrightStor ArcServe 9.x for NetWare
♦ Configured and Deployed Netware Client Upgrade using ACU (Automatic Client Upgrade)
♦ Protect network from hacks by closing ports on the router using ACLs.
♦ Installed and Configured Router Traffic Grapher (MRTG) for historical analysis and
application impact on current network infrastructure.
♦ Design, Install and Manage Domain Name Service (DNS) and Dynamic Host Control Protocol
(DHCP) services for the agency’s use at 40 different locations.
♦ Design, Implement and Manage distribution of McAfee DAT file updates using batch files and
Novell ZENWorks for Desktop
♦ Design, Implement and Manage centralized desktop management system and application
distribution using Novell ZENWorks for Desktop
♦ Design, Implement and Manage LDAP for user authentication to Novell eDirectory.
♦ Design, Implement and Manage DirXML to synchronize Novell eDirectory with Microsoft
Active Directory
♦ Design, Implement and Manage Novell Directory Services (eDirectory) 8 and Netware 5.x
Network.
♦ Performance analysis and tuning of Novell Directory Services (eDirectory) 8
Information Gateways.
♦ Performance analysis and tuning, monitoring and bandwidth optimization of the wide area
network including Cisco Routers (7513, 3640, and 3620).
♦ Migrated from a shared 10Mbps Ethernet to a switched 100Mbps network using 3Com
switches.
♦ Designing methodology and implementation for migration from IPX to an IP only environment.
♦ Management of IP and IPX network and IP addressing. Managing and distributing IP host file to servers
and workstations.
♦ Installed, configured, replaced over 50 legacy dumb terminals and additional new installation of another 50-
75 personal computers.
♦ Administration, installation and trouble-shooting of the Novell network, NetWare servers, Windows family
of operating systems and applications such as WordPerfect, Office, Terminal Emulators (Wollongong
Pathway and Alifterm)
♦ Key involvement with ATandT who implemented the network cabling, design and layout and configuring
and administration of network devices such as hubs, terminal servers, modems, and multiplexers.
♦ Used WordPerfect 5.1 (Arabic/English) to create macros and mail merge documents for printing application
forms based on criteria’s set as per the banking application for which data was passed through a text file
extracted from the DataFlex database.
♦ Created the ideal configuration under Windows 3.x for running of applications written in DataFlex (DOS)
with Nafitha (Arabization of DOS) along with DOS based Terminal Emulator (Alifterm).
♦ Prepared the training material on the basis of first hand knowledge of the bank staff and delivered lectures
on DOS, Windows 3.1 and WordPerfect.
♦ Improved productivity by providing one-to-one technical support to a base of over 150+ users on Windows
3.1/95, WordPerfect and Microsoft Office Products.