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Wilson Barrow 3401 Frutas Avenue, El Paso, TX 79905 | wb1aea0f2@westpost.

net | 915-727-1764 Profile A manager with broad experience in IT field, from documentation and training to architect and network management. A strong ability to form and lead productive t eams that meet or exceed project goals. Numerous certifications ranging from pr oject management to Six Sigma. Worked in both small family-owned and Fortune 50 0 companies. I have been known for leading from the intersection of business an d technology to provide top level strategic planning, analysis and operations le adership for the advance technology systems, services, and solutions of today an d tomorrow. Certified Project Management (PMI) Certified Database Management Microsoft Certified Systems Engineer Certified Systems Analysis ITIL v3 Foundation Certified Certified Network and Telecommunication Certified Six Sigma Green Belt Cisco Certified Network Associate Relevant Accomplishments and Skills Organizational Development Led implementation of ITIL framework throughout the technology center to meet g lobal performance standards. Created performance metrics, expanded number of ser vices offerings and achieved a significant reduction in number of technology inc idents and problems. Negotiated for ITIL maturity assessment and sustained deve lopment plan with HP at no cost to Toshiba. Created IT policies, procedures, standards and controls to achieve compliance w ith SLA, SOX, ISO, ITIL, and SAS70 as part of Toshiba global compliance program. Introduced PMI project management practices and methodologies. Key member of the Six Sigma Steering Committee driving organizational improveme nts in both internal processes and client services. Consulted with Toshiba in Canada, India, Japan, Latin America, and UK facilitat e technology implementation projects within their data centers and reduce their reliance on US technology support. Leadership Managed through a period of accelerated expansion as business experienced explo sive growth (better than 400% increase in number of physical IT assets, volume o f data, number of clients and users). Worked collaboratively with executive mana gement on key strategic business and IT initiatives. Managed a complex internal audit of all IT operations, processes, standards and controls. Achieved an improved executive summary rating and brought all action items into compliance in five months. Continually evaluated business processes to identifying opportunities to stream line operations, standardize processes, eliminate repetition and accelerate prod uctivity. Reduced IT teams overall time on administrative functions from 27.9% t o 10.5%. Technology Leadership & Advancement Planned and directed 100+ technology development, acquisition, and installation and upgrade projects over the past 14 years (heavy emphasis on data/systems sec urity). Major projects included: Proprietary Software Application SharePoint Portal Server Deployment Active Directory Upgrades Network & Desktop Security Programs

Symantec Anti-Virus Upgrade/Integration IPsec Tunnel Implementation VMware Virtualizes Project BlackBerry Server and Phone Programs Reduced cycle time for implementation of new software releases. Collaborated wi th Development and QA teams to establish software release management procedures, improved standardization and 100% user availability during peak production time s. Implemented Oracle Enterprise Business Suite 11.5.9 implementation $8.5M implem entation cost in 21 month project. Technology Leadership & Advancement Implemented Service Parts fulfillment into Oracle at separate organizational un it at $1.6M and nine month project. Orchestrated a number of upgrades to software, improving escalation notificatio n, automating ticket creation and reducing help desk call volume. Led large scale backup capacity exercise for 10 data center libraries and iden tified systems limitations. Identified future needs for hardware, data retentio n, data integrity, security and new business processes. Facilitated with TAIS information Systems department the transfer and move of i nformation technology services from TACP, Wayne, New Jersey, to TAIS, Irving, Ca lifornia in the closing of TACP division. PROFESSIONAL WORK HISTORY Toshiba America Information Systems, Inc. El Paso, TX December 2010 May 2011 LAN/WAN Coordinator (2010 to 2011) LAN/WAN management leading the strategic planning, development, architecture, se curity, operations and technology infrastructure for Toshiba. Managed resolves AS/400, frame relay, terrestrial microwave, PBX, wireless, router, networking te chnical, security, project infrastructure issues. Ridgetop Research, LLC New York, NY Information Technology Consultant June 2 010June 2011 Providing corporations and government agencies with the expertise needed to solv e management problems quickly. Toshiba America Consumer Product, LLC El Paso, TX April 1997 Decemb er 2010 LAN/WAN Coordinator (1998 to 2010) Programmer/Analyst (1997 to 1998) LAN/WAN management leading the strategic planning, development, architecture, se curity, operations and technology infrastructure for Toshiba. Managed resolves AS/400, frame relay, terrestrial microwave, PBX, wireless, router, networking te chnical, security, project infrastructure issues. Barrow Consulting El Paso, TX Founder and President January1994 April 2005 Authoritative technical expert consultan t with specialized and unique capabilities to perform or integrate highly comple x professional services. EDUCATION and Certifications Masters of Science in Management: Concentration in Information Technology, GPA 3 .94 Colorado Technical University, Colorado Springs, CO Novell Certified Instructor (CNI) Novell Certified Engineer (CNE)

Certified Fiber Optic Installation/Testing Certified RFP-Site Survey, Design, Development DOT Supervisors Compliant

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