CENTRAL LUZON DOCTORS HOSPITAL-EDUCATIONAL INSTITUTION Graduate School Department Tarlac City Course Title: Nursing Administration I Course

Code: NA I Credit: 3 units Course Description: This course deals with the application of concepts, principles and theories and methods in developing nursing leaders and managers in any health care setting. It also includes ethico-moral/legal aspects of health care and nursing practice and professional growth. Methods of Instruction: 1. Evocative Discussion 2. Situational Analysis 3. Individual Report Course Content: A. The Practice of Management 1. Definition 2. Management Theories 3. Motivation Theories 4. The Work of Managers: Functions, Skills and Roles 5. The Roles of Nurse Managers 6. Communication B. Leadership defined -Theories of Leadership 1. Base Power 2. Defining Powers 3. Power and Accountability 4. Source of Power 5. Empowerment and Disempowerment 6. Plan for Personal Empowerment y Effective Team Building y Leadership vs Management B. Tools for Leadership and Management Problem Solving 1. Decision Making, Problem Solving and Critical Thinking 2. Theoretical Approaches to Problem Solving and Decision Making 3. Critical Elements in Problem Solving and Decision Making

4. 5. 6. 7. 8.

Individual Variations in Decision Making Overcoming Individual Vulnerability in Decision Making Management Decision making Management Decision making technology Integrating Leadership roles and Management Functions in Decision making

C. Strategic and Operational Planning 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Planning Process History and Purpose of Strategic Planning Strategic Planning Process Vision Values Purpose of Mission Statement Philosophy Goals and Objectives Policies and procedures Time management and Procrastination

D. Organizing-Teamwork of Management 1. Organizational Concepts, Theory and Types of Organizational Structures 2. Organizational Culture and Change 3. Authority and Power in Organizations (types of power, politics of power) 4. Selection and Development of personnel 5. Organizing patient care E. Roles and Function in Staffing 1. Preliminary Staffing from recruitment through orientation 2. Meeting staff socialization and educational needs for Team Building 3. Staffing needs and scheduling policies F. Roles and Function in Directing 1. Definition of Directing 2. Creating a Motivating climate 3. Organizational, Interpersonal and Group Communication - Communication: -Process, Skills,Principles, Methods, Barriers, Improving Communication, Communicating with difficult people -Assertiveness a. Barriers b. Transactional analysis c. Game playing d.Life positions e.Assertiveness techniques - Organizational Communication Strategies -Channels of communication -Written communication within the organization

-Interpersonal communication -Group communication -Listening skills -Impact of technology on Organizational Communication -Confidentiality -Leadership roles and management functions in organizational and interpersonal communication -Delegation-as a means of directing 1. Definition 2. Delegation as a a function of professional nursing 3. Common Delegation errors 4. Integrating leadership and management roles in delegation -Central tasks in Directing: issuing orders -Accountability and responsibility -Authority -Assignment making -Direct delegation vs Indirect delegation - Underdelegation/Overdelegation - Motivational aspects of directing function a. Why motivate people b. What motivates people c. Constant Theories of Motivation d. Process Theories of Motivation e. Motivational Theories f. Increasing Staff Motivation G. Coordinating-The Essence of Management 1. Interdependence 2. Types of coordination 3. Mechanism of Coordination 4. Change and Conflict Resolution in Health Services Organization a. Traditional Change Theories b.Emerging Theories of Change c.The Change Process d.Responses to Change e.The Change Agent f. Importance of Conflict g. Conflict Defined h. Source of Conflict i. Types of Conflict j. The Conflict Defined k.Source of Conflict l.Types of conflict

m.The Conflict process model n. Leadership and Management Roles o. Time Management p. Stress Management 5. Professionalism and Coordination a. The Structure of Professional Staff Development b. The Process of Professional Practice H. Controlling: The Straight and Narrow Path 1. Definition 2. Steps in Control Function 3. Human Reactions to Control 4. The Budget as a Control Device 5. Performance Appraisal as a Control Device 6. Measurable Quality Outcome 7. Performance Appraisal 8. Documenting Performance 9. Creating a Growth- Producing Work environment through Discipline 10. Controlling Costs 11. The Management Audit 12. Quality control I. Professional and Social issues in Leadership and Management -Ethical Issues -Legal and legislative Issues -Career development issues Basic Texts 1. Marquis & Huston; Leadership Roles and Management Functions in Nursing Theory and Application 2. Simms, Price, Ervin; Professional Practice of Nursing Administration 3. Marriner Tomey; Nursing Management and Leadership