TIMOTHY KIPCHUMBA
Network Engineer | System Optimization | Network Security
E q linkedin.com/in/timothy- Kenya
+254711563977 timkipchumba48@gmail.com kipchumba
• Customer Issue Resolution: Assisted in
SUMMARY resolving customer complaints, ensuring a
positive service experience.
Results-driven Electrical and Telecommunications Engineer • Financial Management: Handled petty
with over four years of experience in designing, cash and procurement of office supplies.
implementing, and securing network infrastructure.
Specialized in DWDM, IP/MPLS, VPLS, advanced routing and
switching (BGP, OSPF, EIGRP), fiber optics, and network
security. Passionate about enhancing connectivity and digital
transformation in educational and research institutions.
Proven ability to optimize network performance, reduce
downtime by 30%, and implement scalable, high-speed
network solutions.
EXPERIENCE
Network Engineer
Kenya Education Network Trust (KENET)
03/2023 Present Nairobi, Kenya
• Campus Network: Designed and implemeneted campus network
infrastructure for universities,technical colleges&hospitals.
Ensuring efficient and scalable connectivity to meet stakeholder’s
needs
• IP/MPLS: Configured & deployed L2/L3 VPNs for core and
access network.
• Customer+Advisory: Providing clients with expert advice on
bandwidth usage, capacity management.
• NOC: Active network performance monitoring,troubleshooting &
resolving network issues to minimize downtime and ensure high
availabiity
Assistant Network Engineer
Kenya Education Network Trust(KENET)
04/2022 08/2024 Nairobi, Kenya
• Monitored network performance and availability using advanced
network monitoring tools, promptly identifying and resolving
issues to
• minimize downtime.
Provided on call support and participated in 24/7 rotational shifts to
• address critical network issues and maintain service
level agreements(SLA) with institutions.
• Documented network incidents, resolutions and best practices to s
Electrical Engineer Intern
Kenya Power & Lighting Company Ltd
4/2021 - 01/2022 Nairobi, Kenya
• Sales Management: Managed end-to-end sales processes,
from prospecting to closing deals.
• Customer Engagement: Built and maintained strong
customer relationships, enhancing repeat business and
referrals.
• Market Research: Conducted market research to identify
trends and opportunities for sales growth.
• Marketing Strategies: Developed marketing strategies to
increase showroom foot traffic and online engagement.
Vice Chairperson
IEEE Photonics Kenya
08/2024 - Present Nairobi, Kenya
• Client Interaction: Acted as the primary point of contact for
clients, managing inquiries and directing them accordingly.
• Administrative Support: Provided administrative support
across departments, ensuring smooth office operations.
• Record Management: Maintained accurate records, including
employee attendance and customer data.
EDUCATION
Bachelor of Science | Electrical & Electronics
Engineering
Kenyatta University
2016 - 2021 Nairobi, Kenya
AWARDS
Volunteer Leadership Training Award |
IEEE
Women in Car Dealership
Super Car Dealers September Awards 2024
KEY ACHIEVEMENTS
Cost Reduction
) Successfully reduced operational costs by up to 50%
through expense optimization and eliminating
unnecessary expenditures.
Outstanding Sales Performance
) Recognized with a certificate for consistently achieving
high sales, selling a minimum of 4 Peugeot units per
month.
Brand Visibility & Revenue Growth
) Enhanced PRG Motors’ market presence and increased
monthly revenue by leveraging social media marketing
to showcase inventory and drive sales conversions.
Customer Satisfaction Tracking
) Developed and implemented strategies to monitor and
enhance customer satisfaction, including bulk thank-you
messages and proactive follow-ups on client concerns.
LICENCES
Graduate Engineer | B24047 | EBK
b Proven ability to drive vehicle sales and exceed targets
through eff.
Solar Technician| B24047 | EPRA
CERTIFICATIONS
Cisco Certified Network
b
Associate(CSCO14215523)
Proven ability to drive vehicle sales and exceed targets
through eff.
Project Management Professional | Google
b Fundamentals of project management
Agile management techniques
Fibre Technician
b Strong ability to build and maintain long
Negotiation & Persuasion
b Adept at negotiating deals and influencing customer
decisions to close high-value sales.
Industry Liason Lead PASSIONS
IEEE Young Professionals
Continuous Learning
01/2024 - Present b I am passionate about staying up to
• Recruitment Support: Supported recruitment processes,
date with the latest network
including job postings, candidate screening, and employee
technologies and innovations to
onboarding.
ensure efficient system
• Compliance Management: Ensured compliance with
performance.
statutory regulations such as NSSF, NHIF, and tax
obligations.
Mentoring Young Engineers
• Staff Welfare: Managed staff welfare programs and
coordinated corporate social responsibility (CSR) activities.
b Dedicated to mentoring young
• Performance Tracking: Assisted in performance engineers, providing guidance and
management, including appraisals and tracking key career support ensuring they
performance indicators (KPIs). transition smoothly to the job
• HR Administration: Maintained HR records, processed payroll market.
data, and facilitated training programs.
Interpersonal & Communication
REFERENCES b Skills Strong ability to build
relationships and engage with
diverse stakeholders.
Analytical & Problem-Solving
b
Abilities
Skilled in assessing situations,
identifying solutions, and making
data-driven decisions.
Emotional Intelligence
b
Adept at understanding
emotions, managing relationships,
and negotiating favorable outcomes.
Samuel Eng. Sally
Macharia Musonye
System Engineer, Regional
Kenya Education Engineer, Kenya LANGUAGES
Network Trust. Power.
+254791712307 +254729 723 556 English
Eng. Martin Proficient
Nzomo Lecturer,
Swahili
Kenyatta Eng. Francis
Native
University Ngokonyo
+254 722 Electrical Engineer
774016 +254 722 705 256
