Lubna Mahar

Manager - Business Development at Wavetel Ltd. lubnamahar@gmail.com

Summary
To reach greater heights of excellence by exploiting the opportunities to enhance further my knowledge and skills so as to contribute in the growth of the organization in a challenging and competitive atmosphere. Also to utilize ideas and abilities to increase company's market share.

Specialties
Thorough understanding of Telecommunications Technology & best applications for clients. Skilled at identifying & filling client needs Excellent Communication skills Welcome the challenge of solving problem Result-oriented achiever with excellent track record for identifying opportunities for accelerated growth Resourceful and committed Versatile & adaptable Well Organized with a track record that demonstrates self motivation & initiative to achieve both personal & corporate goals

Experience
Manager - Carrier Relations (Business Development Department) at Wavetel Ltd. January 2012 - Present (5 months) Managing existing Prepay, Postpay & Bilateral accounts as well as Business Development for new Accounts through buying and selling of VOIP routes/destinations. Developing business accounts for Wholesale VOIP Interconnection through Market research (Lead Generation & Marketing activities) Coordination point between Customers and Technical Team in relation to all troubleshooting. Monitoring market trends to fully optimize Business offers with competitive pricing. Supervising Business Development Team to ensure mobilizing team efforts to implement strategy and achieve targeted goals. Follow-up with existing customers to ensure continuous services from them. Analyze the potential of current customers and grow them accordingly. Maintaining specialized Destinations - Buying! o Ensure routing and maintaining vendors of the destination. o Coordinate with vendors for rates update frequently and maintain good margins according to market rates. Assistant Manager - Carrier Relations (Business Development Department) at Breezecom July 2010 - January 2012 (1 year 7 months) Managing existing Prepay, Postpay & Bilateral accounts as well as Business Development for new
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Accounts through buying and selling of VOIP routes/destinations. Developing business accounts for Wholesale VOIP Interconnection through Market research (Lead Generation & Marketing activities) All activities managed and performed through the in house built software. Coordination point between Customers and Technical Team in relation to all troubleshooting. Monitoring market trends to fully optimize Business offers with competitive pricing. Supervising Business Development Team to ensure mobilizing team efforts to implement strategy and achieve targeted goals. Follow-up with existing customers to ensure continuous services from them. Analyze the potential of current customers and grow them accordingly. Maintaining specialized Destinations - Buying! o Ensure routing and maintaining vendors of the destination. o Coordinate with vendors for rates update frequently and maintain good margins according to market rates. 1 recommendation available upon request Executive Officer at Alfalah GHP Investment Management Limited April 2009 - July 2010 (1 year 4 months) Making a fortnightly document with the name TIDBIT for the Priority Bankers of Bank Alfalah and the valued customers of Alfalah GHP Investment Management Co. for the money market review, equity market review, where the market stands and what are current affairs and market statistics stand in past two weeks. Monitoring market insight for the diversified investment trends with stock market. Providing management with required reports, related to operations and customer support services. Managing and presenting the daily Net Asset Value (NAV) to the management. Taking care of record maintaining of the department Assisting on marketing campaigns and media related activities. Managing daily and monthly reports, Media Management and Media Printing, Cross functional Co-ordination with departments, Responsible for Account Maintenance and Customer related queries (with the Operation and Registrar departments) Managing Operations and Customer Support Services team, implementing the companys security standards, handling critical clients, managing back office data in coordination with IT Department, providing daily and monthly reports and presentations to the management, making new clients and providing quality services. Managing operations and customer support services team, providing support to team on critical complaints. Manage and analyze customer queries and ensure that they are handled according to company standards. Providing active support services to the existing direct sales team engaged in selling Alfalah GHP Mutual Funds. Assisting direct customer queries as well as existing direct sales team engaged in selling Alfalah GHP Mutual Funds. Also responsible for sending duly signed and stamped account statements to the customers and ensure completion of documents at the time of investments as well as redemption. Finance Executive at Sido Telecom - Sido FZE September 2008 - December 2008 (4 months)

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 Maintaining & managing Financial Activities including Profit & Loss statement and Balance Sheet on route / destination wise Cash Flows. To make invoices for the vendors and customers on weekly bases. Internee at Bank Alfalah Limited June 2008 - July 2008 (2 months) Rotation in all departments of the Branch

Courses
MSc, International Business University of Hertfordshire International Business International Business MSc

Languages
English

Skills & Expertise

Telecommunications Carrier Relations Problem Solving Marketing Management Vendor

Education
University of Hertfordshire MSc, International Business, 2012 - 2013 Institute of Business Management MBA, Finance, 2008 - 2009 Karachi University MA, Economics, 2006 - 2008 Institute of Business Management BBA, Marketing and Finance, 2004 - 2008 Karachi University BA, Economics, 2004 - 2006

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DHA Degree College for Women FSC., Pre-Medical, 2002 - 2004 St. Paul's High School Karachi, Science, 1992 - 2002

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Lubna Mahar
Manager - Business Development at Wavetel Ltd. lubnamahar@gmail.com

1 person has recommended Lubna

"Lubna worked with me for a period of one and half year. During her job at ALFALAH GHP she was a dedicated employee towards her work." Aisha Rashid, Assistant Manager, Alfalah GHP Investment Management Limited, managed Lubna indirectly at Breezecom

Contact Lubna on LinkedIn

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