Professional Documents
Culture Documents
FY2019
MONA NORIEGA
CHAIR AND COMMISSIONER
CHICAGO COMMISSION ON HUMAN RELATIONS
October26, 2018
Honorable Chairman Austin and Honorable Members of the City Council Committee on the Budget and
Government Operations:
On behalf of the Board of Commissioners and staff, I hereby submit the following statement in support
of the Mayor’s 2019 Budget Recommendation for the Chicago Commission on Human Relations (CCHR).
Discrimination and prejudice can serve as barriers in equal access to jobs, housing, and public
accommodations, and are the basis for community tensions and hate crimes. Thus the CCHR continues
bilingual outreach efforts with community-based organizations, chambers of commerce, schools, and
faith-based institutions, to educate communities on their rights and their obligations to avert
discrimination as provided under the Chicago Human Rights and Fair Housing Ordinances. We also work
to prevent hate crimes and upon request respond to intergroup tensions through educational trainings,
mediations, and peace circles.
Background
The Chicago Commission on Human Relations (CCHR) serves as the City of Chicago’s Civil Rights agency.
The CCHR addresses issues of discrimination by enforcing the Chicago Human Rights and the Fair
Housing Ordinances. We carry out this work through our Adjudication Unit, Inter-Group Relations Unit
(IGR), and Advisory Councils.
• The Adjudication Division receives and investigates complaints of discrimination in the areas of
housing, employment, public accommodations, and credit. While there are 16 protected classes
under the ordinances, most complaints are based on race, gender, disability, or source of
income. If an investigation reveals substantial evidence of an ordinance violation, an
administrative hearing will be held. However, we encourage parties to enter into a settlement
agreement at any time. At the conclusion of the administrative hearing, a hearing officer will
prepare a recommended decision that is presented to our Board of Commissioners. If the Board
rules that discrimination has occurred, violators can be ordered to pay damages, attorney fees,
and fines to the city. Injunctive relief may also be ordered.
• CCHR’s Inter-Group Relations Unit (IGR) mediates conflicts, most often based on race, advocates
on behalf of victims of hate crimes, and proactively works to prevent discrimination through the
delivery of educational programs in schools and communities most at risk for violence based on
bias and stereotypes.
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• The CCHR’s Equity Advisory Council convenes representatives of the protected classes to serve
as a resource for the Mayor and City Council on policy matters regarding civil rights and assist
the CCHR in creating programs and outreach strategies for communities that experience
discrimination and hate-based violence.
The CCHR has continued to strive to deliver the most thorough and efficient investigations of
discrimination complaints possible. High quality and timely investigations are essential to protecting the
rights of both parties to a complaint and ensuring that justice is served.
From January 1, 2018 through September 28, 2018, the CCHR received 169 new discrimination
complaints. Housing uncharacteristically represented the most frequently filed basis with 68
complaints, followed by employment, typically the area with the most complaints, with 62, and public
accommodations with 39. The number of complaints filed this year is slightly above the 167 total
complaints filed at this time last year.
Housing complaints increased by 28% over 2017 totals with source of income complaints based on
Housing Choice Voucher (Section 8) discrimination being the most frequently cited basis. This is a
pattern the CCHR has documented now for many years, and is the rationale behind launching a fair
housing testing and training program from 2017 to 2018, which is discussed in more detail below.
Employment discrimination complaints thus far have actually shown a decrease of 23% from 2017. This
is surprising, particularly in light of the #MeToo Movement. While we expected to see an increase in
sexual harassment complaints, this hasn’t materialized, even after an extensive outreach and media
campaign we helped conduct to educate women and men about this problem.
Public accommodation complaints, however, have increased 18% in 2018. This may reflect CCHR’s
renewed emphasis on outreach with the implementation of our new regulations regarding disability
access. In preparation for the July 1, 2017 effective date for the new regulations, CCHR staff conducted
extensive outreach to businesses, chambers of commerce, and disability advocacy agencies to share
information about the new regulations.
2018 Initiatives
We are proud of these accomplishments and look forward to implementing additional innovations in
program delivery. The ultimate goal is to create a more efficient and effective Commission to serve the
needs of Chicagoans facing discrimination. We hope that you will give the Mayor’s budget request for
our department your most thoughtful consideration, so we may continue to improve upon this
important work. Thank you.
Respectfully,
Mona Noriega,
Chairman and Commissioner
Enclosures