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CHALLENGES IN HRM

Topics To Be Covered: • • • • • Employee Empowerment Technological changes Workforce diversity Moonlighting phenomenon Protean careers .

” -Newstrom & Davis Approaches to facilitate empowerment: 1. Providing successful role models 4. Using social reinforcement & persuasion 5. Giving emotional support .EMPLOYEE EMPOWERMENT • “Empowerment is any process that provides greater autonomy to the employees through the sharing of relevant information & the provision of control over factors affecting job performance. Helping employees achieve job mastery 2. Allowing more control 3.

Change & development encouraged 7. Open communication & trust . Feedback is essential 8.Features of companies that empower employees 1. focused & shared vision 9. Sense of responsibility among workforce 5. People solve their own problems 6. Strong. Value for people 2. Cooperative culture 4. Encouragement for personal contribution & learning 3.

4. underpraised. under-titled for the responsibilities they take on. and under-appreciated. don’t expect results from employee empowerment Empowered teams Principles for Empowerment . under-noticed. 5. 3.Employee Empowerment Failure 1. training. Managers do not really believe in its power Managers fail to establish boundaries for employee empowerment Managers abdicate all responsibility and accountability for decision making Managers fail to provide the information and access to information. 2. and learning opportunities needed When employees feel under-compensated.

TECHNOLOGY The three waves of change: 1. Projectors 4. Telephone / cell phone 2. Industrial revolution 3. Digital electronics. intranet. optical data storage . Internet. Agricultural revolution 2. e-mails. Information Technology revolution Common usage at workplace: 1. extranet 3.

Has changed the way information is created. 3. Has altered the way people work.The Changing World of Technology 1. stored. 2. 4. the trend has been a reduction in manufacturing work and an increase in service jobs. The move from agriculture to industrialization created a new group of workers – the blue-collar industrial worker. Since WWII. and shared. . used.

Knowledge Worker .The Changing World of Technology 5.individuals whose jobs are designed around the acquisition and application of information. 6. Why the emphasis on technology: makes organizations more productive helps them create and maintain a competitive advantage provides better. more useful information .

Online induction 7. Video conferencing for interviews .How technology affects HRM? Recruitment & Selection: 1. Advertise vacancies 8. Job portals 5. Automated screening & ranking system 4. E-recruitment 2. Maintaining resume databases 6. Online assessment tests 3.

Digital pen / stylus/ electronic pen 5. Use of projectors 4.Training & Development: 1. Survey Tracker. Video conferencing / virtual classrooms 3. designing training programs & (e. Software applications for TNA . E-learning: corporate & strategy linked learning 2.g. Task Architect) .

Excel sheets e.g. 2. Peoplesoft Biggest danger: threat to security These softwares help in linking appraisal results with TNA. The concept of paperless payroll .. Spreadsheets. review & feedback 5. 3. 4.Compensation Management: 1.

Performance Appraisal: Workforce Performance Management (WPM) suite systems and talent management softwares .

4. 6.Implications for HR Manager 1. Measuring ROI for HR technological trends . 3. 2. 5. Employee skill upgradation Downsizing Finding the right candidates Knowledge management Security concerns Avoiding the risk of over emphasizing use of technology 7.

The Changing World of Technology • How Technology Affects HRM Practices – – – – – – – – – – Recruiting Employee Selection Training and Development Ethics and Employee Rights Motivating Knowledge Workers Paying Employees Market Value Communication Decentralized Work Sites Skill Levels Legal Concerns .