ACCA - F1 Accountant in Business

Lorraine Ryan

Difference Between Group and a Team

Group Set boundaries who is in and who is out Loyalty and acceptance within the group Purpose and leadership express purpose and choose leader.
Formal and informal group Team People with complementary skills, committed to a common purpose, goals and approach. Team
Common goals/balance of skills, ability Working with each other Committed to achieve goals/task Diversity Loyalty to the project/team Team spirit Conflict is worked out, discussed openly Alignment and consensus Very High commitment

Group
People accommodate each other Negotiate Objective modified Politics Commitment

Role of manager in building a team

Belbin Tehory of group roles

Leader: coordinator Shaper: dominant and extrovert Evaluator: critical, bring team down to earth Finisher: Progress chaser and finishing work Resource investigator networker, extrovert Expert: Every team need an expert

Worker: organisor

Team worker: concerned with roles and relationship

Introduction to Tuckmans Theory of Team Development Teamwork

In todays workplace the successful functioning of teams provides a source of competitive advantage for the firm - successful teams achieve synergy (simply put synergy means 2+2 = 5 the output (results) are greater than the inputs) Tuckman has put forward the following theory in relation to the stages of team development.

Role of team work within in the organisation

Outperform individuals Higher degree of flexibility Democratise an organisation Develop trust Informal atmosphere Aid conflict resolution

Better use of talent Increase motivation Clear unity of purpose Develop consistent goals Better communication Provide strategic vision
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Tuckmans Stages of Team Development

Stages of Team Development -

Tuckman
Stage 1: Forming - finding out about group members and the task. Stage 2: Storming - conflict about leadership and the task. Stage 3: Norming- developing norms and cohesion. Stage 4: Performing - getting the job done. Stage 5: Dorming (Adjourning) - reposing/leaving the group.

Team Stages: Forming

Determining task ahead; Team members getting acquainted; Excitement, pride in participation, anxiety about unknowns; determine acceptable behaviours determine how to deal with problems identify roles of team members develop trust and communication develop norms

Team Stages: Storming

Chaotic, not functioning as team yet and resistance to trying new approaches, concern over workload arguing blaming instructors for unrealistic expectations competition within team Realise that the task is more difficult than they imagined Have fluctuations in attitude about chances of success May be resistant to the task

Team Stages: Norming

Team comes together and accept ground rules, conflict reduced. Feeling of team cohesion and pride Feeling that work will get done Increased collaboration and sharing Constructive, positive use of feedback Members accept: Their team Team rules and procedures Their roles in the team The individuality of fellow members Team members start helping each other

Team Stages: Performing

Team members have: Gained insight into personal and team processes A better understanding of each others strengths and weaknesses Gained the ability to prevent or work through group conflicts and resolve differences Developed a close attachment to the team Performing thr stage where the team is at its most productive: Team recognizes strengths, overcomes weaknesses to complete project; Better insight into group processes; Stronger relationships with team members: Members learn to self-correct. Team learns to prevent or solve team problems.
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Team Stages: Dorming/Adjourning/Completing

Dorming/Adjourning: Team prepares for end of project; Sense of satisfaction; Sadness due to ending group interaction: Analysis of team strengths/weaknesses; Review of project history, ways to improve.

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Sample Exam Question 1

At which stage of team development, according to Tuckman, will the effectiveness of work be at the lowest point?
A B C D Forming Storming Norming Performing
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Sample Exam Question 2

The fifth stage which has been added to Tuckmans four stages of team development is:
A B C D Warming Reforming Dorming Leading
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Solution to Sample Exam Question 1

Answer = B - Storming This is a conflict stage when people start to withdraw their co-operation and therefore jobs are not completed to the expected standard.

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Solution to Sample Exam Question 2

Answer = C - Dorming Dorming refers refers to the danger that the team will be operating on automatic pilot. Tuckmans first four stages are Forming; Storming; Norming and Performing.

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