OIP Order Information

Portal
Michelle Taylor
Principal Functional Consultant
DARC Corporation
Agenda
Order Information Portal Overview
Order Information Tabs
Home
Order Status
Delivery
Customer Service
Q&A
OIP Order Information Portal
Order Information Portal Overview
Order Information is a web-enabled, self-service
Oracle application that enables you to view detailed
sales order and delivery information online.
Order Information also provides a variety of web
inquiries, order processing flows, and workflows.
The standard order inquiry flows enable you to
navigate through web pages to access order related
information.
Data returned by Order Information inquiries uses
Oracle Applications database views.
For example, you can view specific ship-to
information.
Once the appropriate search criteria is entered, you
can navigate to Delivery Line Details and view ship-to,
additional delivery, and shipping information.
Note: You cannot make changes to an order from within
Order Information.
OIP Order Information Portal
OIP Order Information Portal
Order Information can be integrated for use in a
business-to-business environment, business-to-
customer environment, or a combination of both
environments.
Responsibility level security can be used to exclude or
include user access to order and delivery information.
OIP Order Information Portal
Order Information Tabs
Home
Order Status
Delivery
Customer Service
Home
When you sign on to Order Information, the Home
tab is your default page.
This page displays recent orders, recent deliveries,
and a Whats New section.
The Home tab can be customized to include
information relevant to your business.
OIP Order Information Portal
OIP Order Information Portal
OIP Order Information Portal
Order Status
The Order Status tab enables you to search for sales
orders and their details.
You can access other order information about quality,
pricing, invoicing, and shipping from this tab.
Return Requests are initiated from the Order Status
tab.
OIP Order Information Portal
OIP Order Information Portal
OIP Order Information Portal
Order Status> Regions
OIP Order Information Portal
OIP Order Information Portal
Oracle Quality creates RMA and sends them to Order
Management for processing.
In addition, Order Management provides visibility to
Quality Plans for items displayed via the Order
Information Portal through integration with Quality.
OIP Order Information Portal
Order Status> Invoice Information
OIP Order Information Portal
OIP Order Information Portal
The following view is the Oracle BPA version of the
invoice which uses XML publisher technology.
OIP Order Information Portal
OIP Order Information Portal
Order Status> Line Details
OIP Order Information Portal
OIP Order Information Portal
OIP Order Information Portal
Order Status> Delivery Summary
OIP Order Information Portal
OIP Order Information Portal
Order Status> Pricing Details
OIP Order Information Portal
Return Request
OIP Order Information Portal
OIP Order Information Portal
Using Advanced Search, You Can Query Lines Based
On The Actual Arrival Date Range
You can query on the actual arrival date, called the
Actual Arrival Date.
You can search for a date range.
OIP Order Information Portal
OIP Order Information Portal
Delivery
The Delivery tab enables you to search for deliveries
and view their details, including allowing customers to
view when items shipped.
Delivery details can also be accessed from the sales
order information page in the Order Status tab.
OIP Order Information Portal
Using Advanced Query, you can query on a Planned Ship
Date range, Actual Ship Date range, Planned Arrival Date
range, Actual Arrival Date range, and on the vehicle type
and name.
Using Advanced Search, You Can Query Lines Based
On a Planned Ship Date Range
The Scheduled Ship Date field is now called the
Planned Ship Date, where you can search for a date
range.
OIP Order Information Portal
OIP Order Information Portal
Using Advanced Search, You Can Query Lines Based
On The Planned Arrival Date Range
You can query on the expected arrival date, called the
Planned Arrival Date. You can search for a date range.
Using Advanced Search, you can query lines based
on the Actual Ship Date.
Using Advanced Search, You Can Query Lines Based
On The Actual Arrival Date Range
You can query on the actual arrival date, called the
Actual Arrival Date.
You can search for a date range.
OIP Order Information Portal
Using Advanced Search, You Can Query First And
Last Legs Of Trips Based On The Vehicle Type And
Name
Transportation companies need to view
transportation schedules based on all their 40-foot
trucks, or a particular license plate. You can query for
first and last legs based on vehicle type and name.
OIP Order Information Portal
OIP Order Information Portal
OIP Order Information Portal
OIP Order Information Portal
Defect Reporting
OIP Order Information Portal
OIP Order Information Portal
Customer Service
The Customer Service tab contains a Contact Us
section that lists contact information for your
company.
This information is can be customized to meet
your business needs.
The Customer Service tab enables you to view
the list of contact people defined for each of the
following functional areas:
OIP Order Information Portal
Technical Help
Delivery Problems
Order Issues
A specified contact name and e-mail address are
used for communicating the related issues.
The contact can either be a representative of the
customer site or the manufacturer directly.
The contact name and information are defined by
the system administrator.
OIP Order Information Portal
Questions
DARC Presentations
8:30 - 9:10 AM CST (Crystal I)
Leveraging Oracle Business Accelerators to Manage E-Business
Implementations
9:20 - 10:00 AM CST (Venetian lI) Projects: What is PA Autoaccounting and How Does it Work?
10:10 - 10:50 AM CST (English) The Power of Personalization in the E-Business Suite
12:30-1:10 PM CST (Oak l) Warehouse Management: Using LPNs and the Packing Workbench
12:30-1:10 PM CST (Venetian II) Mystery Solved: Pay on Receipt
2:10 - 2:50 PM CST (Crystal Il)
Are you Down with OIP (Order Information Portal)? Well, Come,
Listen, Ask & Learn and You Can Be!
Thank You!
www.darc.com 312-895-6035