ORGANIZATION CHART

Purchasing &
Quality Management
Financial &
Accounting
Human Resource

Head Waiter

Waiter

General Manager

Assistant Manager
Supervisor
Head Cook

-Chef
-Barista
-Cleaner

Cashier

Head Waiter
Monitoring all, waiter and waitress.
Checking all the table setup.
Checking all food before serving to the guest.
Communicating with the guest regarding the quality of
food and service.
Guest complains handling.
Tracking for bill settlement.

GENERAL MANAGER
Job Description
The term "general manager" is used throughout business. A
general manager of administration is simply a title indicating
that he or she specializes in the administrative field or
oversees administrative tasks. Many of these people have a
background working for larger companies, giving them skills
beyond that of a generic manager.

Responsibilities
If hired, a general manager of administration is responsible
for overseeing all administrative functions in your business. A
major part involves leading and directing employees. He or
She delegates administrative tasks, such as paperwork and
payroll, while giving you the freedom to deal with other
issues. In doing so, he or she ensures administrative
efficiency, proper procedure, implementation of policies and
employee morale.

General Manager
Delivery of business strategies, with the
support of the Head Chef
Seek and maximise revenue opportunities and
minimise costs
Develop a motivated and high performing
team committed to delivering clear goals

ASSISTANT MANAGER
Job Description
Assistant Manager have a lot of responsibility, and this job
requires great leadership skills. Whether youre managing a
group of sales people in retail or dishing out orders to servers
in a restaurant, you'll need to keep a level head, be able to
multitask and have excellent people skills.

Job Skill

Leadership: You will have several people you need to supervise in addition to
handling general complaints, last-minute schedule changes, kitchen mess-ups and
inventory problems. Assistant managers are leaders and should represent their
company and themselves well by acting as a role model to the people reporting to
them.
Organization: There will be a million and one things going on as an assistant
manager and everyone will assume that you have it all worked out for them. You
should be able to stay focused during busy times and delegate tasks to employees
to keep business running smoothly.
Recruiting and training: Assistant managers are usually the ones responsible for
recruiting and interviewing quality people to staff your location, as well as making
sure these new employees transition as smoothly as possibly into their jobs. You
should be a good teacher who tries to help employees who are having difficulty
picking up new skills.
Being friendly and outgoing: People skills and customer service are a must in this
job. Not only will you interact with your employees every day, but you will also
need to assist customers when they have questions, concerns or complaints. Put
on a happy face and address these issues in a professional manner.
Staying attentive: This is not a position where you can sit back, forget about the
people around you and do your own thing. Your job is to be attentive to your
employees by motivating them to succeed and improve. Even if business is slow,
keep your staff in high spirits and be as helpful as possible to customers and clients

Supervisor
An employee is a supervisor if he/she has the power and authority to do
the following actions (according to the Ontario Ministry of Labour):
Give instructions and/or orders to subordinates.
Be held responsible for the work and actions of other employees.
If an employee cannot do the above, legally he or she is probably not a
supervisor, but in some other category, such as lead hand.
Develop a motivated and high performing team committed to delivering
clear goals

Head Cook
1) Determine how food should be presented, and create decorative food
displays.
2) Determine production schedules and staff requirements necessary to
ensure timely delivery of services.
3) Estimate amounts and costs of required supplies, such as food and
ingredients.
4) Inspect supplies, equipment, and work areas to ensure conformance to
established standards.
5) Instruct cooks and other workers in the preparation, cooking,
garnishing, and presentation of food.
6) Monitor sanitation practices to ensure that employees follow standards
and regulations.

Barista
1) Prepare or serve hot or cold beverages, such as coffee,
espresso drinks, blended coffees, or teas.
2) Clean or sanitize work areas, utensils, or equipment.
3) Clean service or seating areas.
4) Check temperatures of freezers, refrigerators, or heating
equipment to ensure proper functioning.
5) Describe menu items to customers or suggest products
that might appeal to them.
6) Order, receive, or stock supplies or retail products.

Cashier
responsibilities of cashier job
The first duty of cashier is to greet the customers
entering into organization
Handling all the cash transaction of an organization
Receive payment by cash, cheques, credit card etc
Checking daily cash accounts
Guiding and solving queries of customer
Providing training and assistance to new joined cashier
Maintaining monthly, weekly and daily report of
transactions