Professional Documents
Culture Documents
Solving Process
Rajaram Khose
6.1.2010
Case
This includes action taken to eliminate the nonconformity & the actions taken to contain the parts
not reaching the customer.
- Correction (Rework/Repair)
- Accept under concession - Internal audit / Customer
- Scrap or other application
- Increased inspection, additional operation, etc.
Types of Disposition
- Point Disposition
- Horizontal Disposition
- Vertical Disposition
Sr.No.
Is there a
spec. ?
If so,
Is it
Diff. in
Basis for
What is the
Action
What is
checked
Spec. V/s.
the spec.
actual ?
Plan
the spec.
and how ?
Actual
Problem
/Defect
Why
Why
Why
Why
Why
Seven QC Tools`
They are
Pareto analysis
Stratification
Check sheet
Histogram
Scattered Diagram
Control Charts