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Introduction
How are consumer preferences used to
determine demand?
How do consumers allocate income to the
purchase of different goods?
How do consumers with limited income decide
what to buy?
Consumer Behavior
The theory of consumer behavior can be used
to help answer these and many more questions
Theory of consumer behavior
The explanation of how consumers allocate income
to the purchase of different goods and services
Consumer Behavior
1. Consumer Preferences
To describe how and why people prefer one good to
another
2. Budget Constraints
People have limited incomes
Consumer Behavior
3. Given preferences and limited incomes, what
amount and type of goods will be purchased?
Consumer Preferences
How might a consumer compare different
groups of items available for purchase?
A market basket is a collection of one or more
commodities
Individuals can choose between market baskets
containing different goods
Utility
Although we numerically rank baskets and
indifference curves, numbers are ONLY for
ranking
A utility of 4 is not necessarily twice as good as a
utility of 2
There are two types of rankings
Ordinal ranking
Cardinal ranking
Utility
Ordinal Utility Function
Places market baskets in the order of most preferred
to least preferred, but it does not indicate how much
one market basket is preferred to another
Utility
The actual unit of measurement for utility is not
important
An ordinal ranking is sufficient to explain how
most individual decisions are made
Consumer Preferences
So, Utility is:
A numerical score representing the satisfaction that
a consumer gets from a given market basket
If buying 3 copies of Stardust makes you happier
than buying one shirt, then we say that the books
give you more utility than the shirt
Utility
Utility function
Formula that assigns a level of utility to individual
market baskets
If the utility function is
U(Food, Cloth) = F + 2C
A market basket with 8 units of food and 3 units of clothing
gives a utility of
14 = 8 + 2*3
Utility - Example
Market
Basket
Food
Clothing
Utility
8 + 2(3) = 14
6 + 2(4) = 14
4 + 2(4) = 12
Copyright2004 South-Western
Utility - Example
Baskets for each level of utility can be plotted
to get an indifference curve
To find the indifference curve for a utility of 14, we
can change the combinations of food and clothing
that give us a utility of 14.
Utility - Example
Clothing
Basket
C
2.5(10)
A
B
10(2.5)
15
10
25 = 5(5)
25 =
U3 = 100
U = FC
25 =
10
U2 = 50
15
U1 = 25
Food
PF F PC C I
All income is allocated to food (F) and/or clothing (C)
Consumers
budget constraint
A
0
100
Quantity
of Pizza
Copyright2004 South-Western
Quantity
of Pepsi
500
250
C
Consumers
budget constraint
A
0
50
100
Quantity
of Pizza
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D
I2
A
Indifference
curve, I1
Quantity
of Pizza
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B
MRS
D
I2
1
A
Indifference
curve, I1
Quantity
of Pizza
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Quantity
of Pizza
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4
3
MRS = 1
1
Indifference
curve
7
Quantity
of Pizza
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Perfect substitutes
Perfect complements
Optimum
B
A
I3
I1
I2
Budget constraint
0
Quantity
of Pizza
Copyright2004 South-Western
Quantity
of Pepsi
New optimum
Initial
optimum
I2
I1
0
Quantity
of Pizza
Copyright2004 South-Western
THREE APPLICATIONS
Do all demand curves slope downward?
Demand curves can sometimes slope upward.
This happens when a consumer buys more of a
good when its price rises.
Giffen goods
Economists use the term Giffen good to describe a good
that violates the law of demand.
Giffen goods are goods for which an increase in the price
raises the quantity demanded.
The income effect dominates the substitution effect.
They have demand curves that slope upwards.
THREE APPLICATIONS
How do wages affect labor supply?
If income effect is greater than the substitution
effect, he or she works less.
Consumer Choice:
An Application Revisited
Consider two groups of consumers, each
wishing to spend $10,000 on the styling and
performance of a car
Each group has different preferences
Consumer Preferences:
An Application
In designing new cars, automobile executives
must determine how much time and money to
invest in restyling versus increased
performance
Higher demand for car with better styling and
performance
Both cost more to improve
Consumer Preferences:
An Application
Styling
These
consumers
place a greater
value on
performance
than styling
Performance
Styling
These consumers
place a greater
value on styling
than performance
Performance
Consumer Preferences:
An Application
Knowing which group dominates the market
will help decide where dollars should go
A recent study in the US shows that over the
past two decades, most consumers have
preferred styling over performance
These
consumers
want
performance
worth $7000
and styling
worth $3000
Styling
$10,000
$3,000
$7,000
$10,000 Performance
These
consumers
want styling
worth $7000
and
performance
worth $3000
Styling
$10,000
$7,000
$3,000
$10,000 Performance
Consumer Choice:
An Application Revisited
Once a company knows preferences, it can
design a production and marketing plan
Company can then make a sensible strategic
business decision on how to allocate
performance and styling on new cars
MARGINAL UTILITY
Marginal Utility
The principle of diminishing marginal utility
states that as more of a good is consumed, the
additional utility the consumer gains will be
smaller and smaller
Note that total utility will continue to increase
since consumer makes choices that make them
happier
MU F /MU C PF /PC