About the Case

Case illustrates a day in the life of Rachel , Project

Manager of a large information system project.
The case describes how she carried out her project
activities in synchronization with the other task to
performed.

Activity

Projec Routin Quasit

e
project

socializing & catching up personal news

10

schedule review

15

getting to office and settle in

preparing for status meeting

10
25

discusss the project with boss

20

project status meeting delayed

15

progress review meeting

45

reviewing prooj. Assiignmentts

30

listening to team mates

20

gossiping with edie

30

discussing problem with john

30

exploring acessability of essential equipments

30

everyone getting online and checking maiils

exchanging info about technical requirements

Nonproject

15
60

waiting in Mary's office

10

meeting with mary

40

reviewing impact of client's request

30

 Efficiency =(Time Spent on Project/Total Time Spent)*100

=(340/515)*100
=66.02%
Rachel has spent 66.02% on Project related activities and 23.30% of
the time on Non-project related activities , which could be optimized.
Some of the things she could improve
1) Have a consistent email/voice mail communication process.
2) Better team management.
3) Instead of taking responsibility of Victorias project she would have
brought it to portfolio management team.
4) She could manage unplanned breaks and interruptions more
effectively.

The tasks performed by Project

Manager
Building and sustaining inter-personal relations.
Decision Making.
Information Gathering and dissemination.
Coordination of activities and client handling.