How effectively do you think Troi spent her day?

Troy: project manager of information systems project. Enter office

early and meets Neil (fellow pm)> 10 minutes socializing and catching up
on personal news.

spends 15 minutes reviewing to do list. And next 25 minutes going over

project reports and preparing for the weekly stand-up meeting.
25 mns with her boss- shares rumour about company asset> 45 progress
review meeting.

9AM project status meeting> surface project issues that have to be

addressed and assigned for action.

After meeting, Troy meet Victoria (another IS Manager)> 30mns

reviewing project assignments where Victoria proj need hep so Troi offers
to free up some of the team’s time to help her get back on track.

Then catch up with team to follow up the status of surface project issues
and realizes that among other things several of the client’s managers are
beginning to request features that were not in the original project scope
statement. She tells her people that she will get on this right away.

Calls John, counterpart, who works in client firm but he was not available.
Meanwhile she joins lunch with Eddie and gossips internal politics and
surprised to hear that Jonah Johnson, the director of systems projects, may
join another firm
technical dimensions

 planning
 organization
 execution of projects.

socio-cultural dimensions of project management

 managing relationships,
 motivating team members
 negotiating project terms
Based on your understanding of the technical and socio-cultural
dimensions of project management, how effective do you think Troy
spent her day? Identify at least five characteristics/functions of
project management that Troy displayed or not, to support your
answer.

Scheduling: From the case study we can clearly see Troy has not
effectively executed her schedule. Although Troy spent time
socializing, meditating, and having informal discussions, it is
not certain how these activities improve her project
management responsibilities.

Instead, Troy could have set establishing clear goals, cutting

down on interruptions, and allotting enough time for
important tasks and also being a Project Manager it is
essential to have a plan B and calculated risk assesment if
things go otherwise.

Meeting delays and protracted discussions: Due to the absence

of team members, the project status meeting began 15 minutes
late and lasted 45 minutes. Long meetings might take up a lot
of the day, leaving you with less time for other crucial
responsibilities.
Insufficient time allotted: It looks that Troy may not have
given each assignment enough time given the variety of things
she engaged in throughout the day. This could result in hasty
decisions, subpar performance, or a failure to fulfil some
obligations.
Ineffective use of time: Although Troy spent time on a variety
of activities, including socialising, meditating, and having
informal chats, it's not clear how these activities directly
support her project management duties.

Troi, the project manager of a large information systems project, had a busy day filled with various activities.
She spent some time socializing with a colleague before spending 15 minutes reviewing her schedule and
messages. Troi then spent 25 minutes preparing for a meeting before being interrupted by her manager for a 20-
minute discussion. The project status meeting was delayed by 15 minutes and lasted for 45 minutes, during
which project issues were surfaced and assigned for action. Troi then spent 30 minutes with Victoria reviewing
project assignments, followed by 20 minutes listening to her team's grievances. After several phone calls and
emails, Troi spent 30 minutes talking to John from the client firm about a problem. Troi meditated for 30
minutes and spent the next hour exchanging information during a conference call. She also had brief
conversations with co-workers and authorized express delivery for necessary equipment. Troi also had to
resolve a communication breakdown with the marketing department and spent 40 minutes discussing the issue
with a senior marketing manager. Finally, Troi spent 30 minutes with her team, reviewing the impact of the
client's requests on the project schedule and sharing schedule changes

1. Planning: Effective project management requires thorough planning to ensure that all aspects of a
project are well-defined and well-understood before work begins. This includes identifying project
goals, creating timelines, developing budgets, and defining roles and responsibilities. If Troy spent time
planning her day and ensuring that she had a clear understanding of her goals and objectives, this
would be a positive sign.

2. Communication: Communication is a critical function of project management. Troy would need to

communicate effectively with her team, stakeholders, and clients to ensure that everyone is on the same
page and that expectations are being met. If Troy demonstrated effective communication skills by
keeping everyone informed and addressing any concerns that arose throughout the day, this would be
another positive sign.

3. Risk Management: Risk management is an essential aspect of project management. It involves

identifying potential risks, developing plans to mitigate those risks, and monitoring the project to
ensure that risks are being effectively managed. If Troy took steps to identify and mitigate risks
throughout the day, this would be another positive sign.
4. Time Management: Time management is crucial in project management to ensure that projects are
completed on schedule. If Troy effectively managed her time and completed her tasks within the
allotted timeframe, this would be a positive sign.

5. Flexibility and Adaptability: Project management often requires flexibility and adaptability as projects
can change unexpectedly due to various factors. If Troy demonstrated flexibility and adaptability by
adjusting her plans and priorities throughout the day in response to changing circumstances, this would
be another positive sign.