Agency Overview Project

By: Porchala Armstrong

Cape Fear Valley Medical

Center

Agency Mission
Providing exceptional healthcare for all our

patients!

Core Values & Ethics

Patient-Centeredness: Putting our patients; interests first,

providing unsurpassed service with an emphasis on safety

and quality outcomes
Integrity: All that we say and do is founded in honesty,
openness and respect.
Cultural Diversity: Respecting our communitys
multicultural diversity in our daily operations and practices.
Innovation: Encouraging creativity, embracing change,
continual learning and personal empowerment
Teamwork: Embracing a variety of opinions and being
mutually supportive in achieving our vision
Accountability: To our community, our organization and to
each other for our individual and organizational
performance and behaviors.

History
Cape Fear Valley Medical Center was

opened in 1954 as a 200-bed county

hospital. Which is located in the growing
Metropolitan City of Fayetteville, NC. Cape
Fear Valley Medical Center specializes in
heart care, cancer treatment and surgical
services. A family Birth Center as well a
level III Neonatal Intensive Care Unit (NICU)
to care for premature babies are services
that are provided here.

Coordination of Care

Mission
To proactively assess and advocate for

quality health care and social needs of

patients and efficiently utilizing hospital
and community resources.

Core Values & Ethnics

Quality
Clinical Appropriateness
Clinical Effectiveness
Operational Efficiency
Satisfaction

Scope of Care
Care/case management is the process of

Consistently managing the quality cost and

delivery of medical services across the care
continuum through disease/Management,
discharge planning utilization management
and Quality Management
Nurses and Medical Social Workers work in
partnership to meet the needs of patients
and their families by establishing safe and
effective discharge planning process.