Professional Documents
Culture Documents
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COURSE OVERVIEW
Aim/Objectives of Course
To provide students with the fundamental
theories and practices of management and
Organizational Behaviour.
Seeks to equip students to understand that
the role and functions of management and
human behaviors are integrating activities
for ensuring organizational effectiveness.
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LEARNING OUTCOME
At the end of the semester, Students will be able to:
Organizational Behaviour.
Understanding and Managing Individual
Behaviours
Group Behaviour and Interpersonal Influence
Organizational Processes
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FUNDAMENTAL CONCEPT OF
MANAGEMENT AND ORGANIZATIONAL
BEHAVIOUR
Meaning of Management and Organizational
Behaviour
Significance of Management & Organizational
Behaviour
Approaches to the study of Management and
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FUNDAMENTAL CONCEPT OF MANAGEMENT
AND ORGANIZATIONAL BEHAVIOUR
Approaches to the study of Management
and Organizational Behaviour
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UNDERSTANDING OF INDIVIDUAL
BEHAVIOUR
Individual differences
Individual Behaviours in the organizations.
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UNDERSTANDING OF
INDIVIDUAL BEHAVIOUR
Attitudes
Perceptions
Motivation
Stress
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GROUP BEHAVIOUR AND
INTERPERSONAL INFLUENCE
The meaning and importance of Group
Team Development
Teams
Managing Conflict And Negotiation
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Empowerment And Participation
ORGANIZATIONAL
PROCESSES
Organizational procedures/practices impacts on
behaviours:
leadership Effectiveness
Decision-making meaning, types of decisions,
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ORGANIZATIONAL DESIGN,
CHANGE AND INNOVATION
Focuses on the framework of the
Organisation:
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ORGANIZATIONAL DESIGN,
CHANGE AND INNOVATION
Managing Change and Innovation
Change Implementation
Innovation finding new ways of doing the
same things
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REQUIRED TEXT BOOK
Main Text
[1] Ivancevich, J.M., Matteson, M. T. and
Konopaske, R. (2006), Organisational
Behaviour and Management, 7th Edition,
New York: McGraw-Hill
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OTHER REFERENCES
[1] Mullins, L. J. Management and Organisational
Behaviour, 9th Edition., New Jersey, USA: Prentice
Hall
Online Text
http://www.jcch.com.ar/books/Management%20a
nd%20Organisational%20Behaviour.pdf
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METHOD OF DELIVERY
Lectures
Individual Presentation
Role Play
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COURSE ASSESSMENT
Total Marks 100%
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OTHER COMMENTS
Class Attendance Attend lectures regularly and on
time. Bonus of 5% Marks for Attendance
Daily recording of Class Attendance
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CONTACT INFORMATION
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GBU 205: MANAGEMENT & ORGANISATIONAL
BEHAVIOR
Module 1: Introduction
Understanding Management and
Organisational Behaviour
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FUNDAMENTAL CONCEPTS OF
MANAGEMENT AND ORGANIZATIONAL
BEHAVIOUR
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Learning Outcomes
At the end of this session students will be able to:
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Lesson Structure
Meaning of Organizations
Components of Organizations
Significance of Studying Organizational
Behaviour
Characteristics of Organizational Behaviour
Multidisciplinary nature of Organizational
Behaviour
What is management?
Importance of studying management
Managerial Activities
Key managerial roles and Skills
Levels of management
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Meaning Of
Organizations?
They are social inventions used in
accomplishing common goals or objectives
through group efforts?
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Components Of
Organizations
All organizations constitute the following
characteristics:
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Components Of Organizations
Goals: The motive of organizations are
to accomplish a specific objective.
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Examples of Organizations
Type of Group Goals
Organization
Hospital Nurse and Doctors Save lives
School Teachers Help students
acquire knowledge.
Church Christians Win Souls for Christ
Army Military men Protect peoples
lives from danger.
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Why study Organizational
Behaviour?
In this era of globalisation, it is important for every
manager or aspiring managers to study
organisational Behaviour for:
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Why study Organizational
Behaviour?
Personal development through insight into
others behaviours: This helps you to
understand others better and to relate to them
better.
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Meaning of Organisational
Behaviour
Below are some definitions of
Organisational Behaviour
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Meaning of Organizational
Behaviour
It is the multi-disciplinary field that seeks
knowledge of behaviour in organisational
settings by systematically studying individual,
group and organisational processes.
(Greenberg, J. 2005)
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Meaning of Organizational
Behaviour
Every Manager needs the cooperation of
co-workers to help them achieve
organizational goals.
E.g.
If you go to the office, and you find
coworkers happy to work.
Managers are ready to listen to their
subordinates.
Co-workers are willing to work hard to
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achieve their targets
In groups, discuss employees
behaviours towards their job roles at
the work place.
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Characteristics Of the Field Of
Organisational Behaviour
It uses scientific research methods to
resolve practical management problems.
Individual
Group
Organisation
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Characteristics Of the Field Of
Organisational Behaviour Contd
Organisational effectiveness: It
seeks to improve on productivity and the
quality of work.
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Scientific Research Methods Used in
Organisational Behaviour
Observations: is a non-empirical test used
to record events and behaviours observed
in a work setting.
E.g. Managers observe individuals and
group behaviours in the organisation from
time to time.
Interviews: is a face-to-face interactions
between manager and employees (e.g.
Recruitment and selection, Performance
Review Interviews).
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The Three Levels Of Analysis in
Behaviour
It focuses on three levels of analysis namely:
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Multidisciplinary Nature Of
Organisational Behaviour
DISCIPLINE RELEVANT ORGANISATIONAL
BEHAVIOUR TOPIC
SOCIOLOGY: focuses on the Group dynamics,
study of social behaviours, Communication problems,
relations among group and the organisational change and
society as well as maintenance formal organizational structure.
of order
PSYCHOLOGY: the study of Perceptions and learning, job
how individual think and satisfaction, Personality,
behave. Attitudes, Motivation, work
stress
ANTHROPOLOGY: is the study Organisational Culture E.g.
cultural systems (e.g. the study Values, beliefs and Norms
of a beliefs, customs, ideas and
values)
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Multidisciplinary Nature Of
Organisational Behaviour
DISCIPLINE RELEVANT
ORGANISATIONAL
BEHAVIOUR TOPIC
POLITICAL SCIENCE: Interpersonal Conflicts and
concentrates on competitive Organisational Power.
struggle for political power and
influence in the society.
ECONOMICS: It studies how Negotiation, decision making.
individuals, firms and nations
make choices on allocating
scarce resources to satisfy their
unlimited wants.
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GROUP EXERCISE
As an aspiring Manager, why is
management so significant any
organization, specifically in our public and
private institutions.
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Definition of Management
Management: simply means deciding
what should be done, then getting other
people to do it. (Rosemary Stewart).
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Importance Of Management
Management is an essential activity at all
organizational level.
Reduced/Elimination of Wastage:
management helps to make full use of
resources available in the organisation with
little of no waste.
.
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Importance Of Management
Enables one to build good relationships:
Management develops good relationships to,
ensure better life and welfare to employees.
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Exercise
In your opinion, who is a manager and what
are the roles of a manager in any
organization?
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WHO IS A MANAGER?
A Manager is a person who is responsible for
ensuring work performance of group members
in organisations.
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Activities associated with
Management
According to Henri Fayol all managers are
required to perform four management
functions:
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(Planning)- How Do You Plan As a
Manager?
Planning: entails the following steps
What should be done? - It is a process that involves
defining the organizations objectives or goals (SMART
GOALS).
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Steps Involved In Organising &
Staffing Process
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Controlling
Management Control: is monitoring and
regulating performance to ensure that the goals
outlined are being achieved. This can be
achieved
through appropriate corrective measures:
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Key Managerial Skills of
Managers
Managers need certain skills in order to perform
the duties and activities to ensure organisational
effectiveness.
These include:
Technical Skills: This refers to acquisition of
knowledge and proficiency in a certain
specialized fields. E.g. Knowledge in principles
associated with HR, Management,
Accountancy.
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Key Managerial Skills of
Managers
Interpersonal Skills: It is the ability to work
well with others. Managers deal with individuals
within and outside the organisation. It is very
important for them to communicate. well with
others, motivating others, delegating duties).
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Levels Of Management & Skills
There are three levels of Management in organisation:
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Roles Top Management Level
They are responsible for initiating long term strategic
planning of the organization. These include:
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Roles of Middle Management
Level
Middle-level managers are involve with decision-
making within their area of responsibility and
implementing policies, plans and projects initiated by
the Top level Management.
Provide recommendations to Top Level Management
and executes plans.
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Roles Lower Management Level
Low-level managers manage the workers and take
responsibility for the day-to-day operations of the business.
They prioritize tasks needed to implement the projects
determined by middle managers, which are linked to long-term
strategic plan.
Inform workers about the decisions pertaining in the
organisation.
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Skills Needed For The Levels Of
Management
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Managerial Roles Of Managers
According to Minztberg managers perform
three main functions:
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Interpersonal Role Of Managers
Managers maintain contact relations with people
both inside and outside the organization. These
include: employees, superiors, suppliers,
customers.
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Interpersonal Role Of
Managers
ii)Leader Role: As a leader, manager gives
direction/guides to his employees and other
subordinates to fulfil the assigned goals and
objectives as well as response for staffing,
training, goals setting, providing guidance,
review the progress of work.
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Informational Role
Managers manage organisational information by :
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Decisional Roles
Managers are decision makers. Decisional roles
include being:
Entrepreneur (Innovator): constantly
creates new ideas to ensure efficiency in the
organisation.
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Decisional Roles
Resource allocator: responsible for
managing and allocating resources to
accomplish his organisational goals.
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CONCLUSION
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Questions
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References
[1] Mullins, L. J. Management and
Organisational Behaviour, 9th Edition., New
Jersey, USA: Prentice Hall
[2]Greenberg, .J. (2004) Managing Behaviour
in Organisation, 4th Edition Ed, New Jersey,
USA, Prentice Hall
[3] Ivancevich, J.M., Matteson, M. T. and
Konopaske, R. (2006), Organisational
Behaviour and Management, 7th Edition, New
York: McGraw-Hill
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THANK YOU
QUESTIONS
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