Scribd Logo
Upload

Welcome to Scribd!

  • Sme051509 Resurreccion

    Uploaded by

    Rheneir Mora
    2 views9 pages
    The document discusses the values and approach of an organization called The PfP Experience in delighting customers. It lists values like professionalism, excellence, positive attitude, customer delight, and patriotism. It emphasizes walking the extra mile for customers by providing bonus services, welcoming problems, and being sensitive. It also stresses keeping in contact with customers, constantly striving for perfection, and protecting customer secrets even after projects end in order to build long-lasting relationships.

    Original Description:

    Customer

    Copyright

    © © All Rights Reserved

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses the values and approach of an organization called The PfP Experience in delighting customers. It lists values like professionalism, excellence, positive attitude, customer delight, and patriotism. It emphasizes walking the extra mile for customers by providing bonus services, welcoming problems, and being sensitive. It also stresses keeping in contact with customers, constantly striving for perfection, and protecting customer secrets even after projects end in order to build long-lasting relationships.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    2 views9 pages

    Sme051509 Resurreccion

    Uploaded by

    Rheneir Mora
    The document discusses the values and approach of an organization called The PfP Experience in delighting customers. It lists values like professionalism, excellence, positive attitude, customer delight, and patriotism. It emphasizes walking the extra mile for customers by providing bonus services, welcoming problems, and being sensitive. It also stresses keeping in contact with customers, constantly striving for perfection, and protecting customer secrets even after projects end in order to build long-lasting relationships.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 9

    The PfP

    Experience
    By Anji Resurreccion

    Romancing the
    Customer
    1. WE NEED TO BE THE RIGHT
    COMPANY
    Values We Live By
    Professionalism
    Drive for excellence
    Positive work attitude
    Customer delight
    Discipline
    Patriotism
    Righteousness
    2. WE DELIGHT OUR CUSTOMERS
    We walk the extra
    mile
    Bonus services
    Welcome problems
    Sensitivity

    5
    3. TILL DEATH DO US PART
    Friends Forever
    Contact persons are key
    Keep on searching for perfection
    Protect customer secrets
    Our work is our
    calling!
    Passio
    n for
    Perfect
    ion
    OFFERS : TRAINING SERVICES, ACHIEVEMENT
    MOTIVATION BOOKS, ENTREPRENEURSHIP GAMES,
    CAMPING VENUE
    WEBSITE: PASSIONFORPERFECTION.NET
    PFPWEB.TRIPOD.COM
    EMAIL: PFP@PLDTDSL.NET
    TEL : +63 2 9399182

    You might also like