Training & Developing Employees

Orienting Employees
• Orientation provides new employees with basic
background information needed to perform the job
satisfactorily.

• Brief, informal / lengthy courses

• HR Specialist – Supervisor – Colleagues

• Employee handbooks & legal bindings

Importance
– Makes new person feel welcome & part of the team
– Avoids time-consuming or dangerous errors

Successful Orientation – new employee should:

– feel welcome & at ease
– Understand organisation & key facts as policies & procedures
– Be clear of work & behaviour expectations
– Socialize into the firm’s ways of acting & doing things
The Training Process
• Training refers to imparting new or present
employees the skills they need to perform their jobs

• Strategic Context Of Training

– Performance Management

• 5-step Training & Development Process

– Needs Analysis
– Instructional Design
– Validation
– Implementation
– Evaluation
The Training Process
• Training, Learning & Motivation
– Checking ability & motivation for screening out low-potential trainees
– Make the learning meaningful
– Make skills transfer easy
– Motivate the learner

• Analyzing Training Needs

– For new employees
– For current employees

• Task Analysis

• Performance Analysis
Training Methods
I. On-the-job training
– Coaching or Understudy method
– Job Rotation
– Special Assignments

Advantages
– Relatively inexpensive
– Trainees learn while producing
– No need for classrooms / programmed learning devices
– Facilitates learning

4 steps
– Prepare the learner
– Present the operation
– Do a tryout
– Follow Up
Training Methods ..contd

1. Apprenticeship Training

2. Informal Learning

3. Job Instruction Training

4. Lectures

5. Programmed Learning

6. Literacy Training Techniques

7. Audiovisual – Based Training

Training Methods ..contd

8. Simulated Training

9. Computer Based Training

10. Electronic Performance Support Systems (EPSS)

11. Distance & Internet Based Training

• Tele-training
• Video-conferencing
• Internet
 Training Methods ..contd

• Management Development is any attempt

to improve managerial performance by imparting
knowledge, changing attitudes, or increasing kills.

• Succession Planning

• Managerial On-the-job Training

– Job Rotation
– Coaching / Understudy
– Action Learning

 Research Insight
 Training Methods ..contd

II. Off –the – Job Training & Development

Techniques

1. Case Study Method

2. Management Games
3. Outside Seminars
4. University – related programs
5. Role Playing
6. Behaviour Modeling
7. Corporate Universities & In-House Development Centers
8. Executive Coaches
Managing Organizational Change
& Development
• What to change
– Strategy/ Culture/ Structure/ Technology/ Attitudes & Skills

• Overcoming Resistance to change

1. Unfreezing
2. Moving
3. Refreezing

• How to Lead change : 10 steps process

Using OD
• Organizational Development
is a special approach to organizational change in which
employees themselves formulate & implement the
change that is required.

• Human Process Applications

• Technostructural Interventions

• HRM Applications

• Strategic OD Applications
Evaluating the Training Effort
• Designing the study

• Training Effects to measure

– Reaction
– Learning
– Behaviour
– Results
Thank You !