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  • TUTORIAL 4 - Contract Formation - Answer

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    Downward communication in an organization can occur through oral media like face-to-face conversations, phone calls, meetings and lectures, as well as through written media such as letters, handbooks, bulletins and reports. Upward communication from junior to senior staff can happen through periodic meetings that invite feedback, and through anonymous complaint and suggestion boxes placed around the workplace.

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    Contract Formation

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    TUTORIAL 4 - Contract Formation- Answer

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    Downward communication in an organization can occur through oral media like face-to-face conversations, phone calls, meetings and lectures, as well as through written media such as letters, handbooks, bulletins and reports. Upward communication from junior to senior staff can happen through periodic meetings that invite feedback, and through anonymous complaint and suggestion boxes placed around the workplace.

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    14 views3 pages

    TUTORIAL 4 - Contract Formation - Answer

    Uploaded by

    fung223132
    Downward communication in an organization can occur through oral media like face-to-face conversations, phone calls, meetings and lectures, as well as through written media such as letters, handbooks, bulletins and reports. Upward communication from junior to senior staff can happen through periodic meetings that invite feedback, and through anonymous complaint and suggestion boxes placed around the workplace.

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    © All Rights Reserved
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    of 3

    Question Two

    Suggest some methods of communication


    which can be used for each of these
    communication system.
    1.Downward communication – Senior level staff
    communicate with more junior staff
    • Oral Media - Supervisors give instructions to their subordinates
    through face-to-face and telephonic conversation. Beside this,
    managers also exchange relevant information to their subordinates
    through meetings, conferences, lectures etc.
    • Written Media - Organization of any size and nature sends important
    information to its employees in written forms through letters,
    employee handbooks, bulletins, posters, annual reports etc.
    2. Upward Communication – Messages sent up by junior
    level staff to managers, supervisors or directors.
    • Periodical meetings – these are regular meetings with the staff and
    subordinates conducted to invite suggestions, opinions or other
    ideas.
    • Complaint and Suggestions Boxes - In some organizations, complaint
    and suggestions boxes are placed at some convenient places. The
    employees are encouraged to drop their complaints or suggestions, if
    any into these boxes.

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