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SPECIALIZE TO CHARGE A PREMIUM

• Many companies think that being the cheapest is the way forward,
yet very few people consistently buy the cheapest options.
• There are plenty of wealthy people to fill stores with “luxury” goods.
• Wealthy people appreciate a bargain as much as the next person.

• A company or brand that specializes in catering for the wealthy needs


to cut out the downmarket customers altogether, otherwise it will
have an image problem.
(The exception to this rule is airlines)
DEVELOP A SEPARATE BRAND FOR EACH MARKET
• Brands are the personality of the product. They appeal to a particular
segment, and what suits one segment will not suit another.
• Sometimes firms will use an overall brand to “wrap” the others but in
most cases firms use a separate brand identity for each product-
segment match.

• Consider whether your product or service could appeal to another


segment if value could be added. Developing a separate brand for
each segment will take investment, but may be worth it.
(example: Nokia and Vertu)

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